Los Lunas, New Mexico
1202 Main St NE C-103, Los Lunas, NM 87031
(505) 515-0001
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1202 Main St NE C-103, Los Lunas, New Mexico 87031

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Comfort Keepers Named in Newsweek’s America’s Best Customer Service List

Comfort Keepers In-Home Care in Los Lunas, New Mexico.

Comfort Keepers is thrilled to announce being named to Newsweek’s 2019 list of America’s Best Customer Service. Comfort Keepers gained the top score for the Home-Care Services category.

You can see Comfort Keepers' score, along with other category winners here.

The America’s Best Customer Service 2019 ranking is based on an independent survey from a sample of more than 20,000 U.S. customers who have either made a purchase, used a service or gathered information about a product or service in the last three years.

The criteria that these customers rate includes:

  1. Quality of communication: measures whether the contact was friendly or polite.
  2. Technical competence: measures the quality of the information received and whether questions were answered correctly and in sufficient detail.
  3. Range of services: measures whether one’s personal expectations and requirements were fulfilled.
  4. Customer focus: measures whether a personal concern/requirement was addressed with a tailored/specific solution.
  5. Accessibility: measures the availability of customer service in a shop or on a helpline.

Comfort Keepers is proud to top this list. We will continue to provide the best care possible to seniors in the Los Lunas community.