Comfort Keepers Reading, Pennsylvania

2209 Quarry Drive, #A-12, Reading, PA, 19609
(610) 678-8000
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Call (610) 678-8000 | 2209 Quarry Drive, #A-12, Reading, Pennsylvania 19609
2209 Quarry Drive, #A-12, Reading, Pennsylvania 19609

In the Press

For Caregiving, Generations Learn How to Live Under One Roof

Written By Karen L. Chandler, Reading Eagle Correspondent

Some seniors are even opening their own homes for family members to move in, a benefit to old and young that hearkens to the days when it was normal for many generations to live under one roof. 

Stuart and Ann Kern own and operate Evelyn and Harriette's LLC, a cultural gift shop in Oley Township they opened in 2001.

In July 2018, the Kerns' daughter, Margaret Robertson, her husband, Michael, and their daughters, Claire and Evelyn, moved into the Kerns' 1790 farmhouse, situated on 65 acres of land in Pike Township.

A small house on the property where Stuart's mother lived for more than 20 years serves as the Robertson's media and entertainment center and adds another bathroom and a small kitchen for the families' use.

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Aging Well: Be a Squeaky Wheel

Our family learned very quickly that for my grandmother to get the best care, we had to be the squeaky wheel. You know the saying: “The squeaky wheel gets the grease.”

Written By Wendy Kerschner

My grandmother resides in a local facility here in Berks County. Family members, including her son, daughter and grandchildren, visit her frequently.

We communicate with each other after our visits: What does she need? What did we notice?

We always keep her best interests in mind and want the very best care for her. After all, we are following the lessons she taught us for all those years. She always sacrificed for us and made sure we had what we needed, and now it is our turn to do the same for her.

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In the Press for Industry-Leading Elderly Care Solutions

Read about how our elderly care services are making a difference in the lives of Reading seniors 

Comfort Keepers in Reading, PA is a leading provider of elderly care services. We are proud of our home care solutions and humbled by the recognition that our office has received!

Reading Eagle: Go While You Can

By Wendy Kerschner of Comfort Keepers

In her Pennsylvania Dutch accent, “Go while you can,” is the wisdom my 95 year old neighbor, Cassie, always imparted to friends. 

Cassie was a lady on the go.  Stepping out in her wide variety of sparkly and unique hats, a never ending caravan of four-door sedans seemed to visit her driveway. Whether it was one of her many senior groups, a casino trip or just out for ice cream, Cassie would say “yes” to any invitation.  Matter of fact, the joke amongst her friends was that “if you didn’t want Cassie to go along, don’t ask her!”  Her answer was always, “Yes!”  She lived her motto, “Go while you can.”

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Reading Eagle: A Delayed Decision Means You Could Be Missing Out

By Wendy Kerschner of Comfort Keepers

People wait too long. They wait too long to go to the doctor.  They wait too long to ask questions.  They wait too long to do something about their declining health.  They wait too long to get help.

Working with the senior community for the past ten years has honestly been my most challenging career.  The truth is, I am never sure who is making the decisions.  It is common for the adult children to respect their parents and allow them to make their own decisions, but all too often the senior’s decision making ability has begun to diminish.  Sometimes it is compromised by the delusion that they can handle their own care, sometimes it is compromised by the cognitive declines they do not realize they have and sometimes, quite honestly, it is compromised by the enabling of family and friends who help a little too much, even though it is pushing them to their limits.

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Reading Eagle: Support Group Proves You Are Not Alone

By Wendy Kerschner of Comfort Keepers

It’s interesting to be an observer in a room.

I recently had the opportunity to attend an Alzheimer’s Memory Support Group.  While I was scheduled to be the speaker, I was quick to realize that the attendees had their own agenda of topics to discuss.  I was fascinated by the ensuing conversations. 

One topic of discussion was the difference between caring for a spouse versus caring for a parent.  All attendees seemed to agree that it was somewhat easier caring for a spouse because you were in control of making the decisions (whereas with a parent, the parent-child relationship is often preserved and it’s more difficult to come to an agreement with parents on the care decisions needed).  The conversation became very personal when two wives shared that they now felt lonely in their home.  With both of their husbands living in a facility, their days were mostly becoming routine with visits to the facilities and then nights at home by themselves.  Both agreed it was a new normal and referred to it as “re-inventing” themselves.

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Aging Well: Adult daughter recounts the many lessons she’s learned

I’m 44. My mom is 63, the same age my dad was when he passed away in 2011.

WRITTEN BY WENDY KERSCHNER

I'm 44. My mom is 63, the same age my dad was when he passed away in 2011.

Dad's illness and passing was unexpected. Excuse my bluntness, but in the course of just six weeks his life went from diagnosis to death. It's not the ending any of us would have assumed would be our story. Along the course of our short journey, I learned a few things:

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Berks County Comfort Keepers Wins Award for Operational Excellence

October, 23rd, 2018 -West Lawn, PA

Berks County Comfort Keepers® franchise co-owners, Jennifer Mish and Dave Kendall, were recently awarded the Operational Excellence award at the 2018 Comfort Keepers Leadership Conference in San Antonio, Texas. The award is granted to franchisees whose local businesses demonstrate consistent delivery of exceptional service to clients, employees, and the community.

This recognition requires hard work by the franchise owner. Award recipients are selected based on overall client satisfaction for exemplary service and quality of care, which requires compliance with strict quality standards. Their level of local community involvement also comes into play.

“This is a real honor,” said Jennifer Mish. “It’s great to be recognized not only by our clients but also by our Caregivers who consistently deliver the exceptional in home care that is the hallmark of Comfort Keepers and supports our local community in which we serve. It just doesn’t get any better than this.”

Comfort Keepers offers in-home care and services for seniors and other adults needing assistance, allows clients to live comfortably in their own homes, maintain their independence and realize everyday joy. Comfort Keepers caregivers focus on a unique, individualized approach to care and socialization that helps clients thrive and achieve greater well-being. All caregivers are employees who undergo criminal, driving, drug, and credit background checks that ensure dependability and reliability. Comfort Keepers in Berks County has been locally owned and operated since 2001.

About Comfort Keepers®

Comfort Keepers®, located at 2209 Quarry Drive, Suite A-12 - West Lawn, PA  19609, provides professional in-home caregiving that makes a difference in the lives of seniors and other adults.  Since its founding locally in 2001, the company has been providing support and services that improve lives and promote independent living at home. 


Reading Eagle’s Business Weekly: Women in Business
Jennifer Mish: Co-owner and CEO

June 2018 - Jennifer Mish is the Co-owner and CEO of Comfort Keepers. Since 2001, Comfort Keepers has been providing at home senior care services that make a difference in the lives of Berks County seniors and other adults.

Building a team and empowering staff are key components of Jennifer's accomplishments leading to Comfort Keepers being recognized as the Best of Home Care Provider for the past six years. Jennifer takes pride in ensuring compassionate, professional Caregiver deliver Comfort Keeper's promise to enrich the lives of seniors, helping them live safely, happily, and independently in the comfort of their own homes.

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Reading Eagle Article From Comfort Keepers' Territory Manager

Seniors and their pets: a blessing and a dilemma

By Wendy Kerschner - Comfort Keepers

February 11, 2018 - An admirable bond occurs between people and their pets, and it seems that seniors have an almost inseparable relationship.

Quite frankly, most times, a pet and its owner have matured together. With pet lifespans averaging 10 to 15 years, the pet and the owner likely have grown to know one another and their quirks.

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Recipient of the Shining Star Large Business of the Year Award from the Northeast Chamber of Commerce

Success Written in Shining Stars

Taylor Delehanty - Reading Eagle

November 14, 2017 — Comfort Keepers, an at home senior care provider, took the award for large business of the year. The business employs 141 people who provide care to seniors and their families.

Dave Kendall, co-owner, said people do business with Comfort Keepers because they feel it is trustworthy and delivers what is promised.

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Local Comfort Keepers Wins Award for Operational Excellence

West Lawn, PA, (November 14, 2017) — Local Comfort Keepers franchise owner, Dave Kendall & Jennifer Mish were recently awarded the Operational Excellence award by CK Franchising, Inc., franchisor of Comfort Keepers in-home senior care franchise network, for consistent delivery of exceptional service to clients, employees, and the community. They were recognized at the Annual Dinner and Awards Ceremony during the Comfort Keepers Leadership Conference held in Orlando, FL, October 26 through October 28, 2017.

This recognition requires hard work by the franchise owner. Award recipients are selected based on overall client satisfaction for exemplary service and quality of care, which requires compliance with strict quality standards. Their level of local community involvement also comes into play.

This was the 5th year for this prestigious award which recognizes operational excellence in quality of home care solutions and living assistance service delivery. Kendall & Mish, co-owners of Comfort Keepers of Berks County received the award in 2012 & 2013, 2014-15, 2015-16, and 2016-17 from the company's support office in Dayton, Ohio and were selected from over 650 Comfort Keepers franchises nationwide. Criteria for the award include overall client satisfaction for quality service, caregiver satisfaction, and community involvement.

“This is a real honor,” said Kendall. “It’s great to be recognized not only by our clients, but also by our caregivers who regularly provide the type of personal care that is the hallmark of Comfort Keepers, and by Berks County, the local community in which we serve. It just doesn’t get any better than this.”

Comfort Keepers, a growing franchise offering at home senior care and services for seniors and other adults needing assistance, allows clients to live comfortably in their own homes and maintain their independence. Their care packages can include companionship, meal preparation, light housekeeping, grocery shopping, incidental transportation, laundry, recreational activities, and more. All Comfort Keepers caregivers are employees who undergo criminal, driving, and credit background checks that ensure dependability and reliability. Kendall & Mish have operated the Berks County Comfort Keepers franchise for 16 years.


We Won For The 4th Year In A Row - As Voted By Berks County Consumers!

BEST IN-HOME SENIOR CARE - Comfort Keepers

West Lawn, PA September 17, 2017 - Comfort Keepers is committed to providing exceptional in-home care for Berks County Seniors. We focus on hiring, training and retaining compassionate caregivers who provide Personal Care and Homemaker services to seniors who prefer to live in the comfort of their own home. Our caregivers, called Comfort Keepers, become an integral part of our client's lives, make a significant improvement in their quality of life, and follow detailed, individualized care plans designed to effectively support them.

Our mission is to provide our clients with the highest level of quality of life that is achievable. "We shall treat each of our clients with the dignity and respect that they deserve, as though we were caring for a member of our own family."

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Planning for Long-Term Senior Care Article in the Reading Eagle

Starting an Important Conversation

Tuesday, August 1, 2017

By Andy Andrews - Reading Eagle

Morgantown, PA - Planning for long-term at home care is not a question of if, but when, said Wendy Kerschner, territory manager for West Lawn-based Comfort Keepers.

It's a question of how to assist aging parents and looking at important issues, such as long-term health care, housing, and planning for the eventualities of aging.

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Celebrating Women In Business After 15 Proud Years Of Services

West Lawn, PA June 20, 2017 - Comfort Keepers of West Lawn, PA founders Beverly and Russ Hinnershitz have been helping seniors in and around the community of West Lawn for over 15 years.  Each year that they've been in business, they have done their best to improve upon the services provided.  Whether it be collaborating with other health care agencies, or getting input from the community, Comfort Keeper's mission to help clients achieve the highest quality of life possible at home is one that will never be finished, but only perfected.

Jennifer Mish, co-owner, and CEO is a team member that has proven her commitment to the community and the seniors residing in it.  Through her efforts to better home care services, Jennifer brought together a team of compassionate experts with local knowledge in order to help manage and care for the seniors of West Lawn, PA.  Ensuring that her team is providing the highest quality of care has led Comfort Keepers to be recognized as the Best Home Care Provider for over 4 years in a row!

For her dedication to seniors and their family members, Comfort Keepers of West Lawn, PA is proud to recognized Jennifer Mish as a Woman of Business.  Her accomplishments have furthered the success of not only herself but the team members and clients she cares for dearly.  Jennifer is a true role model for other women looking to join the business world.


At Home Senior Care Solutions Article in the Reading Eagle

Home respite care can give the family a break

Sunday, August 10, 2014

By Lisa Scheid — Reading Eagle

Do you feel as if caregiving is just too much, too overwhelming? It's so overwhelming that you don't go out anymore and dread what should be fun events like weddings or family gatherings.

As more caregivers find themselves in this situation, more people are turning to respite care. Often respite care is relegated to a brief nursing home stay but there are other options such as home respite care.

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Aging Well: My journey with Mom, my changing role

While my fiercely independent Mom could manage her own care, my new role was to help Mom when she needed the support as she led the way.

WRITTEN BY BY JENNIFER L. MISH

The first time that I remember my role as a daughter had changed was when Mom was diagnosed with cancer three years ago.

While my fiercely independent Mom could manage her own care, my new role was to help Mom when she needed the support as she led the way.

The scary diagnosis pulled my brother and me into being a part of her journey as she navigated through the health care system with our support from the sideline.

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Aging Well: As you age, be sure to save for a rainy day

Growing up, I was taught to “save for a rainy day,” and it seems many families in Berks County have had the same upbringing. The question is, as we age, how will we know when it’s “a rainy day”?

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WRITTEN BY BY WENDY KERSCHNER

When it comes to money, everyone has an opinion: How to earn it, how to save it and how to spend it.

Growing up, I was taught to “save for a rainy day,” and it seems many families in Berks County have had the same upbringing. The question is, as we age, how will we know when it's “a rainy day”?

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Comfort Keepers of West Lawn is proud to serve the following areas of Pennsylvania:

Berks County, Bechtelsville, Bernville, Birdsboro, Blandon, Bowers, Boyertown, Douglasville, Exeter, Fleetwood, Geigertown, Hamburg, Kutztown, Laureldale, Leesport, Limekiln, Lyon Station, Maxatawny, Mertztown, Mohnton, Mohnton, Mohrsville, Morgantown, New Berlinville, Oley, Pine Forge, Reading, Reifton, Robesonia, Shillington, Sinking Spring, St. Peters,, Temple, Topton, Virginville, Wernersville, West Lawn, West Reading, Womelsdorf, Wyomissing