Meet Our Care Team
Serving Traverse City, MI with Compassion and Commitment
At Comfort Keepers Traverse City, our care team is the heart of our operations. While they may not provide in-home care directly, their work behind the scenes is essential to delivering the exceptional care and service our clients and their families depend on daily.
Who We Are
Our office-based team comprises dedicated professionals who coordinate, communicate, and support every aspect of our in-home care services. From the first phone call to ongoing care coordination, this team ensures that our caregivers are equipped, our clients are supported, and everything runs smoothly.
What We Do
- Client Support & Communication: We’re here to answer questions, schedule visits, and respond to each client's changing needs with care and attention.
- Caregiver Coordination: Our team matches each client with the right caregiver and ensures continuity and quality in care.
- Community Connection: We build relationships throughout Traverse City and beyond to strengthen our local impact and serve more families.
- Quality & Compliance: The care team helps maintain the highest standards, ensuring we meet regulatory guidelines and Comfort Keepers' commitment to excellence.
Why It Matters
Our care team combines compassion, organization, and experience to create a seamless, supportive family experience. They are often the first friendly voices our clients hear and the steady presence families rely on as care needs evolve.
Here for You
Whether you're exploring in-home care options or have been part of the Comfort Keepers family for years, our care team in Traverse City is here to help with heart, professionalism, and a deep commitment to improving lives. Contact us today to learn more.

Teresa Ellis
Service Administrator
teresaellis@comfortkeepersnwmi.com
“It feels good that every day we are helping so many seniors in our communities and that the work we all do makes a difference.”
Teresa has been with Comfort Keepers since 2012. Previously, she worked in the staffing industry and is able to use those same skills at Comfort Keepers, in a position she finds very fulfilling. Teresa works with clients to make sure all of their needs are met and they have a consistent person to call. Additionally, she ensures that the caregivers have the tools to implement their clients’ plan-of-care. She handles scheduling issues, as well. She has a degree from Northwestern Michigan College and has lived in Northern Michigan since 1999. Teresa and her son Christian love it here, but also enjoys visiting family in Florida.

Bethany Korbel
General Manager
bethanykorbel@comfortkeepersnwmi.com
“I am committed to cultivating and leveraging my innate nurturing quality, enriching the lives of those around me, promoting growth and well-being across both personal and professional spheres.”
Bethany has been an integral part of Comfort Keepers since 2007, driven by her passion to make a positive impact in the community. With a background in education, she brings a wealth of experience to her role as Operations Manager, ensuring that both clients and staff receive top-notch care and support. Outside of work, Bethany resides in Traverse City with her husband Michael. She finds fulfillment in volunteering for Big Brothers Big Sisters, cherishing moments with her sheepadoodle, Cali, and enjoying quality time with her two sons. Bethany's interests include gardening, kayaking, snowshoeing, boating, and immersing herself in the vibrant festival scene.

Janice Rehkopf
Director of Client Services
janicerehkopf@comfortkeepersnwmi.com
“I can go home every night and say that I changed the world; one senior and one family at a time.”
Janice has been with Comfort Keepers since 2005. She conducts the initial in-home assessments to assist our clients and families develop an ongoing plan to increase quality of life and independence. She also works with other agencies and medical providers to provide ongoing client, family, and caregiver support, as care evolves. Janice has thirty years of experience serving seniors, specializing in memory care, end-of-life care and coordination of care. Originally Janice took the job with Comfort Keepers because when she met Leslie she could feel the passion she had for serving seniors. Being a mom to her daughter is her greatest joy. She also likes playing chess and poker, but loves being on or in the water, four-wheeling, camping and nature walks.

Melanie Martell
Quality Care Manager
MelanieMartell@comfortkeepersnwmi.com
“I am very passionate in overseeing the highest level of quality care that our seniors deserve.”
Melanie brings over 18 years of dedicated experience to her role, specializing in assisting seniors and coordinating comprehensive care for them and their families. Actively involved in the Bay Area Senior Advocates, she has forged strong community ties and collaborates with various organizations supporting seniors. Her passion for aiding families is deeply rooted, and she empathetically navigates them through the complexities of the healthcare system.
In her capacity as Quality Care Manager, Melanie conducts in-depth home care assessments, updates care plans, and serves as a mentor, guiding others to provide compassionate and high-quality care, enriching the overall support network for seniors and their families. Beyond her professional pursuits, Melanie finds joy in her role as a mother to two wonderful daughters. Her profound appreciation for family, nature, and music fuels her vibrant spirit.

Adrienne Hope
Human Resources Manager (All territories)
adriennehope@comfortkeepersnwmi.com
Adrienne has been with Comfort Keepers since 2021, and she brings her knowledge and experience from the health care administration field, marketing coordination, and her years as an educator. As the Human Resources Manager, Adrienne focuses on bringing great new caregivers onto the team, building connections with new and long-standing Comfort Keepers staff, developing continuing education plans, and ensuring our team continues to meet the highest standards of quality caregivers. In her personal time, she immerses herself in fiction books and in the enjoyment of an eclectic range of music. Adriene has called the northern Michigan area home for over a decade and is in love with the forests of the Traverse City area. She shares her home and heart with her family and one very large black cat who won everyone’s affection.

Linda Mack, LPN
Training Specialist
“I really enjoy working with the senior population. My goal each day is to make someone smile!”
Linda has been with Comfort Keepers since August 2014. In addition to nursing, Linda’s role focuses on hands on training with our caregivers. Linda has a vast amount of experience in the medical field, being an active LPN since 1972; she has worked in a hospital setting in a variety of departments and served as an admissions coordinator at skilled nursing facilities. When she is not helping clients and caregivers she is busy with her three kids, seven grandchildren, two horses, two dogs and one cat! She loves to be in the woods horseback riding and hunting with her son.

Diana Colbath
Coach
Diana has been with Comfort Keepers since 2008. She took her original Nurse’s Aide training at the age of 17 while still in high school. She worked weekends until she graduated, then full time after that. She dedicated her career to supporting others and expanding her skills and knowledge. Diana enjoys making a difference in people’s lives and that she can help our seniors stay home and be safe and give their loved ones/families peace of mind. She loves the smiles and hugs when she walks through her client’s doors. Diana’s role as a coach for caregivers brings great satisfaction, she loves knowing that she is helping our caregivers to be the best that they can be. Diana is excellent at teaching them new ways to do their jobs and enjoys watching our caregivers grow.

Samantha Wagner
Lead On Call Service Coordinator
When Sam was young, she helped her grandma care for her great-grandma and thoroughly enjoyed being with her. This family connection was the beginning of her career in senior services. Over her career, Sam has worked in various positions serving seniors in home health care and at long-term care facilities as a CNA, staffing coordinator, central supply manager. She now provides support to the Comfort Keepers caregivers during evenings and weekends and enjoys the positive impact she has on them and their clients. Sam is a mother of three and enjoys being outdoors and doing crafts. Her favorite way to spend time is to be with her family.

Jennifer Biggs, RN
Lead Nurse
Jenniferbiggs@comfortkeepersnwmi.com
Jennifer joined the Comfort Keeper’s Team in 2022. She began her healthcare career in 2003 and became a nurse in 2005 while living in Colorado, working in various hospital settings with a focus on rehabilitation and critical care. In 2024, Jennifer achieved Wound Care Certification, further expanding her expertise in providing specialized care. She has found great fulfillment in delivering high-quality care in the home for Comfort Keeper seniors and their families. Jennifer resides in Leelanau County with her husband, Charlie. In her free time, she enjoys gardening, cooking for her large extended family and group of friends, boating, and swimming in the beautiful local lakes as often as possible.

Mary Maison
Administrative Assistant
Mary joined Comfort Keepers in 2022 and found a place where her skills and talents could make a positive difference in the lives of others. An Air Force veteran with years of experience in the nonprofit sector, Mary brought her lifelong passion for service with her to Comfort Keepers. When she isn't answering phones or greeting clients and care team members, Mary assists with scheduling, billing/payroll, and project coordination. She is passionate about ensuring clients receive outstanding support and care. Mary is a Traverse City native. During her personal time, she enjoys spending time with her family, playing board games with her four sons, and doting on her granddaughter.

Danielle Letourneau
Operations Coordinator
DanielleClayton@comfortkeepersnwmi.com
Danielle has been with Comfort Keepers since 2023. She previously worked for many years in education in a variety of roles. She has a degree in education and a certification in educational leadership. Danielle is passionate about the senior community and loves that her career is centered around making a difference in their lives.
Danielle has lived in Traverse City since 2019 and enjoys spending quality time with her two daughters, watching them fulfill their passions. She also loves running, spending time on the water and horseback riding.

Patrick Liebler
Service Coordinator
Patrick was born and raised in the Traverse City area and absolutely loves calling this place home. He went to school for Aviation and Business and maintains his pilot license. Patrick worked as a Home Health scheduler previously and spent eleven years in Manufacturing as a Business Analyst. Patrick felt he had a calling to return to the home health care field and scheduling again. He joined the Comfort Keepers team in early 2024 and his passion for this role is evident as he’s connected clients with their amazing care team members.

Danielle Karlosky, BSN, RN, COHN, LTC-CIP
Care Coordinator
Dannie joined Comfort Keepers in 2025, bringing her over a decade of nursing experience in various healthcare settings, including hospital settings, wound care, occupational health, infection prevention, and long-term care. As a registered nurse since 2012, she has developed a deep passion for working with the senior population, which led her to pursue certification in long-term care infection prevention and a position with Comfort Keepers.
Originally from Boyne City, Dannie grew up in West Virginia before returning to her hometown with her family in 2020. Outside of work, she enjoys coffee, baking, basketball, and spending quality time with her family of three.

Jessica Fettig
Receptionist
Jessica Fettig was born and raised in Petoskey. She has a background in Academic Intervention and Early Education. She and her husband feel very fortunate to be able to raise their two children in such a beautiful area. In the summer, Jessica enjoys spending time outdoors gardening and soaking up the sun. In the winter months, she can be found indoors, avoiding the cold. Jessica has always had a passion for helping others and making positive connections with people. She joined the Comfort Keepers team early in 2024 as the receptionist in the Petoskey office and found a wonderful alignment of her skills, experience, and values.

Katie Goodknecht
On Call Service Coordinator
Katie joined the Comfort Keepers team in February of 2024 and provides after hours support to other Comfort Keepers, our clients, and their families. Katie previously worked in contracting and customer service, she has been self-employed and has worked in administrative leadership. She loves being able to combine her skills and talents with her passion for making a difference in the lives of others. In her personal time, she enjoys reading, music, painting or sketching, and all the messy joys of life with a busy family.

Ian Straley
Northern Terrority Manager
IanStraley@ComfortKeepersNWMI.com
Ian became a Comfort Keeper in 2024. With over a decade of experience in the medical field, Ian Straley has dedicated his career to compassionate care and meaningful connections. Having worked in hospice and as an administrator for a nursing home facility, Ian brings a wealth of expertise and empathy to every role. A former CNA, he understands the importance of personalized care and the value of health and wellness. Ian lives in Northern Michigan with his wife, where his passion for health, nutrition, and community thrives.
Interested in joining the Comfort Keepers Traverse City care team?
We offer competitive compensation, a highly flexible work schedule, and opportunities to impact someone’s life in a meaningful and fulfilling way. Whether you’re looking for a part-time job senior care job or the start of a new career, we’d love to hear from you.
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