Our Reno, NV Senior Care Journey
Find out how Comfort Keepers became the preeminent senior care agency for Reno, NV and the surrounding areas
Comfort Keepers Reno began operation as an in home care agency in 2002, providing in-home senior care services in and around Reno. Bob Redding founded the Comfort Keepers franchise after having difficulty finding caring, competent senior caregivers for his mother when she had a stroke, was diagnosed with breast cancer and broke her hip in a fall – all in the course of three weeks. He and his mother ended up having a bad experience with a home care agency whose caregivers lacked compassion for senior care services.
From this experience, he discovered the importance of a home care agency that can provide high-quality senior caregiving with compassion – and decided to found the Reno Comfort Keepers franchise. Bob chose Comfort Keepers because of its distinctive brand of senior care, Interactive Caregiving™, and its high standards for selecting caregivers who have a heartfelt concern for seniors and helping them continue living safely, happily and independently at home. To make certain all of his senior caregivers are prepared to deliver the Comfort Keepers brand of in-home senior care, he personally provides one-on-one training for all new caregivers. In addition, he attends all in-home assessments that are provided for prospective caregiving clients to determine their needs and design an appropriate care plan for them and their families. Seniors and families served by Comfort Keepers Reno appreciate the fact they can work directly with the franchise owner, rather than having to work through layers of management.
Knowing from personal experience what it’s like to be responsible for the care of an aging parent, Bob finds great satisfaction in reducing the stress level of his clients' families. By partnering with families and sharing caregiving responsibilities with them, his senior caregivers lighten their load. With Comfort Keepers, families are not alone.
Comfort Keepers Reno is an accredited business through the Better Business Bureau and is a unique home care agency when it comes to the stability of its caregiving staff. While high staff turnover is common in the industry, most of Bob's caregivers have been with him for five years or more. One has been on staff as long as Bob has. Like Bob, they are dedicated to quality in home care and share his high standards.