Our Story
At Comfort Keepers Ithaca, we are proud to provide expert in-home care to anyone who needs it—when, where, and how they need it. Owner Teresa Nix has a long history in home care, starting her career as a Certified Nurses Aide in her great grandmother’s Ithaca geriatric home, and working her way up to managing Comfort Keepers Ithaca, eventually purchasing the company with her husband Jeff in August 2011 (Jeff left his 17-year career at Cornell Statler Hotel to join the business full time in January 2016). In addition to being a caregiver and general manager, Teresa has worked in the home care industry as Executive Director at Bridges Cornell Heights and in Human Resources for Classen Home Health. Through her many positions within the field, she has developed a strong understanding of in-home care as well as facility regulations and requirements.
Having worked with so many seniors and in various in-home care settings her whole life, Teresa has been able to take the best practices from each situation and apply them to Comfort Keepers Ithaca, making for a company grounded in experience, understanding, and strong values. The Ithaca office staff is now filled with individuals who, like Teresa, started as caregivers, creating an environment of experienced professionals who know what it takes to be a caregiver and how to provide clients with the right care for their unique situation and needs.
At Comfort Keepers Ithaca, we pride ourselves on being highly responsive and attentive to all current and future clients. We answer our phones 24/7 and will respond to client needs no matter how temporary, short, or last minute they might be. We understand that you and your family need care immediately, not next week. If your loved one is being discharged from the hospital tomorrow and you call us today, we’ll be there for you with the right caregiver the moment your loved one leaves their hospital bed. No matter who you are and no matter how big or small your care needs are, Comfort Keepers Ithaca will be there to step in and fill those needs with warmth and expertise.
We take our training responsibilities very seriously and hire only the best caregivers to ensure excellent and loving care for all of our clients. We will always stand by our mission to care for your loved one as if they were part of our family and we make this a key part of our hiring criteria. If we wouldn’t place a caregiver in our own home, we won’t place them in yours. We care deeply about our clients and cherish the relationships we build with them. Whatever your care needs are, we can’t wait to meet you and help you in exactly the way that you and your family need.
