Keith & Jocellie

Owners

Keith and Jocellie both obtained medical degrees from Iloilo Doctors’ College of Medicine in the Philippines. They are both certified and qualified memory care professionals. They have worked in the medical field for many years helping people in need of medical care. They both have witnessed firsthand the help that is needed by diverse individuals in the community and importantly their aging loved ones that needs assistance in their everyday activities. It has inspired both of them to join the Comfort Keepers family. They understand the physical and emotional challenges when an aging loved one requires extra help to remain in their own home.

As a locally owned business they are dedicated to provide the highest quality of in-home care services for their valued clients to maintain quality of life and independence.

Keith and Jocellie spent their time when away from work with their 2 sons, and their dog.

Sendy

External Care Coordinator

Sendy conducts the initial In-home assessment for the new clients, coordinates with the family making sure a tailored plan of care is established. She oversees clients and their needs in the home, continually updating their plan-of-care and handling any coordination with ongoing care needs with outside agencies. She is also the first point of contact for new potential clients. She  assists in office organization and compliance. 

She is responsible for developing and maintaining relationships with our healthcare partners throughout St Joseph and Elkhart Counties, IN. Additionally, she assist with hiring, training, retention, and  ensures that the caregivers have the tools they need to implement their clients’ plan-of-care.  She works with client and caregiver match to create schedule that fits their needs.

Sendy has twenty years of combined medical field experience with healthcare providers, serving seniors, specializing in memory care, end-of-life care and coordination of care in-home and with facilities.

In her spare time she likes to spend time with her 3 kids and family, reading books, and she likes to travel to new places.

Eva

Internal Care Coordinator

Eva is a great addition to our team having her background working in the medical field, healthcare facilities, and Memory Care facilities. She understands the importance of providing in-home care with compassion and skills. She is responsible for developing and maintaining caregiver schedules, ensuring all shifts are covered according to client care plans. Prioritizes critical needs positions and ensures timely staffing of these roles.  Match caregivers to clients based on skills, experience, availability, and client preferences. 

 Assist with the onboarding of new caregivers to include completion of new hire paperwork, credentials and other documents needed.  Participates in a rotating on-call schedule, addressing the needs of clients and caregivers, and managing new client inquiries as needed. 

Paul

Internal Care Coordinator

Paul performs assessments and plan of care updates, coordination of all aspects of client care. His duties include matching, and scheduling caregivers to provide ongoing client, family, caregiver support and evaluation, as care evolves. Additionally, he handles scheduling issues, any changes needed by clients or caregivers that may occur over the weekend. He provides support regarding the care plans during this time and ensures that the caregivers have the tools to implement their clients’ plan-of-care. Paul also assists in administrative task and compliance.