We’ve recently been awarded Best of Home Care®, a distinction earned by the top 25 percent of home care agencies in the nation, based on client and employee satisfaction surveys conducted by Home Care Pulse. We earned a 94 percent satisfaction score, which confirms the high level of trust we’ve gained among our in-home senior care clients and their families. Our office was in 2006 named Caregiving Agency of the Year by REAL Services (Area 2 Agency on Aging). The Comfort Keepers offices serving Portage and the surrounding areas are under the ownership of Charles and Susan Moore, lifelong residents of northern Indiana. These offices were founded in 2002 to meet the area’s immediate and future home care needs. Charlie brings to Comfort Keepers 30 years of business management experience, in which he focused on establishing and building strong, productive relationships. Sue offers her extensive background in providing excellent, caring service as a school speech/language pathologist. |  |
Charlie and Sue felt called to Comfort Keepers after learning firsthand, while caring for their own parents, the challenges adult children commonly face in providing quality in-home care that promotes their parents’ quality of life. Their experience as family caregivers committed them to providing an effective home care solution that enables adults and seniors to remain safely and independently in the comfort of their home environments.
As part of this commitment, they carefully screen, select and train caregivers – Comfort Keepers – as if they were choosing someone to care for their own loved ones.
Our Philosophy
Interactive Caregiving™ is based on four primary pillars, which Comfort Keepers leverage to care for, engage, and interact with our clients:
- An active senior mind promotes independence, better mental and physical health, happiness, and a longer life.
- A physically active senior maintains strength and independence, lessening or delaying the effects of aging.
- A well-nourished senior is more energetic, both physically and mentally.
- A safe senior lives in an environment that reduces the likelihood of accidents and promotes timely response when illness or accidents occur.
With our Interactive Caregiving approach, we are able to raise seniors’ quality of life to a much higher level than typical in-home care providers.
