Comfort Keepers Home Care of Fort Worth, TX Team Members
Your local team devoted to providing high quality care for seniors in the Fort Worth, TX area
Scott Van Duinen
Administrator / Owner
In early 2018, I left a 20-year investment career to become a small business owner and operator. I wanted to focus my time & attention on serious illnesses and chronic conditions that affect older adults, and have more of an impact on others’ lives. A search led me to Comfort Keepers. Diseases such as cancer, Parkinson’s and Alzheimer’s have touched me personally, taking the lives of my grandmother, mother-in-law and two aunts, which is why I decided to evaluate the home care field carefully and assess how it fits into the healthcare services continuum. While I’m a "business guy" – I was trained as a CPA and hold a master’s degree in entrepreneurial finance – I have always been interested in health & wellness and am a big proponent of staying active, eating healthy. CK’s interactive style of caregiving and our role in the home does just that, ensuring folks live their best life. In terms of background, I appreciate the power of faith, the need for social & family connections, and the importance of education and strive to lead a balanced life. I’m a Texas native who lived in Kingsville and Tyler as a child, then returned to the DFW Metroplex some 30 years ago to go to college at SMU. I met Christy (an Arlington resident and Baylor grad) in 1995, we got married in Arlington, celebrated with family & friends at The Colonial, and then we started a family here in North Texas. We are raising three boys now and proud to call Texas home.
My story is a little different, after having a successful sales career I began looking for something with meaning, something that I could give back, and somewhere I could make a difference. I had worked for a dealership and a mortgage co., and after the financial crisis and my children grown, I considered a change in 2008. That’s when I first learned of Comfort Keepers. After meeting with the owner at the time, Mike Chapman, I soon went to work as a caregiver and it wasn’t long that I was placed with an amazing woman. We built a connection that could hardly have ever imagined. I had the distinct pleasure in working with her 40+ hours weekly over the next 3 years. During this time I learned the value of this service (home care), and how we (Comfort Keepers) made a difference, I saw how being with someone, allowing them to age-in-place, not only enriched their lives, but extended their lives. I also became a CNA. I was asked to join the office team in 2011; so I came into the office part-time, while maintaining my caregiving role with my client at night. After Gracie passed away, I went full time in the office. I am currently the General Manager and involved in all day-to-day operations, including customer service, payroll and billing, and I could not imagine being anywhere else! Our team gives 150% starting with our new owner, Scott, all the way through the dozens of wonderful caregivers we have. Here at Comfort Keepers YOU matter, whether you’re the client, family member, referral source or an employee.
Client Care Coordinator
In 2009, my mother became seriously ill. I wanted to be able to step in and take care of her, and being a single parent, that was hard choice, but I was willing to do anything for her. Realizing what I needed to know, I decided to take the next step and become a CNA. I continued to work during the days at a dry cleaners while the kids were in school and went to school myself full time at night, juggling all the household duties. I received my license, and pursued phlebotomy as well, and then found a great job working at a nursing home. Working in the rehab wing gave me a new perspective on life. I wanted to be there for others and help when they most needed it. I loved giving seniors that one-on-one care & attention they deserved. After my mom died in 2015, I decided we needed a fresh start, so we moved to Texas. I worked in a factory for a little while to get us back on our feet, but it was not satisfying… and I wanted to get back into healthcare. I came across Comfort Keepers one night... I started working as a caregiver first, and 3 months later was promoted to receptionist for the office, then later care coordination and billing. I knew then that this wasn’t just a job, but more of a calling, and CK became home to me. I have loved working with Kelly and the entire ‘admin team’ since the beginning. I find my job rewarding, and I cannot see myself working anywhere else!
Client Care Coordinator
I was born in Ft. Worth and grew up in Burleson, Texas! I began my career at the Ft. Worth State School working with adult ladies with special needs, which I truly loved. I then worked for many years at Eagle Mountain/ Saginaw ISD in an administrative capacity, and as an executive secretary for an insurance brokerage firm. I returned to healthcare and worked at The Lighthouse for the Blind as a supervisor; it was such a rewarding opportunity for me to see how these individuals did not let their disability get in their way of living. I began caregiving about 15 years ago helping with my niece who was born with health issues… which turned into something I wanted to continue. I worked as a private caregiver here and then in Colorado for 5 years before returning to work for Comfort Keepers in September 2020. Having been a caregiver and handled various administrative duties, I had the opportunity to join the amazing office team and become a Client Care Coordinator here. I love being able to go out to my clients’ houses and be apart of their lives, as well as seeing my caregivers in action! I look forward to many years here at Comfort Keepers and doing all I can for our seniors and their families.
Client Care Coordinator
I joined Comfort Keepers 6 years ago. Before taking this role in the office last spring, I started off as a caregiver. I dedicated 5 years to one client… I feel everyone deserves the love and incredible bond that her and I built and shared. Its truly life changing to have that sort of relationship. I have strong beliefs in being a part of a company with a mission, doing something great for others and Comfort Keepers provides that fulfillment daily. “Elevating the human spirit” is our motto and words that the company lives by! Looking back, I can’t help but be impressed with the relationships forged between these senior and employees who work tirelessly on their behalf. I’m grateful for the people who chose to do pursue this calling, serve others, and thankful for the families that utilize this small, local company for their home care needs. Whether its purely for companionship or being a client’s personal aide, helping with “ADLs” and mobility, it’s a privilege for me to serve as a client care coordinator here to make sure each and every client is provided with the very best care possible. One of my favorite quotes (from John Hoeven) is this: “Caring for our seniors is perhaps the greatest responsibility we have. Those who walked before us have given so much and made possible the life we all enjoy.”
HR / Training
I joined Comfort Keeper in 2017 as a caregiver and was asked to join the office in 2019. I now conduct our hew hire training sessions, oversee Relias (learning management system) and assist with HR/benefit matters. Previously, I worked for Trinity Courtyards and in property management. I’m a mother of two and native of Ft. Worth.
I joined Comfort Keepers in January 2021 as scheduler. Previously, I spent eleven years with MedStar, the emergency medical transportation co., in communications (their call center), logistics (scheduling) and operations.
I joined Comfort Keepers in 2020. I had been in various healthcare roles for awhile, and seen firsthand the issues facing seniors: a private caregiver for the previous four years, as a receptionist at James L. West (facility for dementia care downtown) for six years and inside a family physician’s office for four years. While a native of Florida, I came to Texas almost 20 years ago.