Laguna Niguel, California
30011 Ivy Glenn Dr, Ste 103, Laguna Niguel, CA 92677
(949) 682-3734
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Call (949) 682-3734 | 30011 Ivy Glenn Dr, Ste 103, Laguna Niguel, California 92677
30011 Ivy Glenn Dr, Ste 103, Laguna Niguel, California 92677
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Frequently Asked Questions
Frequently asked questions about in-home care by Comfort Keepers®

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Senior Care Services – Frequently Asked Questions

Comfort Keepers Home Care of Laguna Niguel, CA

At Comfort Keepers of Laguna Niguel, we understand that choosing the right home care provider is a significant decision. Below, we’ve answered some of the most frequently asked questions about our services to help you better understand how we can support you and your loved ones.

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Personal Care Services

What does personal care include?
Personal care services assist with daily activities such as bathing, grooming, toileting, dressing, and mobility. These services help seniors maintain dignity while receiving essential support.

Can you provide care for someone with mobility challenges?
Yes. Our caregivers are trained to assist clients with mobility issues, including transferring from bed to chair, walking support, and repositioning to prevent bedsores.

Is personal care available around the clock?
Absolutely. We offer 24-hour care options to ensure support is available day and night, based on the client’s specific needs.


Companion Care

What is companion care?
Companion care focuses on providing emotional support and socialization. Services may include conversation, playing games, light housekeeping, transportation to appointments, and assistance with errands.

Can companion caregivers take clients on outings?
Yes. Caregivers can accompany clients on walks, to community centers, local parks, or events around Laguna Niguel, as long as it aligns with the client’s care plan.

Is companion care right for seniors living alone?
Definitely. Companion care is especially helpful for seniors who feel isolated or need help with non-medical daily tasks.


Specialized Alzheimer’s and Dementia Care

Do you provide memory care services?
Yes. Our caregivers are trained in Alzheimer’s and dementia care techniques to help manage symptoms, ensure safety, and improve quality of life.

Can care plans change as dementia progresses?
Absolutely. We continuously reassess the client’s needs and adjust care plans as their condition evolves.

Is dementia care available at home or only in facilities?
Our services are provided in the comfort of your loved one’s home, allowing them to remain in familiar surroundings.


Respite Care

What is respite care?
Respite care provides temporary relief for primary caregivers. Whether for a few hours or several days, our caregivers can step in to help prevent burnout.

Can I schedule respite care on short notice?
We recommend as much notice as possible, but we do our best to accommodate urgent requests whenever staffing allows.


General Questions

How is my Comfort Keeper assigned?
During the initial conversation and the in-home visit, the Client Care Coordinator will document the home care services required and the client's preferences for a Comfort Keeper match. The Client Care Coordinator then selects the best caregiver and arranges an introduction between the client, Comfort Keeper, and Coordinator to introduce this new team. During that meeting, everyone reviews the Plan of Care to ensure agreement and understanding of services to be provided.

What if my Comfort Keeper is sick or on vacation?
Each Comfort Keepers office employs a team of caregivers to ensure there is no interruption to your care if someone is sick or on vacation. If your Comfort Keeper is unavailable, the Client Care Coordinator will arrange another caregiver and will contact you in advance of the change. The Client Care Coordinator will also introduce the interim caregiver and review your Plan of Care with them prior to service.

Are your caregivers trained and insured?
Yes. All Comfort Keepers undergo background checks, receive ongoing training, and are bonded and insured for your peace of mind.

What areas do you serve from your Laguna Niguel office?
We proudly serve Laguna Niguel and nearby communities such as Dana Point, Aliso Viejo, Laguna Hills, and Mission Viejo.

How can I make changes to the care plan once services begin?
Simply contact our office. We work closely with families to ensure care plans evolve alongside changing needs.


Get the Support Your Loved One Deserves

Whether you need help a few hours a week or around-the-clock care, Comfort Keepers of Laguna Niguel is here to provide trusted, compassionate support.

Call Us Today! (949) 682-3734 to schedule a free in-home consultation and learn how we can help your loved one live safely and independently at home.

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