Palatine, Illinois
1627 W Colonial Pkwy #100, Palatine, IL 60067
(847) 250-9179
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Call (847) 250-9179 | 1627 W Colonial Pkwy #100, Palatine, Illinois 60067
1627 W Colonial Pkwy #100, Palatine, Illinois 60067

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Frequently Asked Questions
Frequently asked questions about in-home care by Comfort Keepers®

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Frequently Asked Questions About Our Home Health Agency in Greater Palatine, IL

Get quick answers to our most frequently asked questions about our home health agency in Palatine, Schaumburg, Barrington, Lake Zurich, and surrounding areas

What is in home care? How is it different from medical care?

Home care is non-medical care provided in the comfort of the client’s home. It can include an incredibly wide range of h, from omecare solutions with personal care, medication reminders, and meal preparation to running errands, pet care, and transportation. Home health care consists of medical services, like physical therapy.

What types of care are offered by Comfort Keepers?

Our home health agency offers various home care solutions, each developed with the different needs of its clients in mind. What’s more, in addition to choosing an appropriate care program, our clients can further customize and adjust their unique care plans until they are 100% satisfied with the service provided. Some of our programs include assisted living in the home, personal care, companion care, interactive caregiving, transitioning home, fall risk reduction, dementia and Alzheimer’s disease care, 24 hour home care, veterans care, and more.

What are some services offered by Comfort Keepers?

Our home health agency offers services that facilitate activities of daily living and incidental activities of daily living. This includes anything from assistance with personal hygiene (bathing, dressing, toileting, and more) and light housekeeping to grocery shopping, cooking, running errands, incidental transportation, etc.

How are Comfort Keepers selected?

Taking great pride in the quality of our home care solutions, we make sure to only hire caregivers who are passionate about helping others. We conduct detailed screenings, checking each candidate’s background, references, and other important information. We also interview every potential caregiver to ensure they are the right fit for our home health agency. After joining us, each caregiver receives expert training and is required to attend mandatory classes on the latest industry practices. All our care providers have valid driver’s licenses and dependable vehicles.

How much does in home senior care cost?

While we cannot give you an estimate before conducting an in-home assessment of your loved one’s needs, it is important to note that senior care is cheaper than most other options, including nursing home and senior living facilities. For more information about the cost of our home care solutions, please contact our office today!

Are care services available 24/7?

Yes, our elder care services are available 24/7/365.

Does Comfort Keepers offer services to seniors living in nursing homes or assisted living communities?

Yes, we provide our services in nursing homes and assisted living communities.

Do you develop personalized care plans? Can they be modified?

All our home care solutions can be fully personalized to meet your loved one’s exact care needs and wants. Furthermore, all care plans can be modified whenever needed. We also make sure to review each care plan once in a few months to determine if our clients are happy with our services. 

Can I choose my caregiver?

Our home health agency matches clients with caregivers based on various factors, such as personality, care requirements, interests, experience, and more. If you are not fully satisfied with our primary choice, we will gladly find a more appropriate care provider for your loved one.

What if my caregiver is sick or on vacation?

 Our home health agency is proud to inform you that we have a lot of qualified, loving caregivers, so if your loved one’s care provider is sick or on vacation, we are more than equipped to provide an adequate replacement.

What are ADLs and IADLs?

Activities of daily living (ADLs) are basic activities of self-care, including bathing, dressing, and toileting. Incidental activities of daily living (IADLs) are activities such as meal preparation, house maintenance, and running errands. 

Contact Us Today to Learn More

To better understand how our home health agency can help your family and aging loved ones in Palatine, Inverness, or the surrounding area, please contact our office today. Our staff will be happy to answer any and all questions and schedule a free, no-obligation consultation with a care coordinator. To get started, click one of the buttons below.

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