The Shelton Comfort Keepers team includes highly trained and certified professionals.
Our team is ready to support and improve the quality of life for your loved ones in the comfort of home.
We value compassion and trustworthiness amongst our caretakers and support staff. Our team is ready to answer questions and discuss a care plan that works best for you and your loved ones.
Mark has owned Comfort Keepers since 2016. Prior to acquiring the 14-year-old company, Mark owned another health care services business. It was through his involvement with this business that Mark developed a passion for owning companies whose core mission is helping people in need.
Mark spent 26 years founding, building, and managing highly successful financial services businesses for Global Banks. He has a BBA from the University of Notre Dame and an MBA from the Fuqua School of Business at Duke University.
Owner/Head of Human Resources
As Head of Human Resources, Carolyn oversees all aspects of Human Resources and is committed to building a high caliber team of motivated caregivers and management staff. Carolyn brings to Comfort Keepers a wide array of skills honed through 14 years of business and Human Resources experience with a global financial services firm. Carolyn graduated from the State University of New York at Albany with a BA in Economics. She is actively involved in her community as a long term volunteer with her church, public school, and the National Charity League.
Lois Ruby joined Comfort Keepers in February 2002 which was shortly after the business opened. Lois was new to the homecare industry but came with years of experience working as an office administrator for various doctors and an Information Technology company.
When she joined Comfort Keepers Lois was fortunate to work in every aspect of the company including hiring, training, scheduling and home visits. As the company grew and additional staff was added Lois took over the back office operations of payroll, invoicing and insurance.
Lois has watched the business grow from its initial development and has contributed to its success to the present day.
Operations and Sales Manager
Sheri Ganter joined Comfort Keepers in August of 2016 as the Operations/Sales Manager. She has been in the field of senior care since 2010 and has assisted many families in their search to find appropriate care for their loved ones. Her experience throughout the industry has given Sheri the tools to help seniors and their families navigate through the many challenges that may come up in life. Her dedication and passion for the industry started early on as she was raised by her grandparents.
As the Operations/Sales Manager, Sheri's role is to create awareness within the community of the valuable services that Comfort Keepers provides. She helps seniors remain in their own home safely and independently. Additionally, Sheri oversees the Quality Assurance Program ensuring that our clients and families are satisfied with the high quality of care they are receivingAs the operations/Sales Manager, Sheri's role is to create awareness within the community of the valuable services that Comfort Keepers provides and how we help maintain seniors remain in their own home safely and as independently as possible. Additionally, she oversees the Quality Assurance Program ensuring that our clients and families are satisfied with the high quality of care they are receiving.
Venneshia came to Comfort Keepers in April of 2016 with over 12 years Quality Management/ Administrative Assistant experience. Prior to joining Comfort Keepers she worked on a Quality Management team obtaining background checks for medical professionals within the corporate environment. Venneshia is the “Voice of Comfort Keepers” when you call.
Client Care Coordinator
Kim has been in the healthcare industry for the past 30 years. She received her bachelor’s degree at the University of AZ and continued to get her MBA from Western Connecticut State University. Kim started her career working at New Milford Hospital then transitioned to skilled nursing communities. In the last 10 years, Kim has worked in the assisted living and home care fields and has seen the increased needs of seniors. Kim recognizes the unique needs of seniors and caregivers including the specialized need of those living with dementia. Kim is a Certified Dementia Practitioner and a Certified Alzheimer’s Disease and Dementia Care Trainer allowing her to understand the unique challenges faced by those living with the disease.
Recruiting and HR Assistant
Angela Roman started with Comfort Keepers in February 2017 as Certified Nursing Assistant. She consistently provided excellent care to clients with a variety of needs. Angela's caregiving experience and industry knowledge is now well utilized in her role as a Recruiting and HR Assistant.
Recruiting and Retention Manager
Cindy Jekels joined Comfort Keepers in November of 2018 as our Recruiting and Retention Manager. With a background in Human Resources and Finance, Cindy offers a keen ability to analyze and understand people and numbers. This understanding allows Cindy to mindfully execute her role with confidence and passion, allowing her to recruit skilled caregivers who possess the capacity and willingness to elevate the human spirit. "The true measure of any society can be found in how it treats its most vulnerable members", a quote by Mahatma Gandhi is the driving force behind what motivates Cindy to hold herself and Comfort Keepers in high regard as she actively strives to contribute to the success and longevity of the business.
I work in partnership with the Client Care Coordinators and our Operations team to staff our clients with the right caregiver, ensure safety in the home, support daily communications with staff and clients in order to provide the best quality of care for every client. I also have experience in maintaining files, payroll, recruiting, staff development and customer service. My goal is to educate our community with information about our services and provide other resources that are available.
Working in healthcare for over 15 years has motivated me to be the best person I can be for myself, my family and my community. I am moved and humbled by how the people in my life have cared, loved, helped, advised, laughed, and cried with me. I take everything I do as great motivation to just be better day after day.
Rose joined the Comfort Keepers team in March 2021. Prior to joining the team, Rose has worn many hats in the career field. She worked primarily in Human Resources. As a Human Resources Manager, many of her responsibilities included payroll, overseeing scheduling, benefits enrollment, tracking disciplinary processes, and resolving employee issues. Rose came to Comfort Keepers with an educational background in Nursing, having optioned her associate's degree in Nursing in 2018. Her educational and career background allows her to utilize skills she has learned to successfully pair caregivers and clients to ensure a good fit is made.