Our Care Team
At Comfort Keepers of Fairfax, VA, our Care Team is the heart of our mission to provide uplifting in-home care. While our dedicated caregivers deliver compassionate support in the field, our behind-the-scenes team ensures that every aspect of care is thoughtful, consistent, and tailored to each client's needs.
Our leadership and administrative professionals bring together years of experience in healthcare, business operations, and customer service. From initial consultation to ongoing coordination, they work closely with families to understand their goals and ensure peace of mind.
Whether scheduling services, answering questions, or customizing care plans, our team is here to listen, support, and respond with kindness and efficiency. We are passionate about creating a positive experience for clients and their families because quality care starts with trust, and trust begins with the people behind the scenes.
At Comfort Keepers Fairfax, you’re not just choosing a service — you’re gaining a team committed to your loved one’s well-being. Call us today to learn more!
Nick Bryan
Owner
Nick's extensive experience in business development and management brought him to a leadership position at Comfort Keepers and its surrounding communities. He brings diverse interests in strategic planning and operational growth to his business.
Jenna Queen
Director of Human Resources
Jenna is responsible for directing and overseeing all HR functions for the office. Graduating University of Buffalo with a BS in Health and Human Services, she swiftly began her career in the field. First starting as a Move in Coordinator and then business office manager for a senior living community, she now finds a home at Comfort Keepers! When not in the office, Jenna enjoys spending time with her new, growing family that includes a loving husband and a delightful daughter. She also enjoys traveling, working out, and playing sports.
Words of wisdom from Jenna:
“Do the right thing even when no one else is looking!”
Kim Harrington
Billing & Payroll
Our clients know they don’t have to stress with a caregiver by their side, but they can have peace of mind knowing Kim will also be there to properly and accurately bill their services. Our caregivers know that they will be fairly compensated for all the work they do as well. No stranger to helping seniors, Kim previously worked as an Activity Director at an Assisted Living Community, as well as a Care Manager for those with developmental disabilities. Now she happily joins her twin sister to be part of our team of home care heroes!
Words of wisdom from Kim:
“Always do what’s right, even when no one is looking.”
Michele McNeil
Lead Scheduler
Michele’s role is to face each day’s new challenges when it comes to scheduling care visits for our clients. Her journey with Comfort Keepers began when she was supporting her grandmothers in nursing facilities. There, she learned about in home caregivers and how people can support seniors and help them foster their independence.
When she isn’t assisting our clients and caregivers, Michele enjoys spending time with her loved ones as much as possible. She is currently learning a lot about home renovation work, a result of her pursuit to always provide those she cares for a home they can grow and remain in.
Words of wisdom from Michele:
“Remember to often reflect on the simple things we take for granted every day.”
Joan Russell
Scheduler
Joan is our on-call weekend warrior, responsible for properly matching caregivers to clients and scheduling their visits. Prior to pursuing a career at Comfort Keepers, she earned a BA in Business Administration and Finance from Howard University in 1993 and enjoyed a highly distinguished career within the finance industry. Later, she earned her Master of Science and Human Resource Management from the University of Maryland in 2005.
Joan joined the Comfort Keepers team to further support her passion for helping others, as well as her desire to better understand and explore the needs of seniors. When she isn’t in the office, she enjoys traveling and spending time with her parents, family, and friends.
Words of wisdom from Joan:
“The happiest of people don’t have the best of everything, they just make the best of everything”
Adrianna Outlaw
Bookkeeper
Adrianna is our new Bookkeeper and is responsible to making sure clients are accurately billed. She became interested in Comfort Keepers due to its small knit environment, and the ability to have a great work-life balance. Before working for our agency, Adrianna gained experience helping seniors by working at an assisted living community. When relaxing at home, she enjoys spending time with her children (she is an avid volunteer at their school), adventuring to new places, and doing fun DIY projects to her home. Adrianna truly has a passion for helping people in any way she can.
Words of wisdom from Adrianna:
“Kindness costs nothing, but means everything. Always use it.”
Interested in joining the Comfort Keepers Fairfax care team?
We offer competitive compensation, a highly flexible work schedule, and opportunities to impact someone’s life in a meaningful and fulfilling way. Whether you’re looking for a part-time job senior care job or the start of a new career, we’d love to hear from you.
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