Cumberland, Maryland
805 E Oldtown Rd # C, Cumberland, MD 21502
(240) 242-5966
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Call (240) 242-5966 | 805 E Oldtown Rd # C, Cumberland, Maryland 21502
805 E Oldtown Rd # C, Cumberland, Maryland 21502
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Trusted In-Home Senior Care Serving Cumberland

Comfort Keepers In-Home Care of Cumberland.

Meet Our Care Team

Supporting Exceptional Care Behind the Scenes in Cumberland, MD

At Comfort Keepers of Cumberland, MD, exceptional care starts long before a caregiver enters a client’s home. Our dedicated office team works behind the scenes to ensure every client receives the personalized support they deserve. Our care team is the heart of our daily operations, from care coordination to scheduling, communication, and quality assurance.

Who We Are

Our care team comprises compassionate professionals committed to making a difference in the lives of seniors and their families. While they may not provide in-home care directly, their work is essential to delivering the trusted, high-quality service Comfort Keepers is known for.

What We Do

  • Care Coordination: Matching clients with the right caregiver, creating tailored care plans, and ensuring a smooth onboarding process.
  • Scheduling & Support: Manage caregiver schedules and field calls, and stay responsive to changing client needs.
  • Client & Family Communication: Keeping families informed and involved in their loved one's care.
  • Training & Compliance: We support caregiver training, ensure standards are met, and uphold our commitment to safety and quality.
  • Community Outreach: Connecting with local organizations and resources to serve our clients and their families better.

Why It Matters

Our care team is here to ensure peace of mind. With their expertise and dedication, families can feel confident knowing a reliable, organized, responsive care environment supports their loved ones.

Get to Know Us

Every care team member brings a unique blend of experience, warmth, and professionalism. Whether you’re calling with questions or need help adjusting a care plan, you’ll always be met with a friendly, knowledgeable voice ready to help. Give us a call at (240) 242-5966 today!

Nick Bryan

Owner

Nick's extensive experience in business development and management brought him to a leadership position at Comfort Keepers in the Cumberland area and its surrounding communities.  He brings diverse interests in strategic planning and operational growth to his business.

Jenna Queen

Director of Human Resources

Jenna is responsible for directing and overseeing all HR functions for the office.  Graduating University of Buffalo with a BS in Health and Human Services, she swiftly began her career in the field.  First starting as a Move in Coordinator and then business office manager for a senior living community, she now finds a home at Comfort Keepers!  When not in the office, Jenna enjoys spending time with her new, growing family that includes a loving husband and a delightful daughter.  She also enjoys traveling, working out, and playing sports.

Words of wisdom from Jenna:

“Do the right thing even when no one else is looking!”

Lisa Claus

External Care Coordinator

Lisa is responsible for improving, promoting, and managing new and old referrals, in addition to performing intakes, conducting client assessments, and creating client care plans.   Initially sent over by a temp agency, Lisa feels that it was destiny she came to find Comfort Keepers.  The services, philosophy, and caregivers “melted her heart” in an instant!  In addition to caring for our clients and staff, Lisa continues to act as a project manager for a real estate development group.  Prior to that, she was a commercial and residential restoration specialist.

Words of wisdom from Lisa:

Stop and enjoy each moment!
Look deep into someone’s soul!
And Listen with your heart!

Here you will find the wisdom along with the joy that you can bring to your client’s lives.

That’s what makes you a Comfort Keeper.

Kimberly Hillebrecht

Staffing Coordinator

Kimberly is here to ensure our team is always made of the best and at their best, being responsible for both hiring and coordination of care.  She is also a wizard of organization, keeping an accurate catalog of our records and reports.  Before working for our agency, she made her first connection with Comfort Keepers as a care coordinator at a local hospital.  With confidence in our services, she was excited to be part of our team.

No stranger to helping seniors, Kimberly’s first experience began while caring for her grandmother when she was 14.  She also volunteered at a local nursing home while in high school.  When not helping our seniors and our staff, she enjoys spending time with her husband and three children.  She also has a love for painting, cooking, trivia, music, comedy, and sporting events.  But most of all, she also has a passion for making people laugh and smile.

Words of wisdom from Kimberly:

"The smallest deed is better than the greatest intention"- John Burroughs

Patrick Kenney

Scheduler

Patrick has a duel role in leading our team and sharing our mission of helping others.  Along with building, and maintaining a solid team, you may even see him in your own home to ensure your care is of the highest quality or as much needed support when a gap in scheduling is found.  Patrick enjoys the one-on-one care that can be provided to families, and the joy he gains from hearing their stories can only be matched by the joy he brings them.

Before working for Comfort Keepers, Patrick earned his license as a CNA in the state of Maryland.   His interest in caring for others rooted from supporting his grandmother after learning how he could make a difference in someone’s life with a compassionate shoulder and an ear that really listens.  When not helping local families, Patrick enjoys spending time with his family as well as writing poetry and music.

Words of wisdom from Patrick:

” Live each day as if it were your last. Tomorrow isn’t promised and today’s a gift.”

Adrianna Outlaw

Bookkeeper

Adrianna is our new Bookkeeper and is responsible to making sure clients are accurately billed.  She became interested in Comfort Keepers due to its small knit environment, and the ability to have a great work-life balance.  Before working for our agency, Adrianna gained experience helping seniors by working at an assisted living community.  When relaxing at home, she enjoys spending time with her children (she is an avid volunteer at their school), adventuring to new places, and doing fun DIY projects to her home.  Adrianna truly has a passion for helping people in any way she can.

Words of wisdom from Adrianna:

“Kindness costs nothing, but means everything.  Always use it.”

Interested in joining the Comfort Keepers Cumberland care team?

We offer competitive compensation, a highly flexible work schedule, and opportunities to impact someone’s life in a meaningful and fulfilling way. Whether you’re looking for a part-time job senior care job or the start of a new career, we’d love to hear from you.

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