Abilene,
1500 Industrial Blvd #308, Abilene, 79602
(325) 267-7100
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Call (325) 267-7100 | 1500 Industrial Blvd #308, Abilene, undefined 79602 Coronavirus update
1500 Industrial Blvd #308, Abilene, undefined 79602 Coronavirus update

Trusted In-Home Senior Care Serving Abilene

Comfort Keepers In-Home Care of Abilene.

The Abilene Comfort Keepers team includes highly trained and certified professionals.

Our team is ready to support and improve the quality of life for your loved ones in the comfort of home.

We value compassion and trustworthiness amongst our caretakers and support staff. Our team is ready to answer questions and discuss a care plan that works best for you and your loved ones.


Angela Twentyfive

Operations Manager

Angela joined Comfort Keepers in 2019 and handles all aspects of the business operations. Her background includes accounting, human resources, marketing, and operations. She is also responsible for building client and caregiver relationships with the rest of the team. Angela is a Medaille College alumni and has worked locally in the Buffalo area since.

Keltsey Lee

Internal Care Coordinator and Marketing Representative

Keltsey joined the Comfort Keepers team as a caregiver in 2014. In 2015 she assumed a full-time roll in the office as an Internal Care Coordinator, in 2019 she moved forward as our lead ICC. Keltsey also handles marketing and client outreach for the Blairsville, Ga and Franklin North Carolina offices.  With the role of the ICC Keltsey can be in direct contact with clients, employees, marketing and an important part of our recruitment team. She acts as a liaison between our clients and staff. 

Keltsey loves working for Comfort Keepers because of the satisfaction of helping and caring for others.  Her job brings her joy just knowing the clients are living more enriched and happy lives because of the care and dedication of Comfort Keepers.

Chiky DeLeon

Human Resources Coordinator

Chiky has been in Home Health Care for more than 10 years. Chiky is also a state licensed care giver.

Michele and Marc

Owners and Operators

 

Tom and Mame Donohue

Owners

Tom and Mary "Mame" Donohue, RN, provide overall direction to this franchise location and its operations. They assure that all franchise services stay true to the Comfort Keepers brand of in-home senior care that actively engages seniors. Mame relies on her thirty (30) plus years of nursing skills when interacting with clients and their families to assist in structuring the most helpful plan of care.

Kaitlyn McGhee

Scheduling Coordinator - Toms River

Kaitlyn is our scheduling coordinator. Before Comfort Keepers, Kaitlyn worked at Six Flags in the Human Resources department as a HR supervisor, overseeing training and the international housing program.

Kaitlyn attended Bloomsburg University where she graduated with a degree in Communication Studies. 

She has learned having previous experience in a fast-paced environment has made her transition as a Staffing Coordinator easier.  Her compassion for people and ability to remain positive helps her succeed in this new role!

Outside of work, Kaitlyn enjoys spending time at the beach, being outside, and spending time with friends. 

Debra T

Comfort Keeper

Coming Soon!

Elane Fountain, LPN

Elane Fountain, LPN

Nurse

Elane has been a nurse for over 40 years, with experience in hospitals, home health, hospice, long term care facilities and private care settings. She has a wealth of practical knowledge on geriatric care subjects, along with an infectious laugh and smile that she always shares with clients.

Linda Schaffer, CSA

Owner

In 2009, I founded Comfort Keepers® of the East Mountains and Valencia County, NM to provide the highest quality of in-home senior care. Personal experiences influenced my pursuit to better understand and identify what our elderly and those needing care go through as they search for in home care. We celebrated our 2 year anniversary serving San Juan County, NM and appreciate all our wonderful clients.

To fulfill my passion for helping seniors and others preserve their in-home care independence, I established the Comfort Keepers offices as a way to make a meaningful difference in seniors’ lives and others needing care. Interactive Caregiving™ raises seniors’ quality of life and independence to a level higher than typical home care. We offer essential personal care, companionship and private duty nursing services that help seniors live at home. Through Interactive Caregiving, our caregivers, Comfort Keepers, fully engage and interact with seniors in their care. 

I and each member of my team are dedicated to providing the best care possible to every person, treating each individual with the utmost respect and dignity as we would for members of our own families. We welcome your call anytime.

Meredith Belk

Community Relations Director

Meredith is empowered by the conviction that every individual-- regardless of age, demographic, or background—has a specific and intricate purpose. Every life is necessary and everyone has something unique and beautiful to contribute to society. As Community Relations Director, she revels in meeting and engaging with the community. Most rewarding are the new clients - hearing their stories, and growing the Comfort Keepers family.

Stacey Lynch

Human Resource Manager

Stacey is our energetic Human Resource Manager and Recruiter. She is our newest member to the team, but is highly familiar with care giving. Previously, Stacey worked as a Teacher’s assistant while living in Colorado, and continued that line of work for Wake County School Systems. Stacey has always been passionate about care giving whether it is with her children, students, or the elderly community. She can be described as determined, meticulous, bubbly, and compassionate. Stacey studied Business Administration and Office Management at Dakota State University where she received her Bachelor’s Degree. She then worked as a Financial Analyst for several years until a brief hiatus to raise her three beautiful children. Stacey is a hard worker, and still makes time for her personal hobbies such as attending her children sports events and catching up on her favorite television programs. Stacey is a wonderful asset to Comfort Keepers and we are so grateful for her recruitment and training for all employed and future caregivers.

Charlie Lopez

External Care Coordinator

Charlie also started as a caregiver and then was promoted to an External Client Coordinator. Charlie is hands-on in the field with both Clients and Caregivers. She has formed relationships in our community with facility staff and other providers to also help us grow. You will see her for client re-assessments and visits in the community! 

Erin Youngblood, MSW

Administrator

Coming Soon! 

Headshot of Recruitment Manager, Charlotte Hamilton

Charlotte Hamilton

Recruitment Manager

Charlotte joined our Comfort Keepers team in February 2019.  Charlotte supervises the Recruiting Team in all territories and is responsible for developing strategies to hire the best candidates.  She also provides a thorough Orientation and On-boarding process for all new employees and attends job fairs to promote Comfort Keepers in the community.  In her spare time, Charlotte enjoys spending time with her family.

Janice Somerville

Caregiver

Janice is a caregiver at Comfort Keepers.

Gina Meller

Franchise Owner since 2007

Gina Meller

Owner, Care Managing Director

Gina attended Blessed Sacrament Grade School, St Mary's Academy, Marquette University and Alverno College in Milwaukee WI for her Social Work and Teaching Degrees. Gina worked in Chicago, IL as a social worker helping at risk children and being a child advocates focusing on their success at home and in school. Her skills while teaching at New Berlin School, combined with her social worker skills gives Comfort Keepers an edge as Gina leads in Care Managing the seniors and caregivers.

Shannon and Gina married in 2004 and Gina joined Comfort Keepers in 2005 as Human Resource Administrator and presently is Care Managing Director overseeing hiring, training and care management.  Gina's effort is evident in the success and reputation of Comfort Keepers in Wisconsin.

Shar choose Comfort Keepers because their mission is to treat each client as if they are our own family member. Shar, Shannon and Gina Meller built Comfort Keepers name and recognition in Milwaukee and Waukesha Counties. The Meller Family’s four individually owned franchises are ranked in the top 15 out of franchises nationwide.

Administrative support staff consists of:

  • VP of Operations
  • Administrative Assistant and Bookkeepers
  • Sales Department: Marketing Director, Intake/Assessment Experts
  • Care Team: Social Worker, Care Manager and Nurse
  • Scheduling Coordinators
  • HR Team: HR Administrator and Recruiter

Affiliations: B A+   nfib, npda, Affiliated Alzheimers Association, Kohlman Breast Cancer, Parkinson's & HCAOA

Maria Ruiz

Scheduler

 

Heidi Mills

External Care Coordinator

 

Jenna Queen

Director of Human Resources

Jenna is responsible for directing and overseeing all HR functions for the office.  Graduating University of Buffalo with a BS in Health and Human Services, she swiftly began her career in the field.  First starting as a Move in Coordinator and then business office manager for a senior living community, she now finds a home at Comfort Keepers!  When not in the office, Jenna enjoys spending time with her new, growing family that includes a loving husband and a delightful daughter.  She also enjoys traveling, working out, and playing sports.

Words of wisdom from Jenna:

“Do the right thing even when no one else is looking!”

Jessica Kappler

Staffing Manager

Jessica joined Comfort Keepers team in April 2015. Jessica takes pride in assisting, advocating and protecting elders in our community. She has been working in Home Care since 2009 under many roles and understands different perspectives. Jessica started her Home Care journey working as a caregiver/ CNA and is also certified in CPR/ First Aid.

Ana

Owner/Operator

 

Brandon Cupstid, MBA

​Director of Operations

BrandonC@ckupstate.com


Nadine Fish

Owner, LMSW, CAADC

Nadine Fish

Nadine is passionate about helping others - after completing course work for her information systems degree she realized that a career around computers would not suffice, as her calling has always been aiding and assisting others.

After looking around for a way to leverage her training and give back to the community, Nadine opened up a Comfort Keepers® franchise in Portage.

Now entering her 15th year serving Portage seniors, Nadine remains passionate about helping families care for their loved ones. Nadine explains that senior care isn't always just about being a compassionate caregiver but also about being 'there' for both the senior and the family as their loved one ages and lifestyles are adjusted. 

Nadine, who is a licensed mental health therapist and certified in Cognitive Behavior Therapy (CBT) explains that the ability to see life in a different perspective helps to be happier which is a big part of the Comfort Keepers Interactive Caregiving philosophy, promoting a healthier, safer, more fulfilling life in the comfort of his or her home.

Cheryl Begay

Operations Manager

Cheryl has been a Comfort Keeper since 2005 when she joined the team in Lima.  She started as a caregiver and has worked in every facet of the business.  Cheryl holds all the heartache, laughter, and love of her clients close to her heart. She has enjoyed working with so many caregivers and has learned from each and every one of them.  Cheryl finds her job truly rewarding and loves being a Comfort Keeper!

Ashley Christensen

Caregiver, Comfort Keeper of the Month - December 2018

Ashley has been a Comfort Keeper since January of 2017. Ashley currently has two clients she cares for that keep her busy full time. Both of her clients chose to go out of their ways to let us know how amazing she is. We have always known! Ashley has brought joy back into her clients' lives.

Ashley is always willing to help out her clients as much as she can. She is often willing to work 7 days a week if her clients are in need. We love having Ashley on our Comfort Keeper team. She is always smiling and polite. Thank you, Ashley!

Lauren Jack

Lauren Jack

Human Resources

As our Jack of all trades, Lauren began working as a caregiver in 2012. Later came office roles in billing, payroll, and most recently technology trainer.  Today she looks after our growing team as the Human Resources pro.

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Kelsi Skabla

Acting Operations Manager

Acting Operations Manager: Springfield

Rose Matyasovsky

Scheduler

Rose joined the Comfort Keepers team in March 2021. Prior to joining the team, Rose has worn many hats in the career field. She worked primarily in Human Resources. As a Human Resources Manager, many of her responsibilities included payroll, overseeing scheduling, benefits enrollment, tracking disciplinary processes, and resolving employee issues. Rose came to Comfort Keepers with an educational background in Nursing, having optioned her associate's degree in Nursing in 2018.  Her educational and career background allows her to utilize skills she has learned to successfully pair caregivers and clients to ensure a good fit is made.

Mark McGoldrick

Owner

Mark McGoldrick is the proud Owner of Comfort Keepers Home Care offices across Fairlfield, Hartford, Litchfield and New Haven counties. 

Prior to joining the Comfort Keepers family, Mark spent over 25 years in the financial services industry, creating meaningful change for global banks. During, and prior to, this time, he acquired his BBA from the University of Notre Dame and then received an MBA from the Fuqua School of Business at Duke University. Fueled by a passion to help others, he left the financial services industry and became the owner of another business in the health care services industry, which lead him to open your hometown Comfort Keepers. He is proud of the great knowledge he has acquired of the home care industry and is fueled every day by his mission to help our dear, local neighbors, in the Connecticut area, in need of extra care and support.

Jenna Queen

Director of Human Resources

Jenna is responsible for directing and overseeing all HR functions for the office.  Graduating University of Buffalo with a BS in Health and Human Services, she swiftly began her career in the field.  First starting as a Move in Coordinator and then business office manager for a senior living community, she now finds a home at Comfort Keepers!  When not in the office, Jenna enjoys spending time with her new, growing family that includes a loving husband and a delightful daughter.  She also enjoys traveling, working out, and playing sports.

Words of wisdom from Jenna:

“Do the right thing even when no one else is looking!”

Jazzmin

Comfort Keeper

Jazzmin has experience caring for the permanently brain damaged, the elderly, and those with high disabilities and special education needs. She is trained in CPR, CPI, and personal care.  Jazzmin loves mankind and is always looking for ways to improve the lives of others.

Amy Reeser

Care Coordinator

Amy Reeser joined the staff at Comfort Keepers of Roscoe IL. in 2010 as a caregiver and was promoted to primary scheduler due to her excellent eye for detail, organizational skills and her take-charge personality.  She has been working in the healthcare field since 1989 with a wide variety of clients. She has also managed a CBRF and a residential Community Support living in Wisconsin where she was a scheduler.  Amy is now a Care Coordinator at the Comfort Keepers Rockford office.

Brooke & John Reynolds

Owners

John and Brooke Reynolds started with Comfort Keepers in August 2007 as owners of the South Charlotte office. When looking for help for their family members, John and Brooke recognized the need in the community for a quality home care agency focused on interactive care and engaging seniors. They are proud to have filled that role, providing seniors an option to maintain their independence while aging gracefully in the comfort of home.

John and Brooke opened a new office in Union County, NC in January 2008. In May 2015, they acquired the West Charlotte territory. Then in January 2019 they expanded greatly, with offices serving communities throughout the Greater Charlotte area including the communities in Mooresville, Statesville, Cornelius, Lake Norman, Salisbury, Concord, and Hickory.

Brooke has a BA in Communication Disorders/Speech Therapy from the University of Wisconsin-Madison. She has experience as an Activities Director in an Adult Day Center in Wisconsin and was a Behavior Therapist for individuals with Autism from 1995-2000.

Naomi A.

Caregiver

Naomi is an excellent, well experienced caregiver who has been serving in the North State for more than 20 years. She is particularly experienced with dementia care. She is very creative and has much success with redirection. Naomi loves hearing the stories and learning about the many life experiences of her clients. Naomi’s desire is to help people stay safe in their homes for as long as they wish. She is a wife and mother and is very active with her family.

Brandi Smith

Director of Operations

Brandi has worn many hats during her time with us, rising from the External Care Coordinator, to Lead External Care Coordinator and all the way to Director of Operations!  However, she does more than just oversee day to day operations.  She provides resources, solutions, and peace of mind to our caregivers and the families we serve.

Brandi choose Comfort Keepers because she believes our philosophy and mission are the best in the industry and wanted to bring our compassionate and empathetic care to more seniors.   Prior to working for CK, she started her career in home care in 2008, and has since been able to thoroughly enjoy working in every aspect of the industry.

In her spare time, Brandi likes to relax with her family outside at the beach or the park.  She also has volunteered at the SPCA, various churches, rehabilitation centers and currently volunteers her time for several non-profit boards in Hampton Roads including: M.E. Cox Adult Day Center, Norfolk Task Force on Aging, Norfolk Mayor’s Commission on Aging (appointed member), PrimePlus Adult Day Centers, Virginia Beach Task Force on Aging and Hampton Roads Coalition on Aging.

Words of wisdom from Brandi:

“How you make others feel says a lot about who you are. Leave them with a smile, a hug and a kind thought.” – Winnie the Pooh

Denise Rockwell

Nurse Supervisor Operations Lead

I hold the position as a Nurse Supervisor Operations Lead at Comfort Keepers and have been a nurse for over 20 years. I have an Associate Degree of Science in Nursing from County College of Morris, and currently taking online classes from University of Phoenix. 

Since the 6th grade, I have always wanted to be a nurse. My passion is to help others and to make a difference in my client's lives. I have worked in hospital settings for so many years. From being in the position I am in today, I learned how much more care the clients need once they are home. 

With my knowledge and professional skills that I have acquired throughout my nursing career, I can help educate, guide and provide the necessary resources and tools to clients and family members. With this information, they can feel more at ease knowing that they have a great support system to keep themselves and loved ones at home in a safe and comfortable environment. 

I work closely with the staff in regards to matching the right caregiver to the right client. Also, supervising caregivers at each visit and treating each client with respect and dignity, as well as providing safety and security to the elderly in their own homes.

Tracy Kelley

Owner/CEO

For over 14 years, Tracy Kelley has been inspiring others to take action on what some might call the most noblest of pursuits— providing respite care for our senior loved ones.  

The realization of this passion for serving others, however, can be traced back over 27 years ago, while attending Florida Southern College for her Bachelor of Science Degree in Psychology.  It was during her education and her many years of serving customers of all ages in the insurance industry that she found her passion for people, but wanted to do something more.

As a mother of three, she was seeking to fulfill that passion while maintaining a flexible schedule for her children.  When Tracy saw a growing need for elder care in Polk County, she realized that her passion for people would be best put to work by helping seniors maintain independence and quality of life in their homes. Owning and operating a home care service that offered a range of caregiving levels—from respite care and palliative care to dementia care and end of life care—would give her the opportunity to give something back.

Never losing sight of that vision, in 2002 Tracy opened Polk County’s first Comfort Keepers to provide unparalleled senior home care to residents of Lakeland, Winter Haven, Sebring, and the surrounding Central Florida area.

Tracy sets the high standard for everyone at Comfort Keepers by demonstrating that every aspect of the company must be grounded in love for the clients. It’s at the heart of everything a Comfort Keeper caregiver does for the client. 

In her spare time, Tracy enjoys spending time with her family and supporting worthy causes that help enhance the quality of life for local senior residents.  In Tracy’s own words, “We get to help the hands that built America.”

Sarah Howe

Client Care Coordinator for Ashtabula County

A lifelong resident of Ashtabula, she attended Ashtabula High School.  Sarah graduated from Gannon University in Erie, Pennsylvania in 2003.  She began her career with Comfort Keepers as a Caregiver in 2007 and promoted to Client Care Coordinator in 2017.  Sarah is a member of Our Lady of Peace Parish and was recently hired as the Head Varsity Volleyball Coach at Saint John High School in Ashtabula.

Kim Bass

Internal Care Coordinator

Internal Care Coordinator

Michelle Lowe

Client Care Coordinator

Coming Soon

Amy Kolze

Scheduler


My name is Amy Kolze. I'm the scheduling coordinator for Comfort Keepers. My job is to schedule the caregivers with the appropriate clients or the appropriate clients with the appropriate caregivers; matching personalities is a is a big factor. My favorite part about working for Comfort Keepers is the staff. I enjoy the caregivers, I enjoy talking to them. I enjoy my office staff, we're like a big family there. It's very fulfilling; it makes you feel that you're helping someone. I don't usually typically know the clients. I don't get to experience meeting them but I do sometimes get to experience speaking to them on the phone or their loved ones and it's a great feeling to know that somebody is getting amazing care and still being able to stay at home.


Krista Kuligowski

Owner

Krista brings over 30 years’ experience in the health care industry along with a BBA in Business Administration and Marketing. Her experience began with caring for seniors and mentally handicapped adults, along with family members diagnosed with Dementia and Parkinson’s disease.

In the early 1990’s, Krista worked for Kelly Assisted Living, managing an office in Grosse Pointe, that offered In-Home Care services for seniors. Following five years of service there, she worked for a private consulting firm providing recruiting and staffing solutions for nurses and physicians in various local health care institutions. In addition, she provided staffing solutions in the educational and automotive markets.  With the desire to manage and own her own business, Krista and her husband Mark, purchased the Comfort Keepers franchise in 2009 to provide Home Care Services in their local Macomb County market.  They have continued to expand and today offers services in all of Macomb County and Southeastern Oakland County.


Nicholas Volk

Caregiver, Comfort Keeper of the Month - February 2019

Nicholas has been a Comfort Keeper since September 2018. He has been a great addition to the Comfort Keeper team! He works well with others and always has a smile on his face. Nicholas is very attentive and cares for all his clients with compassion. We feel so lucky to have Nicholas on our Comfort Keeper team.

Nicholas is such a hard worker. We could not be happier to give him this award for the month of February. Thanks for everything you do Nicholas! Congratulations!

Lisa McNew Community Liaison

Lisa McNew

Community Liason

Lisa started with Comfort Keepers as a Caregiver, was promoted in the office as a Networker/Community Liaison, and is now working toward becoming the next General Manager.

Laura McCollum

Administrative Assistant

Born and raised in Willows, California and spent time in the Chico and the Bay Area during college years.  I have lived in the Yuba/Sutter area for over 30 years. Married with two grown sons, home schooled both for some of the grad school years. Worked in the Yuba City area as a secretary before raising my sons. Active in church, and enjoy sewing and quilting. Caring for and comforting others is a profound privilege. I have learned through life experiences that sharing with others brings joy to my life.”

Kristin McCoy, CDP

Territory Manager - Monroe Township

Kristin McCoy is the Territory Manager of our Monroe Township location. She attended Monmouth University where she graduated Magna Cum Laude with her Bachelor’s Degree in Sociology and Psychology. Before college, she worked in various ministry opportunities including: a youth ministry in Lakewood, NJ, an international non-profit organization based in Israel, as well as travelling to South and Central America to help renovate homes and provide clean water to local families.

Prior to working with Comfort Keepers, Kristin worked in customer service at a small credit union. She has used those organizational and management skills to provide excellent support for her Monroe clients.

Kristin is empowered by the conviction that every individual-- regardless of age, demographic, or background—has a specific and intricate purpose. Every life is necessary and everyone has something unique and beautiful to contribute to society. In her work with us, she revels in meeting new prospective clients, hearing their stories, and growing the CK family.

Kristin is a Certified Dementia Practioner (CDP) endorsed by the National Council of Certified Practioners. 

Leslie Clark, BS Business Admin.

Community Liaison

Leslie comes to Comfort Keepers with an exuberant amount of knowledge and skills. Her background includes professional experience in the business management, health care, marketing, and event production fields. Her positive disposition enables Leslie to make connections throughout the community as well as connecting with families looking for services. Her demeanor gives the people she meets a sense of comfort and trust when discussing their situation and needs.

Miranda Senters

Client Care Manager

 

Hita Sukesiana

Scheduling Coordinator - Warren, Bridgewater/Morristown

Hita is our Scheduling Coordinator for our Warren, Bridgewater and Morristown locations. 

From Bali, Indonesia, Hita came to the US in 2008 as a Fulbright scholar and studied Business in Iowa. She loves traveling, her friends and family will never find her at home on her day off.  She is constantly roaming the city on a mission to find the best ramen noodles and dimsum.

Hita lives with her 10 year old daughter, husband and and two dogs. 

She is currently in college, majoring in Psychology with minor in Gender Studies.

She loves being a part of the Comfort Keepers family, She enjoys everyone's positive attitude and great energy!

Jennifer Porter

Human Resource Specialist

Jennifer joined our Comfort Keepers team in 2008.  She manages the Human Resource Department. She is responsible for all employment related issues and compliance.  She graduated in 2002 with a Bachelors of Fine Arts (BFA) from Atlanta College of Art (ACA). 

Ginny Holliman

Marketing Representative

Coming Soon!

Joan Russell

Scheduler

Joan is our on-call weekend warrior, responsible for properly matching caregivers to clients and scheduling their visits.  Prior to pursuing a career at Comfort Keepers, she earned a BA in Business Administration and Finance from Howard University in 1993 and enjoyed a highly distinguished career within the finance industry.  Later, she earned her Master of Science and Human Resource Management from the University of Maryland in 2005.

Joan joined the Comfort Keepers team to further support her passion for helping others, as well as her desire to better understand and explore the needs of seniors.  When she isn’t in the office, she enjoys traveling and spending time with her parents, family, and friends.

Words of wisdom from Joan:

“The happiest of people don’t have the best of everything, they just make the best of everything”



Steve

Team Member

Why do you enjoy working with seniors?

"I think my interest in working with seniors dates back to long walks with my wife’s grandfather.  He shared many stories related to his adventures sailing on the old Yankee Clipper ships and shoring up some of the oldest buildings in NYC. “Grandpa” starting out tending the horses for the Hudson Shoring Co. and worked his way up to being president. The majority of my career has been spent working with seniors in one capacity or another. I enjoy listening to, and learning from, seniors as they confront the many challenges involved in the aging process."

Why do you like working with Comfort Keepers?

"Comfort Keepers has impressed me as a caring, person-centered and highly professional organization. This attitude of caring and respect is extended to both clients and their families as well as to staff. As a retiree, I appreciate CK’s flexibility and willingness to accommodate a part-time work schedule. The support and accessibility of the clinical support team and administrative staff have been very much appreciated."

What’s your favorite part of being a Comfort Keeper?

"The meaning and sense of purpose that I derive from being a CK caregiver are my favorite parts of the job. I feel a part of a team that includes the senior and other caregivers, often family members, in helping that individual remain in their own home with as much independence as possible. Also, I’ve enjoyed, and look forward to the return of, in-person training and other staff activities."

What advice would you give someone looking to become a Caregiver with Comfort Keepers?

"I think flexibility and a willingness to listen are important aspects of being a CK caregiver. Companionship, encouragement and emotional support can be as helpful as the hands-on, personal care that we provide. Don’t hesitate to ask for help and guidance from the clinical support team."

Michele Harvey

Accounts Receivable/Administration

Michele is the voice of CK Pittsburgh South managing incoming calls and assisting with the flow of communication in the office. She also acts as support for the administrative staff helping them achieve their goals. Her even temper, intrinsic motivation and tireless efforts are an asset to the office staff.

Lisandra Miranda

Client Care Coordinator

Lisandra joined the Comfort Keepers team in 2019 bringing over 6 years of experience in the health care industry. Lisandra values spending quality time with her daughter and always had a passion for helping others, especially the elderly. She enjoys her favorite hobby of taking and editing pictures and once said “Pictures are a way of capturing things in the moment”.

Abbi Zabinski

Internal Care Coordinator

 

Cindy - Licensed Vocational Nurse

Comfort Keeper

Cindy is a Licensed Vocational Nurse. She has almost 25 years of experience, most recently working in pediatrics. Cindy turned to Comfort Keepers with a desire to learn more about geriatric care.  Her knowledge seems limitless, and she is Comfort Keepers' go-to source on client care matters.

Kathy R.

Caregiver

Kathy is a well-loved caregiver from Tacoma, WA. She is fun, energetic, and loves to connect with her clients personally.

I have over 20 years' experience being a caregiver as my husband is a paraplegic. I pride myself on being punctual and reliable. I feel strongly that if the elderly are able to remain in their own homes, they are much happier and deserve that peace of mind. I am passionate about caregiving and feel everyone deserves generosity and compassion.

Krista Wynes

Office Coordinator

 

Tracy Kelley

Owner/CEO

For over 14 years, Tracy Kelley has been inspiring others to take action on what some might call the most noblest of pursuits— providing respite care in Highlands County for our senior loved ones.  

The realization of this passion for serving others, however, can be traced back over 27 years ago, while attending Florida Southern College for her Bachelor of Science Degree in Psychology.  It was during her education and her many years of serving customers of all ages in the insurance industry that she found her passion for people, but wanted to do something more.

As a mother of three, she was seeking to fulfill that passion while maintaining a flexible schedule for her children.  When Tracy saw a growing need for elder care in Highlands County, she realized that her passion for people would be best put to work by helping seniors maintain independence and quality of life in their homes. Owning and operating a home care service that offered a range of caregiving levels—from respite care and palliative care in Sebring and other areas, to dementia care and end of life care—would give her the opportunity to give something back.

Never losing sight of that vision, in 2002 Tracy opened Polk County’s first Comfort Keepers to provide unparalleled senior home care to residents of Lakeland, Winter Haven, Sebring, and the surrounding Central Florida area.

Tracy sets the high standard for everyone at Comfort Keepers by demonstrating that every aspect of the company must be grounded in love for the clients. It’s at the heart of everything a Comfort Keeper caregiver does for the client. 

In her spare time, Tracy enjoys spending time with her family and supporting worthy causes that help enhance the quality of life for local senior residents.  In Tracy’s own words, “We get to help the hands that built America.”

Linda Nyakundi

On-Call Scheduler

Linda Nyakundi is an On-Call Scheduler. Before working at Comfort Keepers she spent time providing care to her grandfather and realized how enriching and essential the act of caregiving is.

Linda graduated from American University in Washington, DC where she studied political science and journalism. After college Linda’s love of public media took her to WAMU where she worked as part of the fundraising and production teams and performed various administrative tasks. For a while she was also working as a barista in the city which she thoroughly enjoyed because it allowed her to cross paths and connect with some of DC’s most interesting people. This love of connecting and hearing others’ stories has now brought her to Comfort Keepers. She appreciates the care and dedication that CK provides each of its clients and is excited to play a role in continuing that tradition.

In her free time, Linda enjoys listening to music and podcasts, doing freelance audio production projects, and reading.

Comfort Keepers Caregiver

Heidi Burden

Internal Care Coordinator

Heidi has spent the last 15 years working in social services, including long term care management. Heidi also has caregiver experience making her an exceptional part of our team of coordinators at Comfort Keepers.

Heidi loves the energy at our Comfort Keepers Home Care as well as the staffs commitment to making sure the caregivers and clients are being served in the best way possible and continuing to elevate the human spirit while doing so.

Laurie Fladd

Program Coordinator

Laurie Fladd is a Program Coordinator with Comfort Keepers. Laurie maintains relationships with Care Coordinators with contracted Managed Care Organizations to ensure their members are receiving their approved services. Laurie also verifies eligibility and makes sure that everyone has a valid authorization in place.

Laurie has worked in medical office settings in similar roles for over 17 years, and has been with Comfort Keepers for just over 2 years.

Jennie Spletstoeser-Nelson

Administration and office assistant

As Administrative/ Office Coordinator, I am the first person you see when you come into the office.

I reside in Central Kitsap with my husband in the home I raised my children in.  I am a proud grandmother to 5 grandchildren, 3 grand pups and 1 grand kitty.  In my spare time I enjoy doing family activities such as camping, hiking and spending time by the lake, or just enjoying friends and loved ones.

I have 25+ years in Early Childhood Education and Customer Service. I bring to Comfort Keepers strong organization skills, self-management, and ability to work well with other team members.

I feel blessed to be a part of Comfort Keepers and to have a small part in helping clients stay in their own home, while maintaining a good quality of life for as long as they are able to.

“What you do today can improve all your tomorrows”

Ralph Marston

Audrey Walund

Caregiver

Audrey moved to Southern California when she was 14 and after her first job as a nurse’s aide in an elderly ward at a Southern California Hospital peaked her interest in health care, she chose this field as the passion for her life. She then got her certification as a surgical assistant after which went on to get her degree in medical technology.

She married a truck driver with whom she ran their trucking business until they retired in 2006.

Audrey comes to Comfort Keepers as a caregiver because of her love for caring for others. In her spare time, Audrey enjoys taking care of children and if often referred to as “Grandmother” at her church. The families of these children have become very dear to her.

Kristine Devine

Scheduler

Kristine Devine joined Comfort Keepers in 2018. Prior to joining our home care agency, she was a Medical Assistant, CNA and worked in an Assisted Living facility. Given her background, she has a great understanding of our clients and ability to ensure the perfect match between clients and caregivers.

Tammy

Client Care Coordinator

Client Care Coordinator

Bay Armstrong

External Care Coordinator

Bay develops and maintains relationships with our many partners in healthcare throughout the community. He thrives on listening, learning, and developing the best plan of action for all people in the 757! His grandmother, whose maiden name was Bay, inspired his decision to seek a career with seniors.

Before coming to Comfort Keepers, Bay gained 13 years of experience in the Senior Living/Healthcare industry and obtained his Virginia Assisted Living Administrator License in 2012. He also worked as an Account Executive for Amedisys (Home Health), and Intrepid Healthcare Services (Hospice). 

In his spare time, Bay loves to spend time with his family and dog, as well as watch a wide variety of sports. He is also an avid blood donor!

Words of wisdom from Bay:

“If a man is called to be a street sweeper. He should sweep streets even as a Michelangelo painted, or Beethoven composed music or Shakespeare wrote poetry. He should sweep streets so well that all hosts of heaven and earth pause to say; here lives a great sweeper who did his job well ". -Dr. Martin Luther King Jr.

Diana Colbath

Delegated Service Aide/ Supervisor Quality Care Coach/ CPR Instructor

Diana has been with Comfort Keepers for over 5 years. She took her original Nurse’s Aide training at the age of 17 while still in high school. She worked weekends until she graduated then full time after that. For a year Diana worked midnights in a small hospital ER in Indiana, then back to Grand Rapids and nursing homes there. She took some time off and worked other jobs before going to Meadowbrook around 1993. In 2008 Diana started at CK part time, loved the company and job so much that she gave up her full time printing job to go full time with CK. She has never regretted making that change.

Diana enjoys making a difference in people’s lives and that she can help our seniors stay home and be safe, and give their loved ones/families peace of mind. She loves the smiles and hugs when she walks into clients doors. The supervisory part of her job is what she enjoys as well. She really enjoys knowing that she is helping our caregivers to be the best that they can be. She is excellent at teaching them new ways to do their jobs and enjoys watching our caregivers grow. 

Michelle and Marc

Owners and Operators

 

Beth McCullough

Care Coordinator Specialist

  

Jane Dewees

RN

Jane is also a native of Wisconsin, which means she is an avid Badgers fan! Jane graduated from Milwaukee Area technical college with an Associates degree in Nursing. She has been practicing nursing for 32 years and has been with us at Comfort Keepers for 3 years. Jane works closely with our caregivers to ensure we provide the best care possible. Jane is great at encouraging others and helping them learn the health field. 




Melinda Fannoney

Internal Client Care Coordinator

Melinda attended Montgomery College studying Hospitality Management. She later moved on to teaching, earning her teaching certificate in 2007. Melinda spent 4 years as a lead Pre School teacher before joining us at Comfort Keepers. She was the first caregiver we hired here at our Rockville office. Melinda has quickly worked her way up the ranks to her current position as Senior Internal Client Care Coordinator and has become an integral part of the Comfort Keepers team. She enjoys the opportunity to meet new people and hear the incredible stories our seniors have to tell.


Krystal Finkbeiner

Client Relations Manager

Before her promotion to Client Relations Manager, Krystal worked as a Comfort Keepers Community Liaison in the Bridgeville territory.  With a history in Personal Care Home Administration and a commitment to community service, she brings a wealth of experience to her oversight of all aspects of Client services and communication.

Barbara Buggy

Owner

I enjoy my job at Comfort Keepers everyday! I love to talk to people and make a difference in their day to day lives. Our team of people in our office is just amazing! They are all willing to pitch in whenever needed.

In my spare time I like to take walks, watch my son play sports and spend time with my family and friends.  

Morgan Gruber

Morgan Gruber

Long Term Care Specialist

For many clients, insurance filings and paperwork can be a burden. Morgan always has a bright smile and is willing to help. She specializes in getting answers to questions and solving problems with LTC insurance filings. Morgan can help turn a frustrating experience into an easy and painless process.  

Alysa Lee

Internal Care Coordinator

Alysa joined our Comfort Keepers team in July 2021.

Jennifer Jack-Wunder, LPN

Jennifer Jack-Wunder, LPN

Owner, Director of Operations

Jennifer Jack-Wunder began working in health care while still a teenager. After a varied career in hospitality management she decided to follow her heart and returned to school for her nursing degree.  She has worked in hospice and home health care, as well as hospital and skilled nursing facility roles. Today she continues to live her passion for lifelong learning and serving others.  She is a tireless advocate for seniors as well as a coach, mentor and cheerleader for our staff.  

Ian Bongaardt

Co-Owner | 10 Years

Son and Co-Owner with Sallie and Clark Bongaardt, Ian’s first experiences with caregiving came about when helping his grandparents.  During this time, he grew to understand the needs of older adults and realized how assisting with daily tasks could make a tremendous difference in the life of a senior.  When his parents purchased the Comfort Keepers franchise, he saw the opportunity to continue to help families who were like his own.

Before his current role, Ian worked diligently as a Project Manager (May 2003 – August 2007) and then as a Financial and IT Admin (October 2012 – December 2015).  Family remains a high priority in his life.  When he is not working closely with them at Comfort Keepers, he is spending time with them at home and also refereeing soccer.­

Ian graduated East Stroudsburg University with a B.A in Economics.  His past work experience outside of Comfort Keepers includes working in Financial Services for Vanguard, New York Life, and PNC Bank.

Rick Magill

Owner

Rick and Denise Magill have been successfully operating the Omaha and Council Bluffs Comfort Keepers locations since 2002.

Cultivating a stellar team of caregivers and office staff is Rick’s main focus. These team members are the heart and soul of the business since they interact with clients daily. Making a proper Comfort Keeper/Client match is important for the success of the relationship and is an area were Rick’s team excels.

“Understanding a client’s individual needs and creating the perfect care plan is essential.” says Rick. “We never approach care with a one-size-fits-all approach. Each senior is unique. So, their care plan should be as unique as them.”  This is why the we manage a client's care on a day-to-day basis with the best operations team in town.

Tremaine Gordon

Caregiver

Congratulations to Tremaine Gordon, our Comfort Keepers of the Quarter for the 3rd quarter of 2020.  


Tremaine joined the team in January 2019 as a Certified Home Health Aide.  She came to us with many years of experience and proved to be a great asset to the company.  


Tremaine is compassionate, devoted and reliable which makes her a great candidate for Comfort Keepers of the Quarter.

 Tremain is always punctual to clients, and always willing to go the extra mile for her clients and well as the office staff.  


 Tremaine states "I love working for Comfort Keepers because they are compassiontate to their caregivers.  The office staff cares for their employees and always looks out for them".  

Helen Brennan

Caregiver

Helen has been providing high-quality care for Comfort Keepers since January 2019. She is always putting a smile on her client's faces and is often requested back! She is always going above and beyond for her client's, making sure they have just what they need, and even a little more. Her big heart, willingness to help and her can-do attitude make her a highly sought-after caregiver.

Megan R.

Client Care Coordinator

Client Care Coordinator

Lauren Wilhide

Human Resources Generalist

Lauren Wilhide is our Human Resources Generalist that is responsible for compliance in our employee files among other duties. Lauren graduated from Mercer County Community College where she studied Radiography. 

Prior to working for Comfort Keepers Lauren had extensive experience in the retail and customer service industry and she finds that these talents have been very helpful to her developing her career. Her communication, organization, and people skills are a great asset to our Human Resources Department at Comfort Keepers.

Lauren leads a very active lifestyle and exemplifies this in her work to make sure that our caregivers are physically fit for the job! She is also absolutely obsessed with dogs and puppies of all types.

Brittany Zillmer

Internal Care Coordinator

The thing Brittany loves about working for Comfort Keepers is the way this job challenges her every day to learn and grow not only as an employee but as a person.

She had spent the past 11 years in different parts of the health care field. I have done everything from housekeeping to care-giving to her current position of Internal Care Coordinator.

Jenna Queen

Director of Human Resources

Jenna is responsible for directing and overseeing all HR functions for the office.  Graduating University of Buffalo with a BS in Health and Human Services, she swiftly began her career in the field.  First starting as a Move in Coordinator and then business office manager for a senior living community, she now finds a home at Comfort Keepers!  When not in the office, Jenna enjoys spending time with her new, growing family that includes a loving husband and a delightful daughter.  She also enjoys traveling, working out, and playing sports.

Words of wisdom from Jenna:

“Do the right thing even when no one else is looking!”

Joan Russell

Scheduler

Joan is our on-call weekend warrior, responsible for properly matching caregivers to clients and scheduling their visits.  Prior to pursuing a career at Comfort Keepers, she earned a BA in Business Administration and Finance from Howard University in 1993 and enjoyed a highly distinguished career within the finance industry.  Later, she earned her Master of Science and Human Resource Management from the University of Maryland in 2005.

Joan joined the Comfort Keepers team to further support her passion for helping others, as well as her desire to better understand and explore the needs of seniors.  When she isn’t in the office, she enjoys traveling and spending time with her parents, family, and friends.

Words of wisdom from Joan:

“The happiest of people don’t have the best of everything, they just make the best of everything”

David Coker

Franchise Owner since 2003 in Florence, Sumter and Columbia

David and his wife Julie married in 2000 and have three children.  They opened their first Comfort Keepers office in Florence in 2003.  David expanded services by opening Offices in Sumter in 2008, Columbia in 2013 and Charleston in 2019.  David graduated from Clemson University with a Bachelor of Science in Biological Sciences in 1997.

Steve Nichols

President

I am a methodical thinker who strives to maximize efficiencies and believe that delivering your best every day, no matter what you are doing, is the stepping stone to excellence. I work daily to create an environment that allows our home care company team to be challenged, grow as individuals, and embrace servant-hood. I enjoy working in this industry rooted in such a deep purpose and feel blessed to serve each client with their unique challenges. In my spare time I enjoy spending time with my family (Carol, Alyssa and when possible Whitney, Josh and now my grandson Jackson), being active with our church, and taking advantage of outdoor activities.

Millie

Director of Cuteness

Millie was hired as our Director of Cuteness in March 2018. As the Director of Cuteness, Millie's responsibilities are very limited, yet very meaningful---- be cute. 

Despite getting caught taking occasional naps during the work day, Millie fulfills her responsibility day in and day out. 

Zack C.

Caregiver

Zack recently joined the Comfort Keepers’ team with an honest interest to assist those in need of in-home care in our community. Zack enjoys the outdoors and has many other interests such as, motocross, learning Japanese, reading books, and working out. Eventually. Zack’s desire is to become an English teacher and live permanently in Japan.

Larisa Uster

Billing Manager

Larisa joined Comfort Keepers team in December of 2014 as a Billing Manager. Prior to joining Comfort Keepers she spent 10 years working as supervisor in Rehab Department at Holy Family Health Center, and prior to that 10 years as Health Insurance Coordinator and Medical Claims Reimbursement Specialist at Life Watch Cardiac Monitoring Co.  Larisa holds nursing and estheticians degrees from Ukraine. She enjoys working with seniors and takes pride in serving their every need. Larisa resides in Buffalo Grove with her husband and two children.

Venneshia Daniels

Administrative Assistant

Venneshia came to Comfort Keepers in April of 2016 with over 12 years Quality Management/ Administrative Assistant experience. Prior to joining Comfort Keepers she worked on a Quality Management team obtaining background checks for medical professionals within the corporate environment. Venneshia is the “Voice of Comfort Keepers” when you call.

Frankie Tindle

Staffing Coordinator

Frankie Tindle joins Comfort Keepers as our Staffing Coordinator. She is no stranger to the work Comfort Keepers performs as she has experience taking care of her own family members. She comes to Comfort Keepers after spending time in the retail space managing associates and hiring staff. In her free time, Frankie enjoys spending time hanging out with her younger sister and playing fetch with her 4 fur babies!

Cindi Rockwell

Client Care Coordinator

Cindi Rockwell comes to Comfort Keepers with over 25 years of customer service experience. Originally from northern Minnesota, Cindi moved to Michigan in 1992 where she worked as a flight attended at Northwest Airlines. She was a flight attended for 20 years before retiring at the end of 2017. Cindi also worked as a firefighter in Minnesota.

When she is not working, Cindi loves spending time with her two daughters and six grandchildren who still reside in Minnesota. As a retired airline employee with flying benefits, it makes going home for "Grandma Time" very easy.

Cindi also spends her spare time gardening, entertaining, traveling and cooking. Cindi recently won a recipe contest with an original recipe, which was published in a major magazine. Lastly, Cindi and her husband are huge hockey and baseball fans. 

Dharma Khurel

Client Care Coordinator, LPN, CSA

Dharma joined our team in May 2014 as a Client Care Coordinator. She has 13 years of geriatric Home Care experience as a caregiver and a CNA as well as non-medical Home Care experience as a business and care manager. Dharma holds Nursing degree from Americare Technical school as an LPN, a CSA (Certified Senior Advisor) certification and currently working towards a health administration degree.She is married and has a son.

Kristin Kane

Owner

Kristin Kane is the owner of two Comfort Keepers franchises.  She and her husband Michael purchased the businesses in July 2017, shortly after their 2016 move to South Carolina.  Both Kristin and Michael worked in the corporate world, having lived in New York, England and Switzerland. They recently celebrated their 20th wedding anniversary and are parents to three teenage boys (Ethan, Ryan and Brendan).  Their Golden Retriever, Lucy, joined the family in 2018!  

"When I heard the "Elevating the Human Spirit" tagline, I immediately thought of how I feel when I "pay it forward".  It resonated with me. The concept is more than simply providing everyday care;  it is an expression of how that care is delivered.  Weaving this message into everything we do is what sets Comfort Keepers apart."   

 

Sam

Director of Business Development and Administration

Sam meets regularly with clients and families when they are considering home care as an option. She is part of a team of Care Coordinators that help our customers thrive in their homes by being the hub of their care continuum. Sam came to Comfort Keepers as a caregiver in 2013 after leaving a career in banking to care for her Grandmother. She continued working part-time as a caregiver while attending school. After graduating with a degree in Health Information Technology, Sam came to work full-time with Comfort Keepers.

Tiana Whitaker

Temporary Human Resources Recruiter

Tiana Whitaker is our Temporary Human Resources Recruiter. Before working at Comfort Keepers, she worked in the customer service industry.

Tiana graduated from Rutgers University- Newark where she studied Leadership and Management. She has learned from her previous professional experience that she enjoys working and interacting with people which makes her new role as a temporary Human Resources Recruiter easier and very rewarding.

Outside of Work, Tiana likes to go to nice restaurants, travel, read and make lots of memories with family and friends.


Hilda Vizcaino

Operations Manager/Alternate Administrator

Hilda started working with the elderly in 1988 and she knew then she had a calling to serve.  She ensures we give our clients the love, care, and respect they deserve.   She loves to make them laugh and finds ways to bring them joy and make their lives more comfortable.   She began her career at Comfort Keepers in 2017 and in her words, “ I can truly say the best years of my life.”

Jessica Campbell

Office Manager and Social Worker


Working with seniors is my passion and I consider it an honor and privilege to work at Comfort Keepers. I have been here since 2015 and have worked in every aspect of this business but my favorite part is working one on one with our clients as they navigate the waters of aging. My desire is that I can help them on their journey. I have lived in Fort Wayne for several years but prior to coming here, I was in Arkansas. I graduated from Liberty University with my bachelor's in social work.  I have many passions in life but none greater than being with my children. I have four and they keep me busy with sports, dance, and band. I also have a deep love for college football and will always be a Razorback at heart!

Megan Durbin

Territory Manager - Robbinsville

Our Robbinsville Territory Manager, Megan Durbin, has been with Comfort Keepers since 2013. She recently transferred from our Toms River office to our Robbinsville location. Prior, she was the Lead Staffing Coordinator in Robbinsville. Although she will miss Toms River clients and caregivers, she is excited to be back where it all started for her. Before joining Comfort Keepers, Megan worked as a private caregiver. She had many clients whom she loved dearly. Megan will admit she is not a good cook, but her one client loved her spaghetti, even though she had to put two packets of sweet and low in it! Megan loved taking care of her clients, especially singing and dancing with them. She even gave one of her clients the nickname of “hummingbird” because her client would hum all day long.

Megan formerly resided in Maryland for seven years. Prior to Comfort Keepers and private caregiving, Megan helped care for her grandmother and was a manicurist at an upscale salon for 21 years. Megan loved doing nails, but she felt it was time for a change and decided it was time to revisit her passion in helping the elderly.

Cindy Deal

Caregiver

Cindy has been working with us since September 2017. She is always has a positive attitude and is usually found smiling and laughing. She has the wonderful ability to bond with her clients. She works long days but is always willing to help out with those famous last minute shifts if she can. Cindy has excellent communication, cooking, and cleaning skills. She is willing to help any clients from homemaker to personal care shifts. She is very reliable and the clients rave about her care. Thank you for everything Cindy, Congratulations!!

 Headshot of Care Coordinator, Ali Johnson

Ali Johnson

Care Coordinator

Ali is a Colorado native and has over 15 years of experience in the Medical office field Excelling in Medical Billing and Claims analyzing.  When not in the office she loves to explore roads less traveled.

Margaret Heaton

RN

 

Sarah Rimert

Client Specialist

Born in Lawndale, NC;  Received BS in Communication Science & Disorders from UNC-Greensboro;  Married with one child;  Attends  Friendly Hills Church; 

Hobbies:  reading, crafts, bread making, and handy projects;  Favorite vacation spot is the Outer Banks; Employed with Comfort Keepers since 2008. 

“I enjoy listening and understanding the concerns of families who need our services.”

Deborah Billota

Deborah Billota

General Manager / Administrator

For nearly 20 years, Deborah Bilotta has devoted her career to geriatric care. After her grandmother suffered a stroke and was subsequently diagnosed with dementia, Deborah saw the immediate need for home care. At that time, most Medicare workers were not supervised or screened, and out of desperation for workers, nearly anybody was taken.

Years later, Deborah heard about a home care agency in Dallas and left her career in real estate management to join this particular field of work.
She says, “I am very passionate about senior care. Years ago, family stayed home with their ailing family members. Dual-income families are more prevalent today, thus eliminating flexibility. There is a great need for what we do. I am very thankful that there are licensing standards for home care services now. The guidelines and rules have made this a better and safer industry for seniors. My goal is to ensure that seniors are treated with respect and dignity, bearing in mind that we are guests in their homes.”

Deborah has had a variety of roles over the past 19 years, including Certified Geriatric Care Manager, Agency Administrator, Registered Guardian and Hospice Volunteer. She oversees the Department of Aging and Disability Services (DADS) for compliance issues related to the “Personal Assistance Services” license governing the care we provide. Additionally, Deborah was recently recognized as the “Hospice Volunteer of the Year.”

“This business is personal for me, and quality assurance is the most important aspect of caring for seniors. It is my mission to give our clients the dignity and respect they deserve. One of my favorite quotes I found hanging in a doctor’s office years ago is, ‘Nobody cares how much you know until they know how much you care.’”

Maria M

Comfort Keeper

Coming Soon!

Brooke & John Reynolds

Owners

John and Brooke Reynolds started with Comfort Keepers in August 2007 as owners of the South Charlotte office. When looking for help for their family members, John and Brooke recognized the need in the community for a quality home care agency focused on interactive care and engaging seniors. They are proud to have filled that role, providing seniors an option to maintain their independence while aging gracefully in the comfort of home.

John and Brooke opened a new office in Union County, NC in January 2008. In May 2015, they acquired the West Charlotte territory. Then in January 2019, they expanded greatly, with offices serving communities throughout the Greater Charlotte area including the communities in Mooresville, Statesville, Cornelius, Lake Norman, Salisbury, Concord, and Hickory.

Brooke has a BA in Communication Disorders/Speech Therapy from the University of Wisconsin-Madison. She has experience as an Activities Director in an Adult Day Center in Wisconsin and was a Behavior Therapist for individuals with Autism from 1995-2000.

Cecilia

Comfort Keeper

Coming Soon! 

Misty Havard

Operations Manager

Misty began with Comfort Keepers in 2007.  She has filled many roles over the years including Customer Service, Client Care Coordinator, and General Manager. Misty was recognized for her hard work over the years and was promoted to Operations Manager in 2019.  As the Operation Manager Misty manages quality assurance, providing engaged services to our clientele and sets goals for the Blairsville, Georgia and Franklin, North Carolina offices. Misty has a passion for our elderly population and has always been engaged in our clients and caregivers daily.  Whether traveling to one of our surrounding sister offices or staying locally at her home base Misty applies strong leadership skills that builds a synergy that does not go unnoticed.

Misty shares "What I love about working for Comfort Keepers is that I can truly make a difference in this world by helping others."

Ramona

Scheduling Manager

Ro has been a member of the administrative team since 2006. The time she has taken to get to know the care aides and match them with clients is without question the cornerstone of her scheduling success. This process of relationship building and her intrinsic motivation to exceed expectations has won her respect by all.

Rebecca Lopez

Internal Care Coordinator

Rebecca has been working in health care for over a year to provide peace to loved ones and clients. Showing compassion while treating others with respect and dignity that they deserve is what we strive to provide at Comfort Keepers.

Mary Greenwood

Caregiver

Mary joined the Comfort Keepers team in April 2018. She has such a great sense of humor and fantastic work ethic. She has such a way with her clients, they are always pleased with her care. Mary is a huge animal lover. She loves taking care of her clients and her four birds at home!

Gabrielle Basha, RN, BSN

Nurse Case Manager

“I love being able follow my patients’ care long-term. Taking care of my grandfather at home helped me realize how important it is to stay in one’s home.”

Gabrielle has always been interested in homecare and has clinical experience in all different areas of nursing. She has degrees from MSU and Oakland University and is certified BLS and ACLS, as well as specializing in EKG interpretation. As a nurse at Comfort Keepers she visits clients in their homes providing the care and assessments that they need. Being new to Traverse City from downstate, she already loves it here.  In her spare time she hangs out with her cat, Edie, and two dogs, Bella and Rylee. Gabrielle also likes to spend time reading and painting. Hiking and adventuring around to new places in northern Michigan is also great!

Danielle Simpson

Staffing Coordinator

Danielle is our weekend warrior and caregiver match maker.  Her abilities go beyond finding the right caregiver for our clients.  In the end, she helps our seniors find new friends.  She’s also great when weekend emergencies arise.  Having experienced helping those with dementia within her own family, she joined Comfort Keepers to continue bringing joy to others. 

When she isn’t in the office, she enjoys spending time with her son and her dogs- Dachshunds, her favorite!  Danielle graduated Real Estate School.  Before coming to Comfort Keepers, she worked 10 years at the Delaware County Courthouse.  If you’re looking for a delicious meal, you can also look no further than Danielle.  She has created a number of dishes for our events, staff, and seniors.

Jim Rudolph

President & CEO

James Rudolph has been involved in Comfort Keepers from its inception and has risen from being a caregiver to scheduler to General Manager. He has served in virtually every position within the organization. Jim is responsible for all aspects of the operation. He is especially wonderful with elders and possesses an innate ability to communicate with them and secure their respect. Jim provides strategic and dynamic leadership through proper planning, team development and management direction. He also ensures client satisfaction with all aspects of the care giving process, ensuring that Comfort Keepers of Madison meets and exceeds the requirements set forth in its mission and vision statements. Whether it is companionship home care or personal care, Jim makes sure it gets done well. He is also a Certified Senior Advisor (CSA) and a member of the Society of Certified Senior Advisors.


MG Wood

Client Care Coordinator

MG has been working with Comfort Keepers since 2011. She started out as part of our care giving team and transitioned into the coordinating role where she works with many of our Veteran clients to ensure their care giving needs are met. Previous to Comfort Keepers,  she worked in Physical Therapy where she worked with seniors. MG says "I enjoyed working with the senior population and thought this would be an enjoyable way to continue in sharing my knowledge". 

MG has a husband of 28 years with whom she has 4 children, One in the Army, and three in college. When not tending to her children and her beloved pup Toby, MG enjoys reading and traveling. 

Eileen Knapp

Intake Coordinator & Admin Assistant

Eileen joined Comfort Keepers team in November 2017 in a role of Intake Coordinator and Administrative Assistant.

Joe Glenn

Owner

Owner

Karyssa Shiery

After-Hours Service Coordinator

Karyssa joined Comfort Keepers in 2021.

Mike Schmidt

Human Resources

Mike has a background in heating, air conditioning and Hvac. After helping to care for his grandparents until they passed away, he decided he wanted to be more involved in helping the elderly. He started out with Comfort Keepers as a caregiver and his clients adored him. Mike is always available to employees and clients to answer questions or address concerns.  

Roxanne Sturm

Client Care Coordinator and Master of Joy

 

Emily Battista

Human Resources Recruiter

Emily Battista is our Recruiter for the six offices. Before joining Comfort Keepers, Emily attended and graduated from Rider University in 2012 with a Bachelors in Psychology. In 2015, Emily joined the home care field! She started out as a Client Services Coordinator and then worked her way to becoming Client Services Manager. Up until recently, she decided to take some time off to be with her family. She joined our Comfort Keepers family in August! Emily truly understands the importance of finding the most suitable and qualified caregivers for our clients. 

In her spare time, Emily enjoys spending time with her husband and son and her nieces and nephews. 

Crystal Hefflin

Client Care Coordinator

Crystal brings to Comfort Keepers 15 years of experience that includes working in Homecare Agencies, MRDD Centers and Group homes, and as a home care aide. Crystal has a passion for volunteering and working with the special need’s community, specifically at group homes with children. 

Crystal resides in Elyria and has a passion for graphic design, photography, hiking, and birding. 

Lori McGill

Caregiver

Lori has known since she was a little girl that she wanted to have a job where she could help others. So when she graduated high school she started nursing school and became a CNA. She worked in nursing home for years and didn’t really care for the way others treated the residents, so she got out and found that she could do my passion in the home providing one on one care and loves it.

Lori loves that she can help others on a one on one basis in their home and out in the community.

She is a single mother of 2 young men.  Lori loves helping others. She is fun, loving, and easy going with a great personality. She loves to travel and see the world and is always up to try new and exciting things.

Wendy Rotter

Chief Financial Officer

Wendy established Comfort Keepers of the Mid-South together with her husband, Cary, in 2001. Wendy has lived in Memphis for over 25 years, since earning a B.A. from Rhodes College.   Prior to Comfort Keepers she worked extensively in the banking and nonprofit development arenas, including First Tennessee, Rhodes College, and The Campbell Clinic Foundation. Wendy says, “I feel a deep commitment to the elders of our community. We are blessed to stand on the shoulders of their achievements and benefit from the sacrifices they made for their families and this community. It is important that our seniors have strong advocates and maintain their dignity and independence as they age. This is the best way I know how to honor our elders and why I am so passionate about Comfort Keepers.” Wendy can be reached by email at wendyrotter@comfort-keepers.com.

Comfort Keepers Home Care Human Resources Staffing Coordinator

Dawn Gralish

HR Staffing Coordinator

HR Staffing Coordinator and lifelong resident of South St. Paul, MN. Dawn has spent the majority of her career in senior housing and care. She enjoys all the aspects of her job from the organizational facets to the staff interaction, and the occasional hands-on caregiving giving her the direct contact with clients that provides her with the ability to stay in touch with and understand their care needs. Dawn is trained as a certified nursing assistant.

Shawn Frazier, LPN

After Hours Manager

Shawn Frazier, LPN

Cindy Zaragoza

Operations Manager

Cindy has been working with people and providing service to the community for about 6 years. Interacting with people in a positive way is a strength of hers. She enjoys talking with people and having face to face interaction. Working with the Senior community has definitely hit a different place in her heart. Cindy feel It has been the most rewarding path she has chosen thus far.

To Cindy, "Elevating the Human Spirit" means bringing someone joy and purpose in their life even if it just for a few hours.

Pooja Chandawalla

Executive Director

As an owner of the Comfort Keepers Office in Montclair, NJ, Pooja's responsibilities include recruiting, client intake, day to day operations as well as inside sales. With over 10 years of experience in legal industry, Pooja has been instrumental in preparing client onboarding and caregiver hiring documentation and firming up company's HR policies. She is also currently serves as Operations head and works with office staff and caregivers to coordinate care in a timely and efficient manner by leveraging her excellent people skills. With educational background of Business Administration, Pooja is also handling the financials of the company, and is involved in invoicing and payroll on a weekly basis. Her passion and concern for seniors and adults in need has helped build a great reputation for this Comfort Keepers franchise as it continues to grow and serve those who need help in the Essex County and North New Jersey areas.

Stella

Comfort Keeper

Coming soon!

Philip LaBrada

General Manager

 

Kelly Balodis

On-Call Coordinator

Kelly Balodis is the On-Call Coordinator for Comfort Keepers of Flemington, New Jersey. Kelly is available to assist you with any after hours and weekend scheduling needs. She will answer any questions you may have about Comfort Keepers services and products as well as assisting you in scheduling a free in-home care visit. Kelly is more than willing to provide you with as much information as needed to help you make the best informed decision regarding in-home care for you or a family member.  

Chantal McCreery

CFO

Chantal is our money expert and heads the whole billing and payroll department. She works to protect the vital assets of the company, ensure compliance with financial regulations, close the books correctly, and communicate value and risk issues to investors and boards. 

Tammy

Client Care Coordinator

 

Ashley

Recruitment and Development

Recruitment and Development

Dr. Noel Jackson

Smile Maker

A successful small business owner for more than 30 years, Noel’s enthusiasm for community engagement is a tremendous asset to the Comfort Keepers team. You can find his contagious smile anywhere there’s a cause to be supported, a person to be uplifted, or fun to be had!

Jeanne Trumpy

Owner

Jeanne has a degree in medical technology. Certified Dementia practitioner. Certified by the Alzheimer's Association. Previous president of the Farmington Rotary Club. Celebrating 15 years of helping the elderly with Comfort Keepers in Plymouth, Canton, Westland, & Belleville.

Erin Treat

Regional Recruiter

Erin became a caregiver right out of high school after seeing her grandfather receive amazing care from an in home health agency. She began caring for her grandmother when her grandfather passed, and then continued to dedicate herself to many clients over the years. Erin provided joy and positive energy to her clients in multiple agencies for over 18 years, the last 5 years being with Comfort Keepers. Erin also spent 9 years as Regional Coaching Administrator while caregiving. The role and the requirements of that previous job have helped Erin in her new role as Regional Recruiter. Erin’s knowledge and expertise as a caregiver will also help to bring in joyful people that can elevate the human spirit.

Elevating the human spirit to Erin means giving of your heart 100 percent to the people needing care. Always showing up with a smile no matter what is going on, and making sure that you leave your client with a smile at the end of the visit. 

Eileen Knapp

Intake Coordinator

Eileen joined Comfort Keepers team in November 2017 in a role of Administrative Assistant.

Rebecca Dulisse

RN

Rebecca has always been a nurturer, and volunteering for the Special Olympics during high school, sparked her interest in physical rehabilitation nursing. She has worked for over 35 years in the healthcare industry as a RN, with most of her work experience in adult rehabilitation, pediatric rehabilitation and case management program development/quality improvement. She has held direct care and supervisory positions. She attended the University of Pennsylvania in Philadelphia for her Bachelor of Science in Nursing degree and later returned to Thomas Jefferson University for her Master of Science in Nursing degree. Rebecca will be responsible for phone call outreach to personal care clients every 30 days as well as home visits every 60 days. She has a son who is in college and a daughter who is in high school. In her free time, she enjoys watching sports, cooking, baking, activities with friends and day trips with her kids. She volunteers with two local agencies as well as her Church . One agency supports individuals who have been victimized through human trafficking and another agency is a local animal shelter.

Michelle Maes

Client Care Coordinator

Coming Soon

Jennifer McGee

Client Care Coordinator | 7 Years

We’ve got this!

Jennifer is one of the first people you’ll meet when calling our office.  She is a beacon of knowledge for clients and caregiving staff.  Working closely with families and team members, she ensures all client notes, their care plans, and the caregiver’s schedule are all entered accurately into our database.  When she isn’t working hard at the office, Jennifer enjoys gardening, cooking, and spending time with her family and rescue beagle, Chance (they gave him a second). 

Jennifer graduated with a B.A. in Hospitality Management.  Her past work experience outside of Comfort Keepers includes being a Staff Accountant at the Union League of Philadelphia, a Receptionist at Main Line Health and Fitness, and an Exton Accountant at Post College Hotel.

Sissy Inglesby

Sissy Inglesby

Ambassador of Joy

Sissy works to make our clients and caregivers feel recognized, appreciated and part of the Comfort Keepers family.  She worked for us many years as a caregiver and is now semi-retired. Earlier in life she ran a veterinarian office.  She loves animals and seniors—any interaction with Sissy will brighten your day!

Amy Dobson

Scheduler

Scheduler

Molly Tritch

Marketing Coordinator

Working with the senior population is a passion of mine! I love to talk to others and share how Comfort Keepers can help them! I am a graduate of Indiana University Bloomington and have a back ground in mental health and working for non profits. I have lived in the Fort Wayne area most of my life. In my spare time I love to read, garden, shop, travel, eat locally, take walks, do yoga, and visit the farmers market. I have 4 kids that keep my husband and I busy!

Laura Ellis

Administrative Assistant

Laura is our Administrative Assistant. Prior to this role she was our Scheduling Coordinator in our Robbinsville location. Before Comfort Keepers, Laura worked at Six Flags as a Ride Operations dispatch supervisor. Laura then transitioned to the Human Resources department at Six Flags as a Human Resources recruiter.  

Laura attended Ocean County College where she was working towards an Associate’s degree in Liberal Arts.

She has learned having previous experience in a fast-paced environment has made her transition as a Staffing Coordinator easier.  Her compassion for people and ability to remain positive helps her succeed in this new role!

Outside of work, Laura enjoys spending time with her family and friends, watching TV, and cuddling with her two dogs, Sophie and Marvin, on the couch. 

Linda Josey

Co-Owner

Linda Josey has been dedicated to taking care of seniors for the past 30 years. Linda’s passion for taking care of others started with the guidance of her grandmother who often prepared meals for the less fortunate every Sunday.

Once she finished high school her first real experience with seniors was in a nursing home setting, where she worked more than 10 years. Linda found that she really enjoyed making the clients in her care happy.  

As the senior care industry began to grow, Linda found an interest in the Assisted Living industry and studied to be an Assisted Living Administrator where she worked in this role for more than 14 years.

In 2007 Linda moved to Texas where she started working with Comfort Keepers, and eventually became a partner in the franchise. Linda is very dedicated to the clients she serves and the staff that she mentors. In her spare time she enjoys, reading, walking and traveling.

Megan Durbin

Territory Manager - Robbinsville

Our Robbinsville Territory Manager, Megan Durbin, has been with Comfort Keepers since 2013. She recently transferred from our Toms River office to our Robbinsville location. Prior, she was the Lead Staffing Coordinator in Robbinsville. Although she will miss Toms River clients and caregivers, she is excited to be back where it all started for her. Before joining Comfort Keepers, Megan worked as a private caregiver. She had many clients whom she loved dearly. Megan will admit she is not a good cook, but her one client loved her spaghetti, even though she had to put two packets of sweet and low in it! Megan loved taking care of her clients, especially singing and dancing with them. She even gave one of her clients the nickname of “hummingbird” because her client would hum all day long.

Megan formerly resided in Maryland for seven years. Prior to Comfort Keepers and private caregiving, Megan helped care for her grandmother and was a manicurist at an upscale salon for 21 years. Megan loved doing nails, but she felt it was time for a change and decided it was time to revisit her passion in helping the elderly.

Brandon Cupstid, MBA

Director of Operations

BrandonC@ckupstate.com

Irania Calero

Regional Operations Manager

Irania loves the good and challenging parts of working for Comfort Keepers. She feels "Elevating The Human Spirit" is to bring joy to our clients lives. Providing support through thick and thin. Making them feel that they have a purpose in life. Being their family when they don't have one. Helping them reach their highest potential both physically and mentally.

Irania was a care manager for a private fiduciary for over 5 years overseeing the care of court appointed conservatorship for adults, primarily seniors.  Int that role she helped them remain in their home with assistance from caregivers. She also worked a case worker overseeing children and adolescence with disabilities throughout the East Bay community. In 2014 she came on to Comfort Keepers as a ICC and now Regional Operations Manager.

Sasha Vowell

External Client Coordinator

Sasha has been providing care to seniors for 10 years in facility living and home care services on all levels.  Her life's joy comes from being able to experience life with our clients. Sasha enjoys being a part of their lives and finding ways to make their lives more fulfilled. 

She holds CNA, CHHA, and marketing credentials.

Michael Wright

Operations Manager


My name is Mike Wright, I'm the director of operations for Comfort Keepers. I'm also the direct supervisor for the client care coordinator, the scheduler and all of our wonderful staff. Basically what that means is is that anytime there is an issue or concern I make sure that it's handled in a timely, professional manner. I have a family; I have a beautiful wife, Jennifer, outstanding son, Evan, and an amazing dog named Ozzie who is more like a shadow. As far as recreational stuff, I'm really into sports. I play softball in summer, I'm an avid football watcher, Packers and Brewers. What I really love about working at Comfort Keepers is the opportunity to make a positive impact in people's lives, you know just the people in our community that we


Brian Bradley

General Manager

 Brian joined the Comfort Keepers team in 2009 and steadily progressed from Account Executive to Sales Manager to General Manager. He spent 20 years in the National Guard and has extensive experience in home health across multiple platforms. Brian is committed to excellent customer service, and ensuring each of our clients’ unique needs are being met at all times. Brian expresses a true passion for serving seniors each day through his role at Comfort Keepers. Brian can be reached by email at brianbradley@comfort-keepers.com.

Hollie Moreno

Client Care Coordinator

 

Melissa Connelly

Client Care Coordinator

 

Maria Chavez

HR Manager

 

Virginia Swanson

Caregiver

Virginia took care of her 94-year-old aunt for 3 and a half years before becoming a caregiver. She loves being able to talk about her clients’ lives and the experiences they have had. Virginia goes to the health club to stay in shape when she is not working. Virginia has been with Comfort Keepers for over two years.

Amanda Furbish

Care Team Supervisor at Aurora Pond & Grand Rapids Client & Caregiver Scheduler

Coming Soon

Jenna Queen

Director of Human Resources

Jenna is responsible for directing and overseeing all HR functions for the office.  Graduating University of Buffalo with a BS in Health and Human Services, she swiftly began her career in the field.  First starting as a Move in Coordinator and then business office manager for a senior living community, she now finds a home at Comfort Keepers!  When not in the office, Jenna enjoys spending time with her new, growing family that includes a loving husband and a delightful daughter.  She also enjoys traveling, working out, and playing sports.

Words of wisdom from Jenna:

“Do the right thing even when no one else is looking!”

Mary Lewis

Client Care Coordinator

Client Care Coordinator for Comfort Keepers in Tucker, Ga. Comfort Keepers serves the Extended Atlanta area providing home health services on an hourly or daily live-in basis.

Mary graduated from Ole Miss in the Mid 80's and spent years working as a Registered Nurse at Baptist Memorial Hospital in Memphis Tenn. She worked as a staff nurse and a nurse supervisor of the Medical -Surgical unit for years before moving to Atlanta in 1996. She worked at DeKalb Medical Center for 10 years and has worked as an educator and an independent contractor.

She has 25 years of nursing experience and has a special interest in helping elderly and disabled individuals. She believes that the road to success is trying. She holds Bachelor's Degrees in Biology and Nursing and a Master's Degree in Administration.

Vicky Eaton

Operations Manager

Vicky started her career as a Registrar at Eastern New Mexico Medical Center in 1993.  She advanced her way through various positions in the Business Office ranging from Billing to Collections, and then became a Patient Account Manager in 2001.  In this position, Vicky was responsible for all aspects of the front-end daily operations for patient care.

Vicky spent 21 years in a hospital setting, which taught her the importance of customer service. After a successful career as Patient Account Manager, Vicky now coaches, teaches and manages other people on career tracks similar to her own.

Vicky’s varied background in a hospital setting with patient interaction has provided the perfect foundation for her role as Operations Manager at Comfort Keepers.  Vicky’s main functions are to ensure that Policy and Procedures are in place and being practiced on a daily basis.  She coordinates all daily functions/activities of both offices, Roswell and Carlsbad. She initiates process improvements and streamlines processes.  She identifies problem areas and implements solutions.  

Passionate about helping others, Vicky helps provide multiple services that help not only senior citizens, but also disabled persons and veterans to insure a better quality of life.  Vicky feels that helping her clients stay in their own home truly does make a difference in their quality of life. Vicky feels that putting a smile on her client’s faces is the biggest reward of all.  

To Contact Vicky please email vickyeaton@comfortkeepers.com or you can call 575-624-9999.

Headshot of Recruitment Coordinator, Brenna Ranagan

Dawanna Gradishar

Recruitment Coordinator

Dawanna joined our Comfort Keepers team in March 2020.  She recruits, screens and hires qualified compassionate candidates to provide in-home care services to our clients.  

Dog

Gracie

Cheerleader & Bringer of Joy

Gracie is our office puppy, and while she's still in training, we hope that she will grow up to someday bring her joyful tail wag to our clients and friends in the community! For now, she enjoys sleeping in the office and snagging treats from her office pals. Stop by and say hi to her anytime.

Morgan Moreno

External Care Coordinator

Morgan has spent the last 8 years working in the senior care industry. Before joining Comfort Keepers she worked as a care coordinator in her home town for several years. Her background in business management, accounting and CNA have enabled her to help countless seniors stay home and enjoy the life they worked hard for. During the process of finding care for a loved one she strives to ensure each senior is properly taken care of and their voice is heard. Morgan adores working for Comfort Keepers because they go above and beyond to spread joy. Her favorite part of working for Comfort Keepers is being able to support the seniors and their families.  

Mona Ernst

Territory Manager - Toms River

Ramona is our Territory Manager in Toms River. Before moving over to Territory Manager, she was one of our Scheduling Coordinators located in Robbinsville. Before Comfort Keepers, Ramona worked in hospitality management for five years.  

Ramona attended Mercer County Community College where she graduated in 2019 with an associate’s degree in Liberal Arts. 

She plans to further her studies by completing a bachelor’s in Psychology, and eventually a master’s in Social Work.  

During her time in hospitality management, Ramona was able to adapt to a fast paced environment, while working as a team to complete daily tasks. These key elements make Ramona a great attribute to the Toms River Operations team! 

Outside of work, Ramona enjoys spending time with her family and friends, going on hikes, cooking, and simply just relaxing at home! 

Margaret Tay

Human Resources Manager

Margaret is our Human Resource Manager, she moved to Florida from Philadelphia. She graduated from Penn State University and has a background in Healthcare Administration and also working with children.  Margaret absolutely loves working with the Caregivers, clients and her coworkers.   Margaret has grown immensely from the challenging opportunities that Comfort Keepers has offered to her!  When not working, she enjoys movies, books, yoga at the YMCA and hanging with her family!

Nadra Bingham

Client Services Director

Nadra is Comfort Keepers' Client Services Director for San Joaquin County, based in our Stockton office.  Her role is to work with referral sources to bring the best home care solutions to our clients.  Nadra joined our team in 2017, after a career in pharmaceutical sales.

Denise Kenney

RN, BSN

Denise knew she wanted to become an RN from an early age! As a teenager, Denise spent many hours as a candystriper in her local hospital. She attended the University of South Florida where she received her Bachelor of Science in Nursing. During college, she worked with Hospice and continued her volunteering at the Shriners Hospital in Tampa, FL. Upon graduation, she worked at St. Joseph’s Hospital in Tampa and gained valuable experience in the medical, surgical, urology, gynecology, and psychiatric units.  She then became the charge nurse in the special procedures unit and pain management unit.

In recent years while raising 4 children, Denise has done private duty nursing and has been an active volunteer within the community. As a Florida native, she knows the importance of supporting our growing population of seniors. She currently works part-time for a company that tests certified nursing assistant students before they receive their Florida state licensure.

Therefore, Denise expects the highest quality of care from our caregivers. Upon meeting Denise, you will immediately see that her positive attitude and smile will exemplify how as a Comfort Keeper she will “elevate the human spirit.”

Jill Ercolano

Scheduling Coordinator - Robbinsville

Jill Ercolano is our Scheduling Coordinator in our Robbinsville location. Prior to working at Comfort Keepers, Jill worked in retail as a Personal Shopper, Assistant Buyer, Bookkeeper and Manager. Her ability to work in a fast paced environment makes her an excellent addition to our Toms River team. 

In Jill’s spare time she enjoys spending time with her children and dogs. She also has practiced Yoga for the last 16 years. 

Beth White

Client Care Manager

Beth White joined Comfort Keepers in August of 2016.   Beth always had a passion for helping people but realized during her undergraduate studies that she had a passion for seniors. After graduating from Western Illinois University with her degree in Psychology, she became familiar with Senior Home Care and eventually maneuvered her way to the Peoria area.

Beth started out with Comfort Keepers as a Scheduling Coordinator and is now part of our Client Care team as a Client Care Manager.  Outside of work, Beth relieves any stress with the company of her two dogs, Penelope and Lexi. It is not unusual for her to bring along her furry friends to the office to brighten our day.

Jennifer McCumber RN,BSN

RN Case Manager

Jennifer has been working for Comfort Keepers for 3 years. She spent 15 years in hospice end of life care prior to joining us. Jennifer enjoys working with clients and families to help support their needs living independently as they age or recover from illness.

Lisa Register Owner of Comfort Keepers in Valdosta

Lisa Register

Owner/Client Care - Coordinator/Community Liaison

Lisa opened the local office in April 2009 with her husband Scott. Lisa overseas the clients care along with other management duties in the office. Lisa is the face of Comfort Keepers in our local community working with local doctors, skilled in-home, hospitals and hospices. Lisa also, works with organizations in our area to educate them on how seniors can stay safely in their homes. Lisa is married to Scott and has one son, Ethan and three daughters Morgan, Mary Kate and Georgiana.

Julie Carnegie Reams

Owner

Julie is the general manager and co-owner of Comfort Keepers of Peoria, IL. In this role, Julie leads the support team by providing vision, training, developing and coordinating systems and processes.

Julie holds a bachelor’s degree in Liberal Arts from Northern Illinois University.

Julie has more than 30 years of sales and customer service experience including nearly 20 years of experience in health care and 15 years in health care management.

Julie’s passion for seniors, creating processes, her natural affinity for connecting with people and her strong problem solving skills provide the framework for Comfort Keepers of Peoria, IL. She yearns to offer every client and their families top-rated in home care that allows seniors to age safely and comfortably in their homes. 

Emily Battista

Human Resources Recruiter

Emily Battista is our Recruiter for the six offices. Before joining Comfort Keepers, Emily attended and graduated from Rider University in 2012 with a Bachelors in Psychology. In 2015, Emily joined the home care field! She started out as a Client Services Coordinator and then worked her way to becoming Client Services Manager. Up until recently, she decided to take some time off to be with her family. She joined our Comfort Keepers family in August! Emily truly understands the importance of finding the most suitable and qualified caregivers for our clients. 

In her spare time, Emily enjoys spending time with her husband and son and her nieces and nephews. 

Headshot of Register Nurse, Julie Coker

Julie Coker

Registered Nurse

Julie and David Coker were married in 2000 and have three daughters Anna, Kate and Morgan.  She graduated from the University of South Carolina in 1999.  Julie is a RN with McLeod Hospital NICU and has been very supportive of Comfort Keepers growth.  

Susan Paxton

Client Care Manager

Katie is one of our dedicated Client Care Managers. She started her career with Comfort Keepers in New Jersey in 2013 as a caregiver which inspired a passion for helping seniors. While working in the New Jersey office Katie was soon promoted to Staffing Coordinator. Katie moved to North Carolina with her husband Anthony early in 2016 and assumed the role of Staffing Coordinator in our Cary NC office. After excelling in her position she was promoted to Client Care Manager. Katie has pursued studies in Health Science and continues her education in nursing. In her free time, she enjoys hiking and traveling. She has hiked the second highest mountain on the east coast! Katie enjoys challenges and strives for success in her career and personal life.

Christy Milicevic

Senior Client Care Coordinator

Christy brings to Comfort Keepers an extensive resume of experience, including work with Jewish Family Services, United Cerebral Palsy, and scheduling work in a number of facilities. Christy is responsible for all scheduling needs, as well as client relations and on call services. 


 Christy resides in Wickliffe with her husband and pudgy daschund Molly. Christy is originally from Tennessee and is a proud supporter of the University of Tennessee football team.

Lindsey Pacheco

General Manager

Lindsey comes to Comfort Keepers with an Associate Degree in Early Education from Seminole Community College. During that time, her career began working for the Disney Corporation in Orlando, Florida.  She was involved with Customer Service and Entertainment, along with the Make-A-Wish Foundation.  After three years at Disney, she began working for Star Child Academy, receiving her National CDA Certification.  She worked for the Academy for seven years and developed best practices for teaching elementary education, after school and summer camp programs.  She also taught Preschool and Kindergarten classes.

Lindsey and her husband Josh and daughter Elyce, moved to Michigan in 2016 joining the Comfort Keepers team.  In her personal time, Lindsey loves family, photography, art and boating.

Jordan Stirling

Client Care Coordinator

Jordan has always had a passion for helping people and knew from a young age that she wanted to pursue a career where she could make a difference in the lives of others. She grew up in Ann Arbor. After high school, she went on to complete her bachelor’s degree in public health education from Central Michigan University. During her time in school, Jordan worked in multiple assisted living homes as a caregiver. She gained a lot of hands-on experience that she hopes to pass on to our caregivers going forward with Comfort Keepers. Following college, she moved to Chicago for a short time to experience life in a big city. She is now back in her home state of Michigan and is eager to use what she has learned both in the field and in school to provide loved ones and their families with the best possible Comfort Keepers experience!

Helen H

Comfort Keeper

Helen is currently the most tenured care giver with Comfort Keepers, starting work with CK in 2004. After retiring as an R.N., Helen wanted to continue her dedication to helping people in need, and decided that caregiving would be a perfect fit. She has always gone above and beyond to meet her client’s needs, which is why Helen was awarded with Caregiver of The Year in 2008. Helen maintains an active lifestyle and enjoys fishing, camping, and going to church.

Corinne Fello

Owner

Corinne Fello is the owner of the AK Valley/Northeast Comfort Keepers office located in Fox Chapel. She opened her office as a way to help others find the resources and care they need to maintain the lives they know and love. Corinne took care of her grandmother for over eight years and personally understands the challenges of having a loved one in need of more care than she could provide on her own. Corinne has an extensive background in sales and marketing in the Pittsburgh area and enjoys being able to help seniors maintain their dignity and independence.


Maryann Kastriba

Community Relations

Maryann came to Comfort Keepers from an impressive history in the community.  She has 20+ years experience in sales and marketing.  She is a pleasure to work with and has genuine care for the elderly and doing what she can to help Comfort Keepers make their lives better while living independently.

April Lopez, RN

RN Case Manager

April has been with Comfort Keepers for 2 years. She formerly worked at Saint Francis South for 10 years in NICU and OPCU. April enjoys working to make the biggest impact in someone's life in the given time that she has to spend with them.

Aspen Pease

LTCCN Program Manager

Aspen brings over 10 years of nursing experience to Comfort Keepers of Tualatin. Aspen has enjoyed caring for people for as long as she can remember.  Aspen has brought her experience of providing great customer care to our nursing team. Aspen provides support and training to all the Comfort Keepers staff and works diligently to ensure that the clients all have the best possible care provided.

When Aspen is not overseeing the care of our clients she is spending time with her two beautiful children, ages 12 and 9.  Aspen also enjoys spending time outside hiking and is very passionate about Cross Fit and traveling to unfamiliar places.

Aspen’s favorite aspect of being a Comfort Keeper is being able to help clients remain independent and in their own home. Aspen also enjoys working with the great staff.

Jeri Nussbaum

Caregiver, Comfort Keeper of the Month - April 2019

We are so proud to honor Jeri Nussbaum as our April 2019 Comfort Keeper of The Month! Jeri joined our team May of 2018. She brings years of compassion, wisdom, and willingness to provide every client she meets with the highest quality of care!

She is a blessing to the lives of her clients, their families, and our team! Thank you, Jeri!

Jay Pearce

Owner

I was a financial advisor for most of my working life and decided to go into a field that was a little more self-fulfilling to me….caring for those that need others.  When the opportunity came to purchase an existing Comfort Keepers territory in my area, my brother and I jumped in with both feet and haven’t looked back since.  I thoroughly enjoy the independency owning your own business while catering to those in need of help.  I balance my professional life by being the best father I can for my daughter Chloe (16) and son Cole (19).

Karen Kohlhaus BSN, RN

Operations

Originally from Baltimore where she owned and operated a successful barber shop for a little over 20 years, Karen moved to Eastern Shore of Maryland in 2010 to finish nursing school and help care for her mother.  She graduated from Anne Arundel Community College becoming a Licensed Practical Nurse and then went onto Chesapeake College where she achieved her Associates Degree and became a Registered Nurse. She then went right onto getting her Bachelor of Science degree from University of Maryland and is currently working toward her Master of Science degree at Stevenson University, with a concentration in Nursing Education. 

Karen has many years of experience not only in different nursing roles but also in different medical settings such as long- term care, rehabilitation, hospice, and on hospital med-surg and oncology units. Karen's previous position as Director of Nursing at an assisted living and memory care community, solidified her affinity for the geriatric population. 

Now apart of the Comfort Keepers team, she hopes to maintain their mission and vision, help to grow their team, and benefit the geriatric community we serve!

E-mail me: karenkohlhaus@comfortkeepers.com

David Puentes

Administrative Support Manager

David Puentes is a lifelong Texan with a deep rooted passion for assisting his community.  Having earned a  B.A in Human Services from the University of Phoenix, he has 20 plus years work experience in the mental health and geriatric field. His ongoing achievements are to provide ample opportunities for client and organizational related success.  He is the  father of three wonderful children and enjoys fitness, cooking, and maintaining an overall healthy physical and spiritual capacity.

Lydia White

Owner & Client Care Director

Lydia brings compassion, professionalism, and a commitment to excellence to her role as Client Care Director. She manages employee training and development, as well as serving as the primary supervisor of care services. She is often found stopping in to say hello during client visits or accompanying new caregivers on their first visits.

Lydia's credentials include prior employment in caregiving, corporate program management experience, participation in a variety of ongoing continuing education opportunities, and completion of the Alzheimer's Association's Dementia Care Certificate program.

Lisa Carson, RN, BSN

Certified Case Manager/Owner

Lisa is a Registered Nurse with a BSN from West Texas A&M University.  She has 18 years of experience in home health care, starting as a field nurse and working her way to owning a home health agency.  She also has 6 years of experience as a Certified Medical Case Manager for Workers Compensation.  

With an aging parent and after working with older folks for 16 years, Lisa saw a growing need for a non-medical agency in this area.  She and her husband, John Carson (who is an insurance agent/owner with Butler Carson Insurance), began looking for a solution for the problem.  Lisa’s Mother saw a Comfort Keepers ad in the Dallas Morning News and called Lisa immediately.   

In 2002, Lisa and John bought the franchise in Lubbock and opened the doors of Comfort Keepers #411 (the 1st non-medical agency in the area). For several years after opening in Lubbock, Lisa and John's best friends encouraged them to open a Comfort Keepers in San Angelo because her mom's health was declining.  So in 2008, Lisa and John opened the doors to their 2nd location in San Angelo, which is the 1st non-medical franchise agency in the area.  In the 12 years since, we have cared for and loved many of the citizens of Lubbock and San Angelo and the surrounding communities.

Tammy Baker

Caregiver

Tammy Baker - Caregiver of the Quarter-Tammy has been a Comfort Keeper since July of 2015! We love her for her positive attitude, happy smile, reliability, and her fantastic work ethic! Tammy always creates such a good bond with her clients which is key in this profession. We appreciate everything she does for us, she is an amazing asset to our team!

Bonnie L. Warren

Owner

A native of Lake County, Bonnie is a graduate of the Andrews School in Willoughby. She attended Kent State University and is a retired banker, having served in that capacity for more than 30 years. She has lived in Ashtabula County for 50 years where she and her late husband raised their three children. While she retired from day-to-day operations in 2017, she remains the principal owner and is proud to be the founder of Warren Family Enterprises, dba Comfort Keepers.  She and her new husband, Eugene Brockett live quietly on a farm in Pierpont, Ohio.

Joey Golden

General Manager

Joey has been with Comfort Keepers for over 2 years. He graduated from Virginia Tech in 2018 with a degree in Marketing and Communication Studies. As General Manager, he heads HR and ensures that office operations run smoothly. Joey is happy to answer any questions you may have about Comfort Keepers!

Betsy Reilley

Betsy Reilley

Recruiter

Betsy joined us as a caregiver four years ago. Now she spends her days educating applicants about the many reasons to become a Comfort Keeper, including competitive pay and exceptional benefits.

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Kelly Murdock

Internal Care Coordinator

Kelly Murdock is our Internal Care Coordinator for the Clermont, FL Comfort Keepers office. She brings years of experience in skilled nursing and rehabilitation facilities to the Comfort Keepers team.

Kelly is originally from Upstate New York, and she attended the University of Pittsburgh and the State University of New York at Fredonia, earning a bachelor’s degree in sociology. She has worked in the healthcare field for nearly 20 years, many of them as a social worker, and she was a director of social work for over seven years. She brings that passion for healthcare and the focus to help lead our team here at Comfort Keepers.

She came to Florida in 2002 to be closer to family, and she’s rolled up her sleeves as the Internal Care Coordinator to help those who need home health services in Pasco County. When she’s not spending time with her kids and family, Kelly works with clients to build healthy relationships and ensure clients are satisfied they are receiving the highest quality of at home care in Hudson and surrounding area. She’s an integral part of the team that delivers the best care, from helping match caregivers to clients to addressing clients’ concerns and issues.

Kelly is well-versed in the care options offered by Comfort Keepers, from the features of our in-home care—grooming, meal prep and cooking, medication reminders, and more—to the “best practices” when it comes to Alzheimer’s and dementia care, to ensuring that our unique approach to caregiving—called Interactive Caregiving—is as beneficial to our clients as possible.  These services can be tailored to those needing elderly home care, disability home care, or even temporary personal care in Pasco County while recovering from surgery or undergoing rehabilitation treatment. Kelly’s background in healthcare, social work, and management make her a welcome addition to our Comfort Keepers’ team!

Anne O'Connell

External Care Coordinator

Anne comes to Comfort Keepers from a background in Senior Living. Anne’s role at Comfort Keepers is to coordinate services with Seniors to help them maintain a high quality of life.  She is responsible for educating the community of the services available by Comfort Keepers and developing relationships with referral sources in Assisted Living, Independent Living, Skilled Nursing, Care Managers, Geriatric Care Managers, Hospice, Medical Specialists. Anne performs complimentary, no obligation home visits for those interested in learning more about our services.

Eileen Knapp

Administrative Assistant

Eileen joined Comfort Keepers team in November 2017 in a role of Administrative Assistant.

Tiana Whitaker

Temporary Human Resources Recruiter

Tiana Whitaker is our Temporary Human Resources Recruiter. Before working at Comfort Keepers, she worked in the customer service industry.

Tiana graduated from Rutgers University- Newark where she studied Leadership and Management. She has learned from her previous professional experience that she enjoys working and interacting with people which makes her new role as a temporary Human Resources Recruiter easier and very rewarding.

Outside of Work, Tiana likes to go to nice restaurants, travel, read and make lots of memories with family and friends.


Joan Flowers

Client Care Coordinator

One of our most experienced Comfort Keepers, Joan is a second generation caregiver with vast experience in assisted living, memory care and medical office administration.

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Kim Pernerewski

Client Care Coordinator

Kim has been in the healthcare industry for the past 30 years.  She received her bachelor’s degree at the University of AZ and continued to get her MBA from Western Connecticut State University.  Kim started her career working at New Milford Hospital then transitioned to skilled nursing communities.  In the last 10 years, Kim has worked in the assisted living and home care fields and has seen the increased needs of seniors.  Kim recognizes the unique needs of seniors and caregivers including the specialized need of those living with dementia.  Kim is a Certified Dementia Practitioner and a Certified Alzheimer’s Disease and Dementia Care Trainer allowing her to understand the unique challenges faced by those living with the disease.

Ruth McNaughton

RN, BSN, MHM, CCM

Ruth McNaughton is a registered nurse licensed in both MA and RI. She has received an RN Associate's Degree and LPN certificate from Quincy College, a Bachelor of Science degree in Nursing from Curry College, a Master’s degree in Health Care Management from Cambridge College, and has been designated as a CCM and ACM-RN with the Case Management Society of America and the American Case Management Association. She is also a professional member of the Aging Life Care Association. Ruth holds the positions of President, CEO and Clinical Director. Her direct responsibilities include caregiver oversight, client services, assessments and quality assurance. Ruth comes with a long history in the healthcare industry, with over 25 years in the local Plymouth healthcare market and served as Senior Director of Care Coordination at Beth Israel Deaconess Plymouth. Ruth has consulted in RI for hospital case management administration and ACO development. She has also established a Geriatric Care Management practice in the Plymouth area. Her experience and knowledge of the community and its key providers are invaluable in the development of the exceptional quality of care at Comfort Keepers of the South Shore and Cape Cod.


Email me: ruthmcnaughton@comfortkeepers.com

Fallon Hogan

Community Liaison

FallonH@ckupstate.com

Joanna Frady

Staffing Coordinator

Joanna has been Comfort Keepers' Staffing Coordinator for over 4 years, but her experience with caring for seniors goes back much further. While caring for her aging grandparents, Joanna developed a deep understanding of what it really means to provide care for an elderly loved one. It is this compassion and her deep sense of commitment to helping seniors that makes her so good at her job. With warmth and professionalism, Joanna is the expert at matching just the right caregiver with a client in order to create a seamless transition. 

"When I am matching my caregivers with clients, I consider not only skill sets, but also personalities and personal interests so that the client and the caregiver feel like they belong together. You can't just put any caregiver with a client. You have to make a match."

Caren Terry

Director of Client Services

Caren was Comfort Keepers’ first employee in El Dorado County, joining the company at its inception in 2002. She has been instrumental in growing and expanding the business into Placer and Sacramento Counties. Over the last eight years, Caren has helped hundreds of seniors age in place at home in a healthy, hundreds of seniors age in place at home in a healthy, safe environment. A seasoned professional who exhibits empathy and understanding for her clients, Caren maintains quality relationships  with dozens of case managers, discharge planners and hospice organizations throughout Sacramento, Placer, and El Dorado Counties.

Melisa Glenn

Owner

Owner

Krystal Finkbeiner

Client Relations Manager

Before her promotion to Client Relations Manager, Krystal worked as a Comfort Keepers Community Liaison in the Bridgeville territory.  With a history in Personal Care Home Administration and a commitment to community service, she brings a wealth of experience to her oversight of all aspects of Client services and communication.

Lanette Givins

Internal Care Coordinator

Lanette was a caregiver before she started working in the office. Helping care for seniors is her passion. 

Lanette believes being there to assist, encourage, and motivate seniors to retain their independence is what Comfort Keepers is all about.  Being there and making a different in their lives seeing the joy and the happiness in their face is what Elevating the Human Spirit means to her.

Helen Ferreri, RN

Staff Nurse

Helen was born and raised in Jersey City, NJ. She became a nurse because she has always had an affinity for working with the senior population. She moved to the Ft. Lauderdale area in 1987 to escape the cold weather of NJ! She has 3 grown children and 2 precious grandchildren!

Helen is Registered Nurse who has worked with the geriatric population for 20 years. She has assisted as an RN on Medivan, which assessed and treated seniors in indigent areas. She has over 5 years of experience working as a Case Manager for various entities.

She played an instrumental role in a 2 year clinical trial with Novartis Pharmaceuticals assessing Alzheimer's patients taking Exelon, a recently introduced drug to treat Alzheimer's disease.

She developed and served as Director of an Adult Day Care Center for frail seniors for 7 years.

Claire R. Janczunski

External Care Coordinator

Claire believes that the seniors we serve are receptive in our care. She enjoys helping our veteran clients as a way to give back for all they have done to serve our country to keep us safe. She also loves working with her team members.

She is an RN and has worked in the Home Health setting for almost 30 years.

Rob G.

Comfort Keeper

Starting as a care giver for Comfort Keepers in the past year, Rob relished the opportunity to help and enrich the life of his clients. Rob is extremely dependable and always treats his clients with dignity. He gets immense personal satisfaction in what comes from being able to help others. Rob loves to get outdoors by jogging and hiking around Flagstaff. Recently he has been completing the final tasks of building his new home! Rob would like his future clients to know that he is conscientious and always tries to do the best he can.

Danielle Peters

Client Care Coordinator

Danielle joined the Comfort Keepers team in March 2020. Danielle comes to us after working as the Activity and Volunteer Coordinator at an assisted living community.

Danielle works as a Client Care Coordinator.  She manages her case load of clients and caregivers as well as assists with scheduling her clients day to day.  Danielle prides herself on being caring, reliable, hardworking, and organized. She values communication as she knows it is key to ensuring each client receives the best quality of care that is designed to meet his or her individual needs!

Certified Dementia Practitioner

Dawn Davis

Director of Marketing & Sales / Certified Dementia Practitioner

Dawn has over 20 years experience helping Seniors stay in their homes. She has been with Comfort Keepers for over 10 years. She enjoys working with the Senior Community.

Jeff Baumgardner, Owner/Marketing and Sales Director

Jeff Baumgardner

Owner / Marketing and Sales Director

Jeff and Janet have owned Comfort Keepers 429 franchise since 2002. However, until more recently, Jeff remained in the background. After a tragic accident left his son paralyzed, Jeff found an interest in the durable medical equipment industry. He became an Assistive Technology Professional (ATP) and Certified Rehabilitation Technology Supplier (CRTS) and has served in that industry since 2001. As an ATP/CRTS, he provided custom power rehab wheelchairs to brain and spinal cord injury clients with the goal of allowing them to remain safe and independent in their homes.

In addition to the viewpoint his son’s challenges give Jeff, he has a brother with Down Syndrome. Throughout his life, this has given him a unique and compassionate perspective for those perceived as disadvantaged. Jeff finally joined Janet and her team in April of 2013. He serves as the Marketing & Sales Director which gives him the opportunity to meet with individual families. The move to Comfort Keepers was a natural one for Jeff. He says,” it’s a good fit for me. I enjoy serving the senior population and educating them on options for care. Our individualized care plan philosophy makes a huge difference in the lives of those wanting to remain independent, staying in their own home and community. Many families find that what we offer in interactive caregiving is truly a comfort and brings peace of mind to all involved.”

 Jeff grew up in Ohio and is a graduate of Michigan Technological University with a Bachelor of Science degree in Forestry. He served in the US Army in the Military Police Corps, 82nd Airborne division at Fort Bragg, NC. The family moved to North Augusta, SC when he accepted a position at the Savannah River Site as a Special State Constable for the State of South Carolina. Many chapters later, he joined Janet at Comfort Keepers 429 where he is also a Certified Senior Advisor (CSA).

Jeff serves as a North Augusta Chamber of Commerce Ambassador; North Augusta American Legion Post 71 – Committee Chair on Americanism & Youth; is an active member of the Rotary Club of North Augusta; American Legion Riders of South Carolina; Aiken Community Service Network; Aiken HealthCare Alliance; Aiken Chamber of Commerce; Christian Businessmen Connection; Aiken Networks Chapter of Business Network International (BNI); he serves at the Vineyard Church of Augusta and is a US Army Veteran.

Jeff enjoys time with his wife, family & friends, relaxing in their swimming pool and long rides on his motorcycle.

Holley Kent

General Manager/ RN

Holley Kent joined Comfort Keeper’s in April 2018 as Director of Nursing. She graduated from Armstrong Atlantic State University with a Bachelor of Science Degree in Nursing. She is a Savannah native and has over 16 years experience in her nursing career including homecare, inpatient hospital care, nursing management, and long-term care.

Alex Metrik

Scheduling Coordinator- Robbinsville

Before joining the team, Alex managed the online department at Bird Paradise.

There she became proficient in providing customers exceptional service, both in quality of product and overall customer service experiences. Coming from a fast-paced environment, she looks forward to the accelerated work environment of scheduling, where she is sure to thrive in.

Alex resides in Palmyra with her cat Franklin. During her spare time she enjoys being with family and friends.

Jenna Queen

Director of Human Resources

Jenna is responsible for directing and overseeing all HR functions for the office.  Graduating University of Buffalo with a BS in Health and Human Services, she swiftly began her career in the field.  First starting as a Move in Coordinator and then business office manager for a senior living community, she now finds a home at Comfort Keepers!  When not in the office, Jenna enjoys spending time with her new, growing family that includes a loving husband and a delightful daughter.  She also enjoys traveling, working out, and playing sports.

Words of wisdom from Jenna:

“Do the right thing even when no one else is looking!”

Sheila Truncellito, CDP

General Manager

Sheila Truncellito is the General Manager with oversight of all services in the six territories of the franchise. She began her career with Comfort Keepers as Client Care Coordinator in 2012. She is a Certified Dementia Practitioner (CDP) endorsed by the National Council of Certified Practitioners.

Sheila hails from Indiana where she grew up in a farming family. She received a B.A. from DePauw University and went to work on the start-up staff of People Express airlines. She gained human resources experience there which she put to work in a career as a human resources manager in the insurance field.

She took a hiatus to raise her daughter and in those years also worked as a professional storyteller/singer, performing in many nursing homes, rehabilitation centers, senior centers and schools in the tri-state area. She has further served as a community mediator in her local municipal court system. She also loves singing in a cappella groups and sewing.

Sheila has been married to her wonderful husband, Gene, for nearly 40 years. They have a lovely daughter, Eva, who previously enjoyed working for Comfort Keepers.

Her daily joy is knowing when Comfort Keepers has found the perfect match between client and caregiver that lets clients and their families feel at ease and in good hands.

Tara Dudley

Scheduler

Tara Dudley is from Michigan. I have lived here for 9 years now and love the state. I was recently married to my longtime fiancé in June of this year.

My background is in hospice care for the past 15 years. I enjoying working with people and finding solutions to assist with people needs. I am very grateful to be a part of this team and look forward to working with everyone in fulling our common goal.


Alyssa Kely

Owner

Since 2007, the Kelly’s have been working in Wilmington, NC to provide the community to help seniors and other adults live independent, quality lives. Prior to Comfort Keepers, Alyssa had worked with seniors in the healthcare industry since graduating from Ithaca College in 1992. Kevin, graduate of Siena College, came from a financial background and has spent most of his early career working on Wall Street.

Alyssa and Kevin are very hands on with their business, with Alyssa involved in the day-to-day operations, while Kevin, who works at Wells Fargo in their Trading division, oversees the operational side. Along with their children, Ryan and Kaitlyn, the Kelly’s love the close knit feel of the business, and think of their over 35 employees like an extension of their family.

Comfort Keepers of Wilmington has been locally owned and operated by the Kelly's for 15 years!

Alicia Warwick

Caregiver

Alicia joined the CK "family" in 2014, after leaving the Lakes Region General Hospital Maternity Unit following 12 years of service. Alicia is a native of Salem, Massachusetts (yes, "that" Salem) who speaks fluent French and loves to attend any event concerning her four grandsons.

Tracy Kuhns

Scheduling Manager

Tracy joins our company with over 10 years of experience scheduling in the Medical field. 

Liya Robinson

Internal Client Care Coordinator

Liya Robinson (Merline Jeshuram’s Daughter) has been raised around the Home Care business for as long as she can remember. She has been mentored by her mother in the medical field from the young age of 16 years old when she would accompany her mother to work and assist in her daily routines. 

Liya has grown to find the joy in bringing laughs and love to each of the clients she would see when working alongside her mother. Liya enjoyed spending quality time listening and building a bond with people that just needed a friend.

Gloria Hart

Bookkeeping, Payroll and Accounts Receivable

Gloria has been an asset in our office for 12 years. She has done just about everything at one time or another. She, currently, works part time -usually on Monday all day and Wednesday morning. Her attention to detail makes her the perfect person to do payroll and billing. She is also on call at times and helps with the schedule oversight.

John M.

Caregiver

John served as an army medic for three years and has supported the community as a volunteer caregiver for a number of years. John has B.A. from Northwestern University in Theater. He is an excellent communicator and companion and has chosen to fill his retirement doing the work that most fulfills him.

Sharon B.

Caregiver

Sharon worked for fifteen years in an Assisted Living Retirement Community and loved helping the residents enjoy a good quality of life. Prior to that employment, her experience was working with developmentally disabled individuals of all ages.

Sharon recently relocated from the Bay Area to Shasta County to live with her brother. Presently, she tries to spend as much time as possible with her family and grandchildren in Hercules, CA. In her spare time she enjoys gardening, quilting, reading, and fun times with her dogs.

Ora Lee

Owner

Ora Lee opened the doors of Comfort Keepers to serve seniors and veterans in the Western Slope in 2004. She expanded her reach to the communities of Montrose and Delta in 2008, and in July 2013 opened their second office in Englewood, Colorado. Ora’s 16-year-old company provides in home assistance and nursing to seniors allowing them to remain in their homes living life based on their own comfort and choices.

Ora says, “The passion to help people is a part of my DNA.” She has chosen to help people throughout her entire career, first as a teacher, then as a social worker, and most recently by opening her Comfort Keepers business to help seniors stay at home. It has been the most enjoyable and rewarding work she has been able to do.

Ora’s achievements with Comfort Keepers include being named one of Colorado Biz Magazine’s Top 100 Woman-Owned Companies in Colorado, being recognized as a top 25 performers in the global Comfort Keepers system and being voted by as #1 for home care and senior services by The Best of the West.

Ora says “I know that no single approach is the right one for every family. We have chosen to serve people from all walks of life. People cannot always afford the care they need, so a big part of our mission is to help find resources to pay for home care.

“Our job is to solve problems. We solve problems each day and in most cases, the solution is so simple. We simply want to remove the obstacles that prevent anyone to choose how they want to live the remainders of their lives.” 

Lily Jones

Caregiver

Lily’s passion of caring for the elderly began when she cared for her grandmothers. One had Alzheimer’s and the other she cared for when on hospice. She also has 3 years’ work experience with the elderly and mentally ill. Lily enjoys art, cooking, traveling, and loves animals. Lily grew up in Illinois, then moved to Washington state in her later years of high school. Recently, she has moved to the North State of California and we are glad to welcome her as part of the Comfort Keepers’ team.

Adina Dexter

Caregiver Training Coordinator/Human Resources/Administration

I have been with Comfort Keepers over 11 years. As a Comfort Keeper Training specialist and educator, I provide periodic personal care and homemaking training for our caregivers. I also coordinate orientation and maintain caregiver training records and update required educational information as needed. My other responsibilities include analyzing training needs, developing curriculum, delivering courses and reporting for measurement of training needs and results. I also handle other administrative functions.

Susan Dugas

Caregiver

Susan joined Comfort Keepers in June 2014 having lots of experience with assisted living and developmentally disabled patients. She has worked with very difficult Alzheimer’s clients and earned the trust of the families and clients themselves. Susan is incredibly flexible with her schedule and a favorite of numerous CK customers. 

When Susan’s not at work she is usually with her horses or enjoying time with her husband.

We greatly value Susan’s highly tuned caregiving skills. 
She is a great asset to this time and very deserving of this award!!

Vana Bolling, RN

​Care Coordinator

VanaB@ckupstate.com

Lindsey Margulies Lean

Owner

Lindsey Lean is the owner of Comfort Keepers of Plainview, New York. She holds a BA in Psychology and a Master's Degree in Elementary Education from Hofstra University. Lindsey was a New York City Public School teacher for 10 years.  She taught fourth grade for all ten years.  Her parents Susan and Mark Margulies bought this franchise in 2008.  Lindsey always played a part in Comfort Keepers while teaching so that one day she can take over the business!  She enjoys forming personal relationships with clients and caregivers.  Lindsey does all Client Assessments at each client's home or at their current facility.  She truly enjoys hearing each client's history and wants to make sure that each client is matched with the best caregiver!

Lindsey is committed to assisting not just the elderly, but anyone needing home care services in order to continue living safely at home. Lindsey grew up observing her father care for his patients and staff as a Hospital and Nursing Home Administrator and always felt the need to one day join the Health Care Community.

Lindsey handles all billing and payroll as well as coordinating Long Term Care Insurance approvals to initiate the start of care for our clients who are able to use their insurance to get reimbursed.  


Richard Goedde

Certified Senior Advisor, President/CEO

Richard Goedde, small business owner of two Comfort Keepers franchises, was reared in a small southern Indiana town of Evansville. His bright mind coupled with his athletic abilities landed him a full scholarship at Oakland City University. After college he spent 10 years in the United States Army (1986 to 1996) serving one tour in Iraq, and two tours at Guantanamo Bay, Cuba. After spending two years working for the Department of Justice, Richard quickly realized that being an entrepreneur was where his heart was. Following his heart, in September of 1998, Richard purchased a Merry Maids cleaning franchise. Staying true to his passion, he quickly excelled, earning Rookie Franchise of the Year for Top Revenue Growth for first year. In 2002, Richard purchased his first Comfort Keepers franchise, followed by a second in 2005 (which he later sold). In 2011, he purchased yet another Comfort Keepers franchise in Huntsville, Alabama. He has served two years on the National Advisory Committee (NAC) for Comfort Keepers. He currently resides in Huntsville, Alabama and is an enthusiastic Alabama Crimson Tide Fan. ROLL TIDE!

Adam Jones

Owner and Client Care and Sales Coordination

Welcome to our Comfort Keeper family. My name is Adam Jones, I have been with the company since 2003. I am a Client Care and Sales Manager. Along with Joyce and Christine, I build relationships with businesses and community leaders in order to better serve our senior community as well as manage our business. I am always here to help. Feel free to contact me.

Morgan Gruber

Morgan Gruber

Long Term Care Specialist

For many clients, insurance filings and paperwork can be a burden. Morgan always has a bright smile and is willing to help. She specializes in getting answers to questions and solving problems with LTC insurance filings. Morgan can help turn a frustrating experience into an easy and painless process.  

David Reams

Vice President of Marketing

Being Julie’s husband wasn’t the only qualification Dave brought to the table when Comfort Keepers decided to add a full-time marketer to the staff in 2004. Dave’s warm personality and 15 years of experience in sales and customer service and have made him a welcome face throughout Central Illinois.

Melissa Dunn

Outreach Coordinator

I currently reside in Port Orchard Washington. I love being a part of such a great company, here at Comfort Keepers. Our entire team prides themselves on taking such amazing care of our clients by helping them to live a better quality of life, with our inactive caregiving approach. It is truly a blessing to be part of this team and share compassion and kindness from all who touch our clients lives.  My goal is to help families navigate the care and needs of their aging loved one, in a difficult and stressful time. 

I plan to continue to grow in this field of aging and in- home care and to always provide the highest quality of care to all the families we serve. I come from a ten plus year Social Service background. I was a Funeral Director and was a Supervisor for a Foster care agency. I am a helper by nature, and it comes naturally to help the families when faced with the challenges that come with finding quality in -home care. 

In my free time, I love spending time with my 5 children, and 7 grandchildren. I also enjoy traveling, spending time at the beach, rides on the motorcycle and quality time with family and friends. 

“Start each day with a positive thought and grateful heart”

                                       Roy T. Bennett

Cyndi Duvall

General Manager

Cyndi's experience in the healthcare field extends back over 27 years.  Beginning her work at a nursing home, where she later received her SRNA in 1996. Since then, her experiences have allowed her to be highly skilled in the home health care industry.  Ask her about anything from scheduling to hands-on training, to budgeting. When she is not working, you can find her spending time with her granddaughters and the family. While she enjoys the outdoors, she is also well aware of her addiction to candy crush.


Client Care Coordinator - Comfort Keepers

Dani Cooley

Client Care Coordinator

The youngest of 3 siblings, Dani was born and raised in Peoria. Her family largely works in healthcare, and she grew up with a love of swimming. She attended ISU and studied biology, then made a change to the OSF nursing school where she received her CNA in January of 2018. 

Dani enjoys spending her free time thrifting, enjoying coffee, and listening to music.  She loves Mexican food and cheesecake, and she just got a new kitten, and now has 2 cats.

Dani has been offering in-home care for 10 years, and we are happy she can use her experience and customer service skills here at Comfort Keepers. Her highlight is meeting and getting to know our clients and ensuring all their needs are met!

Amber Duhon

Operations Manager

Amber loves working with Comfort Keepers; it has become her passion; to keep clients in the home, happy and healthy without the feeling of placing a burden on their family.

She has 15+ years experience with Geriatrics. and has been with Comfort Keepers for 3 years. 

Katherine Hlavaty

Nurse, Compassion Administrator

 

Joan Flowers

Client Care Coordinator

One of our most experienced Comfort Keepers, Joan is a second generation caregiver with vast experience in assisted living, memory care and medical office administration.

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Beatriz Rodriguez

Administrative Assistant

Beatriz grew up in Dexter, NM, and later moved to Wisconsin, where she lived for nearly 20 years. While in Wisconsin, Beatriz actively volunteered in the Hispanic community, and also served with Habitat for Humanity.

Beatriz attended Madison College in Madison, Wisconsin to pursue a career in Human Services and Human Services in Management with an emphasis in Banking to supplement a management position in the financial field. She moved back to Roswell in September 2011 to be with family.

Beatriz continued her career in the financial field with Pioneer Bank Corporate Office. She later changed her career to Human Services with an emphasis in Health. She worked with the Chaves County La Casa Family Health Clinics as Practice Manager for their clinics in Hondo and Roswell, and ENMU-R Student Health Services. She attended ENMU-R for Medical Billing and Coding. After finishing the program, she joined Comfort Keepers, which she describes as a true blessing, as she has the opportunity to work with dedicated caregivers that care about the wellbeing of the community.

Suzan Coppola

Client Care Coordinator

Suzan moved here from New York about 4 years ago and has settled in Clarksburg with her family. We were lucky to have her join us as she has been working in senior home care for the past 8 years. Suzan utilizes this experience and love of seniors, working closely with our clients and their families to help insure we deliver the care our clients deserve.

Rosa Torres

Operations Manager

Rosa Torres has a B.S. in Health Care Administration and over ten years of health care management experience. Her experience covers Assisted/Independent facilities, and home care. These institutions have helped Rosa become a strong leader and provided her with the knowledge needed to care for the vulnerable and sick in the community.  Working for Comfort Keepers and receiving daily support from wonderful staff and clients help to foster her growth. Comfort Keepers continues to support Rosa and allows her to do what she is passionate about which is providing care to those in need, supporting their loved ones, and Elevating the Human Spirit with those around her.

Edie Novak

Director of Nursing, Head of Collaboration

 

Alex Metrik

Scheduling Coordinator- Robbinsville

Before joining the team, Alex managed the online department at Bird Paradise.

There she became proficient in providing customers exceptional service, both in quality of product and overall customer service experiences. Coming from a fast-paced environment, she looks forward to the accelerated work environment of scheduling, where she is sure to thrive in.

Alex resides in Palmyra with her cat Franklin. During her spare time she enjoys being with family and friends.

Betsy Reilley

Betsy Reilley

Scheduling Coordinator

Since joining us in 2017 as a caregiver, Betsy has been providing excellent service to our clients. In her role as scheduler, she stays busy meeting the demand for round-the-clock schedules customized for each client and caregiver.  She has a degree in early childhood education, a nurturing personality, and she loves to serve in a role where she can help others.

Blake Oakley

Owner/COO

I graduated from Franklin College with a Bachelor's degree in Business Management, Finance, and Marketing in May 2019.  Also, I have worked in the Kokomo Comfort Keepers for the last four years.  My dad and I purchased the Fort Wayne Comfort Keepers on June 24, 2019.  I am happy and proud to be working with my dad.  Also, I am very excited to be in the Fort Wayne area and to provide the best care for our clients.

scheduling staffing comfort keepers white bear lake

Christy

Senior Staffing Coordinator

Born and raised in rural Minnesota, Christy loves love spending time with her kids, family and friends.  She also enjoys meeting new people and building relationships. Christy has been with Comfort Keepers for over 5 years and brings much hands-on experience to her role as Front Desk Administrator.

Irania Calero

Regional Operations Manager

Irania loves the good and challenging parts of working for Comfort Keepers. She feels "Elevating The Human Spirit" is to bring joy to our clients lives. Providing support through thick and thin. Making them feel that they have a purpose in life. Being their family when they don't have one. Helping them reach their highest potential both physically and mentally.

Irania was a care manager for a private fiduciary for over 5 years overseeing the care of court appointed conservatorship for adults, primarily seniors.  Int that role she helped them remain in their home with assistance from caregivers. She also worked a case worker overseeing children and adolescence with disabilities throughout the East Bay community. In 2014 she came on to Comfort Keepers as a ICC and now Regional Operations Manager.

Teshema Jackson-Manning

External Client Care Coordinator

Teshema Jackson-Manning is an External Client care Coordinator for Comfort Keepers of Johns Creek HomeCare. Teshema is stellar in the areas of effective communication, including speaking, writing and active listening. She has excellent interpersonal skills to build strong relationships with colleagues. Teshema is able to give and receive feedback and constructive criticism from a variety of channels. She is also great at strategic planning and problem-solving skills.

Teshema has been active in the field of training and education development for 10 years, focusing on leadership development and business management, soft skills training and promoting volunteerism as a first responder and CPR instructor. She is currently attending Strayer University to receive her Bachelor’s degree in Business Management in Health Care. In addition, she has three years of experience as an ESL (English as a Second Language) tutor for primary and secondary school students.

Teshema has been married for 3 years and has 3 incredible children ranging from the ages of 8-21 years old. She enjoys trying different cultures of foods, music, and self-care. She loves to travel and spending quality time with her family.

Millie

Director of Cuteness

Millie was hired as our Director of Cuteness in March 2018. As the Director of Cuteness, Millie's responsibilities are very limited, yet very meaningful---- be cute. 

Despite getting caught taking occasional naps during the work day, Millie fulfills her responsibility day in and day out. 

Garrett and Maggie Sullivan

Owners

Garrett Sullivan- a lifetime resident of the Guilford, CT community—and his wife Maggie Sullivan have both been active in their community and have built relationships that show they truly care for people, impacting their lives in a significant way. Garrett has a Bachelor’s Degree in Public Relations and a minor in Psychology, and Maggie has a Bachelor’s Degree in Social Work. In addition, Maggie is involved with the local Meals on Wheels program and is a board member of the YMCA Youth Center and Chamber of Commerce. While Garrett partakes in the Chamber of Commerce and local Rotary.

Garrett and Maggie have both witnessed firsthand that aging loved ones struggle with day-to-day activities and often require in-home care services – which has inspired them to join the Comfort Keepers® family.

With strong ties to the community, Garrett and Maggie can proudly serve the seniors in need of in-home care in the Guilford, CT community

Garrett Sullivan- garrettsullivan@comfortkeepers.com

Maggie Sullivan- maggiesullivan@comfortkeepers.com

Adrianna Outlaw

Bookkeeper

Adrianna is our new Bookkeeper and is responsible to making sure clients are accurately billed.  She became interested in Comfort Keepers due to its small knit environment, and the ability to have a great work-life balance.  Before working for our agency, Adrianna gained experience helping seniors by working at an assisted living community.  When relaxing at home, she enjoys spending time with her children (she is an avid volunteer at their school), adventuring to new places, and doing fun DIY projects to her home.  Adrianna truly has a passion for helping people in any way she can.

Words of wisdom from Adrianna:

“Kindness costs nothing, but means everything.  Always use it.”

Pam W.

Comfort Keeper

Pam’s dedication as a care giver is unmatched. She truly defines Comfort Keepers mission, which is to provide our clients with the highest level of quality of life that is achievable. When deciding to join Comfort Keepers in 2009, Pam wanted to find a job where she could receive personal reward by giving the gift of care. When visiting with clients she loves to have them tell her their stories. Pam finds that using photos and inquiring questions is very encouraging and makes for a heartening experience. She believes that being a good caregiver means to extend yourself in a manner you would want for yourself and that the ultimate reward is the joy that comes from opportunity to become a part of your client’s world.

David Coker

Franchise owner since 2003 in Florence, Sumter, Columbia and Charleston

David and his wife Julie married in 2000 and have three children.  They opened their first Comfort Keepers office in Florence in 2003.  David expanded services by opening Offices in Sumter in 2008, Columbia in 2013 and Charleston in 2019.  David graduated from Clemson University with a Bachelor of Science in Biological Sciences in 1997.

Sam

Director of Administrative Services and Business Development

Sam meets regularly with clients and families when they are considering home care as an option. She is part of a team of Care Coordinators that help our customers thrive in their homes by being the hub of their care continuum. Sam came to Comfort Keepers as a caregiver in 2013 after leaving a career in banking to care for her Grandmother. She continued working part-time as a caregiver while attending school. After graduating with a degree in Health Information Technology, Sam came to work full-time with Comfort Keepers.

Mandy Hutton

Client Care Coordinator and Care Ambassador

Mandy began her career in Health Care in 2008 and in 2010 obtained an AA Degree in Science and became a Licensed Psychiatric Technician. In 2015 she joined our Comfort Keepers team and has applied her specialized training to meet the needs of those with Alzheimer’s disease and Dementia.

Mandy has a deep passion to improve the quality of life in each of our clients. She strives to ensure that our clients individual needs are met by means of person-center care and creating a supportive environment. Mandy has stated, "I love this job, the company, and the true compassion they show both their clients and caregivers. Every morning I am happy to go start work and look forward to what my day has in store for me."

Outside of work she enjoys taking traveling adventures with her husband, and spending quality time with her family and friends. 

Kayla Inemer

Scheduling Team Leader | 3 Years

“We got this!”

Starting out as a receptionist, Kayla now works with multiple departments to ensure that all clients and caregivers have been staffed daily and on a permanent basis.  Through her leadership clients can have peace of mind that they are always being provided the highest quality services, and that caregivers are getting the hours they need.  Her love of helping others is in her DNA, as her family was involved in the medical industry and long term care facilities during her upbringing.

Kayla studied Social Work and Medical Billing in college.  Her past work experience includes working in social services at a geriatric nursing facility for short or long term patients.  When she isn’t at the office, she enjoys spending time with her family.  She is especially fond of being part of her brother’s cheer squad while watching him play sports.

Kristin Hardin

Care Coordinator

KristinH@ckupstate.com

Sissy Inglesby

Sissy Inglesby

Ambassador of Joy

Sissy works to make our clients and caregivers feel recognized, appreciated and part of the Comfort Keepers family.  She worked for us many years as a caregiver and is now semi-retired. Earlier in life she ran a veterinarian office.  She loves animals and seniors—any interaction with Sissy will brighten your day!

Kim Gallagher

Accounting Manager

Kim joined Comfort Keepers as a part-time office worker and part-time caregiver in 2013, until the office work took all her time. She is responsible for all billing, accounts receivable, and payable and payroll. Kim has a bachelor’s degree in Business Administration: Management and has had previous experience as an Office Manager.

Gina Jolliff

Owner & Administrator

Gina was born and raised in St. Louis, MO and moved to Nevada in 1984 to pursue a career in the hotel industry.  After meeting Lonnie, while working in the casino where they met, her plans changed.  With a degree in business, she spent 17 years working as an executive in retail before following her heart into the senior community.  As the youngest in her family, Gina grew up in an adult world and has always had a kinship with older people.  For that reason, her transition into the senior market was seamless and she now feels as if she is where she was always supposed to be.  Her entry into the senior community only ignited her passion to become an advocate for this cohort.  Gina became a Certified Senior Advisor in 2004 and completed the Senior Leadership Institute in 2005.  She has a special passion for those families struggling with Alzheimer’s and dementia and has been a member of the Regional Leadership Council of our local Alzheimer’s Association since its’ inception in 2006.  In July of 2008 she was appointed to the Senior Citizens’ Advisory Commission for the city of Henderson.  Seeking to gain more medical knowledge Gina went back to school and in 2009 became a Certified Nursing Assistant.  Most recently, in 2010 she became certified as a Geriatric Care Manager and is now pursuing a Master’s degree in Gerontology.  It is in this role she feels she can make the most difference by advocating for the senior community.

Bill and Tina Mrukowski

Owners

After many years of working in a corporate environment, the husband and wife team of Tina and Bill Mrukowski began their search to open an ethical business that would positively impact people's lives. After considering many companies, they made the decision in 2002 to open a Comfort Keepers office in Hilliard, Ohio based on personal experiences.

As a child, Tina's family owned a handyman business. Tina's Dad would be asked by his senior clients to make a house call in the evening to "fix" something that was broken. The broken object was not the sole reason for the appointment, the time of day was no coincidence either, because they knew Tina's father would bring his family along to visit while he made the repair. The joy of having children in their home again and the companionship they received lifted their spirits until the next time something needed fixed.

Tina was not the only one affected by an elderly person in her life. Bill’s grandmother, Millie had a significant impact on his life. When Bill was young, Millie would often babysit providing many hours of laughter and cherished memories. The tables turned in 2007 when Millie required assistance after a stroke and became a client of Comfort Keepers. This was now Bill's opportunity to look out after her until her passing in 2012.

After caring for hundreds of elderly clients, a reputation for quality of care has been established by Tina and Bill. They put a personal touch on their business by knowing each of their clients and Comfort Keepers.

Laura Worton

General Manager

Laura, her husband Nate, and daughter, Laylee moved to Wilmington from Indiana in early 2013. Laura is a graduate of Indiana University with a Bachelor's degree in Business Management.  

Laura has a great amount of caregiving experience with Christole, Inc. as a caregiver, and Partners in Opportunities as a caregiver/Home Guidance Manager.  At Comfort Keepers, Laura is the General Manager of the Wilmington office, and oversees all aspects of Comfort Keepers. 

She has been a part of our CK team for almost 8 years!

Linda Sirico

Interactive Care Coordinator, Community Liaison, and Business Development Manager.

Linda joined Comfort keepers in early 2015,with a background in Marketing &Finance., Linda Co-Owed & Operated Richmond Marketing for 25+ yrs. 

Linda's mom is a retired visiting nurse and she has always been inspired by what her mom did on a day basis. Linda joined the home care arena 8yrs ago. As Director of Business Development she has great understanding of how to communicate well with doctors & social workers. Linda is accountable,personable and respected among her peers.

Charlotte Hamilton

Recruitment Manager

Charlotte joined our Comfort Keepers team in February 2019.  Charlotte supervises the Recruiting Team in all territories and is responsible for developing strategies to hire the best candidates.  She also provides a thorough Orientation and On-boarding process for all new employees and attends job fairs to promote Comfort Keepers in the community.  Charlotte is married and enjoys time with her family, friends and her son's baseball games.

Danielle Davis

Account Payable Specialist

Danielle Davis is our Account Payable Specialist. Danielle graduated from Mercer County Community College with an Associate Degree in Applied Science and became licensed as a Medical Laboratory Technologist. Before working at Comfort Keepers, Danielle worked for over 18 years in the Oncology and Hematology field as a Medical Biller and MLT.

When Danielle is not at Comfort Keepers she is helping her husband run their landscaping business. She enjoys spending time running, reading, beach trips, traveling, walking her dogs and spending time with family. Danielle and her husband reside in Hamilton Square with their two children, cat and two Labrador retrievers.

Headshot of Executive Director, Joe Giauque

Joe Giauque

Executive Director

Watch Joe's video to learn more about him!

Joe began his work in home care services with Comfort Keepers in 2004. He is passionate about finding ways to help seniors who may not otherwise have the ability to be cared for at home, find a care solution.

Outside of work, Joe enjoys playing his guitar, hiking, and spending time with his beautiful wife and 2 children. 

Gina Jolliff

Gina Jolliff

Co-Owner & Administrator

Gina was born and raised in St. Louis, MO and moved to Nevada in 1984 to pursue a career in the hotel industry.  After meeting Lonnie, while working in the casino where they met, her plans changed.  With a degree in business, she spent 17 years working as an executive in retail before following her heart into the senior community.  As the youngest in her family, Gina grew up in an adult world and has always had a kinship with older people.  For that reason, her transition into the senior market was seamless and she now feels as if she is where she was always supposed to be.  Her entry into the senior community only ignited her passion to become an advocate for this cohort.  Gina became a Certified Senior Advisor in 2004 and completed the Senior Leadership Institute in 2005.  She has a special passion for those families struggling with Alzheimer’s and dementia and has been a member of the Regional Leadership Council of our local Alzheimer’s Association since its’ inception in 2006.  In July of 2008, she was appointed to the Senior Citizens’ Advisory Commission for the city of Henderson.  Seeking to gain more medical knowledge Gina went back to school and in 2009 became a Certified Nursing Assistant.  Most recently, in 2010 she became certified as a Geriatric Care Manager and is now pursuing a Master’s degree in Gerontology.  It is in this role she feels she can make the most difference by advocating for the senior community.

Roberta Johnson

Bookkeeper | 3 Years

Roberta called Comfort Keepers home about 3 years ago and is responsible for our daily accounting needs.  When she isn’t working at Comfort Keepers she is acting as one for her father.  This gives her the unique perspective of personally knowing the ups and downs of caring for an elderly parent.  While a master of numbers, she certainly doesn’t paint by them!  In her free time she enjoys creating works of art with heart (and maybe some charcoal or acrylic paint).

Roberta graduated Peirce College with a Bachelor of Science.  Prior to working for Comfort Keepers, she acted as a Bookkeeper for the R.W. Group, and an accountant for the Energy Coordinating Agency and DMI Partners.


Jami Stillion

Assistant Director

Jami is the proud mother of two teenage daughters. Jami started her Comfort Keepers' journey in our scheduling department, and has worked very hard to become a part of our management team. 

Mona Ernst

Territory Manager - Toms River

Ramona is our Territory Manager in Toms River. Before moving over to Territory Manager, she was one of our Scheduling Coordinators located in Robbinsville. Before Comfort Keepers, Ramona worked in hospitality management for five years.  

Ramona attended Mercer County Community College where she graduated in 2019 with an associate’s degree in Liberal Arts. 

She plans to further her studies by completing a bachelor’s in Psychology, and eventually a master’s in Social Work.  

During her time in hospitality management, Ramona was able to adapt to a fast paced environment, while working as a team to complete daily tasks. These key elements make Ramona a great attribute to the Toms River Operations team! 

Outside of work, Ramona enjoys spending time with her family and friends, going on hikes, cooking, and simply just relaxing at home! 

Barb Gellar

Care Coordinator Specialist

Barb joined Comfort Keepers in 2018 as the Client Coordination Specialist, working with the caregivers and clients to ensure proper placement for the benefit of both.  Barb empathetically works with clients as she was the “out of state child” of aging parents that suffered from dementia and lost their ability to live in their own home.  Barb has a degree in Mathematics from St. Mary’s College in Notre Dame, Indiana, and enjoys following sports of all kinds as she is the daughter and granddaughter of sportswriters.  In her free time, Barb volunteers at her church and enJOYs her family, friends, and new baby granddaughter!

Tiana Whitaker

Temporary Human Resources Recruiter

Tiana Whitaker is our Temporary Human Resources Recruiter. Before working at Comfort Keepers, she worked in the customer service industry.

Tiana graduated from Rutgers University- Newark where she studied Leadership and Management. She has learned from her previous professional experience that she enjoys working and interacting with people which makes her new role as a temporary Human Resources Recruiter easier and very rewarding.

Outside of Work, Tiana likes to go to nice restaurants, travel, read and make lots of memories with family and friends.


Vanessa Padilla Hoag

Scheduler/Office Operations Support

Vanessa is our new Scheduler/Office Operations Support person. She has been in the healthcare industry for 10 plus years, with a background in both caregiving and administration. Her passion for caring for the elderly has kept her in this specific area of the healthcare field. Vanessa hopes to continue her education and is pursuing a BSN degree in Nursing with the support of Comfort Keepers. One day we hope Vanessa will provide medical services to our Nursing Clients!!

Vanessa is from the Four Corners Area and lives with her two wonderful daughters. Her favorite past times are spending time with family and finding new adventures to go on with her girls. She likes to do a lot of reading and recently started a new interest in gardening. Vanessa is excited and pleased to be joining the team at Comfort Keepers. 

Hillary Beaubien

Caregiver, Comfort Keeper of the Month - July 2018

Hillary Beaubien, who has been working for Comfort Keepers since June 2015, is our employee of the month.

Hillary is not only a busy wife and mother of 5, but she also works full time providing compassionate care for each of her clients. Hillary often picks us extra shifts, making many personal sacrifices to help the Comfort Keeper team as well as her clients. She is often requested by family members and loved ones to return. Thank you, Hillary, for your dedication and care. You are a wonderful example and we are grateful to have you on our team!

Headshot of External Care Coordinator, Christine Agoris

Christine Agoris

External Care Coordinator

Christine joined our Comfort Keepers team in March 2021.

Janet Sakolsky, RN, BSN, MSN

Director of Marketing

Janet is an experienced RN with BSN and MSN degrees. Her 30 plus year career includes bedside nursing, nurse manager, nurse practitioner, liaison nurse, professor and case manager. Most of her career has been spent in acute care hospitals. As a liaison nurse at a CT long term acute care hospital, she evaluated patients in area hospitals for admission and was the marketer in the community responsible for increasing referrals. Janet is the Director of Marketing at Comfort Keepers spending most of her time in the community with referral sources, participating in community events and networking to develop new business. Janet performs home visits with prospective clients and develops  individualized care plans that each client receives as services begin. Janet is pleased to be the RN resource to the team.

Linda Nyakundi

On-Call Scheduling Coordinator

Linda Nyakundi is an On-Call Scheduler. Before working at Comfort Keepers she spent time providing care to her grandfather and realized how enriching and essential the act of caregiving is.

Linda graduated from American University in Washington, DC where she studied political science and journalism. After college Linda’s love of public media took her to WAMU where she worked as part of the fundraising and production teams and performed various administrative tasks. For a while she was also working as a barista in the city which she thoroughly enjoyed because it allowed her to cross paths and connect with some of DC’s most interesting people. This love of connecting and hearing others’ stories has now brought her to Comfort Keepers. She appreciates the care and dedication that CK provides each of its clients and is excited to play a role in continuing that tradition.

In her free time, Linda enjoys listening to music and podcasts, doing freelance audio production projects, and reading.

Carmen Ramirez

Staffing Manager

Carmen joined our team in Buffalo Grove in the summer of 2021. 

Anna Holden

Owner

Anna Holden joined Comfort Keepers family in March of 2013 with the extensive background in understanding the customer's need and bringing solutions that add value. Prior to becoming a Comfort Keeper, Anna spent 6 years working as a Benefit Consultant at Hewitt Associates in Lincolnshire, IL and later as a Senior Sales Executive at Kaiser Permanente. In her latest role, Anna lead extended teams in 8 different markets and collaborated with hospitals and physicians to bring unique solutions to her clients as well as mentored and trained staff. Anna holds a Bachelors degrees in Science and Business Administration from Loyola University of Chicago as well as Masters in Healthcare Administration and Strategy from Kellogg School of Management.

Ashley Romo

Caregiver, Comfort Keeper of the Month - March 2018

Ashley Romo, who has been working for Comfort Keepers since August 2017, is our Employee of the month for March.

Ashley is a team player and is willing to help as much as she can. Ashley's hard work makes her an outstanding caregiver. Her clients enjoy having her as their caregiver because she shows up with a smile and is very engaging. We can't thank her enough for providing quality care.

We are so proud to have Ashley as a part of our team. Thank you for everything you do!

Jessica Sheldon

Administrative Assistant-Office Coordinator-IT and Social Media Marketing Specialist

Jessica, a native to Wisconsin, has a degree in Early Childhood and Business Management. Before relocating to Florida Jessica owned and operated a Nutrition Club. She also was a Preschool teacher for over 12 years. Jessica enjoys bringing new ideas to our business and making everyone smile! In her free time you will find her on the beach with her 3 girls and husband or at a All Star Cheer competition cheering on her daughters.

Donna Fields

Caregiver

Donna absolutely loves people, so to be able to meet new people and help them was a win win situation for her.

She loves seeing the change and appreciation that clients have after they have been in their home and helped them.  They are genuinely happier knowing they will get to stay home and be surrounded by loved ones.

Donna is a very outgoing person who loves hiking, camping, and spending time with friends and family. The best job she has ever had has been with Comfort Keepers; "it’s like family even at work!"

Tracie Perkins

Client Care Coordinator

Tracie began her healthcare career as a Skilled Nursing Staffing Coordinator in the Indianapolis area. After moving back to her hometown of Rockville, IN, Tracie completed her training to become a Comfort Keeper. She is happily going on her 4th year as Client Care Coordinator for our local office. Through continual communication, Tracie keeps the client and family members up-to-date from the initial in-home consultation through day to day follow ups. "As a supervisor I take pride in matching qualified caregivers to my clients based on the client's needs. It is truly an amazing feeling that I can help individuals stay where they are happiest the most: the comfort of their own home. I am proud to be a Comfort Keeper" ~Tracie Perkins 

Savannah on Call Staff

Savannah Dart

On Call Staff

Savanna started with Comfort Keepers in 2015 as a caregiver and transitioned to full-time On-Call Staff. She enjoys interacting with our clients and assisting in meeting their needs. Our On-Call Staff is available 24 hours a day and 7 days a week to meet the needs of Comfort Keepers clients and their families. Trust our staff to provide peace of mind to families and clients during all hours of the day.


Cathy Sutton

Caregiver

Cathy has been with Comfort Keepers since 2012. Cathy was taking care of family and neighbors who needed help and was being told how good she was at it. Luckily we found her at Comfort Keepers. Cathy enjoys time with her family, time with her cat, gardening and bike riding when she is not working.

Genesis Porquin

External Client Care Coordinator

Genesis was raised right here in Montgomery County!

Graduating from Richard Montgomery High School in 2012. Genesis continued her education at Salisbury University where she received her Bachelors of Fine Arts in December 2016.

Comfort Keepers was lucky to hire Genesis soon after she graduated. She now spends her days (and nights) working hard at making sure her clients are happy and getting the help they need to remain independent and healthy.


Cindi

Principle Alzheimer's Trainer

 

Janice Vipond

Director of Client Services

janicevipond@comfortkeepers.com

“I can go home every night and say that I changed the world; one senior and one family at a time.”

Janice has been with Comfort Keepers since 2005. She conducts the initial in-home assessments to assist our clients and families develop an ongoing plan to increase quality of life and independence.  She also works with other agencies and medical providers to provide ongoing client, family, and caregiver support, as care evolves.   Janice has twenty years of experience serving seniors, specializing in memory care, end-of-life care and coordination of care. Originally Janice took the job with Comfort Keepers because when she met Leslie she could feel the passion she had for serving seniors. Being a mom to her daughter is her greatest joy. She also likes playing chess and poker, but loves being on or in the water, four-wheeling, camping and nature walks.

Samantha Richard

Assistant to the General Manager

Samantha comes to us all the way from Ontario Canada where she worked in Market Research for 8 years.  At Comfort Keepers, Samantha started in scheduling and was quickly promoted to our accounting department where she has worked for the past year and a half. She has now been promoted to the assistant to our General Manager. In this position she will support the Care teams, assuring a great customer service experience amongst many other responsibilities.  Samantha states that she discovered her love of Seniors when she moved to SW Florida.

Angela Scott

Office Receptionist

Angela has been working with Comfort Keepers since December of 2017. Prior to working with Comfort Keepers she worked for a Dental Office as an Office Receptionist and Scheduler. She finds deep satisfaction in bringing a smile to our caregivers and clients faces. 

Outside of work she enjoys spending time with her family, traveling internationally, and engaging in volunteer work with her congregation. 

Samantha Ambrose

Human Resource Assistant

Sam has been an LNA for 5 years. She has experience working in a nursing home and home health and hospice care settings. In her spare time, Sam enjoys spending time with her husband and dog and being outdoors.

Jocelyn Sloan

Human Resources Coordinator

Jocelyn comes to Comfort Keepers after her recent graduation from Purdue University with a Bachelors degree in Human Resources. She has been interested in the health care field since high school where she received her CNA certification.  Jocelyn oversees the hiring and training for our caregivers to bring the highest quality of service to the clients and staff. She also serves as a Community Liaison for Comfort Keepers.

Cynthia Festo

Live-In Client Scheduler

Cynthia Festo joined the Comfort Keepers team in 2017 and has since become our Live-In Client Scheduler. With previous hands-on experience at a nursing home, she brings great knowledge to our team and takes great pride in matching live-in caregivers with compatabile live-in clients.  

Jennifer Jack-Wunder, LPN

Jennifer Jack-Wunder, LPN

Owner, Director of Operations

Jennifer Jack-Wunder began working in health care while still a teenager. After a varied career in hospitality management she decided to follow her heart and returned to school for her nursing degree.  She has worked in hospice and home health care, as well as hospital and skilled nursing facility roles. Today she continues to live her passion for lifelong learning and serving others.  She is a tireless advocate for seniors as well as a coach, mentor and cheerleader for our staff.  

Niki Irwin

General Manager

Niki found her passion for helping others through the gratifying experience of helping a quadriplegic business owner with his daily ADL’s/IADL’s. "I cannot begin to describe the comfort I found in assisting him live a productive and prosperous private and business life. I not only assisted him with his personal needs but also managed his books, invoicing, and payroll. When offered an opportunity to become involved in a family business of Non-Medical care, I knew it was my calling!"

Kim Brooks-Miller

HR Recruiting Specialist

Kim Brooks-Miller is a native of Peoria, IL, and attended Bradley University, where she graduated Summa Cum Laude with a bachelor’s degree in Education. Her recruiting experience includes: Corporate Recruiting Manager for Vermeer Corporation, Pella Windows and Doors Corporate Offices (both in Pella, IA), Affina (now HGS), and the Director of Recruiting for AIS, based in Peoria, IL. Kim also owned Healthy Cells magazine and hosted the weekly radio show, “Healthy You.”

Community involvement and volunteering is important to her. She has devoted her time and talent as an officer to following organizations including the Junior League of Peoria, Peoria Art Guild, OSF Women’s Advisory Board, and the Crittenton Centers Board of Directors. 

Kim currently serves on the board of the Peoria Symphony Orchestra. She has been a recipient of the following awards: “40 Under 40” young leaders, the “25 Women of Leadership,” and the 2014 SCN Volunteer of the Year. Kim has been married to Steve Sink for over 20 years and they reside in Peoria. She enjoys her pets and her active faith walk. Kim is looking forward to engaging with our community of Comfort Keepers who care for our local Seniors.

Theresa Sullivan

Theresa Sullivan

Billing & Payroll Specialist

Theresa’s experience in Finance/Administration and Management spans decades. After working for several large employers, she is excited to work for a company that serves seniors.   In her spare time Theresa enjoys cooking and spending time with family and grandchildren.  

Shauna Barstow

Administrator

Shauna brings more than 15 years of diversified leadership experience spanning from healthcare to financial institutions. She takes pride in building strong, collaborative teams. She combines motivational leadership with process streamlining and technology to ensure the first contact clients have with us is professional, warm, comforting, and most importantly helpful. Shauna’s ultimate goal is to assist others in reaching their full potential. 

Tina Carbone

Client Care Coordinator

Born in Burlington, NC;  Attended NC State University and graduated with a degree Finance from UNC-Greensboro;  Married with three children; 

Hobbies;   reading; traveling, community volunteering and spending time with family and her dog, Toby;   Favorite vacation spot is Greece.   Employed with Comfort Keepers since 2012; 

“I consider it a blessing to work with our wonderful staff and amazing Comfort Keepers.  

Latreece Dobbs

Scheduler

I work in partnership with the Client Care Coordinators and our Operations team to staff our clients with the right caregiver, ensure safety in the home, support daily communications with staff and clients in order to provide the best quality of care for every client. I also have experience in maintaining files, payroll, recruiting, staff development and customer service. My goal is to educate our community with information about our services and provide other resources that are available.

Working in healthcare for over 15 years has motivated me to be the best person I can be for myself, my family and my community. I am moved and humbled by how the people in my life have cared, loved, helped, advised, laughed, and cried with me. I take everything I do as great motivation to just be better day after day.

Max Snitkovsky

Owner

Max joined Comfort Keepers in 2018, after experiences in various industries from aerospace to technology, and ranging from start up to Fortune 500. Having the experience across some of the world’s most successful companies, Max was able to tweak his approach for Comfort Keepers and find the perfect blend to meet the needs of the senior community. After seeing how much happiness in-home care brought to his own family, Max sought out a unique platform to bring that joy and love to others. His goal and commitment has always been to bringing joy and happiness to those around him, and can be reached at MaxSnitkovsky@ComfortKeepers.com .

Debbe J.

Office Manager/HR

Deborah's love for caregiving began when she took care of a member of her church for two years, until the woman was committed to a 24 hour facility. After that, she began searching for a clerical position where most of her employment skills had been obtained. As providence had it, she ended up here at Comfort Keeper's where she enjoys the fulfillment of caring for the elderly in both worlds. 

Deborah, nicknamed Debbe at birth in San Francisco, California, currently lives in Shasta County where she enjoys much of the recreational activities offered in this area, such as hiking and kayaking to name two. She is a mother of three children as well as a grandmother of three. Debbe takes every opportunity to be with her family, whether it is chatting with them long distance on the phone, emailing back and forth, or looking at recent photos of them on Facebook. When at home, working in her garden is her passion as she is a vegetarian and loves to watch them grow.

Sheila Truncellito, CDP

General Manager

Sheila Truncellito is the General Manager with oversight of all services in the six territories of the franchise. She began her career with Comfort Keepers as Client Care Coordinator in 2012. She is a Certified Dementia Practitioner (CDP) endorsed by the National Council of Certified Practitioners.

Sheila hails from Indiana where she grew up in a farming family. She received a B.A. from DePauw University and went to work on the start-up staff of People Express airlines. She gained human resources experience there which she put to work in a career as a human resources manager in the insurance field.

She took a hiatus to raise her daughter and in those years also worked as a professional storyteller/singer, performing in many nursing homes, rehabilitation centers, senior centers and schools in the tri-state area. She has further served as a community mediator in her local municipal court system. She also loves singing in a cappella groups and sewing.

Sheila has been married to her wonderful husband, Gene, for nearly 40 years. They have a lovely daughter, Eva, who previously enjoyed working for Comfort Keepers.

Her daily joy is knowing when Comfort Keepers has found the perfect match between client and caregiver that lets clients and their families feel at ease and in good hands.

Nancy

Team Member

Why do you enjoy working with seniors?

"I find my job very rewarding always. The families and people I care for are so very thankful and welcome me into their lives. The stories of their youth, or their biggest events, love challenges traveling different countries and everything in between brings you to understand where they come from. So very heartwarming!!"

Why do you like working with Comfort Keepers?

"Working for Comfort Keepers allows one to have excellent Career stability, great working conditions, employee benefits and to help people in our community which is very rewarding to me."

What’s your favorite part of being a Comfort Keeper?

"I enjoy the family felt bond, and the exuberant attitude that comes across from our professional team. We all work together to keep the morale up Very important in any office Comfort Keepers does an excellent job there."

What advice would you give someone looking to become a Caregiver with Comfort Keepers?

"Know that your job is always in demand for now and the future. Our career is so very rewarding...You learn to become a good listener, develop new skills, improve self confidence, give families a break so they stay healthy as well, at the end of the day I ALWAYS know I have made a difference in someone’s life. To me there are no more words needed God Bless."

Lauren Wilhide

Human Resources Generalist

Lauren Wilhide is our Human Resources Generalist that is responsible for compliance in our employee files among other duties. Lauren graduated from Mercer County Community College where she studied Radiography. 

Prior to working for Comfort Keepers Lauren had extensive experience in the retail and customer service industry and she finds that these talents have been very helpful to her developing her career. Her communication, organization, and people skills are a great asset to our Human Resources Department at Comfort Keepers.

Lauren leads a very active lifestyle and exemplifies this in her work to make sure that our caregivers are physically fit for the job. She is also obsessed with dogs and puppies of all types!


Ellen O'Reilly

Operations Manager

 

Brian Bradley

General Manager

Brian joined the Comfort Keepers team in 2009 and steadily progressed from Account Executive to Sales Manager to General Manager. He spent 20 years in the National Guard and has extensive experience in home health across multiple platforms. Brian is committed to excellent customer service, and ensuring each of our clients’ unique needs are being met at all times. Brian expresses a true passion for serving seniors each day through his role at Comfort Keepers. Brian can be reached by email at brianbradley@comfort-keepers.com.

Neil Goforth

Owner, General Manager

Neil and his wife, Jennifer, opened Comfort Keepers of Yuba, Sutter, and Nevada Counties in 2002. Neil thought the idea of being able to help seniors remain in their own homes by improving their lives and owning a business that could be involved in the community sounded like a very rewarding opportunity. Neil is a Yuba County native, and has worked in a variety of positions from sales and delivery to upper management. Community involvement includes the Chamber of Commerce Board of Directors, National Federation of Independent Businesses, Comfort Keepers National Advisory Council, Yuba Sutter Healthcare Council, Elder Care Provider Coalition of Nevada County, member California Healthcare Consortium, and FREED Board of Directors. Awards include Comfort Keepers Sales Awards (3 times), Home Care Pulse Employer of Choice and Best of Home Care awards.

Headshot of External Care Coordinator, Jamie Wright

Jamie Wright

External Care Coordinator

Jamie joined our Comfort Keepers in May 2020.  She works closely with our clients and caregivers to ensure their weekly schedules are accommodated and provides excellent customer service.  She also supervises and trains caregivers in the field.  In addition, Jamie meets with each new client to assist with on-boarding process.  

Angela Roman

Recruiting and HR Assistant

Angela Roman started with Comfort Keepers in February 2017 as Certified Nursing Assistant. She consistently provided excellent care to clients with a variety of needs. Angela's caregiving experience and industry knowledge is now well utilized in her role as a Recruiting and HR Assistant.

Linda Nyakundi

On-Call Scheduling Coordinator

Linda Nyakundi is an On-Call Scheduling Coordinator. Before working at Comfort Keepers she spent time providing care to her grandfather and realized how enriching and essential the act of caregiving is.

Linda graduated from American University in Washington, DC where she studied political science and journalism. After college Linda’s love of public media took her to WAMU where she worked as part of the fundraising and production teams and performed various administrative tasks. For a while she was also working as a barista in the city which she thoroughly enjoyed because it allowed her to cross paths and connect with some of DC’s most interesting people. This love of connecting and hearing others’ stories has now brought her to Comfort Keepers. She appreciates the care and dedication that CK provides each of its clients and is excited to play a role in continuing that tradition.

In her free time, Linda enjoys listening to music and podcasts, doing freelance audio production projects, and reading.

Ruth Vallejo Hayes

Internal Care Coordinator

Ruth loves the family atmosphere and the support always received from management when she was a caregiver and now that she's moved into an administrative position that same team work and togetherness continues.

To Ruth, "Elevating the Human Spirit" means caring for our clients as if it was a loved one. Empathy, compassion, and dignity go a long way. Making sure that not only are their everyday life needs are met but ensuring their emotional state of mind is in the right place. At the end of the day, you have to love what you do in order to provide the highest level of care.

After working as a Juvenile Probation Counselor, Ruth quickly realized that criminal justice was not her field of preference, She turned to care giving after caring for family. She was a caregiver for several years with another agency and loved every aspect of caring for our elderly. Dementia and Hospice was and still is her preferred areas in the geriatric field. She is fully skilled and doesn't hesitate to go on the field when asked. 

Betsy Stroup

Nurse Manager

Betsy Stroup handles all of our client issues, quality assurance, and client intake.

She joined Comfort Keepers® in 2011. She graduated from Carson-Newman University in 1993 with a Bachelor of Science degree in nursing.

She is a Registered Nurse and has worked as a RN at Park West Medical Center for 15 years. She is a member of Sigma Theta Tau International Honor Society of Nursing.

Betsy and her husband Victor have been married for 25 years.

Mary Perkins

Co-owner

Mary, a graduate of Mary Manse College, received her B.A. in Mathematics and continued to receive her elementary education teaching certificate. She taught fourth grade for four years before moving on to hospital admissions and medical billing. Mary then "retired" and decided to volunteer with seniors, her true passion. She worked for Comfort Keepers as a caregiver and Hospice as a volunteer before joining her daughter in ownership of the office in Somerset.

Megan James

Outreach Ambassador - Bridgewater, Morristown and Warren

Megan James is Outreach Ambassador for the Bridgewater, Morristown and Warren territories.  She believes home healthcare services are priceless, as in-home services allowed her grandmother who suffered from Alzheimer’s disease to thrive and live with dignity until her passing.  The memories of her grandmother’s home healthcare aide made an indelible impression on her and solidified her strong opinion that home healthcare can be a necessary component at various stages of life. 

A native Oregonian, Megan moved to Washington, D.C. in 1994 to work for the late U.S. Senator, Mark O. Hatfield. There, she immediately developed the skill of working on behalf of constituents while advancing policies. After the senator retired, Megan served as lobbyist for an agency that represented non-profits.  She leveraged her experiences in the public-affairs and -relations industries for the next several years, and was most recently Director of Social Responsibility where she identified community need and developed programs to address these issues head on.

When Megan isn’t busy supporting her family and spending time with friends, you can find her outdoors running/walking, hiking, biking and/or gardening.

Doreen Thompson

Human Resource Manager

Raised in Stamford CT;  Married with two children;  Received Degrees in  Fashion Merchandising  and  Theatre  from Mt. Ida Junior College;  

Enjoys competitive Ballroom dancing, reading, zumba dancing, church activities and Italian cooking. Employed with Comfort Keepers since  2007. 

“As a Certified Nursing Assistant/Caregiver,  I know the importance of hiring and securing the right type of caregiver for each client.   The relationship with our loved ones is of high importance.”  

Millie

Director of Cuteness

Millie was hired as our Director of Cuteness in March 2018. As the Director of Cuteness, Millie's responsibilities are very limited, yet very meaningful---- be cute. 

Despite getting caught taking occasional naps during the work day, Millie fulfills her responsibility day in and day out. 

Kim Harrington

Billing & Payroll

Our clients know they don’t have to stress with a caregiver by their side, but they can have peace of mind knowing Kim will also be there to properly and accurately bill their services.  Our caregivers know that they will be fairly compensated for all the work they do as well.  No stranger to helping seniors, Kim previously worked as an Activity Director at an Assisted Living Community, as well as a Care Manager for those with developmental disabilities.  Now she happily joins her twin sister to be part of our team of home care heroes!

Words of wisdom from Kim:

“Always do what’s right, even when no one is looking.”

Leslie Clark

Community Liaison

Leslie has a broad business background in health care, marketing and event production. Her experience with her own families’ similar situations and her friendly demeanor enables families to have an open dialogue in discussing their particular situation.

Amey Reid

Scheduling Coordinator | 3 ½ years

Amey is a master of the calendar, with her main role consisting of managing the schedules of our clients and caregivers.  In the event emergency services are needed, or a caregiver cannot make a visit, she is right on top of things so no one is without help.  All the while bringing joy and peace to others.

No stranger to caregiving, she acted as one for her grandparents at age 15 then continued with family, friends and neighbors as time progressed.  When she isn’t at Comfort Keepers, she’s managing the responsibilities required in maintaining the property of New Life United Methodist Church as the Trustee Chairperson.  She is also the Co-chairperson of the Usher Board, providing cosmetology services.

Amey graduated with a B.A. in Science of Information Technology and is also a licensed Cosmetology Editor.  Her past work experience outside of Comfort Keepers includes working as a Paraprofessional, Teaching Assistant, Special Education Teacher, Case Manager, Administrative Assistant, TSS worker, and Cosmetology Educator.

Jenna Queen

Director of Human Resources

Jenna is responsible for directing and overseeing all HR functions for the office.  Graduating University of Buffalo with a BS in Health and Human Services, she swiftly began her career in the field.  First starting as a Move in Coordinator and then business office manager for a senior living community, she now finds a home at Comfort Keepers!  When not in the office, Jenna enjoys spending time with her new, growing family that includes a loving husband and a delightful daughter.  She also enjoys traveling, working out, and playing sports.

Words of wisdom from Jenna:

“Do the right thing even when no one else is looking!”

Natalie Wilson

RN

Our on staff registered nurse conducts client assessments, caregiver training, competency assessments and quarterly client follow-up visits to maintain care plans and overall client satisfaction.

Yong Joslin

Office Manager

Office Manager

Keltsey Lee

Internal Care Coordinator and Marketing Representative

Keltsey joined the Comfort Keepers team as a caregiver in 2014. In 2015 she assumed a full-time roll in the office as an Internal Care Coordinator, in 2019 she moved forward as our lead ICC. Keltsey also handles marketing and client outreach for the Blairsville, Ga and Franklin North Carolina offices.  With the role of the ICC Keltsey can be in direct contact with clients, employees, marketing and an important part of our recruitment team. She acts as a liaison between our clients and staff. 

Keltsey loves working for Comfort Keepers because of the satisfaction of helping and caring for others.  Her job brings her joy just knowing the clients are living more enriched and happy lives because of the care and dedication of Comfort Keepers.

Sonjia Yates

Owner

My name is Sonjia Yates and I am the Owner of Boise Home Care Inc. I have been in Long Term Care for over 25 years in the Treasure Valley. I have owned Comfort Keepers for almost 14 years. My business is my passion and ministry and I love being a servant to our Clients, Families and Employees.

I am involved in Daughters of the Nile which is an amazing Non-profit organization that helps Children at the Shriner’s Hospitals. I am married to my husband Dave for over 24 years and we have 3 Children – Brenda, Bridgette and Jack and 6 amazing Grandchildren – Caitlyn, Cooper, Clara, Porter, Aubrey and Gray. We are so very blessed.

Raymond - Physical Therapy Technician

Comfort Keeper

Coming Soon!

Carla Brown, BS / MBA / CNA

Owner/Administrator

Carla Brown is owner and administrator of Comfort Keepers Lithonia. She saw that there was a need for senior health services in her community, so she opened Comfort Keepers and has been in business since 2006. Carla is not only the owner, but also holds degrees in business management as well as certificates in Nursing Assistance and Medical Transcription. She prides herself on her volunteering services for local health fairs and feed the hungry programs.

Mollie Simmons

Digital Marketing Coordinator

MollieS@ckupstate.com

Teresea Flynn

Recruiter, Mommy, Employee Wrangler and Caregiver Satisfaction

I was born and raised on Staten Island.  As a single parent, I moved with my 5 children (4 boys 1 girl) to Old Bridge, NJ 3 years ago. It was a big move for us but one I am glad we made.

With a son on the autism spectrum, I have always been very involved in the autism community.  Giving back and planning events so that these children can have the same opportunities that typical children do is something that brings me great joy.

I have served as chairperson for Autism Speaks of Staten Island for many years, I was recognized as honoree by The Grace Foundation for my involvement and dedication to the community and President and founder of Staten Island Autism Warriors.

I feel these experiences have helped me with my role as a recruiter for Comfort Keepers.  Being able to work with people and help others is something that is very important to me.

Lorraine Monroe

Client Care Coordinator

I joined Comfort Keepers in 2008 as a caregiver and recently joined the office staff here in the Burton office. My current job is to visit clients monthly, checking their vitals, updating their plan of care, keeping track of  doctor’s  visits, health issues etc. I update family members of any concerns or changes I may notice in our clients, run our hands on skills lab, and evaluate new and potential caregivers to ensure we hire the best people to send to your home. I administer random drug tests upon hire and throughout their employment with us.  I assist with office duties such as intakes, scheduling assessments, filing, answering phones etc. I am delighted to assist you with your life choices concerning yourself or your loved one. Please feel free to call as I always look forward to meeting a new friend.

Renita Sims, RN

Staff Nurse

Renita Sims is an Atlanta native. She has over 30 years of experience in the nursing field. She loves people and made up her mind at a very young age that she would become a Registered Nurse. Renita worked as a CNA while attending nursing school. Her first job as a CNA was at a nursing home. This was a very rewarding experience for her and she knew then that she was headed down the right path.

Her clinical background includes Diabetes Health Educator, Med/Surg., Stepdown Unit, Neuro Surgery, GYN, Rehabilitation, Home Health, Home Care, and Level of Care Nurse Developmental Disabilities. In her spare time, she enjoys serving in ministry, writing children’s books, hiking, decorating, and arts and crafts. 

Dana Durst

Director of Operations

Dana’s education, work background, and family life have all played a role in guiding her toward Comfort Keepers. Dana graduated from Michigan State University after studying speech therapy, and then went on to post-graduate work at the University of Hawaii. In her early years after college, Dana was employed as an assistant director and lead teacher at Gretchen’s House Child Care Centers in Ann Arbor, MI. When Dana’s first child was born in 2001, she was able to focus strength and attention on her family. Dana is a mom of four; Tyler, Jessica, Brandon, and Courtney. From the time her children entered preschool, Dana has been a district volunteer in a variety of areas. Most recently, Dana holds a trustee position serving on the Chelsea School Board of Education. Her passion to care for others extends beyond her family and youth to individuals of all ages. As family members and friends have started to seek care for loved ones, Dana found that this can feel like a challenging and sometimes daunting experience. Through Comfort Keepers,  it is her hope that individuals and families feel comforted and supported during all aspects of care by working as a team during challenges and celebrations. The relationships we make with our Comfort Keepers and the loved ones and families that we care for are the best part of the job!

Stephanie Howe - RN

Owner

Stephanie Howe, RN, is the owner of 6 Comfort Keepers franchises in central NJ.  She began providing services to her first client in 2005 in her first office in Hamilton and 2006 in Monroe Township.

The business started because Stephanie had a parent with chronic progressive Multiple Sclerosis and was admitted into a nursing home at age 44, because there were no services like this available at the time.  Stephanie was diagnosed with the same disease at age 26 and did not want others to suffer as her family did.

She is committed to assisting not just the elderly, but anyone needing home care services in order to continue living safely at home. 

Stephanie is a Registered Nurse and has been elected by her peers to the National Advisory Council to represent other franchisees across the country at the Comfort Keepers corporate level.

In 2016, Stephanie opened the New Jersey Caregiver Academy to certify caregivers as Certified Home Health Aide's with the Board of Nursing. It is a great resource for training our caregivers with the best nurses and curriculum in the state!

Stephanie remains healthy and resides in Robbinsville with her six children and five dogs.

Kristina Fosburgh

Internal Care Coordinator

Kristina has been with Comfort Keepers since 2012.  She enjoys working for Comfort Keepers because of all the people she gets to meet from caregivers, clients, to people out in our community.  Kristina finds it rewarding knowing that Comfort Keepers is helping people from the smallest tasks to helping them thru hardship. She loves making a difference in seniors’ lives.

Kelly Brooks

General Manager

Email: kellybrooks@comfortkeepers.com

My story is a little different, after having a successful sales career I began looking for something with meaning, something that I could give back, and somewhere I could make a difference. I had worked for a dealership and a mortgage co., and after the financial crisis and my children grown, I considered a change in 2008. That’s when I first learned of Comfort Keepers. After meeting with the owner at the time, Mike Chapman, I soon went to work as a caregiver and it wasn’t long that I was placed with an amazing woman. We built a connection that could hardly have ever imagined. I had the distinct pleasure in working with her 40+ hours weekly over the next 3 years. During this time I learned the value of this service (home care), and how we (Comfort Keepers) made a difference, I saw how being with someone, allowing them to age-in-place, not only enriched their lives, but extended their lives. I also became a CNA. I was asked to join the office team in 2011; so I came into the office part-time, while maintaining my caregiving role with my client at night. After Gracie passed away, I went full time in the office. I am currently the General Manager and involved in all day-to-day operations, including customer service, payroll and billing, and I could not imagine being anywhere else! Our team gives 150% starting with our new owner, Scott, all the way through the dozens of wonderful caregivers we have. Here at Comfort Keepers YOU matter, whether you’re the client, family member, referral source or an employee.

Clark Bongaardt

Owner | 17 Years

Clark was born and raised in the Delaware County PA area. After graduating from Delaware Law School of Widener University, he practiced law in Media PA for over 20 years. He also graduated from the Villanova Law Graduate Masters Tax program and taught in the Villanova University Paralegal program for 15 years.

After being a caregiver for both his mother and father in law, he and his wife, Sallie saw a significant need for quality in-home care for seniors and opened their Comfort Keepers' office in Springfield, PA in 2002. As the first employee, Clark opened the doors to this new opportunity that would ultimately prove to be more rewarding than he ever imagined. In their twelfth year of operation, Sallie and Clark continue, as they did when they first opened their doors, to both be in the office every day helping clients and their families.

In 2011, Clark expanded the area of service offering into Montgomery County by opening their King of Prussia Office. Their commitment to overall quality and service has been the key focus in the development of Comfort Keepers.

As a testament toward those overriding goals, Clark and Sallie were awarded the newly established Operational Excellence Award in 2013 for superior operations in both of their offices. This honor was testimony to their strong commitment that the industry has a significant place within the continuum of care of an elderly individual and in order to achieve the best possible outcome, must work closely with the family and medical community around that individual.

In addition to their Operational Excellence Award, Sallie and Clark have been recognized every year since 2005 by the corporate office of Comfort Keepers with the President's Club Award which acknowledges the top 25 franchises in the entire Comfort Keepers franchised system. Nine years of continuous President's Club Awards has been a proud accomplishment.

Clark's dedication to the mission of Comfort Keepers to treat each and every client with the dignity and respect they deserve as if she were caring for a member of his own family has been acknowledged by the community in the form of several prestigious awards. His Comfort Keepers offices in Springfield and King of Prussia PA have been named Best of Home Care and Employer of Choice in both 2013 and 2014.

This recognition, awarded by Home Care Pulse, is determined by the scored results of independent surveys conducted monthly of their clients and caregivers. Few competitors in the area have attained the level of distinction that must be achieved in order to qualify for these awards.

In 2012 the Mainline Chamber of Commerce awarded the Clark and Sallie's Comfort Keepers offices the 2012 Large Business of the Year Award. Their Springfield Office has been the recipient of the Town Talk's Talk of the Town Award in 2010, 2011 and 2012.

But even more important to Clark has been a consistent history of local and national awards received by their caregivers while working under Comfort Keepers' banner from both the Corporate Office – National Comfort Keeper of the Year in 2006 -- as well as from the County of Delaware, including the John F. Bauer and the Barbara White Direct Care Worker of the Year Awards. While the County awards are no longer given, Clark is proud to know that for the four years the awards were issued, their caregivers won one of the top two awards each year!

Clark and Sallie are committed to giving back to the community as well. Clark has participated in the national Comfort Keepers campaign to Nourish Senior Lives by collecting and donating canned goods and dry foods to local low income seniors. To date, this campaign led by Clark and Sallie has donated almost 20,000 pounds of food locally to low income seniors. For his efforts she received the First Annual Mainline Chamber of Commerce Give Back Award in 2011.

For three years, Clark was a member of the National Advisory Council for the Comfort Keepers Franchise. In 2007, Clark served as its Vice Chairman, and in 2008, Clark followed for a year term as its Chairman. During a period of system change, Clark provided a significant leadership role throughout the franchise community. His impact still remains today. Recently in January of 2014 Clark was elected to a Director position with Greater Springfield Business Association as the Vice Chair, and continues to be an active member of the Delaware County Bar Association.

Clark currently resides in Springfield PA with his wife Sallie and their dogs.

Kelly Murdock

Internal Care Coordinator

Kelly Murdock is our Internal Care Coordinator for the Pasco County Comfort Keepers office. She brings years of experience in skilled nursing and rehabilitation facilities to the Comfort Keepers team.

Kelly is originally from Upstate New York, and she attended the University of Pittsburgh and the State University of New York at Fredonia, earning a bachelor’s degree in sociology. She has worked in the healthcare field for nearly 20 years, many of them as a social worker, and she was a director of social work for over seven years. She brings that passion for healthcare and the focus to help lead our team here at Comfort Keepers.

She came to Florida in 2002 to be closer to family, and she’s rolled up her sleeves as the Internal Care Coordinator to help those who need home health services in Pasco County. When she’s not spending time with her kids and family, Kelly works with clients to build healthy relationships and ensure clients are satisfied they are receiving the highest quality of at home care in Hudson and surrounding area. She’s an integral part of the team that delivers the best care, from helping match caregivers to clients to addressing clients’ concerns and issues.

Kelly is well-versed in the care options offered by Comfort Keepers, from the features of our in-home care—grooming, meal prep and cooking, medication reminders, and more—to the “best practices” when it comes to Alzheimer’s and dementia care, to ensuring that our unique approach to caregiving—called Interactive Caregiving—is as beneficial to our clients as possible.  These services can be tailored to those needing elderly home care, disability home care, or even temporary personal care in Pasco County while recovering from surgery or undergoing rehabilitation treatment. Kelly’s background in healthcare, social work, and management make her a welcome addition to our Comfort Keepers’ team!

Kathleen Breck

Operations Manager

Coming Soon

Meredith Belk

Community Relations Director

Meredith is empowered by the conviction that every individual-- regardless of age, demographic, or background—has a specific and intricate purpose. Every life is necessary and everyone has something unique and beautiful to contribute to society. As Community Relations Director, she revels in meeting and engaging with the community. Most rewarding are the new clients - hearing their stories, and growing the Comfort Keepers family.

Kayla Jordan

External Care Coordinator

Kayla joined our Comfort Keepers team in December 2020.  She received her CNA license in 2009 and her Associates Degree in Arts in 2016.  Kayla has been in healthcare since she graduated high school.  She enjoys spending time with her family, crafting, and enjoying the outdoors.  


Julie Holbert

Office Manager

Julie has been with Comfort Keepers for ten years and from day one has made a excellent, cheerful first impression when she provides callers and visitors information regarding our senior care services. Julie maintains employee files, client records, and assists in billing and payroll. Julie also facilitates our caregiver in-service trainings and continuing education, keeps the office running smoothly, Jack -of-all-trades!

Ashley Johnson

External Care Coordinator

 Ashley Johnson helps support patients' independence and dignity. Using her close ties to the community she is able to assist with overcoming barriers that often get in the way of achieving quality of life. She is committed to providing the best coordination of needs and resources for older adults in her community. 

 Ashley became interested in the healthcare field after acting as an informal caregiver for several of her grandparents.  She takes great pride in being an advocate for great care.  Prior to working for Comfort Keepers, she was the Lead Community Health Worker at Maryland Primary Care Program and the Program Coordinator for a local non-profit serving older adults in Anne Arundel County.  Ashley graduated from the University of Maryland Baltimore County with a Masters in Management of Aging Services. She is certified in Mental Health First Aid, First-Aid and CPR. She brings several years of experience from working in the human services and aging field.

 In her free time, Ashley enjoys traveling with her family.  

Words of wisdom from Ashley:

"Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that." -Dr. Martin Luther King Jr.

Kathy Raven, RN

Nurse Manager

Kathy Raven, RN

Faith Boonmanee

Caregiver

Faith joins the Comfort Keepers team with numerous experiences caring for people, both young and old, over the past 25 years. A graduate of Medical College as a Certified Medical Assistant in 2005, she hopes to incorporate her knowledge, her passion for caregiving and desire to bring a smile, a laugh, and a listening ear to the elderly in our community.

Faith was born in Colorado at Fort Carson El Paso Army Base to loving parents and is happy to know she may be one to assist the many Veterans we have as clients. She enjoys spending time with the six children she has raised as well as a round of golf with her husband.


Theresa Sullivan

Theresa Sullivan

Billing & Payroll Specialist

Theresa’s experience in Finance/Administration and Management spans decades. After working for several large employers, she is excited to work for a company that serves seniors.   In her spare time Theresa enjoys cooking and spending time with family and grandchildren.  

Stephen Fresquez Human Resources Director Senior Comfort Care in Santa Fe

Stephen Fresquez

Human Resources Director

Stephen Fresquez is a native New Mexican. He was born in Albuquerque and raised in Santa Fe and is a Santa Fe High School and College of Santa Fe graduate with a BBA in Business Administration. 

Stephen comes to Comfort Keepers after an extensive career in Human Resource Management spanning over 20 years working both in the public and private sectors. His expertise in labor relations, compensation, classification and business management has proven to be very beneficial to Comfort Keepers resulting in an improved evaluation system, reduced turnover, a competitive pay plan and a streamlined application process. 

In his free time Stephen enjoys the outdoors and looks forward to spending quality time with his daughter, two sons and his elderly mother. Stephen believes we all play an important part role in fulfilling our company mission in “Elevating the Human Spirit” for each one of our clients and views his employment with Comfort Keepers as a way to give back to the community.

Headshot of Internal Care Coordinator, Chelsea Tilton

Chelsea Tilton

Internal Care Coordinator

Chelsea joined our Comfort Keepers team in April 2021.  

Lori J Nesler

Owner / Administrator

Mark Twain wrote, “The most important days in your life are the day you were born and the day you find out why.” 

Lori Nesler was born to make a difference in the lives of seniors. As a child, she preferred to soak up the wisdom of her elders rather than play with neighborhood kids. 

“That’s where the action was,” Lori recalls. Today, as the owner of Comfort Keepers Dallas and a Certified Senior Advisor, listening to seniors is still “where the action is” for Lori. Aside from offering clients the benefits of Interactive Caregiving, she partnered with Sharing Life Community Outreach to found the Durable Medical Equipment Exchange for Dallas County.

Lori likewise serves as Vice President of Fundraising on the Sharing Life Board as well as on the Adult Protective Services Community Board of Dallas County. Lori also started the “Stop Senior Hunger” Food Drive in 2009 which is an annual Comfort Keepers campaign involving many of the senior care industry businesses benefiting non-profit organizations that feed and serve Seniors throughout the Dallas and Collin Counties.

When Sharing Life Community Outreach recently honored Lori with its “Faithful Friend Award”, the organization described her as “a ball of energy working tirelessly to address issues of aging clients in compassionate and effective ways.”

Lori purchased her Comfort Keepers franchise in 2002 after working for a Fortune 100 Company for nearly two decades. Though she considered a number of franchise options before making her final decision, she was drawn to the Comfort Keepers brand because it gave her the opportunity to combine her passion for seniors, entrepreneurial spirit and degree in Business Management.

Shortly after Lori opened Comfort Keepers Dallas, her father was diagnosed with Alzheimer’s. As she walked the same path that had led many client families to her door, Lori not only developed a deeper understanding of those she served; she gained greater appreciation for the core values that set Comfort Keepers apart from other in-home caregivers.

By putting a name and a face on the Comfort Keepers’ Mission, Lori Nesler’s Dallas team is caring for clients with the same dignity and respect that Lori embraced while caring for her own father.

Chris Matts-Brown

On-Call Scheduler

 

Deanna Clark

General Manager

I am the Mother of two and a new Grandma as well. I enjoy spending time with my friends and family, as well as antiquing. I love working in the health care administration field but what I enjoy most is working with the elderly and giving back to my community. Working for Comfort Keepers gives me a great sense of pride and knowing that we are enriching the lives of our clients makes my job very rewarding!

Katie Fielmann

Owner/General Manager

Stocking shelves, delivering medicines and Pharmacy Technician for her father’s pharmacies (Chicago’s iconic Bruce and Ken’s Pharmacy), from a young age, Katie has long been involved in the health and well-being of her neighbors. In April of 2002, she took her commitment in community healthcare to the next level when she, her brother, sister, and father, began their Comfort Keepers business. Today, Katie leads a team of over 100 Comfort Keepers in providing exceptional home care services to the families of the Greater Chicagoland area. Additionally, Katie serves on the boards of several local and national organizations, including Team Leader of the Aging Well Lyons/North Riverside and Riverside Team, President of the Home Care Association of America Illinois Chapter, Past President of the Senior Citizen’s Services Coordinating Council and Senior Lifestyle Expo Advisory Board Member. She is also a member of several senior industry associations. Katie spends her downtime enjoying her family. Katie, her husband, and their four daughters are avid cyclists and boaters; spending as much time as possible on the regional trails and lakes.

Jennifer Craddock

Scheduling Coordinator

I am a native Floridian transplanted here in Tennessee since 2013.  I have a compassionate heart and love to spread kindness.  I have worked in the medical field for most of my adult career and very much enjoy helping others.  I have experience in various health care settings including home health, long term care, skilled nursing, and doctor’s offices. I have a strong desire to help our elder community whenever possible.  They are full of knowledge and I have learned so much from servicing them. In my free time I like to keep my mind sharpened with puzzles and trivia games.  I also enjoy exploring all the beautiful places and spaces here in Tennessee.

Kelly Lagasse

Recruiter

For a little over two years, Kelly has been employed with Comfort Keepers performing HR tasks such as recruiting, interviewing, screening, training, performance evaluations, benefit updates, maintaining HR records and retaining of caregivers.

Kelly enjoys working at Comfort Keepers because the staff works so well as a team.  They work toward the goal of keeping our clients safe at home and our caregivers happy in a field where they can make a difference in seniors' lives.  She enjoys the interaction with our clients and caregivers on a daily basis.

Paula Goode, C.S.A.

General Manager & Client Care Specialist

Paula Goode is a Customer Care Manager for Comfort Keepers in Damariscotta, Rockport, and Topsham. A leader in the respite and long-term care fields, she sets priority on building a service that helps clients maintain their independence.

Excellence in customer service and leadership are at the root of Paula’s management style. She has been cultivating a team of dedicated Comfort Keepers since the business first opened in May 2012. As a Certified Senior Advisor, she understands what is important to seniors and keeps their interests first when developing tailored in-home care plans for each individual. Clients are empowered to maintain their quality of life and live it well.

Providing support that gives peace of mind to clients and their families is at the heart of what Comfort Keepers is all about. Paula refines this support by meeting with each client before providing services so she can learn about their needs, answer questions, and learn who they are so a good caregiver match can be made.

As community liaison, she shares the company's mission and values in the communities served by Comfort Keepers and is passionate about serving the seniors of the Midcoast region.

When she’s not busy working on personalized care for her clients, you can catch Paula spending time with her husband and two daughters, reading a good book, or scrapbooking at the kitchen table of their home in Damariscotta.

Call Paula today at (207) 563-2273 to request an assessment for Comfort Keepers' personalized care.

paulagoode@comfortkeepers.com

Adhiambo Ojuka

Caregiver

Congratulations to Adhiambo Ojuka our Comfort Keeper of the Quarter for the 2nd Quarter of 2020!!

Adhiambo has been with us since April of 2019 and came to us as a newly Certified Home Health Aide. She is a employee that goes above and beyond the call of duty. She is the epitome of what an HHA stands for. . Adhiambo has exceeded the expectations of being a Comfort Keeper!

Adhiambo is always punctual and hands in activity reports on a timely basis. She is compassionate, devoted, and reliable and all of this makes her our employee of the quarter.

Adhiambo writes "The office is welcoming and the staff is pleasant.  Equally, I’m able to budget my salary because Comfort Keepers of Montclair pays on time. I love working at orderly companies and I look forward to working long with you while at the same time hoping for good motivation”. 


Once again Congratulations Adhiambo!

Colleen Quinn

Human Resources

Coming Soon

Victoria Beckstrom

Scheduler

Victoria was born at Eglin AFB in Florida. She is the second eldest daughter to a now-retired Air Force Tech Sergeant. She has three other sisters. Victoria has lived in Las Vegas since the age of five with the exception of a one-year hiatus in Seattle where she got married. In 2012 she became a first-time mother to her beautiful daughter  Liliana.

As a young adult, Victoria started working with individuals with mental and physical challenges in group home settings. Not long realizing she has a passion for helping others. She pursued this passion with the company she was employed with and started managing two homes for several years. After about ten years Victoria started caregiving with seniors. 

Victoria graduated from Cheyenne High with honors in her AP classes. She also attended CQES training school to become a certified caregiver. She is a quick learner in whatever she does while being a team player. She is known to be empathetic, witty, sarcastically humorous, understanding, patient, kind willed, and willing to go the distance.

Victoria is now currently the company's scheduler for both clients and the caregivers, with a four-year history as one of their caregivers.

Patty

Caregiver

Patty is one of our Comfort Keepers. She has been with us for the last 3 years. She is compassionate, caring and loves what she does. She has been a caregiver for the last 8 years and the quality of her work is a result of her experience and training. Her clients and their families love her because not only does she do a good job but because she truly cares for her clients.


Linda McGill

Scheduling/Staffing Coordinator

Linda joined Comfort Keepers in June 2019 as the Scheduling/Staffing Coordinator. She has worked in the Healthcare Field since 1987. Linda mentions "Everyday for me is a new opportunity to learn something new or to make a client or a caregiver happy. I truly enjoy working with the staff at Comfort Keepers."

Janet

Caregiver


Jennifer Cason

Director of Operations

I am a well traveled mother of three who has experienced heartbreak at the deepest levels driving me to stand in the gap for others. I coordinate our Comfort Keepers TN home care team that locates, trains and schedules quality caregivers to take care of our customers or their loved ones. Matching the right caregiver with a consumer in need is challenging but my team strives to make the right connections with dedicated persistence. In my spare time I enjoy sewing, embroidery and other creative crafting activities.

Joyce Thewalt

Business Development

I joined the Comfort Keepers team in 2006.  I have been building relationships with various businesses, explaining how Comfort Keepers help their customers,  clients and patients remain in their own homes with help from our caregivers. I participate in eight county chambers and other organizations that provide help for our senior population. I am knowledgeable of the agencies and organizations in our county. If you have any questions please contact me.

Evelyn

Comfort Keeper of the Month

Evelyn started with Comfort Keepers in 2016. Evelyn gives high-quality care no matter the circumstances.  Emotional and stressful situations do not hold her back.  She approaches every situation with unparalleled compassion, grace, and professionalism. Her communication is top notch. It’s never “what do they want now,” it’s “what exciting adventure do I get to go on today.”  Eveyln, has an innate ability to form an immediate, long lasting relationship with her clients and their families.  She is filled with compassion and dedication for every single client.  Evelyn enjoys walking, cooking and her favorite restaurant is Eat n Park.

Anna Rodriguez

Scheduling Coordinator

My passion is being able to help others and  to give the best patient care as possible . I have three children and they are my world. I wouldn't be the person that I am without them . I feel blessed to be able to work at Fort Wayne comfort keepers.

Kristie King

Office Manager

Kristie King is Comfort Keeper's Office Manager. Kristie has oversight for all office personnel, Personal Care Aides, and Certified Nursing Aides. In addition to handling all the needs of our staff, she tends to our clients’ needs including long term care insurance and billing.  Kristie has a vast knowledge of payroll, billing, and managerial roles. She had worked as an Office Manager for several years in the dentistry field after achieving her associate’s degree in accounting from Vatterott College. Kristie has the most impressive administrative background and care giving experience! She is a volunteer for outreach programs in her community and is a member of the Southern Wake Academy School Board. Moreover, Kristie cherishes time with her children encouraging them in athletics and scholarly activities. Her organizational skills and kind heart carry through her work ethic and personal life. Kristie is a valuable member to our team and is an excellent leader. We are so grateful to have Kristie with us.  

Nancy Finkelstein

Client Care Coordinator

Nancy joined our team in February of 2017.  Nancy has over 17 years of experience in the healthcare field.  She has a Master's Degree in social work with a concentration in Gerontology.  Nancy worked as a social worker/discharge planner in long term care facilities for over 12 years.

Nancy is our Client Care Coordinator and assists with scheduling.   Nancy is passionate about helping the elderly and coordinating services to help our clients maintain their independence.  She has effective communication skills with client, families, and the caregivers who represent our company.  Nancy hopes to bring her expertise in dealing with the elderly to Comfort Keepers to help the company grow.

Amy

Caregiver


Steven Ippolito

Owner

Steven Ippolito is a hands-on owner with a personal connection to in-home care. After hiring live-in caregivers for his mother, he wanted to provide better services than his family had received. In his spare time, Steven volunteers at the New Jersey Veterans Home in Paramus, NJ. He also enjoys hunting, fishing, and boating, and is an avid NY Islanders fan.

Mary Miller

Marketing Director

Marketing Director

Deb O'Connor

Client Care Coordinator/Sales & Networking Assistant

3 fantastic kids; 3 fluffy cats and a great husband makes me one happy lady! Added to my love of taking care of people as a kind and caring nurse I guess I'm doing alright.  I am thrilled to be working for Comfort Keepers as the new Client Care Coordinator/Sales & Networking Assistant.  My diverse nursing background (caring for those from birth to 107 yrs old), marketing/promotion experience that I will draw on from years ago working for a local newspaper and time working in the school system enables me to bring lots of experience to Comfort Keepers.  I will bring my enthusiasm and kind/caring demeanor to all I meet.  

Natasha Dombrowski

Human Resources Manager

Natasha joined our team in 2021 as the new HR manager for DuPage, Kane and McHenry counties. She has 10+ years’ experience, not only as a caregiver, but also in home-care administration. Natasha's home-care experience started when she began caring for a dear elderly friend years ago. The elderly friend has passed, but her legacy lives on through Natasha’s continuing passion for caregiving and helping others.  Natasha is a family-oriented person and loves the outdoors, so she can often be found hiking the trails of Starved Rock or relaxing in the back yard with her husband, 3 sons, and 2 dogs.

David Eggering

President

Dave is the owner and operator of Comfort Keepers in Grayslake, IL, serving Northern Lake and McHenry Counties. Dave is in charge of overall operations and management of Comfort Keepers. Dave was a research Biologist with Pfizer before experiencing the need for caregiving within his own family.

 

"I was seeing the toll it was taking on my mother and father each day as they were caring for my grandmother. I knew this was an area of need where I could really make a difference."

 

Dave opened Comfort Keepers Grayslake in 2003 and expanded it in 2005 to cover parts of McHenry County. In 2013, the company expanded further into McHenry county to include the Crystal Lake and Huntley areas. Dave is married and enjoys spending time chasing his three children around the house and to and from activities.

Sandy Pope, RN

RN, Client Care Director

Sandy Pope, RN has worked with Comfort Keepers since July 2017. She has a nursing background in neurosurgical and telemetry care.

Sandy has worked in the Health Care Industry since 1996, in addition to teaching Personal Care Assistant and Certified Nursing Assistant classes for 2 years.  

Sandy’s love for the elderly is one her greatest passions in conjunction to spending time with her family and being involved in church activities.

Lezlie Snoozy-Kaitfors, GCMA, CSA

General Manager, Owner

Lezlie founded Comfort Keepers of the Black Hills in 2003 after discovering firsthand the absence of quality in-home care in the area.  She has since grown her business to include the entire Black Hills as well as Bismarck, ND and its surrounding areas.  Lezlie is a Certified Senior Advisor, holds qualifications in Geriatric Care Management and is a leader on Comfort Keepers National Advisory Council.  She is a recipient of the 2015 Enterprising Woman of the Year Award, Comfort Keepers Franchise Inc. Leadership and Success Award and the Operational Excellence Award. 

Lezlie is a wife and mother of four and enjoys learning new things, running and spending time with her family.

Lezlie’s favorite aspect of being a Comfort Keeper is twofold: being able to give people a quality option that allows them to remain living at home with the dignity they deserve and being able to provide a rewarding work experience. 

As a global authority on positive aging, Lezlie Snoozy is passionate about changing the conversation and promoting positive aging through education, innovation, and leadership. Lezlie has over 20 years of experience in senior care. Her three state home care and assisted living businesses have provided care and services to over 3,000 seniors and their families. Lezlie was a Certified Senior Advisor and holds a Geriatric Care Management Certification. 

Lezlie has served on many local, state and national boards. Her leadership and expertise are recognized throughout her field. She was selected female board chair of a state assisted living and national home care boards and has received the SD Enterprising Woman Award. Lezlie has been featured on local, state, and national television programs the Hallmark Channel's "Home & Family" show.

Aron & Linnann Collins

Owners

Aron and Linnann Collins, Texas A&M classes of 1997 and 1995, established Comfort Keepers of Bryan-College Station in November of 2006.  The Collins were drawn to the field of Senior Care after witnessing firsthand the lengths that Linnann's family had been through caring for her grandmother.  Aron and Linnann watched while her mother had to leave her husband in Houston so she could move to South Texas where she cared for Linnann's grandmother for seven years.  "We recognized a need for caregivers so people wouldn't have to exchange their lives or put them on hold to care for elderly parents or loved ones."   This experience prompted the Collins to research companies that provide non-medical in-home care services.  They found the perfect fit in Comfort Keepers. Today they own four offices in College Station, Waco, Georgetown, and Katy, TX.

Margo Gaynor

Human Resource

In 2009 Margo joined Comfort Keepers as a Home Care Aide Caregiver. Over time she was promoted to oversee our Human Resource Department.

In this position she strives to find caregivers that have a heartfelt concern for the Senior Community. Margo leads our Comfort Keepers program for training newly hired caregivers as well providing continuous care for our already established caregivers. Margo has stated, “Ensuring that our clients are provided with the best possible caregivers is my main objective. Our Senior clients are like our family and we want only the best for them.”

Outside of work Margo is an animal lover and an active volunteer in her church. Margo loves to spend time with her loving husband, four grown children and five awesome grand kids. Her hobbies are hiking, kayaking, walking, reading, and is a “beach bum” at heart! 

Andie Kosko

Human Resource Manager

Andie comes to Comfort Keepers with 17 years’ experience in the Human Services field.  She was attracted to Comfort Keepers philosophy and mission statement.  Her friendly, energetic and goal oriented personality fits well with the challenging position of recruiting and retaining quality caregivers for Comfort Keepers.

Dorothy O'Brien

Human Resources Manager

Dorothy O’Brien has over 25 years of experience in the human resources field. Not only is she loved by all employees because of her fairness and gentle leadership, she also directs the Comfort Keepers Academy teaching staff.

Danielle Larymore

Operations and Care Team Manager

Danielle joined our Comfort Keepers team in May 2017.  Her background is in Healthcare Administration with Carolina Pines and The Medical Group.  In 2014, she graduated from Florence Darlington Technical College with an Associate in Science and Associate in Arts. She earned her Bachelors of Science in Healthcare Management in 2016 from South University.  

Garrett and Maggie Sullivan

Owners

Garrett Sullivan- a lifetime resident of the Guilford, CT community—and his wife Maggie Sullivan have both been active in their community and have built relationships that show they truly care for people, impacting their lives in a significant way. Garrett has a Bachelor’s Degree in Public Relations and a minor in Psychology, and Maggie has a Bachelor’s Degree in Social Work. In addition, Maggie is involved with the local Meals on Wheels program and is a board member of the YMCA Youth Center and Chamber of Commerce. While Garrett partakes in the Chamber of Commerce and local Rotary.


Garrett and Maggie have both witnessed firsthand that aging loved ones struggle with day-to-day activities and often require in-home care services – which has inspired them to join the Comfort Keepers® family.


With strong ties to the community, Garrett and Maggie can proudly serve the seniors in need of in-home care in the Guilford, CT community


Garrett Sullivan- garrettsullivan@comfortkeepers.com


Maggie Sullivan- maggiesullivan@comfortkeepers.com

Michael and Bethan Grim

Owners

Comfort Keepers of Haddonfield is making every effort to support our clients and our Comfort Keepers through the COVID-19 crisis.

Bethan and Mike have over 50 years of combined experience in the healthcare industry. Using their extensive knowledge and practical experience, in 2010 they acquired the Comfort Keepers franchise territories that included the majority of the communities within Camden and Burlington Counties, NJ. 

For the majority of his 30-year career at Bancroft, a nationally recognized nonprofit provider of specialized services for individuals with autism, brain injuries and other intellectual or developmental disabilities, Mike was responsible for developing and directing the Community Living Programs for Adults.  These programs provided comprehensive support (to include the entire medical team coordination & follow-up care) for 300 adults residing and working in communities throughout the Delaware Valley. These adults were guided by a trained staff of over 300 FT & PT employees, providing supervision, assistance and companionship 24 hours/day, seven days per week. 

Mike functions as the hands-on 7 x 24 hours manager of Comfort Keepers of Haddonfield.  Bethan, as Director of Nursing, oversees the activities of our Certified Home Health Aides.

Mike earned a B.S. in Sociology from St. Francis University, and a Masters & a Professional Doctorate in Psychology for California Coast University.  He has received several professional commendations in his career, to include the New Jersey Association of Community Providers Leadership Award and the Margaret Bancroft President’s Award. 

Bethan earned a B.A. in Social Work from Bangor University in Wales, and a Registered Nursing Certificate from the Lourdes Health System.  Bethan was recognized by the Lourdes Health System in 2011 for Nursing Excellence. She also earned her BSN from Wilmington College.

Having been happily married for 30 years, they have three children and reside in Camden County.

Jen Dominguez

Client Care Coordinator

I joined Comfort Keepers 6 years ago. Before taking this role in the office last spring, I started off as a caregiver. I dedicated 5 years to one client… I feel everyone deserves the love and incredible bond that her and I built and shared. Its truly life changing to have that sort of relationship.  I have strong beliefs in being a part of a company with a mission, doing something great for others and Comfort Keepers provides that fulfillment daily. “Elevating the human spirit” is our motto and words that the company lives by! Looking back, I can’t help but be impressed with the relationships forged between these senior and employees who work tirelessly on their behalf. I’m grateful for the people who chose to do pursue this calling, serve others, and thankful for the families that utilize this small, local company for their home care needs.  Whether its purely for companionship or being a client’s personal aide, helping with “ADLs” and mobility, it’s a privilege for me to serve as a client care coordinator here to make sure each and every client is provided with the very best care possible. One of my favorite quotes (from John Hoeven) is this: “Caring for our seniors is perhaps the greatest responsibility we have. Those who walked before us have given so much and made possible the life we all enjoy.”

Vee Monique

Operations Manager

Vee joined Comfort Keepers’ in 2017 working alongside various company ops and franchise owners. Vee has over 10 years of experience in multiple settings that include finance management, marketing/community outreach, and case management. She has a deep commitment to the seniors in our community and makes it a priority to be a resource to them and their families. After the passing of her own Mom, she knew connecting highly experienced and compassionate caregivers to families during a fragile state of life was the key component to a peace of mind. She can be reached at veemonique@comfortkeepers.com.

Nancy Hmieleski, RN, BSN

Director of Nursing

Nancy Hmieleski, RN, BSN, is the Director of Nursing for Comfort Keepers of Flemington, New Jersey. Nancy has been with Comfort Keepers since we opened in 2006. She is a graduate of Rutgers University's Cook College and has extensive experience as a registered nurse working in hospitals, care facilities, and in-home care.  Nancy is responsible for the clinical direction and supervision of patient care services. She interacts with our clients and caregivers assuring the highest standard of in-home care services is provided. Additionally, Nancy oversees the rigorous ongoing training and education for all support staff.

Vince Maffeo

Owner and General Manager

Vince is a seasoned business professional, with over 20 years of experience in sales and marketing, mainly in the cable television industry with companies such as Comcast and Cox Communications. Vince joined Comfort Keepers in 2008 to help his parents, Vince and Eleanor, run the Sacramento, Placer, and El Dorado County operations. Vince runs the entire Sacramento-area operation from the company's Citrus Heights office.  He is a frequent contributor to ABC10's “Sacramento and Co.” show, offering tips, advice, and information on caregiving for seniors. He holds a Bachelor of Science degree in Radio-Television Broadcasting from San Diego State University, and a Master of Business Administration (MBA) from Saint Mary’s College of California.

Alejandro Gomez

Bookkeeping Coordinator

Coming Soon

Cheryl Greene

Caregiver

Cheryl joined the Comfort Keepers team in July of 2015. She is married with seven children and seven grandchildren. Cheryl loves people, animals, and providing home care. She is a great team player and is always ready to lend a helping hand. The office staff really appreciates her willingness to pick up shift whenever we call.

Cigi Tittle

Care Coordinator Manager

Cigi first joined the Comfort Keepers family from 2016 to 2017, and returned in 2020 with the purpose of being a part-time scheduler. She quickly decided to transition to a full time care coordinator role and was promoted to Lead Care Coordinator, and Care Coordinator Manager shortly thereafter. Cigi is passionate about working for Comfort Keepers and feels honored to place caring and compassionate caregivers into the homes of our clients. She hopes to continue to grow as a professional and is steadfast in ensuring that Comfort Keepers remains the best home health agency in the Mid-South. Cigi can be reached by email at cigitittle@comfort-keepers.com

Angela Clementoni

Client Care Coordinator, Happiness Supervisor

 

Charlie Lopez

External Care Coordinator

Charlie also started as a caregiver and then was promoted to an External Client Coordinator. Charlie is hands-on in the field with both Clients and Caregivers. She has formed relationships in our community with facility staff and other providers to also help us grow. You will see her for client re-assessments and visits in the community! 

Megan Jones

Owner

Megan earned a degree in Advertising and Business from Texas State University in 2009, after having fallen in love with the city of San Marcos and the surrounding Hill Country. She then returned to her hometown of Fort Worth but it was too late; she was already dreaming of coming back and did so in 2013. After her arrival, she spent years in a full-time and tireless pursuit to work with and save animals in need.

It was with this same compassion and drive that she turned her attention to assisting the elderly and disabled and thereby providing a better quality of life for them. Her beloved grandmother, Nona, had an in-home caregiver when Megan was about 8 years old. Megan sadly remembers the subpar care her grandmother received and has made it her mission to ensure this doesn’t happen to anyone else by hiring only the kindest, worthwhile caregivers and insisting on the highest quality of care.

Isabelle Morgan

On-Call Scheduler

Isabelle brings an array of different experiences to her On-Call Scheduler role at Comfort Keepers. From cleaning to serving to working in doctor’s offices, Isabelle has developed a well-rounded resume. This allows her to interact with our caregivers and clients on a number of different levels, providing optimum service and response after-hours.

Nicole Gocke

Care Coordinator 

Nicole has worked with Comfort Keepers as a Care Coordinator since 2018. She has always had a special place in her heart caring for others. She loves working at Comfort Keepers to Elevate the Human Spirit in our client and caregivers lives. She feels our team has the passion to bring purpose, love and joy when caring for our clients in the comfort of their own home.

Gerrie Kuster

Director of Operations

Gerrie is Comfort Keepers' Director of Operations for San Joaquin County, based in Stockton. Her role is to ensure that our caregivers and clients are matched properly to ensure the best fit and relationship possible.  She also performs Quality Assurance visits every 30-60 days to check on whether a client's care plan should be adjusted. Gerrie has been with Comfort Keepers since 2011, initially working from our office in Citrus Heights and Sacramento, and came to us from the hospitality industry in Myrtle Beach, SC.

Tammy Andre

Office Administrator

Tammy has been with Comfort Keepers since we purchased the Melbourne area territory in 2006. Her background includes business and hospital administration, with a background in human resources and payroll. Her current duties include hiring our great caregivers, scheduling clients and caregivers, payroll, worker’s comp, and the overall running of the office. She oversees the Central and South area of Brevard County, as well as assisting in the North end of Brevard County.

Danae Strain

General Manager

Danae brings nearly two decades of geriatric care to Comfort Keepers of the Black Hills.  Danae brings a diverse background in long term care including social work, administration, human resources and building management.  She holds a Master’s Degree in Counseling and a Bachelor’s Degree in Human Development, Family Studies with a minor in gerontology from South Dakota State University.  Danae’s vast background in senior care makes her the perfect fit as General Manager of Comfort Keepers of the Black Hills.

Danae is the mother to a spirited, thoughtful 8-year-old.  She loves to spend her time at the river with her close-knit family going hiking and boating.  Danae grew up in the small town of Armour, South Dakota and is thankful for that experience and foundation.

Danae’s favorite aspect of being a Comfort Keepers is seeing the clients so happy in their own homes, with their friends, pets and family members.  Danae states “I just love helping the elderly!

Jessica Home Caregiver

Jessica Souvinetter

Internal Care Coordinator

Jessica has over 15 years of experience in the home care industry. She specializes in leadership and customer service as well as being an avid member of the special needs and health/wellness community through holistic rehabilitative and therapeutic care. Jessica loves that Comfort keepers are giving her the tools and resources she needs to enrich the lives of many. Being able to care for members of the community gives Jessica a great sense of fulfillment and helps her express gratitude. 

Comfort Keepers is able to provide Jessica with a great mission to provide peace of mind to clients within the Comfort Keepers family and ensure they are well cared for and ensure the best possible companionship to seniors and older adults. 

Jaszime

Caregiver


Merri Ellen Gamble

Client Care Coordinator

Merri Ellen facilitates the provision of in-home care and support services to clients, arranges for the uninterrupted continuing care of the client, and assists in the organization of family resources for the effective care of the client. She also serves as the Lead Networker developing referral relationships in the community.

Malou

Caregiver

Malou moved to Chicago from sunny California to be close to family and continue working as a caregiver.  She has over 10 years of experience as a caregiver and Malou specializes in long-term care for clients with Alzheimer's. 

The clients and famlies of Malou's clients are always impressed with her gentle demeanor and passionate work ethic.  Malou goes above and beyond to meet then needs of her clients and she excels in anticipating and addressing roadblocks. Despite the tiring nature of her work, Malou is compassionate and professional for all her clients.

Bonnie Pozefsky

Operations Manager

I came to Kentucky 6 years ago to retire. That job did not suit me well, so I looked for a position and found Comfort Keepers.  I had taken care of my dad in Connecticut for 8 years without the help of an agency like Comfort Keepers.  I immediately realized when I applied for the Caregiver’s Position at Comfort Keepers, the great value of our service. How I would have appreciated Comfort Keeper’s help with dad. I worked as a caregiver for about a year, then as a scheduler. I now find myself in the great position of being able to speak to the community about our great services.

Teshema Jackson-Manning

External Care Coordinator & Administrator

Teshema Jackson-Manning is an External Client Care Coordinator & Administrator. She has been with Comfort Keepers since 2018. She exudes excitement with love and a positive energy which is needed in her role as an ECC performing client intakes, assessments, home visits, and plans of care, while working to ensure that growth goals are met. She states “Working with seniors brings me butterflies and sunny skies.” 

 As the Administrator she focuses on quality improvements, ethics and principals of management skills for working with clients and their families, sharing values such as integrity.  Prior to joining the Comfort Keeper’s family, she worked as a firefighter for 6 incredible years. She has a love for music, dancing, and poetry because in her free time quiet and meditation is important. A quote that she lives by is “Love is patient, Love is kind.”

Elane Fountain, LPN

Elane Fountain, LPN

Nurse

Elane has been a nurse for over 40 years, with experience in hospitals, home health, hospice, long term care facilities and private care settings. She has a wealth of practical knowledge on geriatric care subjects, along with an infectious laugh and smile that she always shares with clients.

Maria Ruiz

Scheduler

 

Nathan Miller

Owner

The Comfort Keepers South Denver Team continues to be excited about Elevating the Human Spirit by providing interactive service to everyone we encounter each day! 

Stephanie Nickerson

Owner

My Comfort Keepers journey began in 1999 when I discovered the franchise while searching for a business that could be owned by an educator. During my search on the internet, I remember how our trade mark logo popped onto my screen and it really caught my eye. After careful reading I printed off the information and gave it to a friend. My friend read the information and the next thing you know I called the number and set up a meeting in Dayton, Ohio. There we meet with Jerry Clum. We returned home to Ottumwa. Next we took a few days to make the decision to purchase the franchise. We both liked the idea of serving the elderly in our state. I purchased my friend’s half of the business in 2008. Today, Office 106 in Ottumwa is owned by Jim Nickerson and his wife, Stephanie Nickerson.

Martha Swats

Owner/Administrator

Martha acquired Comfort Keepers in 2012. Her primary tasks include business and financial planning, public relations, and new client assessments. Martha’s background includes a bachelor’s and master’s degree and experience in nursing homes, assisted living, and emergency management. She loves living in New Hampshire and spending time with her furry children.

Lissa Baker

Internal Care Coordinator

Lissa joined the Comfort Keeper team in September of 2017 as the scheduler and is now the Internal Care Coordinator which includes Payroll and Billing. Lissa has been scheduleing in the healthcare field for over 10 years.

Lissa takes enormous pride in her job and her in relationships that she has with the caregivers. She enjoys making herself available for them at all hours with a friendly ear and kind, encouraging words. She values each and every one of them and it shows.

Bre Carlson, LPN

Bre Carlson, LPN

Nurse

Since joining our team in 2016, Bre has visited hundreds of clients across multiple counties.  Her experience includes working as a school nurse as well home health and assisted living facility assignments. Bre’s attention to detail and nurturing manner make her a favorite with clients she sees.

Justina Masiano

HR & Operations Manager

Justina comes to Comfort Keepers with over 10 years of customer service experience. She holds a Child Development Associate and culinary arts certificate from Macomb Community College. Before coming to Comfort Keepers, Justina was the Assisted Director of a local daycare. During her time in daycare, she found her passion for taking care of kids and seniors. Justina joined the Comfort Keepers team in November 2017 as a Client Care Manager. She is responsible for overseeing Comfort Keepers client schedules, developing a plan of care, assessments/re-assessments, and drop-in visits. When she is not working, Justina loves to go on walks and bike rides with her daughter Elizabeth and her dog Destiny.

Clark Bongaardt

Owner | 17 Years

Clark was born and raised in the Glen Mills area of Pennsylvania. After graduating from Delaware Law School of Widener University, he practiced law in Media PA for over 20 years. Clark subsequently earned a Masters of Law in Taxation degree from Villanova University where he also taught in the Villanova University Paralegal program for more than 15 years.

After being a caregiver for both his mother and father in law, he and his wife, Sallie saw a significant need for quality in-home care for seniors and opened their Comfort Keepers' office in Springfield, PA in 2002. As the first employee, Clark opened the doors to this new opportunity that would ultimately prove to be more rewarding than he ever imagined. In their nineteenth year of operation, Sallie and Clark continue, as they did when they first opened their doors, to both be in the office every day helping clients and their families.

The intent for Comfort Keepers since its inception was always to maintain the values of a family business.  True to that philosophy, Sallie and Clark’s son, Ian, who had been involved in Comfort Keepers for many years, became a partner in 2016 adding to its growth and commitment to excellence.  

In 2011, Clark expanded the area of service offering into Montgomery County by opening an office in King of Prussia.  Their commitment to overall quality and service has been the key focus in the development of Comfort Keepers.  As the footprint expanded in Montgomery County, a third office was opened in Oreland in 2017.  Very recently in 2020, Clark, Sallie and Ian purchased the existing Chester County Comfort Keepers’ Office are excited to be bridging their commitment to the Chester County area

As a testament toward those overriding goals, Clark and Sallie were awarded the newly established Operational Excellence Award in 2013 for superior operations in both of their offices. This honor was testimony to their strong commitment that the industry has a significant place within the continuum of care of an elderly individual and in order to achieve the best possible outcome, must work closely with the family and medical community around that individual. Each year since 2013, the Operational Excellence Award has been presented to them and their team representing a continued focus on quality in operations.  

In addition, Sallie and Clark have been recognized every year since 2005 by the corporate office of Comfort Keepers with the President's Club Award which acknowledges the top 25 franchises in the entire Comfort Keepers franchised system. Nineteen years of continuous President's Club Awards has been a proud accomplishment.

Clark's dedication to the mission of Comfort Keepers to treat each and every client with the dignity and respect they deserve as if he were caring for a member of his own family has been acknowledged by the community in the form of several prestigious awards. His Comfort Keepers offices have been given top honors in multiple successive years by an independent home care survey company, Home Care Pulse.  The awards culminated in three consecutive years of Best of Home Care Leader in Excellence Awards based on scored results from monthly surveys of both clients and caregivers.  Less than 4% of home care companies nationwide have earned this honor.  


In addition, over the years, Clark and Sallie’s Comfort Keepers offices have earned multiple local Awards.  The Mainline Chamber of Commerce awarded them the Large Business of the Year Award in 2012 and the Give Back Award in 2011 for the more than 20,000 pounds of food collected locally and donated to low-income seniors.  Their Springfield Office has received Town Talk’s Talk of the Town Awards over several years as well as the Best of Montgomery County Awards.  

Their amazing caregivers have been honored with direct care worker awards by the County of Delaware – the John F. Bauer Award and the Barbara White Award; and while these awards are no longer presented, Clark is proud to know that for the four years the awards were issued, their caregivers won one of the top two awards each year!  One of those caregivers went on to win the National Comfort Keeper of the Year Award in 2006.  

Presently, Clark is in his second three-year term serving on the National Advisory Council for the Comfort Keepers’ franchises.  In 2007, as a member of the Council, Clark served as its Vice Chairman, and in 2008, Clark followed for a year term as its Chairman. During a period of system change, Clark provided a significant leadership role throughout the franchise community. His impact still remains today. Clark continues to be an active member of the Delaware County Bar Association and the Greater Springfield Business Association where he has served terms as both Vice Chairman and Chairman.  

The apples of Clark’s eyes are his three children and his three grandchildren.  He currently resides in Springfield, PA with Sallie and their three dogs.

Krista G., LVN

Operations Manager

I was born into a long line of very strong women who all happened to be nurses.  My great-grandmother moved into my home when I was 6 years of age after she was diagnosed with lung cancer.  I had the privilege of watching my working family (my mother, grandmother and great-aunt) take turns providing around-the-clock, end-of-life care for my Nana in 8-hour shifts until she passed peacefully in our home, surrounded by our family.  More recently, I was able to give this same gift to my mother, who was diagnosed with terminal cancer in May of 2019 and passed in November of the same year.  It was my honor to be able to keep her in my home, providing for all her care needs, until she passed in her own bed, surrounded by our family and her pets.  Both experiences helped to shape who I am as an adult.  I knew from an early age that I wanted to help people and End-Of-Life care is very close to my heart.  

I come from a clinical background, working in hospitals as a Licensed Vocational Nurse for over 15 years.  My journey began at CHOC in the Neonatal Intensive Care Unit, took me to Labor & Delivery at Saddleback Memorial Hospital, hospice care with the Veterans Administration out of Long Beach and, now, I am able to help our seniors receive the care that they need in the comfort of their own homes with Comfort Keepers.  

Comfort Keepers takes pride in bringing daily joy to our Clients and Caregivers.  For me, that means doing all that we can to safely keep our Seniors happier in the familiarity of their own home, which plays an integral role in living longer, healthier and happier lives.  

Jill Ercolano

Scheduling Coordinator - Robbinsville

Jill Ercolano is our Scheduling Coordinator in our Robbinsville location. Prior to working at Comfort Keepers, Jill worked in retail as a Personal Shopper, Assistant Buyer, Bookkeeper and Manager. Her ability to work in a fast paced environment makes her an excellent addition to our Toms River team. 

In Jill’s spare time she enjoys spending time with her children and dogs. She also has practiced and living Yoga for 16 years. 



Sonjia Yates

Owner

My name is Sonjia Yates and I am the Owner of Boise Home Care Inc. I have been in Long Term Care for over 25 years in the Treasure Valley. I have owned Comfort Keepers for almost 14 years. My business is my passion and ministry and I love being a servant to our Clients, Families and Employees. 

I am involved in Daughters of the Nile which is an amazing Non-profit organization that helps Children at the Shriner’s Hospitals. I am married to my husband Dave for over 24 years and we have 3 Children – Brenda, Bridgette and Jack and 6 amazing Grandchildren – Caitlyn, Cooper, Clara, Porter, Aubrey and Gray. We are so very blessed. 

Headshot of Operations and Care Team Manager, Danielle Larymore

Danielle Larymore

Operations and Care Team Manager

Danielle joined our Comfort Keepers team in May 2017.  Her background is in Healthcare Administration with Carolina Pines and The Medical Group.  In 2014, she graduated from Florence Darlington Technical College with an Associate in Science and Associate in Arts. She earned her Bachelors of Science in Healthcare Management in 2016 from South University.

Julie Avalos

Director of Business Development

Julie Avalos has worked in the field of both medical and non-medical care since 2005. Seeing a great need for compassionate care for the senior community is what drives her. Julie says“Our seniors deserve respect and a quality life. We can be a part of that by the way we care for them”.  Julie rejoined Comfort Keepers as Director of Business Development in 2020. Her role is to build strong relationships within communities and organizations in order to serve our clients with excellence. 

Judy Briggs

Team Leader Client Coordination, Dementia Trainer, Teepa Snow Coach In Training | 12 Years

“Be the change you wish to see in the world.”  Mahatma Ghandi

Judy Briggs is a proud member of the Comfort Keepers team for over 12 years!  She serves as both our Director of Client Coordination and is a Certified Coach with Teepa Snow PAC.  Starting part-time as a caregiver, she has hands-on experience working with the elderly, and especially those living with Dementia.  Judy is one of the first people you may meet on your journey with Comfort Keepers, whether you are a new client or a new caregiver.  She does many of the initial client care consultations and educates all new team members on Dementia care.   Besides working with a wonderful, close-knit team, meeting everyone is her favorite part of working at Comfort Keepers.

Judy’s path lead her to Comfort Keepers as a way to work while her son was young in a flexible job that would allow her to give back to the community.  She wanted to honor her grandparent’s role in her life by supporting the elderly.  Her work in the Autism community also gives her great insight and patience needed to be an effective coach.  

She is a graduate of Penn State University, and it was there that she experienced her first yoga class, which has led to a lifetime enjoyment of the practice.  She has an unpaid but highly rewarding job as head “adventurer” for her son and his friends and classmates, arranging outings and activities all over the Philadelphia area. If you stop by the office, you can see the display of one of her favorite pastimes, experiencing and photographing the over 35 gardens in Philadelphia, America’s Garden Capital.  

Natika Pearson

Marketer

Natika’s educational background includes the nursing program at The University of Akron and Stark State College for Business Administration. Natika is a huge sports fan, who volunteers her time as a Youth Basketball Coach. She also has a love for animals and has 2 years of experience in breeding dogs. She currently resides in Akron with her fiancé Robert, along with their children and dogs. Natika has been with Comfort Keepers since July 2014.

Amy Greenleaf

Territory Manager

Amy recently moved to Connecticut from Maine and is learning all the state has to offer by playing volleyball, hiking with her dogs, and finding hidden local gems.  She is familiar with the blessings and challenges that come with taking care of a loved one and looks forward to helping others navigate through their own experience to make it a positive journey.  Amy has years of experience working in the social services field, including working with children and their families to adults with intellectual disabilities.  As the Territory Manager for the New London area, she looks forward to being part of the solution for individuals and families by bringing joy and enrichment to a loved one’s life.

Jaclyn Hafner

Billing Finance and Payroll. Chief Bean Counter

 

Liz Pimentel

Staffing Manager

Liz is responsible for sourcing, interviewing, hiring and training new and existing caregivers.  Her role is to ensure that Comfort Keepers' caregivers meet the highest standards before providing care to our valued clients.  Every caregiver is properly vetted, evaluated, and trained in accordance with state of California licensing procedures.  Liz joined Comfort Keepers in December, 2020.

Benjamin Eric Everhart

General Manager and Chief Operations and Financial Officer

Benjamin Eric Everhart was born in Long Beach, California on August 4th lives in the Los Angeles area until he was seven years old. In 1971, his family moved north to a town called Kelseyville; a small town near Clear Lake. There he would finish school and graduate in 1981.

During his school years he was a cub scout and boy scout where he earned his way to life scout and into the Order of the Arrow. He played a multitude of sports but excelled at cross country, track and field and wrestling. In his senior year he would sign a contract with the United States Navy under a delayed entry program to fly as an enlisted aircrewman. He also met his wife at a cross town school that same year.

In 1981 he left his home for the United States Navy and never looked back. He began his career in Moffett Field, California. In 1982, he and his cross town sweetheart would marry. They would have three boys, Robert Jeffrey, 1983, Eric Patrick John, 1985, and Kevin Charles in 1988. In 1987, he entered college while still serving in a shore duty capacity and received an Associate’s Degree from Foothill and De Anza Junior College. In 1990 he was picked up for an enlisted commissioning program where he would earn a Bachelor’s Degree from Oregon State University in 1993. In 1993, he was commissioned an Ensign in the United States Navy as an Aviation Maintenance Officer.

During his time in the Navy he deployed four times to the Western Pacific and Indian Ocean. He deployed aboard the USS Carl Vinson and Belleau Wood and would serve one unaccompanied tour overseas. He spent 25 years in the Navy and retired at the rank of Lieutenant Commander in 2006.

In 2005, he joined his wife Moura in their entrepreneurial venture of a Comfort Keepers Franchise, which they purchased in 2002. After learning every aspect of the business, he became the General Manager and Chief Operations and Financial Officer. The business has run successfully for 11 years.

Currently, he is the Chairman of the Alpine Chamber board, board member of the Mountain Empire Health Community Auxiliary and Quality Assurance. He is an Alpine Chamber Ambassador as well as a member of the Alpine Chamber of Commerce. Comfort Keepers is also a member of the East County Chamber of Commerce.

Barbara Bonelli

Community Outreach/Care Coordinator

A long time visitor to Wilmington, Barbara is now calling it home, moving here from New York, after spending a year in Southern California. Her previous experience as a Caregiver, partnered with an extensive background in sales, marketing and customer service makes her the perfect fit as the our Community Outreach Representative as well as assisting with client care coordination.

Compassionate by nature, Barbara is a former mentor for Big Brothers Big Sisters Organization and is a volunteer participant in The Sister Study, an ongoing research study in the quest for a cure for breast cancer. Her life experiences aid in the empathy and understanding of our client’s needs and how to best serve them.

She has been a part of our CK Team for almost 5 years!

Jessica Kappler

Staffing Manager

Jessica joined Comfort Keepers team in April 2015. Jessica takes pride in assisting, advocating and protecting elders in our community. She has been working in Home Care since 2009 under many roles and understands different perspectives. Jessica started her Home Care journey working as a caregiver/ CNA and is also certified in CPR/ First Aid.

Teresa Nix

President, Administrator, Co-Owner

Teresa has a long career in home care, going back to when she was a teenager working as a Certified Nurses Aide at a local nursing home. Teresa worked as an Administrative Assistant and later Human Resource Associate for Classen Home Health after her return from the US Military. Later, Teresa worked as Executive Director at Bridges Cornell Heights, and then spent 4 years as General Manager at Comfort Keepers Ithaca. In August 2011, Teresa and her husband purchased Comfort Keepers Ithaca and began implementing their extensive experience to make it what it is today.

Senior care is something that Teresa has always taken pride in as her great grandmother and grandmother were owners and operators of a small retirement home in Ithaca prior to their passing. Teresa grew up in Ithaca around seniors, so spending time and working with Seniors is a natural comfort place for her. She has taken the best of the places she has worked and applied it to Comfort Keepers Ithaca, and she is very proud of the result.


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Cindy Adkins

Owner

Owner

Diana Workman

Recruiter

Recruiter

Amy Zimmerman

President

Amy is originally from the Mansfield area. She graduated from St. Mary’s College in South Bend Indiana with a degree in elementary education. She taught for 2 years and then went to work for her parents who owned a printing company in Mansfield. She eventually bought the printing business from her parents and ran it for 15 years. She moved to the Akron area in 2003. In 2007 she sold the printing company and bought Comfort Keepers. She has 2 grown children.

Jeff Nix

Vice President, Human Resource Director, Co-Owner

Jeff and Teresa met while they were both serving in the US Army in Germany. Shortly after he returned to Civilian Life he worked some temporary positions until he started working at Cornell University, Statler Hotel. After approximately 17 years, he left his AV Technician position to work full-time as a Co-Owner of Comfort Keepers. Jeff has supervisory experience from his time prior to AV Technician as a Conference Service Supervisor working directly with students. Jeff brings a sense of humor to Human Resources by relating with caregivers in a way that really works. He is often described at the master of one-minute management. As Human Resource Director, he brings many talents.

Jane Thompson

Owner & COO

Born and raised in Asheville, NC;  Married to Danny Thompson, CEO of Comfort Keepers, Greensboro;  Four children.   BS degree, Mathematics from UNC-Greensboro;   Attends  Christ Church Greensboro; 

Enjoys choral singing and participating in “Friends of the Arts” at Caldwell Academy;  and spending quality time with family. 

“As an owner since 2002, our carefully selected Comfort Keepers are the ones who are the face of our company and a primary part of our success as they provide valuable care to our clients.  They really are the ones who are the face of our company.  I personally enjoy  visiting  every new prospective client to help understand their needs and expectations of the service we provide.  It is an honor to extend our care to your families.” 

Corliss Gainey Bradford

Internal Care Coordinator/Scheduler

Corliss loves working for a company that's mission is to bring to the hearts of our seniors. She believes we elevate spirits every day when we show up and commit to doing what we say we’re going to do.

Corliss' Comfort Keepers experience began in 2013 as a Receptionist in the Gainesville, FL location. After a short break, she's happy to be back as an Internal Care Coordinator/Scheduler in The Villages office.

Jeanne

General Manager

Jeanne has been with Comfort Keepers for 8 years.  She started with Comfort Keepers as a scheduler matching our caregivers to Clients needs. Over the years Jeanne has grown within the Company and now is our General Manager. She works with our team to ensure that our clients are receiving good quality care.  She enjoys going out and working with our clients and their families to ensure we provide top-notch services.  She is also involved in working with families, clients, and professionals in the community to help seniors be able to stay in their homes with excellent one on one care.  

Headshot of Account Specialist, Brandy Howell

Brandy Howell

Accounting Specialist

Brandy joined our Comfort Keepers team in 2007.  She has many years of experience in Accounting/Bookkeeping.   Brandy is responsible for Payroll and all Customer accounts including Billing and Invoicing.  She also manages our Long Term Care claims.  

Tom Anselmo

Operations Manager

 

Tara Collins, RN

Nursing Supervisor

Born in Oakboro, NC;   Received Bachelors Degree in Elementary Education with a Minor in Sociology  from UNC-Greensboro;  Registered Nursing degree from  Guilford Technical Community College;  Married with three children.  

Hobbies:   music,  singing, golf, cooking and  spending  time with the family;  Enjoys  the mountains and Jamaica and eating real Mexican and Thai cuisines.   Employed with Comfort Keepers since 2004;  

“I enjoy being a nurse because of being a servant to others in times of need and working with our many Comfort Keepers as they provide care for our aging clients.”

Melissa McCaughey

Co-Owner/Client Care Coordinator

As Client Care Coordinator and a co-owner of Comfort Keepers in Rancho Mirage, I am finally feeling as though I am in the right place at the right time. As a caregiver, it is really satisfying to help the people that need it most.

My grandmother was extremely influential in shaping the person I am today. Since she passed away in 2009, I have made it my mission to give back to her generation in her memory and pay homage to all the good she did for those in her family, friends and community. She will be a tough act to follow but I will give it my best. I salute those of you who have a loved in need of care and you are the caregivers. Family caregivers are a crucial part of society. We have many veterans as clients, I thank you for the sacrifices you have all made to keep us safe.

Kim Brooks-Miller

HR Recruiting Specialist

Kim Brooks-Miller is a native of Peoria, IL, and attended Bradley University, where she graduated Summa Cum Laude with a bachelor’s degree in Education. Her recruiting experience includes: Corporate Recruiting Manager for Vermeer Corporation, Pella Windows and Doors Corporate Offices (both in Pella, IA), Affina (now HGS), and the Director of Recruiting for AIS, based in Peoria, IL. Kim also owned Healthy Cells magazine and hosted the weekly radio show, “Healthy You.”

Community involvement and volunteering is important to her. She has devoted her time and talent as an officer to following organizations including the Junior League of Peoria, Peoria Art Guild, OSF Women’s Advisory Board, and the Crittenton Centers Board of Directors.

Kim currently serves on the board of the Peoria Symphony Orchestra. She has been a recipient of the following awards: “40 Under 40” young leaders, the “25 Women of Leadership,” and the 2014 SCN Volunteer of the Year. Kim has been married to Steve Sink for over 20 years and they reside in Peoria. She enjoys her pets and her active faith walk. Kim is looking forward to engaging with our community of Comfort Keepers who care for our local Seniors.

Sally R.

Caregiver

Sally was born in Canada but came to California at the age of four.  She has lived in Northern California for the last 30 years and loves the diversity of the area.

Sally graduated from Shasta College in the year 2000 as a registered nurse. Recently, she discovered that it is part of her nature to serve as a Caregiver and now looks forward to working for those in need as part of the Comfort Keepers’ team.

Otherwise, she loves to crochet and quilt when she is not spending time working as a caregiver and homemaker.

Melody Reid

Business Development/Client Care Coordinator

melodyreid@comfortkeepers.com

Gloria Harris

Scheduler - Office Coordinator

Gloria comes from Cincinnati, Ohio and is a graduate of University of Cincinnati in Accounting and Business. A resident of Florida for 13 years and joined us at Comfort Keepers in 2012 as our Office Scheduler, Gloria also manages the Brandon office.  Gloria really enjoys working with our clients and caregivers in a compassionate and caring way. She is always going the extra mile to make sure all their needs are met.

Lida

Comfort Keeper

Coming Soon!

Julie Osgood

External Care Coordinator

Julie has worked in the medical field Since 2009; gaining valuable experience in a variety of different roles. According to Julie, she enjoys working for Comfort Keepers because they are a company that cares about everyone from their employees to their clients. 


Profile Picture of Tammy Cole

Tammy Cole

Community Liaison

A Caregiver with Comfort Keepers for 8 years. Has extensive experience with all caregiving skills, tasks, including caring for my own Great Grandmother for 6 years.  I’d like to say I am what you call a people person. I enjoy helping others, I am persuasive and well-liked. And always open to trying new things.

Having also held positions in Restaurant Management and in Sales, where I became a Top Seller within 2 months of being hired.  I have been awarded employee of the month a few times with Comfort Keepers and awarded Top Seller at Bath and Body Works. I have Great Customer Communication Skills and have increased Customer Satisfaction Ratings at several companies.

I Graduated from Taylor Center in 1990 where I then Married my high school sweetheart and have twin daughters that I love spending time with. My hobbies include watching soccer games with my family, attending arts and crafts shows. I also enjoy gardening and helping others. After all, it’s helping others that paved my way into caregiving. My Empathy for others is what helped me with the decision to care for my Great Grandmother so many years ago.

ToniLynn Holt

Exterior Care Coordinator/Internal Care Coordinator

To ToniLynn, senior care isn’t just a career. Being a caregiver is in her blood from being a wife, mother and currently being the primary caregiver for my father. She believes everyone has a story that needs to be told, we are just a chapter in their lives.

ToniLynn has worked in the medical field for the past 21 years ranging from hands on as a Certified Nursing Assistant to Administration.

Sheila Truncellito, CDP

General Manager

Sheila Truncellito is the General Manager with oversight of all services in the six territories of the franchise. She began her career with Comfort Keepers as Client Care Coordinator in 2012. She is a Certified Dementia Practitioner (CDP) endorsed by the National Council of Certified Practitioners.

Sheila hails from Indiana where she grew up in a farming family. She received a B.A. from DePauw University and went to work on the start-up staff of People Express airlines. She gained human resources experience there which she put to work in a career as a human resources manager in the insurance field.

She took a hiatus to raise her daughter and in those years also worked as a professional storyteller/singer, performing in many nursing homes, rehabilitation centers, senior centers and schools in the tri-state area. She has further served as a community mediator in her local municipal court system. She also loves singing in a cappella groups and sewing.

Sheila has been married to her wonderful husband, Gene, for nearly 40 years. They have a lovely daughter, Eva, who previously enjoyed working for Comfort Keepers.

Her daily joy is knowing when Comfort Keepers has found the perfect match between client and caregiver that lets clients and their families feel at ease and in good hands.

Merline Jeshuram

Franchise Owner

Merline Jeshuram became interested in healthcare while caring for a family member. After doing my research I realized  that there are high demands for caregivers and not everyone has a family member to care for them, those who do has their own immediate family to attend to on a daily basis.

Working as a caregiver for over thirty years, helping families with in-home care

has show that care can transform life for a better living.  

The joy of living at home allows seniors to enjoy a comfortable lifestyle. Seeing a smile on someone’s face each day is the greatest satisfaction and a moment of pure joy.

Michaline Ice

Director of Operations

Michaline Ice joined the Comfort Keepers administrative team in June 2015. As the Director of Operations, Michaline provides billing support and guidance to clients, manages payroll and office needs, while leading the administrative staff in day to day activity.  Michaline holds the Associates degree in Arts and Science from Illinois Central College, with a strong focus on Psychology. 

Michaline is no stranger to the healthcare industry, having spent 4 years as a Client Service Coordinator and Human Resource Generalist, where she worked with pediatric nursing clients and caregivers. She was responsible for working with clients on their billing and with caregivers on any Human Resource needs, scheduling, and managing and growing the Senior Bridge Program in the Peoria area.  

Michaline’s combined background in client care and customer service drive her efficient and joyful management style and make her the perfect fit for the Director of Operations role with Comfort Keepers.  She is passionate about care for the elderly and feels that being in their home can help them live a fuller life.

Megan Durbin

Territory Manager - Robbinsville

Our Robbinsville Territory Manager, Megan Durbin, has been with Comfort Keepers since 2013. She recently transferred from our Toms River office to our Robbinsville location. Prior, she was the Lead Staffing Coordinator in Robbinsville. Although she will miss Toms River clients and caregivers, she is excited to be back where it all started for her. Before joining Comfort Keepers, Megan worked as a private caregiver. She had many clients whom she loved dearly. Megan will admit she is not a good cook, but her one client loved her spaghetti, even though she had to put two packets of sweet and low in it! Megan loved taking care of her clients, especially singing and dancing with them. She even gave one of her clients the nickname of “hummingbird” because her client would hum all day long.

Megan formerly resided in Maryland for seven years. Prior to Comfort Keepers and private caregiving, Megan helped care for her grandmother and was a manicurist at an upscale salon for 21 years. Megan loved doing nails, but she felt it was time for a change and decided it was time to revisit her passion in helping the elderly.

Danielle Larymore

Operations and Care Team Manager

Danielle joined our Comfort Keepers team in May 2017.  Her background is in Healthcare Administration with Carolina Pines and The Medical Group.  In 2014, she graduated from Florence Darlington Technical College with an Associate in Science and Associate in Arts. She earned her Bachelors of Science in Healthcare Management in 2016 from South University.

Tracy Kelley

Owner/CEO

For over 14 years, Tracy Kelley has been inspiring others to take action on what some might call the most noblest of pursuits— providing respite care in Pasco County for our senior loved ones.  

The realization of this passion for serving others, however, can be traced back over 27 years ago, while attending Florida Southern College for her Bachelor of Science Degree in Psychology.  It was during her education and her many years of serving customers of all ages in the insurance industry that she found her passion for people, but wanted to do something more.

As a mother of three, she was seeking to fulfill that passion while maintaining a flexible schedule for her children.  When Tracy saw a growing need for elder care in Pasco County, she realized that her passion for people would be best put to work by helping seniors maintain independence and quality of life in their homes. Owning and operating a home care service that offered a range of caregiving levels—from respite care and palliative care in New Port Richey and the surrounding area, to dementia care and end of life care—would give her the opportunity to give something back.

Never losing sight of that vision, in 2002 Tracy opened Polk County’s first Comfort Keepers to provide unparalleled senior home care to residents of Lakeland, Winter Haven, Sebring, Lutz, New Port Richey, Zephyrhills, and the surrounding Central Florida area.

Tracy sets the high standard for everyone at Comfort Keepers by demonstrating that every aspect of the company must be grounded in love for the clients. It’s at the heart of everything a Comfort Keeper caregiver does for the client. 

In her spare time, Tracy enjoys spending time with her family and supporting worthy causes that help enhance the quality of life for local senior residents.  In Tracy’s own words, “We get to help the hands that built America.”

Paul Burke

Owner

Paul is an experienced business owner and entrepreneur having owned and operated business for over the past 20 years. Paul has been recognized by North East Ohio Technology Center (Nortech), Crain’s and Ernst and Young as an innovative and forward-thinking business professional specializing in launching, operating and scaling small businesses. After an eight-year caregiving episode where he took care of his ailing father who was afflicted with Parkinson’s and Lewey Body Dementia, Paul made the decision to share his caregiving experience and purchase three Comfort Keeper franchises with is business partner Mark Shee.  Paul enjoys playing golf and resides in Beachwood with his family.

Headshot of Sales Intake and Social Media Specialist, Alisha Rowell

Alisha Rowell

Sales Intake and Social Media Specialist

Alisha joined our Comfort Keepers team in 2013.  Alisha coordinates Sales Intake calls from Healthcare Providers and potential customers. Her caring guidance assists them with making decisions about our in-home care services.  She also promotes Comfort Keepers events and services through our Social Media campaign.  Alisha has four children, she enjoys spending time with her family and going to the gym.    

Paula Kolp - Scheduler

Paula Kolp

Scheduler

Paula joined Comfort Keepers after a distinguished career in Real Estate and Transportation & Logistics.  Her involvement in Real Estate was as a Sales Associate in Carmel, NY.  Paula spent a number of years with William B. Meyer out of Connecticut and New York.  Her duties included Operations and Financial responsibility.  For 9 years she worked with her husband managing a Consulting Company.  Paula has the responsibility of Scheduling all of our excellent Caregivers.  

Comfort Keepers Caregiver

Holly Carbone

Internal Care Coordinator

Holly is a certified nursing assistant that has been working in the home care industry since 2004. Holly has also been a coordinator with Comfort Keepers since 2011. Working with Comfort Keepers, Holly has had the pleasure of witnessing the compassion and the empathy that our caregivers provide to our clients and their families. Being a part of a team that supports and encourages each other to achieve success is how Holly believes we are Elevating the Human Spirit at Comfort Keepers.

Wendy Smith | Comfort Keepers Kingsport, TN

Wendy Smith

Office Administrator

Wendy Smith is a long-time employee with Comfort Keepers in Kingsport. She began as one of our grassroots caregivers and now serves as our Office Administrator.  Wendy was selected as Caregiver of the Year in 2009. This award bumped her into Scheduling Coordinator in 2010 to Client Care Coordinator in 2011 then to Office Administrator in 2020.

Wendy enjoys working with both our clients and caregivers. Having served as a faithful caregiver, she understands both spectrums and the needs involved in each.

Wendy is a mom to five children and wife to Matthew. In her spare time, between managing a family, Wendy enjoys watching Tennessee football.

Charlotte Hamilton

Recruitment Manager

Charlotte joined our Comfort Keepers team in February 2019.  Charlotte supervises the Recruiting Team in all territories and is responsible for developing strategies to hire the best candidates.  She also provides a thorough Orientation and On-boarding process for all new employees and attends job fairs to promote Comfort Keepers in the community.  Charlotte is married and enjoys time with her family, friends and her son's baseball games.

Rich Howe

Owner

Rich has operated four successful Comfort Keepers locations in New Jersey for over a decade, and was directly involved in home care for many of those years.

Prior to joining the Comfort Keepers family, Rich was a small business owner and Senior Executive in construction, retail and automotive segments. Those paths changed when he was faced with the struggle of raising a family of six children, and needing help to care for his Father-in-Law who had MS, and his Mother, battling Breast Cancer. It made it easy to understand the need for Comfort Keepers.

That need turned into enthusiasm and interest, and Rich found himself wanting to become an even greater part of a company that supports families who need help caring for their loved ones.

Comfort Keepers of the Mid-Shore began in 2003. When the previous owners decided to retire, Rich realized the need for Comfort Keepers to continue.

After visiting the Eastern Shore several times, he knew he wanted to be a part of this community, and grow Comfort Keepers to ensure that seniors on The Shore also had access to a higher level of compassionate caregiving.

He looks forward to caring for clients, and continue to give high quality, compassionate care for many years to come.

E-mail me: richardhowe@comfortkeepers.com

comfort keepers scheduling, staffing, administrator

Christy

Senior Staffing Coordinator

Born and raised in rural Minnesota, Christy loves love spending time with her kids, family and friends.  She also enjoys meeting new people and building relationships. Christy has been with Comfort Keepers for over 5 years and brings much hands-on experience to her role as Front Desk Administrator.

Kandy Farmer

Caregiver, Comfort Keeper of the Month - January 2019 & April 2018

We are pleased to honor Kandy Farmer as our January 2019 Comfort Keeper of The Month! Kandy also won this distinction in April 2018. She has been a Comfort Keeper since 2013 and holds the title of “Longest-serving Comfort Keeper” of this franchise.

Bringing wisdom, knowledge and experience, Ms. Farmer is a beloved companion, dutiful advocate, and highly skilled professional. Clients and their families can rest assured that no matter what the day brings, “Kandy can!”

Thank you for being part of the Comfort Keepers family, Kandy! Here’s to many more years to come!

Cheryl Costa

Caregiver

Cheryl joined Comfort Keepers Plymouth, NH September of 2012. She has been a resident of New Hampshire for nine years. Cheryl enjoys her time with her four children and two grandchildren. Cheryl came to us with lots of experience having previously worked in a nursing home in Massachusetts. She says she has enjoyed working with the staff and clients. Numerous clients have requested she become their primary caregiver. We thank her for dedicated service and awarded her Caregiver of the Quarter for 2nd Quarter 2015!

Sue Brekenfeld

Client Care Coordinator

I believe in treating every human being I meet with dignity and kindness. Many careers later, I find that I am at my happiest place right where I am. I love being with seniors.

I started helping a few elderly people where I lived. I inevitably had a long list from a number of people. Soon I was walking dogs, checking in to see if all was well, and driving to doctors and various appointments!

I found that my niche is working with seniors. And to make it even better…they seem to really like me! Seniors have lived lives that are rich and varied, like a tapestry, they have woven stories that are full of light, love, tragedy, war and happiness. I want to help them live their days in comfort, with companionship and in peace and dignity.

I am thrilled to be working for Comfort Keepers. The name embodies my philosophy…giving comfort to the elderly.  Every smile and hug, every “thank you” from our clients makes an enormous difference, driving us to deliver the best quality in-home care. As Client Care Coordinator, I am in constant communication with my clients, visiting them regularly and making sure all their needs are met.

Ginny Swancy

Business Manager/Care Coordinator

Ginny likes to say that she is one of the few locals left in our community. She grew up and Marietta and graduated from Wheeler High School.  She has been working for Dr. Enix since 2009, first as a Licensed Massage Therapist and then as Office Manager. She’s worn other hats before that as the Property Manager of her homeowner’s association, Statistical Analyst for Air Jamaica Vacations, Director of Operations and Director of Reservations for outsourced call centers and airlines and way back she was a Day Care Director.  These are all seemingly different careers but all with the same thread of helping people which is her passion.

Family is very important to Ginny. Her daughter, Lauren, lives in Cartersville with her husband, Austin, and two sons, Wyatt and Gage. Ginny’s favorite thing to say is ‘babies are the best’ and can most often be found playing on the floor with Wyatt and Gage, whenever she has a chance.  Ginny also has a son, James that is lives at home with her. 

Ginny’s ‘Granny’, who is 95 and lives on her own, along with several senior patients that we have/had are what fueled the desire to learn more about how to help senior adults. She took a Gerontology course at KSU and learned about ‘aging in place’ and the impact an aging population is about to have on our country. Ginny’s Granny is just now getting to a point where she is going to need a Comfort Keeper in helping to keep her spirit elevated because she had to give up her driver’s license . The experience of being on both sides of this coin is invaluable. In addition to Granny, there have been patients that we have walked thru the aging process with and one in particular the difficult death of the husband who went into a nursing home because he became too much for her to handle on her own and the challenges of that and the aftermath for the wife.  With all of that we just knew we needed to do more.

Ginny attended and served at Liberty Church in Marietta for 18 years and is now at Deep Waters Community Church. She is passionate about her walk with Jesus above all else. She has served in the nursery, with the youth and in the financial and inner healing ministries. 

Apart from work, church and family Ginny is most likely to be found on Tybee Island. She loves the ocean and makes a run for the coast whenever possible!  If it’s during football season she can be found watching the Georgia Bulldogs!

Ginny is here for the Comfort Keepers clients and caregivers for whatever is needed. She would tell you to just ‘reach out with whatever need, big or small’.

Senior Care Scheduling Manger and Client Experience Manager

Leah Dulce

Scheduling Manager & Client Experience Manager

Leah joined Comfort Keepers in December of 2019. She was born in the Philippines and came to the U.S when she was 8 years old. 

Leah, along with her family, lived in San Francisco for a few years and moved to San Diego when she was 10 years old. She has lived in San Diego ever since. With over 20 years of customer service experience under her belt and a few years working in the medical field, Leah embraces her title as Client Experience Manager and Scheduling Manager. She has worked on and off Coronado Island since the age of 18. 

Leah's biggest accomplishments are her three son's. Although her son's are number one priorities, this does not hinder the quality of service that she provides for all her clients. "It's all about finding the right balance between family life and work life. When it comes to our clients, it's about treating them like family. The same goes for our amazing caregivers. I am very fortunate to have a career that I enjoy."

Nick Bryan

Owner

Nick's extensive experience in business development and management brought him to a leadership position at Comfort Keepers in the Annapolis area and its surrounding communities.  He brings diverse interests in strategic planning and operational growth to his business.

Caregiver Comfort Keepers

Pamela R. Anderson

Registered Nurse/Client Care Coordinator

Pam Anderson has been with Comfort Keepers for over 10 years and a Registered Nurse for 40+ years.  

She works closely with clients and caregivers to ensure client satisfaction that exceeds their expectations.  A graduate of New England Baptist Hospital in Boston she has a wide range of public health experience but specializes in her passion…homecare.

Being a native Rhode Islander, Pam easily navigates the state providing home assessment services to meet the unique needs off each and every client.  Her primary goal is to keep seniors comfortable and safe in their homes while improving their quality of life and independence.

Kristin Hardin

Care Coordinator

KristinH@ckupstate.com

Claudia Olesak

Caregiver

Claudia is a very special Comfort Keeper. She obtained her fondness for the elderly as a young child when her grandparents took care of her. Claudia often goes the extra mile to ensure her client has the best care. Claudia enjoys playing cards, board games and going on outings with her clients. Claudia likes to play golf during her off time.

Melissa Wilson

External Care Coordinator

Melissa started as a caregiver with Comfort Keepers and loved knowing that she was there for individuals when their family could not always be. She learned a lot from each of the families she had the opportunity to work with. 

When the External Care Coordinator position was posted,Melissa  knew that she wanted to do it, and for this amazing company. She now has the opportunity to introduce families to their new caregivers and she has helped build many bonds between those families and caregivers. 

Melissa also does marketing for Comfort Keepers has been able to spread the amazing stories of the work done here. She truly enjoys the work and the team that she works with. Comfort Keepers is truly a family. She enjoys getting up and working with her extended family everyday. 

Nancy Kingfisher - RN (Registered Nurse)

Nancy Kingfisher

RN (Registered Nurse)

Nancy was born in Long Branch NJ and received her education in Plainfield NJ. She attended nursing school while she was in Bayonne NJ.

Nancy is especially proud of her three children, all girls, who are Registered Nurses and work at First Health.  She is also the proud grandmother of eight, with four boys and four girls.

After being away for a while, Nancy moved to Oklahoma for twenty five years before returning to NC.

Nancy's experience includes being the Director of Home Health, hospice and a non-skilled Medicaid program.

Nancy also currently serves as the Medical Committee Coordinator for Moore County NAACP. 

Alicia - Certified Nursing Assistant

Comfort Keeper

Alicia is a Certified Nursing Assistant. She is highly experienced and qualified in caring for others. With over 30 years in caregiving, she has devoted her life to enhancing the quality of life for all of her clients. Alicia is a very loving person who has proven to be a great role model for our caregivers.

Donna S.

Comfort Keeper

Donna is the true definition of a natural care giver. Beginning as a caregiver with Comfort Keepers in 2014, Donna has always had the ability to make her clients feel like family. Donna spends her time with her clients doing things like shopping, cooking, and hitting the slots at the casino. She is a grandmother of 5 and a great-grandmother of another 3, so she always keeps herself busy with her loving family.

Lisa Tell

Lisa Tell

Credentials & Records Specialist

Lisa’s friendly voice is often the first one that callers hear when phoning Comfort Keepers.  Since joining Comfort Keepers in 2013, she has been instrumental in keeping the office organized and running smoothly.   Her empathy for the elderly and her strong attention to detail make her an essential part of our team.  

Denise Magill

Owner

The three Comfort Keepers offices under the Magills’ leadership have been recognized as one of the top 25 offices nationwide for Operational Excellence.

Operating the Comfort Keepers business isn’t the only area of focus for the Magills. Seeing the constant need for well-trained medical staff in the Omaha area, Rick and Denise decided to open a medical certification school in 2012. Quality Career Pathways provides the area with over 1,000 newly certified CNAs and CMAs each year.  Many of those become Comfort Keepers Employees. It is like an 80-hour interview as we can see their personality and ability in the school. This is how we are able to hire the best of the best.

 “We can do so much more for this community and are ready to help,” Denise says. She and Rick are constantly pursuing additional opportunities to assist the area seniors and medical community, including adding more certification options to their school.

Rena Norris

Office Manager

Rena has lived in the Yuba Sutter area for over 35 years, with extensive office & administrative experience working over 22 years as an Associate/Financial and location HR Coordinator at Pepsi Cola.  Rena has worked in with the community processing sponsorships, donations and organizational team building & community events.  During her time at Pepsi she was awarded employee of the year and was a two -time employee of the quarter. Her community involvement includes various Leadership positions at area churches where she continues to volunteer. She believes strongly in community, culture and team building. Rena and her husband Bill currently live in Yuba City.

Sharon Stanecki

Intake Specialist

I have been part of Comfort Keepers since 2008. My main duties as an Intake Specialist are to answer any questions that a potential client may have when trying to find care for their family. I make sure that any caregivers who may have any questions/scheduling concerns, are addressed so that they can go out and provide quality care for their clients. When not working in the office, I  enjoy spending time with my husband, 3 children and Golden Retriever "Jack" at our cottage in Northern Michigan.

Kelly Lagasse

Recruiter

For a little over two years, Kelly has been employed with Comfort Keepers performing HR tasks such as recruiting, interviewing, screening, training, performance evaluations, benefit updates, maintaining HR records and retaining of caregivers.

Kelly enjoys working at Comfort Keepers because the staff works so well as a team.  They work toward the goal of keeping our clients safe at home and our caregivers happy in a field where they can make a difference in seniors' lives.  She enjoys the interaction with our clients and caregivers on a daily basis.

Gailen Spinka

Owner/General Manager

Owner

Karen Carranza

Internal Client Care Coordinator

Karen has been a member of our Comfort Keepers family since 2012. She is our Scheduling Coordinator. She is a South Bay native. Karen has a background in Medical Assisting and became interested in caring for people as a child. She had helped her grandmother take care of her grandfather until he passed away. She has also worked as a caregiver and understands the importance of each client's schedule, needs, and personal preferences. Karen is a whiz at coordinating and balancing hours and making sure everything runs smoothly. She always has a smile on her face that brightens up the office.

Carol Nichols

CFO

I am a detail-oriented mother of two who believes in the power of checks and balances. I work behind the scenes, stewarding what we have been given, to ensure we are able to help the next person in need. I love the positive impact we have on our community and being in an industry that’s built around a worthy cause. In my spare time I enjoy spending time with my family and involvement in church activities.

Doug Johnson

Owner

Doug had 15 years of hospital experience before coming to Comfort Keepers. With the personal experience of caring for aging grandparents, Doug understands the difficulties families can have with senior caregiving. His experience allows him to provide the highest-quality in-home elder care to seniors and their families in Bloomington and the surrounding areas.

Doug’s relationship with his paternal grandmother helped shape his love for the senior population. Working with her as she aged and watching her transition from home to a nursing facility, opened his eyes to the need for in home care. Doug donates his time and resources to many senior events including The Active Aging Collation, the Memories in the Making Alzheimer’s project, member of local Chamber of Commerce and other various community activities.

Jennifer McGee

Client Care Coordinator | 7 Years

We’ve got this!

Jennifer is one of the first people you’ll meet when calling our office.  She is a beacon of knowledge for clients and caregiving staff.  Working closely with families and team members, she ensures all client notes, their care plans, and the caregiver’s schedule are all entered accurately into our database.  When she isn’t working hard at the office, Jennifer enjoys gardening, cooking, and spending time with her family and rescue beagle, Chance (they gave him a second). 

Jennifer graduated with a B.A. in Hospitality Management.  Her past work experience outside of Comfort Keepers includes being a Staff Accountant at the Union League of Philadelphia, a Receptionist at Main Line Health and Fitness, and an Exton Accountant at Post College Hotel.

Kaitlyn Care Coordinator Comfort Keepers

Kaitlyn Borger

External Care Coordinator

Kaitlyn has spent the last 10 years working in the senior care industry. Before joining Comfort Keepers, she worked as an admissions & marketing coordinator in a busy subacute rehab facility in Colorado. Kaitlyn also has experience working as a social worker in a long term care facility, a care manager in assisted living, and a CNA in various LTC & acute settings.

Kaitlyn loves working for Comfort Keepers because it gives her the chance to make a difference in the lives of clients and their families. She strives to incorporate a holistic approach with clients and caregivers and enjoys getting to know all our clients. Kaitlyn believes that seniors provide invaluable insight into our lives and have a wealth of knowledge to share!

Heidi Karcher

On-Call Scheduler

Heidi teaches Chemistry and Physics at Thomas Jefferson High School. She played softball at Penn State University, and now coaches varsity softball at Thomas Jefferson High School. Her top notch work ethic and superb problem-solving skills make her an invaluable asset to the team.

Lori Mace

Recruiter

LoriM@ckupstate.com


Amanda Foster

Operations Manager

Amanda joined Comfort Keepers in December of 2006. She is proud and honored to say she is a part of a wonderful team. She began as the Client Care Coordinator, helping clients and families receive the best possible care. Over the years she has developed a great understanding of the Circle of Life and aging with dignity! Additionally, she has extensive training in Alzheimer’s and Dementia through the Alzheimer’s Association.

When Amanda is not working she is at home with her husband and 3 beautiful boys (one of her boys happens to be a Miniature Schnauzer who never leaves her side!). Nothing makes her happier than spending time with her family. When she is not chasing her boys around she takes every opportunity to go camping and four wheeling. She is also a big animal lover and advocate. 

Steve Rudolph

Consultant

Stephen P. Rudolph, FACHE, is a board certified health care executive and a Fellow in the American College of Health Care Executives (FACHE). He has nearly thirty years in the health care management field with operational and sales experience in hospitals, health care associations, clinics, HMOs, PPOs and insurance companies. He has been the Chief Operating Officer of a statewide insurance company, helped start up and operate one of the first HMOs in Dane County and has served as Vice President, Corporate Business Development Sales and Service at the state’s largest PPO. He is an active health care and insurance consultant. He has a Master’s Degree in Health Care Administration from George Washington University in Washington DC and has been a licensed Nursing Home Administrator since 1975. He is also a Certified Senior Advisor (CSA) and a member of the Society of Certified Senior Advisors.


Britney McNeill

Staffing Coordinator

The Staffing Coordinator position is central to the operation of any home care organization.  Britney is responsible for ensuring all of our many clients’ diverse needs and interests are matched with our individual caregiver’s skills, experience and availability. Part air traffic controller, coach, counselor and administrator, Britney ensures that all of the pieces fit together to ultimately fulfill our mission to provide the same high quality care experience that we would want for our own family members. 

Britney began her career with Comfort Keepers as a caregiver and Certified Nursing Aide which is highly beneficial in her current position as Staffing Coordinator enabling her to have true insight into the client and caregiver worlds that she manages on a daily basis.  Britney’s friendly and steady demeanor make her a popular person for our clients and staff to work with.

Britney has achieved other entrepreneurial and business successes including opening her own salon at the age of 24 and previously managing business for a Health and Wellness Company.

When Britney has time to spend at home she enjoys the company of family and cooking meals.  Her kind heart, analytical mind and professional experience make her an exceptional member of our Comfort Keepers team. 

Adrianna Outlaw

Bookkeeper

Adrianna is our new Bookkeeper and is responsible to making sure clients are accurately billed.  She became interested in Comfort Keepers due to its small knit environment, and the ability to have a great work-life balance.  Before working for our agency, Adrianna gained experience helping seniors by working at an assisted living community.  When relaxing at home, she enjoys spending time with her children (she is an avid volunteer at their school), adventuring to new places, and doing fun DIY projects to her home.  Adrianna truly has a passion for helping people in any way she can.

Words of wisdom from Adrianna:

“Kindness costs nothing, but means everything.  Always use it.”

Jennifer Hocker

Human Resources

 Jennifer Hocker is currently serving as the Human Resources Manager.  She is a devoted employee who is committed to supporting the team.  Jennifer has been with Comfort Keepers since 2017.  

Jennifer has 33 years of experience in the healthcare field.  She first found her love of long term care when she became a CNA right out of high school. Jennifer started her career with Comfort Keepers in the billing and payroll departments before finding her niche in Human Resources.  Jennifer enjoys her supportive position and strives to help make Comfort Keepers the Employer of Choice.   

She enjoys the outdoors and especially adventuring with her dog, Simon.  Jennifer enjoys capturing nature's beauty through photography.  She has 3 grown sons and enjoys spending time with them and their families and spoiling grandkids.  

What I love most about Comfort Keepers

Comfort Keepers embodies everything  I believe about what client care should be; respect, dignity, joy.  Comfort Keepers also acknowledges that the way to provide the best care is to be a great employer.  I am truly honored to be a part of such a wonderful company.   I think it's rare to find a company that cares about it's employees and clients to the degree this one does and I feel very fortunate to be a part of the team. 

Mickey Pryor

Caregiver, CNA

Mickey Pryor moved to Las Vegas from Wichita Kansas with many years of experience in caring for seniors and adults. She is also a licensed Certified Nursing Assistant as well as an X-ray Technician. Mickey is a warm and caring person who puts her clients’ best interests first. Mickey is a naturally compassionate caregiver who is also a mother of a special needs child. She has been with Comfort Keepers since August 2015.

Thomas LaMacchia

Owner & President

Coming Soon

Headshot of Comfort Keepers Owner, Bryan Dunn

Bryan Dunn

Owner

Bryan Dunn has extensive experience in the medical device industry, where he learned about the landscape of care for patients and clients. He has lived in the Ann Arbor, MI area for over 30 years, which is why he is passionate about bringing a positive service to the seniors in the community, as well as employment opportunities for those wanting to care for others.

When Bryan isn’t working, he likes to spend time with his wife Sarah and two daughters Nora and Wendy, as well as enjoys time outdoors. Bryan is excited and proud to join the Comfort Keepers® family in Ann Arbor, MI. 

Michele Harvey

Accounts Receivable/Administration

Michele is the voice of CK Pittsburgh South managing incoming calls and assisting with the flow of communication in the office. She also acts as support for the administrative staff helping them achieve their goals. Her even temper, intrinsic motivation and tireless efforts are an asset to the office staff.

Deborah Jones

Caregiver

Hi, my name is Deborah Jones. I am a Comfort Keeper’s Caregiver and have been for almost two years.

Before I became a caregiver, I served my country in the US Navy, and also became a mother and a wife. In 2001, I became a Certified Nurses Assistant, where I learned that it is important to many people to have someone in their life who is a caring, compassionate, and understanding person. I strive to excel in all those areas. I find it important to teach my children the same and by being a caregiver, I do. I am also able to teach them that just because we have holidays, doesn’t mean that our health has holidays, therefore we should be there for those in need, especially on those days. 

In 2009, I graduated with an Associates of Science in Medical Assisting, earned a Certificate in Medical Coding and Billing, and a Certificate in Medical Assisting. I am also a volunteer with the Boy Scouts of America, as a leader and a merit badge counselor.

Polly

Team Member

Why do you enjoy working with seniors?

"Seniors have years of experience which I find very interesting to learn about as I work with them. If they have lived to experience their senior years, they often have stories to share about how their persistence, faith and or general positive outlook has helped them live to this time of life. I have grown to admire many of my clients. I have a personal opinion which might be of interest to possible caretakers. To me, Seniors and their generation, are often able to laugh at situations and at themselves in a manner not as common with other generations."

Why do you like working with Comfort Keepers?
"Comfort Keepers is a very organized Office. The guidelines are clear and the reminders to complete paper work and training sessions in a timely fashion, are extremely helpful for a Caregiver like myself, as I tend to procrastinate completing detailed paper work. Also, in an emergency situation with a client at home, Comfort Keepers is easily available to guide caregivers."

What’s your favorite part of being a Comfort Keeper?
"
I appreciate the assignments of clients to my caseload being well matched to my experience and skill level. There always can be difficult situations, but the intake staff seems to have an ability to match caretakers and clients very well."

What advice would you give someone looking to become a Caregiver with Comfort Keepers?
 "
If you enjoy working closely with clients, have an interest in older people in your life, enjoy working in a home, and perhaps have some experience dealing with creating a stimulating environment for an individual with a need for assistance to remain in their personal home, it is worth a try for you to consider this type of work."

Sasha Vowell

External Client Coordinator

Sasha has been providing care to seniors for 10 years in facility living and home care services on all levels.  Her life's joy comes from being able to experience life with our clients. Sasha enjoys being a part of their lives and finding ways to make their lives more fulfilled. 

She holds CNA, CHHA, and marketing credentials.

Beckie Perez

Scheduling Coordinator & On Call Coordinator

Beckie has years of experience providing in-home care and has worked as a caregiver for Comfort Keepers for over five years. Additionally, she is a mentor and trainer for new additions to our team, helping to make sure that all of our caregivers are well prepared to provide the highest quality care. She also serves as a weekend on call coordinator to ensure that someone is always ready address any concerns that come up, regardless of day or time.

George Macias, CSA

Director of Operations

George Macias is Director of Operations for Comfort Keepers Redlands, Riverside, Corona office. In this role he oversees the day-to-day operation of the business including client intake and care, caregiver hiring and training, and community involvement. George has a personal passion for improving the quality of life of seniors. George is a Certified Senior Advisor which provides him with a deep and thorough understanding of the challenges and opportunities seniors face which impact their quality of life. George has been involved in the Senior Healthcare industry since 2011. George loves how our services can also bring our clients families some peace of mind.

George previously owned an in-home care business in the Inland Empire. Before that, he worked for 25 years in retail management. George is on the boards of Inland Association for Continuity of Care, the Yucaipa Chamber of Commerce and Smiles 4 Seniors, an emergency assistance organization for Inland Empire seniors. He is a husband and father of two and is very involved in the local community. 

Diane Page

Client Care Coordinator

Diane has called the Yuba- Sutter area her home for 6 years. After a 39-year career in Retail, including top-level management with Whole Foods Market, Diane now calls Comfort Keepers her new home.

Comfort Keepers has allowed her to use the many skills, to provide empathy and support to the families who need tender loving care that Comfort Keepers provides. It also allows her to give back to the community, providing services that come as second nature to her. In her off time she enjoys spending it with her husband Randy and their golden retriever, Charlie, vacation trips to Fort Brag and visiting the grandchildren.

Begay (Amy) Carr

Scheduling Coordinator

Amy began her journey with Comfort Keepers as a caregiver back in January 2015.

Right away we recognized her ability to connect with seniors and how proficient she was at taking care of her clients! And she had a keen sense of detail so....

We brought her into the office to help with scheduling. She now applies her knowledge of what clients want and need to her scheduling duties, each day.

Amy earned an Associate of Applied Science Degree from Mid-Plaines Community College, continued her studies for 1 year at Howard University and has her Certified Nursing Assistant (CNA) Certificate.

We are very lucky to have her as part of our team!

Rayanna Marez

Coordinator Assistant/Caregiver

I love helping people and doing whatever I can to help our company grow. The recent transition from being a caregiver to working in the office has been such an uprising, amazing opportunity for me. I wanted a change, to help in different ways, and to gain more experience, but I will always love caregiving. I have been employed with Comfort Keepers for a year and have been a personal and skilled caregiver for 5 years.

 I also attend college at UNM Valencia, part-time. Besides my compassion for work, my boyfriend and I have a beautiful little girl with one on the way. 

What I love most about Comfort Keepers is the caring, compassionate clients. I love getting a chance to work with all these amazing people and helping in any way I can. I also love the helpful, dedicated, employees and team that I work with. 

Robyn

Assistant Coordinator

Assistant Coordinator

Victoria

Caregiver

Victoria is another Comfort Keeper that takes pride in her work. She is a CNA with several years of experience. When she provides care to her clients she not only gives them her skills and knowledge but cares for them in a very sincere way. She was referred to us by one of our client's whom she cared for on her own free time.


Ani Gibson PT

Operations Manager and Owner

Ani graduated from Thomas Jefferson University in Philadelphia in 1992 with a Master’s Degree in Physical Therapy. For 18 years, she practiced Physical Therapy working with seniors both in the Assisted Living setting and in the home. In June of 2010 Ani, along with her husband David, decided to become a Comfort Keeper and open the Montgomery County Comfort Keepers office. She still has an opportunity to utilize her skills as a PT for client care and is enjoying learning all the new things that come with owning a business.

Hannah Brown

Operations Manager

Hannah Brown is responsible for overall operations of Comfort Keepers' office in Sonora.  This includes oversight of our caregiver hiring, training, and retention, as well as client scheduling.  Hannah has a strong background in client services in the health care industry, and joined Comfort Keepers in December, 2020.

Pam Pell

Sales Manager and Care Coordinator

Did you know that there are 7 health benefits to smiling? Improved Mood; Lower Blood Pressure; Stress Relief; Better Relationships; Stronger Immune Function; Pain Relief and Longer Life. That’s why JOY is so important – it brings laughter and smiles, which are infectious! Pam love being able to bring that… Every. Single. Day!

After 30 years in the printing industry, Pam found herself in the Senior Services space in 2013. She stepped into the role of family caregiver for her grandparents, and now her parents and extended family. Pam believes we are all entitled to the dignity of well cared-for aging, and is grateful to help provide that.

Jill Ercolano

Scheduling Coordinator - Robbinsville

Jill Ercolano is our Scheduling Coordinator in our Robbinsville location. Prior to working at Comfort Keepers, Jill worked in retail as a Personal Shopper, Assistant Buyer, Bookkeeper and Manager. Her ability to work in a fast paced environment makes her an excellent addition to our Toms River team. 

In Jill’s spare time she enjoys spending time with her children and dogs. She also has practiced Yoga for the last 16 years. 



Whitney Gales

Sales & Quality Assurance Coordinator

Whitney Gales joined Comfort Keepers in January 2021 as Quality Assurance and Sales Coordinator.  She brings 8 years of experience in senior living and dementia care and 18 years of customer service experience. Growing up, Whitney spent a lot of time with her grandparents. In 2012 her grandmother developed dementia and began to need care.  It was a difficult time for her family, but it sparked Whitney's passion for being a knowledgeable ally for families needing assistance in navigating the confusing world of senior living.  Whitney's goal at Comfort Keepers is to provide support, guidance, and solutions for Mid-South Families. Whitney can be reached by email at whitneygales@comfort-keepers.com.

Suzy Whelan

Community Liaison

Suzy brings ten years of experience in the Senior Care Industry in the Monroeville and surrounding area. Her engaging, professional, and compassionate nature is reassuring to clients and their families.  She enjoys her off time traveling, golfing and reading.

Linda Ramey

Linda Ramey

Marketing Liaison

Linda’s broad experience includes serving as vice president of a North Georgia acute care facility and director of business development for a 22-county primary health care provider.  She currently serves on multiple area boards and committees for healthcare and economic development.

Terry Westerhaug, CDP

Territory Manager - Warren, Bridgewater, Morristown

Terry Westerhaug is the Territory Manager of our Warren office that services Somerset and Union counties. Terry has been with Comfort Keepers since 2007, and he is a Certified Dementia Practitioner (CDP) endorsed by the National Council of Certified Practitioners.

Terry grew up in Minnesota, where he studied architecture and business at the University of Minnesota. He spent four years as a professional skiing instructor and still loves to ski whenever he can. Shortly after getting married Terry and his wife moved to New Jersey. They love to entertain friends and show off their culinary skills. Their family includes a college aged daughter and an overactive Wheaton Terrier.

Having spent many years in the corporate world, as a purchasing manager, plant manager and director of operations, Terry decided to take some time off and spent six wonderful years as a stay at home dad. Terry brings vast experience as a manager, trainer, recruiter and business executive.  He is extremely dedicated to our clients and takes pride in the satisfaction of knowing their loved ones are in good hands.

Brittany Zillmer

Internal Care Coordinator

The thing Brittany loves about working for Comfort Keepers is the way this job challenges her every day to learn and grow not only as an employee but as a person.

She had spent the past 11 years in different parts of the health care field. I have done everything from housekeeping to care-giving to her current position of Internal Care Coordinator.

Raven Anderson

Client Care Coordinator

Raven has been a part of the Comfort Keepers team since 2011. She started off as a caregiver for high skilled clients and quickly proved herself as a compassionate and dedicated worker. She is a certified nurse assistant and received the Comfort Keeper of the Year award in 2017. As a member of the client care team in our office, she handles questions and concerns regarding our clients' care and keeps our caregivers up to date on any changes so they are always equipped to provide the best care.

Clark Bongaardt

Owner | 17 Years

Clark was born and raised in the Glen Mills area of Pennsylvania. After graduating from Delaware Law School of Widener University, he practiced law in Media PA for over 20 years. Clark subsequently earned a Masters of Law in Taxation degree from Villanova University where he also taught in the Villanova University Paralegal program for more than 15 years.

After being a caregiver for both his mother and father in law, he and his wife, Sallie saw a significant need for quality in-home care for seniors and opened their Comfort Keepers' office in Springfield, PA in 2002. As the first employee, Clark opened the doors to this new opportunity that would ultimately prove to be more rewarding than he ever imagined. In their nineteenth year of operation, Sallie and Clark continue, as they did when they first opened their doors, to both be in the office every day helping clients and their families.

The intent for Comfort Keepers since its inception was always to maintain the values of a family business.  True to that philosophy, Sallie and Clark’s son, Ian, who had been involved in Comfort Keepers for many years, became a partner in 2016 adding to its growth and commitment to excellence.  

In 2011, Clark expanded the area of service offering into Montgomery County by opening an office in King of Prussia.  Their commitment to overall quality and service has been the key focus in the development of Comfort Keepers.  As the footprint expanded in Montgomery County, a third office was opened in Oreland in 2017.  Very recently in 2020, Clark, Sallie and Ian purchased the existing Chester County Comfort Keepers’ Office are excited to be bridging their commitment to the Chester County area

As a testament toward those overriding goals, Clark and Sallie were awarded the newly established Operational Excellence Award in 2013 for superior operations in both of their offices. This honor was testimony to their strong commitment that the industry has a significant place within the continuum of care of an elderly individual and in order to achieve the best possible outcome, must work closely with the family and medical community around that individual. Each year since 2013, the Operational Excellence Award has been presented to them and their team representing a continued focus on quality in operations.  

In addition, Sallie and Clark have been recognized every year since 2005 by the corporate office of Comfort Keepers with the President's Club Award which acknowledges the top 25 franchises in the entire Comfort Keepers franchised system. Nineteen years of continuous President's Club Awards has been a proud accomplishment.

Clark's dedication to the mission of Comfort Keepers to treat each and every client with the dignity and respect they deserve as if he were caring for a member of his own family has been acknowledged by the community in the form of several prestigious awards. His Comfort Keepers offices have been given top honors in multiple successive years by an independent home care survey company, Home Care Pulse.  The awards culminated in three consecutive years of Best of Home Care Leader in Excellence Awards based on scored results from monthly surveys of both clients and caregivers.  Less than 4% of home care companies nationwide have earned this honor.  


In addition, over the years, Clark and Sallie’s Comfort Keepers offices have earned multiple local Awards.  The Mainline Chamber of Commerce awarded them the Large Business of the Year Award in 2012 and the Give Back Award in 2011 for the more than 20,000 pounds of food collected locally and donated to low-income seniors.  Their Springfield Office has received Town Talk’s Talk of the Town Awards over several years as well as the Best of Montgomery County Awards.  

Their amazing caregivers have been honored with direct care worker awards by the County of Delaware – the John F. Bauer Award and the Barbara White Award; and while these awards are no longer presented, Clark is proud to know that for the four years the awards were issued, their caregivers won one of the top two awards each year!  One of those caregivers went on to win the National Comfort Keeper of the Year Award in 2006.  

Presently, Clark is in his second three-year term serving on the National Advisory Council for the Comfort Keepers’ franchises.  In 2007, as a member of the Council, Clark served as its Vice Chairman, and in 2008, Clark followed for a year term as its Chairman. During a period of system change, Clark provided a significant leadership role throughout the franchise community. His impact still remains today. Clark continues to be an active member of the Delaware County Bar Association and the Greater Springfield Business Association where he has served terms as both Vice Chairman and Chairman.  

The apples of Clark’s eyes are his three children and his three grandchildren.  He currently resides in Springfield, PA with Sallie and their three dogs.

Steve Nichols

President

I am a methodical thinker who strives to maximize efficiencies and believe that delivering your best every day, no matter what you are doing, is the stepping stone to excellence. I work daily to create an environment that allows our home care company team to be challenged, grow as individuals, and embrace servant-hood. I enjoy working in this industry rooted in such a deep purpose and feel blessed to serve each client with their unique challenges. In my spare time I enjoy spending time with my family (Carol, Alyssa and when possible Whitney, Josh and now my grandson Jackson), being active with our church, and taking advantage of outdoor activities.

Jim Winn

Principle/President, Employee and Client Servant

Jim purchased Comfort Keepers in April of 2013, with his wife Anne Hamilton Winn who is an Occupational Therapist. He was greatly influenced to purchase the business based upon his own experience with his father who was suffering from cancer and needed round the clock care. Jim saw a great opportunity when he purchased the agency from the previous owners, who had run it successfully for 13 years prior. He has continued to provide the same great care while further enhancing the client experience. Jim most enjoys meeting with clients and gets great satisfaction helping people and further enhancing their lives.

Rebecca Berry, RN

Rebecca Berry, RN

Nurse

Rebecca has been working in health care for over 30 years, including several years working as a surgical nurse in a hospital setting. As such, she has a wealth of experience with various procedures and recovery processes our clients may face as they return home after surgery. She is an asset both for our clients at home recovering from a procedure and clients preparing for upcoming surgery.

Erma Evans

External Care Cordinator

Erma Evans purchased a Comfort Keepers office in 2002. Comfort Keepers Atlanta, serves metro Atlanta, Brookhaven, Buckhead, Dunwoody, Decatur, Sandy Springs, and Tucker Georgia. 

After retiring, Erma felt a desire to give back and to make a difference throughout the loves of others and felt specific about helping to enhance the lives of the elderly community. Choosing Comfort Keepers was easy for her because of their core mission and values. Comfort Keepers is here to help seniors remain safe and independent in their homes. Erma enjoys being able to provide home care and companionship to seniors and older adults while continuing to elevate the human spirit and make their lives better.

Tera Besly

Onboarding & Training Specialist

Tera joined Comfort Keepers as a caregiver after retiring from her career as a teacher. Now she puts both skillsets to use training new caregivers who are joining the Comfort Keepers team.

Deborah Hing

Human Resources and Head of Employee Happiness.

 

Jenny Ridzon, BSN, RN

Client Care Coordinator/Nurse

Jenny joined Comfort Keepers in 2008. She is a registered nurse who supervises our caregivers and communicates with our clients and their families. She provides orientation to caregivers when they are hired, and when they begin new client assignments, in order to ensure their understanding of the written plan of care. Jenny often is the first person to meet with prospective Comfort Keepers customers when she conducts the initial home visit and client assessment.

Kate Hakes

Office Assistant

 

Helen Putintceva

Staffing Manager

Helen joined Comfort Keepers team in August 2019.

Kolene Winn

Kolene is new to comfort keepers, she comes to us from Wisconsin. While living in Wisconsin, Kolene worked as an in-homecare giver. Kolene is pursuing a nursing career and would like to one day work as a geriatric nurse. Kolene has a love for helping others and finds working for Comfort Keepers has helped her build her skills. When not at work, Kolene enjoys hiking, hunting, fishing, traveling, and baking with her husband.

Heidi Mehlhof

Client Care Advisor

Heidi brings over ten years of managing and educating others on rehabilitation services provided in skilled nursing facilities, assisted living facilities and home health care agencies. She holds a Master's Degree in Occupational Therapy and Bachelor of Science in Business Administration. Her time in geriatric healthcare serves well in her assisting with mandatory quarterly and on-going Comfort Keeper training and in-home training/assistance.

Heidi is a wife and mother of two who enjoys crafting and exploring the Hills with her family.

Heidi’s favorite aspect of being a Comfort Keeper is bringing the mission to life—“Providing services that enable seniors to remain in their home is one of the just feelings in the world!”

Jennifer Hocker

Human Resource Specialist

Coming Soon

Kelly Murdock

Internal Care Coordinator

Kelly Murdock is our Internal Care Coordinator for the Polk County Comfort Keepers office. She brings years of experience in skilled nursing and rehabilitation facilities to the Comfort Keepers team.

Kelly is originally from Upstate New York, and she attended the University of Pittsburgh and the State University of New York at Fredonia, earning a bachelor’s degree in sociology. She has worked in the healthcare field for nearly 20 years, many of them as a social worker, and she was a director of social work for over seven years. She brings that passion for healthcare and the focus to help lead our team here at Comfort Keepers.

She came to Florida in 2002 to be closer to family, and she’s rolled up her sleeves as the Internal Care Coordinator to help those who need home health services in Pasco County. When she’s not spending time with her kids and family, Kelly works with clients to build healthy relationships and ensure clients are satisfied they are receiving the highest quality of at home care in Hudson and surrounding area. She’s an integral part of the team that delivers the best care, from helping match caregivers to clients to addressing clients’ concerns and issues.

Kelly is well-versed in the care options offered by Comfort Keepers, from the features of our in-home care—grooming, meal prep and cooking, medication reminders, and more—to the “best practices” when it comes to Alzheimer’s and dementia care, to ensuring that our unique approach to caregiving—called Interactive Caregiving—is as beneficial to our clients as possible.  These services can be tailored to those needing elderly home care, disability home care, or even temporary personal care in Pasco County while recovering from surgery or undergoing rehabilitation treatment. Kelly’s background in healthcare, social work, and management make her a welcome addition to our Comfort Keepers’ team!

Krystal Finkbeiner

Client Relations Manager

Before her promotion to Client Relations Manager, Krystal worked as a Comfort Keepers Community Liaison in the Bridgeville territory.  With a history in Personal Care Home Administration and a commitment to community service, she brings a wealth of experience to her oversight of all aspects of Client services and communication.

Lauren Kryszak

Director of Home Care

Lauren has been with Comfort Keepers since 2013 and oversees all caregivers and clients. Lauren is a Saint Bonaventure University graduate of the school of business with a focus on marketing. She then went on to complete her Master's in health care administration at D'Youville College. Her focus at Comfort Keepers is to build client relationships and support caregivers to promote a safe, healthy, and fulfilling relationship between the two. She is dedicated to every caregiver and takes pride in treating each and every client as if they are family.

Elane Fountain, LPN

Elane Fountain, LPN

Nurse

Elane has been a nurse for over 40 years, with experience in hospitals, home health, hospice, long term care facilities and private care settings. She has a wealth of practical knowledge on geriatric care subjects, along with an infectious laugh and smile that she always shares with clients.

Lindsey Newman

Administrative Assistant

Lindsey was born and raised in Grand Junction and is excited to be able to serve people of all types in her hometown.

Levi Reames

Owner

Levi is the owner/operator of Comfort Keepers Owensboro. He is focused on the Comfort Keepers mission of Elevating the Human Spirit by helping the senior community in Owensboro. Levi is very involved in the local community with several organizations, along with other business ventures. He lives in Owensboro with his wife and children. 

Deidra Edwards

Operations Manager and Administrator

Deidra enjoys being a support for our clients and providing their families with the peace of mind that their loved ones can age safely at home. She also enjoys listening to her clients' stories and helping them create new memories with comfort, compassion, and engagement at home.

Veronica On Call Supervisor

Veronica Lindsey

On Call Supervisor

Veronica started with Comfort Keepers in 2016 and has been doing scheduling for our office in Sheboygan, WI. Veronica recently transitioned to our on-call team and has loved being apart of the Comfort Keepers family. Veronica stands by our mission of helping others and enjoys attending to clients so they can remain in their homes comfortably and safely. Her contribution provides experience with our clients to provide peace of mind to them and their families. 


Jane Runnels

Caregiver

Jane resides in Acton, ME. She has over 35 years of service with Huggins Hospital in a variety of positions and Captain of Emergency Medical Services for Wakefield Fire and Rescue. 
Jane help spread the word about Comfort Keepers in the Carroll County area. She has taken on some challenging situations in home care and always performed wonderfully. Jane has my utmost trust in difficult situation. The clients and families appreciate her dedication and professionalism. The administrative staff is grateful for Jane’s help in last minute shifts.

Lindsay Yeary

Scheduling Coordinator

Welcome to the Comfort keepers family!! I joined the family in November 2010 as an intern. Since then I have held many roles in the company and learned so much about caring for our Elderly. I am currently the Lead scheduler. I work on all schedule changes and updates to schedules throughout the week. I wear several “hats” in the office when needed. I am able to assist you whenever needed, if I don’t know the answer I will find someone who does. If you prefer, you can e-mail me at Lindsay@ckofgenesee.com and I will get back with you. Have a fantastic day!

Delilah Bell

Scheduling Coordinator

Delilah has been a Comfort Keeper for over 14 years. Deliah started as a Caregiver in 2007 and was then promoted to Scheduling Coordinator.

Scheduling is one of our toughest jobs! Delilah loves the opportunity to work with Clients and Caregivers, ensuring all runs smoothly week in and week out

Delilah has been married for 48 years, and has 4 adult children and 7 grandchildren. Her 2 daughters have also chosen careers that provide service to others. One is a teacher and the other an Adult Mental Health Case Manager. Her grandchildren, 5 boys and 2 girls are the joy of her life!

Jessica Webb

Office Administration

Jessica has been with Comfort Keepers for a little over a year working in the office.  She has a Bachelor's degree from Central Michigan University in Recreation, Parks, and Leisure Services Administration with a concentration on Community Recreation.  She has been involved with Comfort Keepers of Plymouth since they opened almost 15 years ago, learning about the business from her mother, Sarah, and grandmother, Jeanne.  In the office, Jessica works on the payroll, billing, helps with caregiver recruiting, as well as other administrative tasks. In her free time, she enjoys doing ceramics and watching movies.  

Kerry Hornick

Home Care Manager

Coming Soon

Gloria Jean Harris

Office Coordinator/Scheduler - Brandon Office Manager

Employed with Comfort Keepers since 2012

Hometown Cincinnati, OH – University Of Cincinnati – Accounting - Business

Resident of Florida 13 years – Activities: Toastmasters International

Business Networking Groups – Certified Yoga Instructor

Della Fait

Client Care Coordinator

Della’s passionate concern for seniors and the adult disabled drive her to be thorough in how our agency provides the best possible support and care for our clients. Her ten years of experience in providing outreach, consultations, and intake of clients along with caregiver hiring and training enable her to provide efficient client care resolutions to the most challenging issues.

Stephanie S.

General Manager

Answers the after-hours phone calls 24 hours per day, 7 days a week.

Lizbeth

Comfort Keepers

Coming soon!

Jahnean Soto

Internal Client Care Coordinator

Jahnean has been with Comfort Keepers for 3 years, starting off her first year as a caregiver. She originally started in the San Antonio, TX Comfort Keepers office and relocated to the beautiful Monrovia office the end of 2019.

She's always been a helper and knew Comfort Keepers was where she was meant to be. Jahnean loves being able to help those who need it and seeing the joy on other's faces. Caring for others is an essential need in everyone's lives, young and old. She is proud to be part of a great team and family.

Tonisha Wood

Internal Care Coordinator

Tonisha has worked for Comfort Keepers since 2017. She loves that her job gives her the opportunity to help the elderly and bring joy to their every day life.

Renee Parmelee

Operations Manager

Renee feels Comfort Keepers provides loving, compassionate support to our clients, their families and our caregivers. Our goal is have our clients live a happier, healthier life while being comfortable and safe in their own home.

She is proud that she joined Comfort Keepers in 2019 and feels very strongly about our mission statement..."Elevating the Human Spirit".  Comfort Keepers transforms everyday moments to ways of connecting to our clients and that's what we are about. Connecting and bringing happiness to our clients everyday.

Prior to joining Comfort Keepers, Renee was involved in retail management for more than 30 years,  She as also a Program Director of Adult Day Care.

Sue Thorson

Owner

As a home care nurse for over 25 years, Sue recognized that she wanted to bring home care for seniors to the next level.  She partnered with Comfort Keepers franchise in September of 2004.  Sue makes sure her team of caregivers is fully screened, trained and personable!  It is a career of passion for Sue, filled with purpose and reward.

Tiana Whitaker

Temporary Human Resources Recruiter

Tiana Whitaker is our Temporary Human Resources Recruiter. Before working at Comfort Keepers, she worked in the customer service industry.

Tiana graduated from Rutgers University- Newark where she studied Leadership and Management. She has learned from her previous professional experience that she enjoys working and interacting with people which makes her new role as a temporary Human Resources Recruiter easier and very rewarding.

Outside of Work, Tiana likes to go to nice restaurants, travel, read and make lots of memories with family and friends.


Rebecca Berry, RN

Rebecca Berry, RN

Nurse

Rebecca has been working in health care for over 30 years, including several years working as a surgical nurse in a hospital setting. As such, she has a wealth of experience with various procedures and recovery processes our clients may face as they return home after surgery. She is an asset both for our clients at home recovering from a procedure and clients preparing for upcoming surgery.

Cici Bowman

Client Care Coordinator

Coming Soon

David Sommerfeld

Co-Owner

My own personal experience was formed when my mother was diagnosed with Alzheimer’s disease. We moved her from her home to be closer to our family but did not know what our options were. After doing some research we decided on an assisted living center to provide for her care.

For the most part we were happy with the care she received but always wished we could care for her at home where she was more comfortable. We were not aware of the availability of in-home-care possibilities. It is a fact that seniors are happier, more comfortable and suffer less trauma living in their own home. With the aid of a caring care giver this can be a wonderful option.

After my mother passed, I then decided that it would be a goal of mine to help others with the care of their loved ones. To that end I purchased Comfort Keepers which is the local office of a large national organization. With over 500 offices across the United States, training and support w ere available for me to reach my goal. We proudly hire, train and provide the most capable and caring (Comfort Keepers) to assist our clients in continuing to live in their own homes. We offer our services by the hour, day or weekly. Please call for information on how we can help you.

Susan Fogarty

Caregiver

I began caring for the elderly at a skilled nursing facility when I was attending college. I care for my clients the same way I would care for my family members. I am a veteran's spouse so I understand their need for services. I am a RN with a BSN. I have worked in nursing homes, hospitals, and private homes. I also worked as a nutrition coordinator at a senior meal center. I enjoy caring for my clients each and every day as I learn from all of their experiences. I want to help our veterans and their families to thank them for all of their sacrifices.

Nick Bryan

Owner

Nick's extensive experience in business development and management brought him to a leadership position at Comfort Keepers in the Cumberland area and its surrounding communities.  He brings diverse interests in strategic planning and operational growth to his business.

Nikki Thomas

Office Manager

Born and raised in Kalispell, Nikki graduated from Flathead High in 2005. She traveled extensively around the United States from graduation through her twenties until landing back in the Flathead Valley in 2012. Her passion from a very young age has been health care, after helping care for her elderly grandmother with kidney failure. 

In her down time, Nikki enjoys slaying dragons, building castles, and playing dress up with my daughter at home. She look forward to making lasting connections with each of her clients as they embrace a beautiful journey together at Comfort Keepers!

Dawn Pidcock

Billing/Payroll Coordinator

Dawn Pidcock joined the Comfort Keepers family in 2012 and serves as our Billing/Payroll Coordinator for all six of our territories in New Jersey. 

Dawn graduated from Cittone Institute in Princeton and started her career off as a court reporter. She also worked for two medical groups previously.

When Dawn isn’t behind her computer working, she enjoys practicing yoga, spending time in the outdoors with her family hiking, watching her children ski, and being an advocate for children with disabilities.

Meghan Fielmann-Anselmo

Bookkeeper

Meghan joined the Comfort Keepers family in 2015 as part of the Business Development team. Since graduating from Eastern Illinois University with her degree in Healthcare and Business Administration, Meghan has gained experience working with individuals with disabilities and clients under guardianship. Her knowledge of the probate system has helped her to bridge the gap between families and their care coordination. Meghan has a passion for serving her clients and hopes to provide peace of mind for her clients and their families.   

Kristin Harrison, CDP

Human Resources Manager

Kristin first joined Comfort Keepers in 2017  as the Territory Manager of our Robbinsville location. In 2019 she transitioned to our Outreach Ambassador position where she marketed and recruited in the communities of Robbinsville, Monroe Township and Toms River. Throughout her years at Comfort Keepers, she has found interacting and engaging with our caregivers the most rewarding. 

Recently she transitioned into our Human Resources Manager position for all six franchise locations. Her passion lies in making sure our field staff is being treated with the utmost respect and dignity. Working alongside the HR team she is confident that they are building a strong community of caregivers for our clients that need our services. 

Prior to working at Comfort Keepers, Kristin attended Monmouth University where she received her B.A. in Communication with a concentration in Public Relations. Throughout her time in college she was an active member of the Public Relations Student Society and in her senior year she was the Director of Media Relations where she was able to engage in the community through digital platforms. Kristin also had two Marketing internships that helped her grow professionally.

When Kristin is not working, she enjoys working out, going on hikes with her friends, reading books, and hanging with her new kittens Jeti and Benji. 

Ramona

Schedule Manager

Ro has been a member of the administrative team since 2006. The time she has taken to get to know the care aides and match them with clients is without question the cornerstone of her scheduling success. This process of relationship building and her intrinsic motivation to exceed expectations has won her respect by all.

Chris & Brenda Jane

Owners

Chris and Brenda Jane began using Comfort Keepers as a client to care for Brenda's parents, "We were amazed at what freedom and peace of mind it could bring the family. It was wonderful." 

Chris and Brenda wanted others to experience that peace also, so they started the Comfort Keepers in Auburn and Opelika, AL in 2008. In 2011, they were presented the Small Business of the Year award and have worked hard to provide companionship, in-home care, and saftey solutions.

Our unique experience as both providers and receivers of these services gives us great insight into what our clients are expecting. When we say we only employ people we would feel comfortable leaving with our own family, we really mean it.

Angela Clementoni

Client Care Coordinator and Client Happiness Supervisor

 

Khadijat

Caregiver

As an advanced medical student at St. James School of Medicine, Khadijat is well suited to provide complex senior care including bathing, grooming, transfers, and incontinence care. Khadijat has an impeccable reputation as a dedicated and thoughtful senior companion.

Nancy Deluca

Scheduling and HR Coordinator

Although Nancy has been with Comfort Keepers for less than a year, she feels like it's home! Nancy had spent the past 25 years in the medical field. "Talking and interacting with our clients and caregivers is the best part of my day". "I am happy to be part of a TEAM that is elevating the Human Spirit!"

Janiece Futrell

Internal Care Coordinator

Janiece is responsible for accurately planning, directing, and coordinating the schedule of qualified Comfort Keepers based on all new and current client needs.   She must also analyze current and anticipated hours and make recommendations to aid in the maintenance of proper staffing and client care levels.   Her love for helping others was inspired by time spent with her grandmother, who taught her to always be patient and have an open heart for all.

When she isn’t working at Comfort Keepers, you can find her volunteering at Chapel Hill Senior Center, or for her local Meal on Wheels program.  She also enjoys spending time with her family, reading, and traveling.

Words of wisdom from Janiece:

Always look for something positive in each day, even if some days you have to look a little harder.”

Lois Ruby

Office Administrator

Lois Ruby was among the first member to join our Comfort Keepers family and has been vital to the teams success, taking on a number of roles and contributing to all aspects of the business since beginning with us. Prior to being our beloved Office Administrator, Lois worked in a similar position for local doctors and at an the Technology (IT) company. 

Linda

Caregiver

Linda has been a Comfort Keeper for over eleven years. Linda enjoys making a difference in the lives of her clients by helping them so they can stay at home and feel more comfortable in their own surrounding. If laughter is the best medicine, then Linda should be bottled. Linda's infectious laugh brightens her clients' days. Linda is a past recipient of the Comfort Keeper of the year award.

Alisha Wright

Billing

Alisha is our Billing Specialist. She has 5 years of experience with a medical billing company and has extensive knowledge with long-term care insurance, VA benefits and billing and private pay billing. After working with the medical billing company Alisha decided she needed a change that enabled her to interact and truly help people. Since coming on board with Comfort Keepers in January 2013 she has become an intricate part of our team. Alisha has great attention for detail and will assist our clients with any billing needs.

Chris Couchell, MBA

​President

ChrisC@ckupstate.com

As Comfort Keepers in Spartanburg continued to grow, Erin’s husband, Chris, became more and more involved. In 2015, the fellow Upstate native and Clemson graduate joined Comfort Keepers full-time. The Couchells knew the addition of Chris meant the time was right to add a Greenville office. Both Spartanburg and Greenville Comfort Keepers offices have earned a reputation for leading the senior care industry with excellence. In 2017, they realized a need for care in Western North Carolina and added the Tryon, NC, office. To date, the Couchells have impacted several thousand lives through their excellent care and dedication to helping seniors remain in their homes. When Chris is not at Comfort Keepers he can be found spending time with his daughters, Leigh, Anna and Julia.


Ian Bongaardt

Co-Owner | 10 Years

Son and Co-Owner with Sallie and Clark Bongaardt, Ian’s first experiences with caregiving came about when helping his grandparents.  During this time, he grew to understand the needs of older adults and realized how assisting with daily tasks could make a tremendous difference in the life of a senior.  When his parents purchased the Comfort Keepers franchise, he saw the opportunity to continue to help families who were like his own.

Before his current role, Ian worked diligently as a Project Manager (May 2003 – August 2007) and then as a Financial and IT Admin (October 2012 – December 2015).  Family remains a high priority in his life.  When he is not working closely with them at Comfort Keepers, he is spending time with them at home and also refereeing soccer.­

Ian graduated East Stroudsburg University with a B.A in Economics.  His past work experience outside of Comfort Keepers includes working in Financial Services for Vanguard, New York Life, and PNC Bank.

Eileen Knapp

Administrative Assistant

Eileen joined Comfort Keepers team in November 2017 in a role of Administrative Assistant.

Headshot of Marketing and Community Relations, Ashley Turner

Ashley Turner

Marketing and Community Relations

Ashley joined our Comfort Keepers team in August 2020.  Ashley attended East Carolina University where she majored in Business Marketing, and has background in Human Resources.   She promotes Comfort Keepers services to healthcare professionals including MD offices, home health, hospice and local hospitals. In addition, she is involved with the community through senior networking groups and the Alzheimer's Walk.   In her free time, she loves spending time with her husband, traveling, and going to the beach.

Erin Couchell

Chief Executive Officer

ErinC@ckupstate.com

Erin, a lifelong Upstate resident and Converse College graduate, began her caregiving journey at the age of 30 when her mother was diagnosed with Alzheimer’s. During her mother’s illness, Erin learned to wear many hats- mother, wife, daughter, friend and caregiver. During her journey, she discovered a need for and the value in keeping loved ones in their own homes. In 2006, this passion led Erin to open Comfort Keepers Spartanburg. Since that time, she and her husband, Chris, have expanded into Greenville, SC and Tryon, NC, earning a reputation for excellence in home care. To date, the Couchells have positively impacted several thousand lives through their commitment to helping seniors remain in their homes. When Erin is not at Comfort Keepers she is spending time with her three energetic daughters.

Alex Metrik

Scheduling Coordinator- Robbinsville

Before joining the team, Alex managed the online department at Bird Paradise.

There she became proficient in providing customers exceptional service, both in quality of product and overall customer service experiences. Coming from a fast-paced environment, she looks forward to the accelerated work environment of scheduling, where she is sure to thrive in.

Alex resides in Palmyra with her cat Franklin. During her spare time she enjoys being with family and friends.

Tracey Bello

Client Care Coordinator

Prior to working with Comfort Keepers, Tracey spent 20 years as a purchasing Agent for the T.M. Cobb Company. In 2012 she made a career change in the pursuit of her true passion, providing care for seniors, and joined our Comfort Keepers team.  

As a Client Care Coordinator, Tracey works to match our Clients with our qualified Home Care Aides. She takes a sincere interest in both our new and established clients to ensure they receive the best of care. She has said, “I love my job and the astonishing seniors we are honored to meet and provide care for. I will never tire of their stories and life accomplishments.”  She believes strongly in our statement that, “we shall treat each of our clients with the respect and dignity they deserve, as though we are caring for a member of our own family”.

Outside of work, Tracey enjoys quality time with her three daughters, grandchildren, visiting water parks and listening to classic rock music. 

Emily Battista

Human Resources Recruiter

Emily Battista is our Recruiter for the six offices. Before joining Comfort Keepers, Emily attended and graduated from Rider University in 2012 with a Bachelors in Psychology. In 2015, Emily joined the home care field! She started out as a Client Services Coordinator and then worked her way to becoming Client Services Manager. Up until recently, she decided to take some time off to be with her family. She joined our Comfort Keepers family in August! Emily truly understands the importance of finding the most suitable and qualified caregivers for our clients. 

In her spare time, Emily enjoys spending time with her husband and son and her nieces and nephews. 

Tony Brooks

Owner

Tony was inspired to become a Comfort Keeper due to experiences he gained while taking care of his wife’s grandmother and time spent serving on the board of directors for the Florida Senior Games. Tony realized the challenges of aging and the lack of information and resources available for seniors.

In his previous career with Publix Supermarkets, Inc., Tony was taught the importance of high standards, integrity and the values of sincere excellence of service. This inspired he and his wife to seek a company where they can continue those same values; Comfort Keepers was the obvious choice for them. Tony and Gina knew this is where they could make a difference in people’s lives, creating a higher quality of life for our clients.

Christina

Caregiver

Christina comes to Comfort Keepers with 35 years of experience as a teacher and educator in Belize.  More recently, Christina has gained experience as a caregiver working with clients of varying needs. 

She's an expert caregiver with our dementia clients as she is patient, great at redirecting, encouraging healthy habits such as eating nutritious foods and walking, and using positive reinforcement to help clients feel settled.  Christina is very dependable as an employee and extremely passionate as a caregiver.

Krista Carpenter-Penz

Office Manager

kristacarpenter-penz@comfortkeepers.com


Natalie Howland

Director of Nursing

Natalie enjoys working with the nursing team to support them in keeping clients safety in their homes.  Outside of work, she enjoys spending time with her children and grandchildren.

Katia

Comfort Keeper

Coming soon!

Terry Hanson

Client Care Coordinator


My name is Terry Hanson. I'm the client care coordinator. I put together programs to help seniors in their homes and then help the caregivers navigate it. I started in August of 2011. I was a caregiver for four years; I was the caregiver of the year in 2014 and then transitioned over to be in the client care coordinator. I've seen both sides from a caregiver a relative of somebody who's been out of their home and now in the position that I'm in, we work diligently to provide excellence and care to make sure that they can be where they want to be, where they're comfortable and they've got their things and they can sleep in their own beds and be with people that they love instead of being around people that they don't know; it's not their bed it's not their home. It makes my heart feel good, it makes me want to go into work the next day and see if I can help another family.


Roberta Johnson

Bookkeeper | 3 Years

Roberta called Comfort Keepers home about 3 years ago and is responsible for our daily accounting needs.  When she isn’t working at Comfort Keepers she is acting as one for her father.  This gives her the unique perspective of personally knowing the ups and downs of caring for an elderly parent.  While a master of numbers, she certainly doesn’t paint by them!  In her free time she enjoys creating works of art with heart (and maybe some charcoal or acrylic paint).

Roberta graduated Peirce College with a Bachelor of Science.  Prior to working for Comfort Keepers, she acted as a Bookkeeper for the R.W. Group, and an accountant for the Energy Coordinating Agency and DMI Partners

Tim Paul

Owner

Tim has been a Comfort Keeper franchisee since 2011. He graduated from Indiana University with his Bachelor of Arts in Business. Tim was inspired to pursue a career in home health care after losing a grandmother to Alzheimer's. In his spare time, Tim stays busy with his children's numerous activities and sporting events.

LaToya Waldo

Co-Owner and Marketing Operations Director

 

Leslie Pethtel

Client Care Coordinator for Lake, Geauga, and Northern Portage Counties

Leslie Pethtel serves as Comfort Keepers’ Client Care Coordinator for Lake, Geauga, and Northern Portage Counties.  A graduate of Riverside High School in Painesville Township, Leslie has lived in Lake County her whole life.  She attended Malone College in Canton, where she met her husband.  They have three children who are now in high school and college. After caring for others for many years, Leslie officially entered the elder care services industry in 2014 by joining Comfort Keepers as a caregiver.  She was promoted to Client Care Coordinator in 2018.

Melissa Jenkins

Scheduling Coordinator

I am a mother of 3 beautiful children and the wife of an amazing and supportive husband. I have a passion for working with elderly individuals and making sure they have the best quality of life possible. I did not have grandparents growing up, but I have wonderful memories of being with them when I was a young child and as an adult I missed having that relationship. I had worked in Doctor's offices as a receptionist for a few years and then at the age of 23, I began working with the elderly. I started working for a facility in Ithaca that specialized in Alzheimer's and Dementia Care. I was able to form relationships with the people I cared for and they became my surrogate grandparents.

Shortly after beginning my career in caregiving, I was promoted within the facility and became the Business Office Manager, but maintained a close relationship with the residents. While working there, I was certified by the Alzheimer's Association in Dementia care. I was with them for almost 12 years when my life was changing and my kids needed me more as they were growing up. For the next 2 years I worked as a private caregiver. In April 2016, I was hired at Comfort Keepers as a companion caregiver. I really enjoyed going to the homes of my clients and spending time with them. In June, I was promoted to the Human Resource Specialist. I am enjoying working with all of the caregivers in my new role. I hope to be with Comfort Keepers for many years to come as I have developed wonderful relationships already.

Mike Carnegie

Human Resources

Mike was born in Michigan, where he spent the first 13 years of his life before becoming a resident of Pekin, IL. He attended Illinois State University and studied psychology and mass communications which has helped guide his career in his family businesses. He now manages Human Resources for Comfort Keepers since 2018 and enjoys the team and the getting to know the clients we serve.

In his free time, Mike loves to golf and spend time with his 2 children and 3 grandchildren. He also loves music, specifically the Beatles and playing his guitar.

Lauren Wilhide

Human Resources Generalist

Lauren Wilhide is our Human Resources Generalist that is responsible for compliance in our employee files among other duties. Lauren graduated from Mercer County Community College where she studied Radiography. 

Prior to working for Comfort Keepers Lauren had extensive experience in the retail and customer service industry and she finds that these talents have been very helpful to her developing her career. Her communication, organization, and people skills are a great asset to our Human Resources Department at Comfort Keepers.

Lauren leads a very active lifestyle and exemplifies this in her work to make sure that our caregivers are physically fit for the job. She is also obsessed with dogs and puppies of all types!

Dorene Fridy, LPN

​Community Liaison

DoreneF@ckupstate.com

Joan Beecher

Caregiver

Joan joined the Comfort Keepers team in March 2016. She is always smiling and has a positive attitude. We always look forward to her visits to the office! We have been so impressed with her abilities, work ethic, and talents. We appreciate that she always goes above and beyond for the client, and even carries her own curling iron around! She has wonderful interpersonal skills and has the ability to connect with a variety of people. Her excellent communication skills, willingness to help at the last minute, and many other attributes have made her a valued member of our company.

Sarah Bouman

Accounts Receivable Coordinator

 

Gina West

Caregiver

Gina has been recently hired to join our team, with 5 years experience of taking care of the elderly. She has been enrolled in the Nursing Program at Shasta College, but has had to take a leave of absence in order to care for her own mother who has dementia. She is a wonderful, compassionate caregiver, who enjoys taking walks with her clients, and giving them the care they each need.

When she isn’t caring for our clients, she enjoys spending time outside enjoying the fresh air.

Valinta Brown

Client Care Advocate

I am from a family of helpers. I grew up on a farm and am the youngest of a family of seven. My experience has been that emotional pain is much worse than physical pain, so I went with the mind instead of the body and obtained a Master's degree in Mental Health Counseling. My desire has always been to be of assistance to those who are hurting.  

I am pleased to be a part of Comfort Keepers because I can continue the tradition my parents started of helping those in need. My desire is to serve my clients in a way that makes them feel heard, important, and noticed.

Colleen Fielmann

Business Development Manager

 

Elaine M.

Interactive Care Coordinator

Conducts initial in-home visits to determine prospective client’s needs, proposes a plan of care, matches appropriate Comfort Keeper with client and schedules visits.

Lena Layevskaya, CPA

Billing and Payroll Manager

Lena has joined our Comfort Keepers team in March of 2014 and quickly stepped up to her role of Staffing Manager. In December of 2015 Lena assumed the role of Billing and Payroll Manager. Lena's prior fifteen year experience in booking and accounting helps her stay on top of small details, be accurate and punctual.  Her communication skills and easy going personality help her in her daily tasks as well makes it easy for Lena to interact with our clients and lead the caregivers who work with Lena.  Lena resides in Chicago with her husband.  Her favorite passing time is traveling and watching movies.

Shannon Haws

General Manager

Shannon joined the team in 2013 with over 15 years’ experience in Business Administration.  She oversees the daily operations of Comfort Keepers’ office and field staff.  Shannon is an active community member striving to bring top quality service to our community, treating all our clients like family.

Katherine Van Dam

Human Resources Manager/Care Coordinator

Working with Comfort Keepers since 2011

Education:

Dec. 2010        Graduate Certificate in Gerontology: University of South Florida – Tampa, FL

May 2009        B.S.W. in Social Work: University of South Florida – Tampa, FL

Dec 2006         B.A. in Business Administration – Majors Marketing/Management: University of South Florida – Tampa, FL

Dec 2003         A.S. in Business Administration: Hillsborough Community College Tampa, FL

College Credit Certification (C.C.C.):

                            - Business Management, Business Operations, Business Specialist

Dec 2002         A.A. in Liberal Arts: Hillsborough Community College – Tampa, FL

Internships:

06/2006 – 01/2007       Museum of Science and Industry - Tampa, FL

- Participated in inventory of science store items

- Applied knowledge of Word and Excel documents by researching and building customer data bases

- Participated in assisting and coordinating the Arts, Eats, and Beats Festival (2007)

- Represented MOSI and spoke at the Suncoast Travel Industry Association annual member vendor show (10/25/2006)

01/2009 – 04/2009       Johnnie B. Byrd Sr. Alzheimer’s Center and Research Institute - Tampa, FL

- Participated in giving mini–mental state examination (MMSE) to public

- Applied knowledge of Word and Excel documents by building client database

- Participated in assisting at community events

- Represented facility at community events

Current Memberships:

- Society for Human Resources Management (SHRM) 2013-2014

- Society for HR Tampa Chapter #074 of the Society for Human Resource Management 2013-2014    

David Gibson

President and Owner

David graduated from the University of Maryland in 1990 with a BS in Accounting. He worked for almost 19 years for Calvert, an investment company focused on socially responsible investing. The decision to open Comfort Keepers in Montgomery County has been the ”most rewarding professional experience” of his career! David finds fulfillment helping seniors stay independent and he enjoys getting to know his clients personally.

Lynda Mackulin

Manager of Payroll and Services

Lynda is responsible for all company payroll management and services. She has been with Comfort Keepers for over ten years as she previously managed Comfort Keepers of Brecksville where she handled scheduling, payroll and billing.

 Lynda loves dogs and is active in her local church and manages their annual summer carnival. She and her husband reside in Parma with their two dogs Haley and Cody. She has two grown children: one a nursing student and the other HVAC specialist and Army Ranger. 

Amanda Ruelas, CNA

Operations Support Coordinator

Coming Soon

Julie Kuney

General Manager

Julie has been with our office since it's beginning in 2001. The opportunity to give families the option to have an aging relative remain in their own home, even until end of life, is what attracted her to working for Comfort Keepers.

Julie's says " My role has developed over the years we have been in business. As our team grows and evolves it is a terrific reward for me to watch! I truly appreciate the ownership they take in their roles. Now it is easy for me to take some time away. I am proud to say Comfort Keepers of Toledo is a business of quality service and compassion for clients and employees alike!" 

She has been married to her husband Larry for 43 years, has two sons (Chad & Todd), and enjoys being "Aunt Julie" to lots of family. When Julie can get away from work she would like to go to Grand Cayman where she can enjoy some relaxing warm weather! 

Joseph W Patrick, Finance Officer

Joseph W Patrick

Finance Officer

We welcomed Joseph to our team in 2017.  His organizational skills, focus, and love of numbers keep our core running smoothly. Joseph interacts on a daily basis with Clients, Client family members, caregivers and vendors. He is responsible for payroll, insurance/VA processing and all AP/AR. When he's not spinning those plates, he helps out in all departments and is quite the handyman! He brings a quick wit and sense of humor that makes even the most difficult day more enjoyable.

Joseph enjoys time with his daughter, family, and friends.

Crystal Andrist

Operations Manager

Crystal started with Comfort Keepers in December of 2017 as an Operations Manager with 8+ years of management experience. When she accepted the position, it only took a very short time before she realized that she had found a company that cares. Not only for their employees, but for its clients and their families!

As the office manager, Crystal has had the opportunity to participate in all levels of operations, including working in the homes of our clients.  To her, Elevating the Human Spirit means "We are given the opportunity on a daily  basis to make someones life better, provide them with the help they need, or maybe just make them smile! What better way to spend a work day then to know you were someone's happy moment, to me there is nothing more rewarding!"

Lois Ruby

Office Administrator

Lois Ruby joined Comfort Keepers in February 2002 which was shortly after the business opened. Lois was new to the homecare industry but came with years of experience working as an office administrator for various doctors and an Information Technology company. 

When she joined Comfort Keepers Lois was fortunate to work in every aspect of the company including hiring, training, scheduling and home visits. As the company grew and additional staff was added Lois took over the back office operations of payroll, invoicing and insurance.

Lois has watched the business grow from its initial development and has contributed to its success to the present day.

Raymond Lowe

Owner

I started doing in-home care before it became a big business. My grandmother had numerous clients from the late 1980's up until after I graduated high school in 1996. I had the privilege of helping my grandmother take care of numerous clients. I would assist in ambulation throughout the home, help put them to bed, and completed yard work for many. This guided me when joining the Navy because I wanted to still care for others. I became a Navy Corpsman in January of 1998 after graduating Naval Hospital Corps School.

I had many different duty stations, along with two tours in Iraq. After returning I was diagnosed with Type 1 diabetes and was medically retired from the Navy in 2010. While in the Navy I earned my AS/BS/MSHS in Health Sciences and Emergency Management. I continued this type of work until purchasing Comfort Keepers in 2015. I missed providing a service to those in need and I realized it was something I missed. My goal is for our organization to be the number one agency within the community and to assist the aging population stay in their homes as long as possible, while taking some of the stress away from family members.

Comfort Keepers Home Care Owner Joan Wurzer

Joan Wurzer

Owner/General Manager

Joan Wurzer is a Certified Senior Advisor and Owner/General Manager of the Inver Grove Heights, MN Comfort Keepers® office. Prior to starting her business, she worked in the financial services industry. She left that career to care for her father and those experiences brought about the passion for a new career helping seniors and their families. She is on the board of Living Longer & Stronger in West St. Paul, an initiative working to connect residents with resources they need to remain active and engaged in the community. She lives in Inver Grove Heights with her husband and two children.

Itay Shalev

Itay Shalev, J.D

Owner and General Manager

Itay's passion for eldercare developed as a young man. During his summer vacations Itay spent months caring for his elderly uncle; preparing meals, escorting him on walks, and providing companionship that helped him feel connected and valued.

As a psychology student Itay participated in clinical work that helped to connect under-served seniors with community resources which improved their nutrition, health, and overall quality of life. After seeing the growing need for reliable and trustworthy care, he decided to invest his energy into providing long term solutions for seniors and persons with disabilities, assuring they could remain comfortable and independent in their own homes. In 2010 Itay opened Comfort Keepers Chicago and joined a network of over 700 home care offices serving the senior population.

As an owner, Itay understands that each client’s unique situation requires customized and flexible solutions. He is directly involved in every step of the process, from initial client assessments to on-going supervisory visits. Itay is a Juris Doctor and holds a bachelor’s degree in Psychology and Romance languages from the University of North Carolina.

Itay is fluent in Italian, Hebrew, and knows his way around the Hindi language (mostly relating to food and cooking). Itay is a proud father of two,  Avi and Jai. In his free time he enjoys spending quality time with his wife and sons, volunteering at his local food bank, cooking delicious Mediterranean foods (along with the occasional stone-fire pizza), and playing tennis.

email: itayshalev@comfortkeepers.com 

Sherry James

President/Owner

Missouri Designated Manager/State Approved Assessor. 1982 - 1985 Southeast Missouri State University, Cape Girardeau, Missouri

Anna Holden

Owner

Anna Holden joined Comfort Keepers family in March of 2013 with the extensive background in understanding the customer's need and bringing solutions that add value. Prior to becoming a Comfort Keeper, Anna spent 6 years working as a Benefit Consultant at Hewitt Associates in Lincolnshire, IL and later as a Senior Sales Executive at Kaiser Permanente. In her latest role, Anna lead extended teams in 8 different markets and collaborated with hospitals and physicians to bring unique solutions to her clients as well as mentored and trained staff. Anna holds a Bachelors degrees in Science and Business Administration from Loyola University of Chicago as well as Masters in Healthcare Administration and Strategy from Kellogg School of Management.

Kristin Harrison, CDP

Human Resources Manager

Kristin first joined Comfort Keepers in 2017  as the Territory Manager of our Robbinsville location. In 2019 she transitioned to our Outreach Ambassador position where she marketed and recruited in the communities of Robbinsville, Monroe Township and Toms River. Throughout her years at Comfort Keepers, she has found interacting and engaging with our caregivers the most rewarding. 

Recently she transitioned into our Human Resources Manager position for all six franchise locations. Her passion lies in making sure our field staff is being treated with the utmost respect and dignity. Working alongside the HR team she is confident that they are building a strong community of caregivers for our clients that need our services. 

Prior to working at Comfort Keepers, Kristin attended Monmouth University where she received her B.A. in Communication with a concentration in Public Relations. Throughout her time in college she was an active member of the Public Relations Student Society and in her senior year she was the Director of Media Relations where she was able to engage in the community through digital platforms. Kristin also had two Marketing internships that helped her grow professionally.

When Kristin is not working, she enjoys working out, going on hikes with her friends, reading books, and hanging with her new kittens Jeti and Benji. 

Headshot of Sales and Marketing Manager, Craig Goss

Craig Goss

Sales and Marketing Manager

Craig joined Comfort Keepers in December 2005.  He coordinates all Sales and Marketing strategies in Florence, Sumter, Columbia and Charleston.  He graduated from Francis Marion University with a Bachelor of Science in Sociology in 1988.  He is a Veteran of the Gulf War 1990-91.   

Kaitlyn McGhee

Scheduling Coordinator - Toms River

Kaitlyn is our scheduling coordinator. Before Comfort Keepers, Kaitlyn worked at Six Flags in the Human Resources department as a HR supervisor, overseeing training and the international housing program.

Kaitlyn attended Bloomsburg University where she graduated with a degree in Communication Studies. 

She has learned having previous experience in a fast-paced environment has made her transition as a Staffing Coordinator easier.  Her compassion for people and ability to remain positive helps her succeed in this new role!

Outside of work, Kaitlyn enjoys spending time at the beach, being outside, and spending time with friends. 

Sissy Inglesby

Sissy Inglesby

Ambassador of Joy

Sissy works to make our clients and caregivers feel recognized, appreciated and part of the Comfort Keepers family.  She worked for us many years as a caregiver and is now semi-retired. Earlier in life she ran a veterinarian office.  She loves animals and seniors—any interaction with Sissy will brighten your day!

Blake Oakley

COO

I graduated from Northwestern High School in 2015 and grew up in Kokomo, so I am very familiar with the community.  I graduated from Franklin College with a Bachelor's degree in Business Management, Finance, and Marketing in May 2019.  Also, I have been in the Comfort Keepers family for the last four years as an intern.  My dad and I purchased the Fort Wayne Comfort Keepers on June 24, 2019.  I am happy and proud to be working with my dad while providing the best care for our clients

Dillon Mott

General Manager

Dillon began his career with Comfort Keepers in 2014. He assists in the day to day operations of the business, runs our marketing campaigns, and is our community liaison. Dillon overseas all marketing and public relation activities in our Comfort Keepers office.

Dillon graduated from Northside High School. He is active in the community and regularly attends concerts and sporting events in the Columbus area.

Rich Howe

Owner

Rich has operated four successful Comfort Keepers locations in New Jersey for over a decade, and was directly involved in home care for many of those years.

Prior to joining the Comfort Keepers family, Rich was a small business owner and Senior Executive in construction, retail and automotive segments. Those paths changed when he was faced with the struggle of raising a family of six children, and needing help to care for his Father-in-Law who had MS, and his Mother, battling Breast Cancer. It made it easy to understand the need for Comfort Keepers.

That need turned into enthusiasm and interest, and Rich found himself wanting to become an even greater part of a company that supports families who need help caring for their loved ones.

Comfort Keepers of the Mid-Shore began in 2003. When the previous owners decided to retire, Rich realized the need for Comfort Keepers to continue.

After visiting the Eastern Shore several times, he knew he wanted to be a part of this community, and grow Comfort Keepers to ensure that seniors on The Shore also had access to a higher level of compassionate caregiving.

He looks forward to caring for clients, and continue to give high quality, compassionate care for many years to come.

E-mail me: richardhowe@comfortkeepers.com

Misty Havard

Operations Manager

Misty began with Comfort Keepers in 2007.  She has filled many roles over the years including Customer Service, Client Care Coordinator, and General Manager. Misty was recognized for her hard work over the years and was promoted to Operations Manager in 2019.  As the Operation Manager Misty manages quality assurance, providing engaged services to our clientele and sets goals for the Blairsville, Georgia and Franklin, North Carolina offices. Misty has a passion for our elderly population and has always been engaged in our clients and caregivers daily.  Whether traveling to one of our surrounding sister offices or staying locally at her home base Misty applies strong leadership skills that builds a synergy that does not go unnoticed.

Misty shares "What I love about working for Comfort Keepers is that I can truly make a difference in this world by helping others."


Venneshia Daniels

Administrative Assistant

Venneshia came to Comfort Keepers in April of 2016 with over 12 years Quality Management/ Administrative Assistant experience. Prior to joining Comfort Keepers, she worked on a Quality Management team obtaining background checks for medical professionals within the corporate environment. Venneshia is the “Voice of Comfort Keepers” when you call.

Katie Fielmann

Owner/General Manager

Stocking shelves, delivering medicines and Pharmacy Technician for her father’s pharmacies (Chicago’s iconic Bruce and Ken’s Pharmacy), from a young age, Katie has long been involved in the health and well-being of her neighbors. In April of 2002, she took her commitment in community healthcare to the next level when she, her brother, sister, and father, began their Comfort Keepers business. Today, Katie leads a team of over 100 Comfort Keepers in providing exceptional home care services to the families of the Greater Chicagoland area. Additionally, Katie serves on the boards of several local and national organizations, including Team Leader of the Aging Well Lyons/North Riverside and Riverside Team, President of the Home Care Association of America Illinois Chapter, Past President of the Senior Citizen’s Services Coordinating Council and Senior Lifestyle Expo Advisory Board Member. She is also a member of several senior industry associations. Katie spends her downtime enjoying her family. Katie, her husband, and their four daughters, are avid cyclists and boaters; spending as much time as possible on the regional trails and lakes.

Christina Garcia

Veterans Client Care Coordinator and Scheduling Assistant

Christina has been a certified Social Service Designee since 2004. Over the past several years she has worked as a Social Service Designee, Admission Coordinator and Veterans Biller.

In 2016 Christina joined our Comfort Keepers team with the aim of establishing care for our Veterans Community. As a Veterans Client Care Coordinator, Christina works to match our Veteran Clients with our qualified Home Care Aides. Christina has stated, “My goal is to help our clients achieve a better quality of life and to support the families caring for their loved ones. Our Veterans are a special part of our community. I treasure their military stories and seeing their faces light up as I listen to them.”

Kandi Clark

Scheduling Manager

Watch Kandi's video to learn more about her!

Kandi has 20+ years of scheduling experience and her goal is to match our clients and caregivers to each other for the best relationship possible.

Annette House

RN, Case Manager/ Healthcare Liaison

Annette House joined the Comfort Keepers team in June 2021 as an RN, Case Manager/ Healthcare Liaison. Annette has spent the majority of her 38-year nursing career in the Home Health arena as a nurse and executive. Annette finds her passion lies with working to increase the client's experience and employee retention, which she feels is a success maker for any client care environment. Annette holds a Bachelor of Science degree from Mississippi University for Women. Annette lives by the motto, “just do the right thing- every time”.

Lara Trewin

Operations Manager

Lara started as a caregiver with Comfort Keepers in 2011 and moved into the office in 2014  part time. In 2015 she took a full time position in the office. 

What Lara loves about working for Comfort Keepers is being able to help people in their homes.

Kate Hodgdon

Client Care Assistant

Kate brings a wealth of experience to her position, as she has worked with non-profits dedicated to providing equipment and training to save lives in the community. Our clients are most appreciative of her pleasant spirit and willingness to assist them. Immediately prior to this position Kate thoroughly enjoyed her three years working for us as a caregiver.

Eileen Knapp

Administrative Assistant

Eileen joined Comfort Keepers team in November 2017 in a role of Administrative Assistant.

Joanie Tress

Receptionist

“My main goal is to help those in need; it’s what I love to do.”

Joanie is a people-person and being able to be part of a team to make seniors’ lives more manageable is very rewarding! Joanie has a great deal of customer service experience and it truly shows in her work. As the front-desk receptionist, Joanie is the first point of contact for clients, caregivers and potential clients; she ensures that everyone who calls or visits has a pleasant experience. Being married for over 30 years, her two children and three grandchildren are a great joy to her and her husband. Boating, swimming, camping, snowmobiling, pretty much anything outdoors makes her happy. She also loves to play euchre, but family time is the best!

Becky Cross

Operations Manager

Becky has been with Comfort Keepers for over 17 years. She loves being able to send the right caregiver into the home and see the positive impact and joy it brings her clients.

Tom and Mame Donohue

Owners

Tom and Mary "Mame" Donohue, RN, provide overall direction to this franchise location and its operations. They assure that all franchise services stay true to the Comfort Keepers brand of in-home senior care that actively engages seniors.  Mame relies on her thirty (30) plus years of nursing skills when interacting with clients and their families to assist in structuring the most helpful plan of care.

Kristin McCoy, CDP

Territory Manager - Monroe Township

Kristin McCoy is the Territory Manager of our Monroe Township location. She is a Certified Dementia Practitioner (CDP) endorsed by the National Council of Certified Practitioners, and she attended Monmouth University where she graduated Magna Cum Laude with her Bachelor’s Degree in Sociology and Psychology. Before college, she worked in various ministry opportunities including: a youth ministry in Lakewood, NJ, an international non-profit organization based in Israel, as well as travelling to South and Central America to help renovate homes and provide clean water to local families.

Prior to working with Comfort Keepers, Kristin worked in customer service at a small credit union. She has used those organizational and management skills to provide excellent support for her Monroe clients.

Kristin is empowered by the conviction that every individual-- regardless of age, demographic, or background—has a specific and intricate purpose. Every life is necessary and everyone has something unique and beautiful to contribute to society. In her work with us, she revels in meeting new prospective clients, hearing their stories, and growing the CK family.

Rick Magill

Owner

Rick and Denise Magill have been successfully operating the Omaha and Council Bluffs Comfort Keepers locations since 2002.

Cultivating a stellar team of caregivers and office staff is Rick’s main focus. These team members are the heart and soul of the business since they interact with clients daily. Making a proper Comfort Keeper/Client match is important for the success of the relationship and is an area were Rick’s team excels.

“Understanding a client’s individual needs and creating the perfect care plan is essential.” says Rick. “We never approach care with a one-size-fits-all approach. Each senior is unique. So, their care plan should be as unique as them.”  This is why the we manage a client's care on a day-to-day basis with the best operations team in town.

Gabriella Gaglianello

Staffing Manager

Gabby has worked for Comfort Keepers for nearly eight years.  She loves working here and believes in Comfort Keepers philosophy and mission. She started out as a caregiver and was promoted to Care Coordinator then to Staffing Manager upon her return to the Midwest.  

In her spare time she loves to visit family and friends, go hiking, go to movies, attend festivals,  musical plays, symphonies, and baking.  Her goal is to become a nurse and teach nursing one day.

Sheri Vandevere

HR Specialist

Sheri started with Comfort Keepers as a caregiver in 2013. In 2018, she became part of our office staff. While in her role as Human Resource Coordinator she ensures all caregiver's records are in compliance and assists with orienting new staff with clients. She also does a variety of other duties in the office to help where needed. When given the chance she loves to go out and interact in the field with our caregivers and clients. Sheri is also a Certified Nursing Assistant & still enjoys working hands-on with clients.

Comfort Keepers Home Care RN Care Coordinator

Rebecca Peterson

Registered Nurse Care Coordinator

Registered Nurse Care Coordinator and a resident of Eagan, MN.  Becky oversees personal care services for our clients and supervises our home health aides.  She had worked primarily at the MN VA health care facility during her long career, specifically in intensive care and out-patient surgery.  Becky enjoys gardening, crafting and cooking in her spare time.

Frazier Wilson, LMSW

​Director of Business Development

FrazierW@ckupstate.com


Barbara Reid, RN

Internal Care Coordinator

Barbara is a New York trained and licensed registered nurse, with more than 25 years experience in the field. Prior to working in home care she worked in a variety of areas including pediatric nursing, geriatric nursing and case management. Barbara has been with Comfort Keepers for the past five years. She is highly respected and well liked by staff and clients.

Mike Carnegie

Human Resources

Mike was born in Michigan, where he spent the first 13 years of his life before becoming a resident of Pekin, IL. He attended Illinois State University and studied psychology and mass communications which has helped guide his career in his family businesses. He now manages Human Resources for Comfort Keepers since 2018 and enjoys the team and the getting to know the clients we serve.

In his free time, Mike loves to golf and spend time with his 2 children and 3 grandchildren. He also loves music, specifically the Beatles and playing his guitar.

Karen Kaufer, RN

Nurse Extraordinaire, Queen of Caring

 

Carolyn McGoldrick

Owner/Head of Human Resources

As Head of Human Resources, Carolyn oversees all aspects of Human Resources and is committed to building a high caliber team of motivated caregivers and management staff.  Carolyn brings to Comfort Keepers a wide array of skills honed through 14 years of  business and Human Resources experience with a global financial services firm.  Carolyn graduated from the State University of New York at Albany with a BA in Economics.  She is actively involved in her community as a long term volunteer with her church, public school, and the National Charity League.

Robyn

Assistant Coordinator

 

Cary Rotter

President and CEO

Cary established Comfort Keepers of the Mid-South together with his wife, Wendy, in 2001. Cary is a native Memphian with a B.S. degree from the University of Memphis and has significant experience in staffing and business management, including working for a Fortune 250 corporation.  He has a unique perspective and significant insights on senior care, has authored multiple published articles on senior care and its implications for families and businesses, and is frequently invited as a guest speaker. Cary says, “I am passionate about the work of Comfort Keepers because our clients trust us to care for their loved ones.  We are obligated morally and ethically to validate that trust every day. Because service can only come from the heart, it is our responsibility to exclusively hire caregivers and staff who are driven to deliver on our promise.” Cary can be reached by email at caryrotter@comfort-keepers.com

Megan Jeans, General Manager / Scheduler

Megan Jeans

General Manager / Scheduler

 

Beth White

Client Care Specialist

Beth White joined Comfort Keepers in August of 2016.   Beth always had a passion for helping people but realized during her undergraduate studies that she had a passion for seniors. After graduating from Western Illinois University with her degree in Psychology, she became familiar with Senior Home Care and eventually maneuvered her way to the Peoria area.

Beth started out with Comfort Keepers as a Scheduling Coordinator and is now part of our Client Care team as a Client Care Specialist.  Outside of work, Beth relieves any stress with the company of her two dogs, Penelope and Lexi. It is not unusual for her to bring along her furry friends to the office to brighten our day.

Stephanie Chagnon

Payroll and Billing Specialist

My name is Stephanie Chagnon and I am the Payroll and Billing Specialist for Comfort Keepers in Stoneham.  I have been with the company for 6 years and enjoy my work very much.   I love what we do as a company.  Taking care of the elderly in their home is a very important decision and I feel Comfort Keepers does that best! We treat our clients and their families as OUR family!  

I love to spend time with my husband, our 2 daughters and our kitty.  I enjoy baking, hiking, and having family time.  

Jeannie Gauthier

​Community Liaison

JeannieG@ckupstate.com

Jim Nickerson

Owner

My Comfort Keepers journey began in 1999 when I discovered the franchise while searching for a business that could be owned by an educator. During my search on the internet, I remember how our trade mark logo popped onto my screen and it really caught my eye. After careful reading I printed off the information and gave it to a friend. My friend read the information and the next thing you know I called the number and set up a meeting in Dayton, Ohio. There we meet with Jerry Clum. We returned home to Ottumwa. Next we took a few days to make the decision to purchase the franchise. We both liked the idea of serving the elderly in our state. I purchased my friend’s half of the business in 2008. Today, Office 106 in Ottumwa is owned by Jim Nickerson and his wife, Stephanie Nickerson.

Rebekah Himmer

Internal Care Coordinator

Rebekah is the backbone of our office staff and assists with every department. She also, oversees all social media, quality assurance compliance with state regulations, HR-related issues, and internally assists our clients. She also started as a caregiver here with us in the field, then joined us at the office as an internal client coordinator, and is always willing to help anyone who needs it!  

David and Joanie yeomans

Owners

 

Trish Herrera

Part-Time Scheduler and Caregiver

 

George Macias, CSA

Director of Operations

George Macias is Director of Operations for Comfort Keepers Redlands, Riverside, Corona office. In this role he oversees the day-to-day operation of the business including client intake and care, caregiver hiring and training, and community involvement. George has a personal passion for improving the quality of life of seniors. George is a Certified Senior Advisor which provides him with a deep and thorough understanding of the challenges and opportunities seniors face which impact their quality of life. George has been involved in the Senior Healthcare industry since 2011. George loves how our services can also bring our clients families some peace of mind.

George previously owned an in-home care business in the Inland Empire. Before that, he worked for 25 years in retail management. George is on the boards of Inland Association for Continuity of Care, the Yucaipa Chamber of Commerce and Smiles 4 Seniors, an emergency assistance organization for Inland Empire seniors. He is a husband and father of two and is very involved in the local community. 


Amanda Gates

Service Coordinator

 

Rick Spragins

Director of Finance

Director of Finance

Heidi Karcher

On-Call Scheduler

Heidi teaches Chemistry and Physics at Thomas Jefferson High School. She played softball at Penn State University, and now coaches varsity softball at Thomas Jefferson High School. Her top notch work ethic and superb problem-solving skills make her an invaluable asset to the team.

Lisa Cugasi, RN, CDP

Director of Nursing

Lisa Cugasi RN, is our Director of Nursing for all six offices in the franchise. Lisa graduated from Mercer County Community College with her RN and ADN.  Her experience has focused on geriatric and pediatric home care. Lisa first worked as a caregiver for Comfort Keepers several years ago before returning as an RN and learning all aspects of the home health care business.  She has previously worked for Bayada Pediatrics, NJ Turnpike, NJ Department of Corrections, a recruiting firm and a pharmaceutical marketing company. 

Lisa is approved by the New Jersey Board of Nursing as a clinical skills instructor to educate those wishing to pursue a career as a Certified Home Health Aide, through our school, New Jersey Caregiver Academy.  As a Certified Dementia Practitioner (CDP), Lisa developed a mandatory dementia training which she presented to administrative staff and our caregivers.

Lisa enjoys spending time with her family, traveling, reading, writing and learning.  Two of her poems have been published in The Kelsey Review, Mercer County Community College's county-wide literary journal.

Jenny D.

Scheduler/Team coordinator

As a paramedic, Jenny has a total of twenty years experience within the medical realm. She enjoys all aspects associated with care, and especially appreciates the companionship aspect of care. In her spare time Jenny enjoys camping and tending to her horses and dogs.

Kristina Munsch

Owner, Director of Finance

After graduating with high honors from Lehigh University in 2002 where she majored in Economics and Finance, Kristina honed her business skills by working for a Congresswoman, a research marketing firm and an investment company. From the most basic of jobs to the more senior positions, Kristina possesses the skills and drive to start and grow a successful business.

The first step in her plan was the creation of Women on a Mission, LLC, which has the goal of developing a wealth of businesses that will allow other women to achieve their own goals. Her other main focus is the development of this office, the Comfort Keepers of Secaucus, New Jersey, which is devoted to helping the growing needs of seniors.

Kristina's expertise in economics, finance and accounting is a perfect mix for her responsibilities at Comfort Keepers. Additionally, Kristina's passion for creativity is incorporated in "WOM" & "CK" concepts throughout the business and website.

Sissy Inglesby

Sissy Inglesby

Ambassador of Joy

Sissy works to make our clients and caregivers feel recognized, appreciated and part of the Comfort Keepers family.  She worked for us many years as a caregiver and is now semi-retired. Earlier in life she ran a veterinarian office.  She loves animals and seniors—any interaction with Sissy will brighten your day!

Natalie Morris

Client Care Coordinator

Natalie joined Comfort Keepers in 2018 as a client care coordinator. 

Beth McCullough

Care Coordinator Specialist

  

Craig Goss

Sales and Marketing Manager

Craig has been with Comfort Keepers since 2005.  He coordinates all Marketing strategies in Florence, Sumter, Columbia and Charleston.  Craig graduated from Francis Marion University with a Bachelor of Science in Sociology in 1988.  He is a Veteran of the Gulf War 1990-91.  

Tonia Crowley

President

Tonia has been a successful business leader for over 15 years, with a focus on customer service, operations, systems development, organizational change, and project management. She is a driven professional with a background in both growth-oriented and established businesses. Tonia has extensive experience with designing and implementing process controls and metrics. Through her dedication to customer service excellence and the community, she has served as project manager for woman build, an ambassador for muscular dystrophy, and has a passion for helping people enjoy a more comfortable life in their own home.

Gabriel Care Coordinator

Gabriel Fernandez

Internal Care Coordinator

Gabriel has been in the hospitality industry for over 3 years and recently joined the Comfort Keepers team. Gabriel enjoys his time with Comfort Keepers and providing peace of mind to clients and their families through home care and senior care services. Through these services, he is able to elevate the human spirit and bring joy to all the clients that he takes care of. He enjoys the tasks of helping a loved one and treating them like family, every day there is something new and being able to put a smile on someone's face is the best reward for his career. 

Lelynna M. Langdoc, R.N.

Staff Nurse

Comfort Keepers Staff Nurse, 2008-2014

15 years as Pediatric Nurse in new-born nursery in Nebraska

Started Infant Center in Day Care facility, Illinois

13 years experience as Director of Nursing, LTC Facilities

Graduate of Deaconess School of Nursing, 1970

Graduate Marion Senior High School

Sarah Daw

Client Care Coordinator

Sarah is a graduate of Slippery Rock University with a Bachelor of Science in Public Health and a minor in Gerontology.  Her personal commitment to improving the quality of life of older adults is complemented by her past work as a Comfort Keepers Caregiver and her previous experience in hospice.

Valerie Meale

Community Engagement Specialist

For the past few years, Valerie has been working on her personal brand within the Prince William region. Through her work with such organizations as Leadership Prince William, 1 Million Cups Prince William, and Woodbridge Rotary, to name a few, she has developed a following as a community-oriented influencer and servant leader who “gets things done”. In her newest role as Community Engagement Specialist for Comfort Keepers Manassas, her personal mission is to elevate the process of finding care for your loved ones, just as Comfort Keepers’ mission is to elevate the human spirit, by being a resource who creates joy and peace for family caregivers.

Vincent P.

Certified Home Health Aide

Nominee for Comfort Keeper of the Year for 2013, Vincent is one of those rare, perceptive, and joyful people that you instantly feel at ease with when you meet him. As a caregiver, Vince has the determination, good nature, and compassion that allows him not to label each day as “good” or “bad” but rather to simply observe and embrace each day as a unique experience; an experience worth cherishing. His smile, warmth, and compassion are infectious.

Vincent exemplifies the core mission of Comfort Keepers---he provides the highest level of quality of life that is achievable for his client. He escorts her on trips to the Cultural Center, gives her timely medication reminders, and is friendly with her neighbors without making her feel dependent. Beyond all of this, Vincent is dedicated to his work. He works holidays, weekends, and any fill in shifts that need to be covered. His top priority is keeping his client happy and healthy at home. Vince is a Certified Home Health Aide.

Erin Treat

Regional Recruiter

Erin became a caregiver right out of high school after seeing her grandfather receive amazing care from an in home health agency. She began caring for her grandmother when her grandfather passed, and then continued to dedicate herself to many clients over the years. Erin provided joy and positive energy to her clients in multiple agencies for over 18 years, the last 5 years being with Comfort Keepers. Erin also spent 9 years as Regional Coaching Administrator while caregiving. The role and the requirements of that previous job have helped Erin in her new role as Regional Recruiter. Erin’s knowledge and expertise as a caregiver will also help to bring in joyful people that can elevate the human spirit.

Elevating the human spirit to Erin means giving of your heart 100 percent to the people needing care. Always showing up with a smile no matter what is going on, and making sure that you leave your client with a smile at the end of the visit. 

Al Jones

Owner

My wife Deb and I started our Comfort Keeper business to help care for my mother, Dorothy Jones. We had cared for her for several years and needed to hire some additional caregivers to help us. We chose Comfort Keepers because of their great system of hiring and training staff. We are starting our 11th year and are excited to help you with any of your home care needs for your loved one. My job is to be active in the community doing new client assessments and networking with other companies and agencies. Deb and I are both Certified Senior Advisors (CSA) and Certified Dementia Practitioners (CDP). We believe that “Trust and Training” are the cornerstones of successful home care experiences and we are dedicated to exceed your expectations.

Savannah

Caregiver, Comfort Keeper of the Month - March 2019

Savannah is our Comfort Keeper for the month of March. Savannah is simply one of the best. She was hired January of 2019 and goes above and beyond expectations. We feel so lucky to have her a part of our team. She is a prime example of a team player and the type of person we look to hire. Savannah is always willing to help clients and other caregivers at any moment. 

She truly wants what is best for each client. We feel anyone would be lucky to know Savannah, but even more lucky to have her as their primary caregiver. Savannah is a blessing to the Comfort Keeper team! Thank you for all your hard work.

Maria H

Comfort Keeper

Coming Soon!

Erin Beck

Operations Manager

Erin started here as a home care aide and grew into various positions here at Comfort Keepers. She manages and works to help the various departments both in the office and out in the field. She is in the field to help with the client and home care aide needs or training and, in the office, to support HR, Staffing, and Client Care. 

Bre Carlson, LPN

Bre Carlson, LPN

Nurse

Since joining our team in 2016, Bre has visited hundreds of clients across multiple counties.  Her experience includes working as a school nurse as well home health and assisted living facility assignments. Bre’s attention to detail and nurturing manner make her a favorite with clients she sees.

Alejandro M.

Internal Care Coordinator

Since I can remember I have always done my best to lend a helping hand to others. While I was in school, I would often volunteer in children’s classrooms, provided tutoring, helped at local events feeding the homeless, and have always tried to help anyone in need.  Today working at Comfort Keepers, I help in identifying the caregivers who are responsible to provide care for our clients. In order to do that I look back on my own history as a caregiver. I never did it professionally but, growing up my family had several experiences with chronic diseases which often put me in the role of a caregiver without even knowing it. Whether it be running errands for my grandmother or taking my uncle to his physical therapy appointments I was always there and willing to help. Proudly I can say that even though their final days I continuously did my best to make a difference in their lives constantly looking for a way to make them smile, laugh, and simply enjoy their day.  

Comfort Keepers takes pride in bringing daily joy to our Clients and Caregivers.  For me, that means doing all that we can to provide the highest level of care and promote Interactive Caregiving.  Helping our caregivers identify how they can incorporate our clients into their daily activities which helps stimulate their minds and bodies. 

Henry (2011 - 2018)

Director of The "Golden" Rule

In Spring of 2018, we lost Henry, our four legged friend, who served as our Director of Love & Respect. Every day, Henry reminded all of us the importance of treating others how we wish to be treated... the "Golden" Rule.

Henry was a fun loving pup, who could be found around the office to greet our guests. 

While Henry is no longer with us, his legacy lives on as we remind ourselves the importance of kindness and respect for others. 

Corrie Ferguson

Client Care Coordinator

Corri has been with my office since 2009, starting out as a caregiver and advancing to the office adding Client Care Coordinator to her title. She is a CNA and can relate to the caregivers on a very personal level and assists in the continuum of care for the client. Her primary area is the North and Central Brevard County area; however, she does assist, at times, in the South area of the county.

Jessica Newman

On Call Manager, After hours traffic Controller, and Child Juggler

Current Graduate Student at #CapellaUniversity for Human Resource Management with a Bachelors of Science in Healthcare Management from an Accredited University.  Expert in management, recruiting, problem solving, production in policies, scheduling, employee training, health information systems and more. Honored to be a new member of The National Society of Leadership and Success.

Kristin McCoy, CDP

Territory Manager - Monroe Township

Kristin McCoy is the Territory Manager of our Monroe Township location. She attended Monmouth University where she graduated Magna Cum Laude with her Bachelor’s Degree in Sociology and Psychology. Before college, she worked in various ministry opportunities including: a youth ministry in Lakewood, NJ, an international non-profit organization based in Israel, as well as travelling to South and Central America to help renovate homes and provide clean water to local families.

Prior to working with Comfort Keepers, Kristin worked in customer service at a small credit union. She has used those organizational and management skills to provide excellent support for her Monroe clients.

Kristin is empowered by the conviction that every individual-- regardless of age, demographic, or background—has a specific and intricate purpose. Every life is necessary and everyone has something unique and beautiful to contribute to society. In her work with us, she revels in meeting new prospective clients, hearing their stories, and growing the CK family.

Kristin is a Certified Dementia Practioner (CDP) endorsed by the National Council of Certified Practioners. 

Michele Taylor

Human Resources Assistant

Michele comes to Comfort Keepers with years of Managerial and Human Resources experience. She joined the company in 2019 as an On-Call Scheduler. After mastering our on-call position, she was warmly invited to join the office staff in October of 2020 as our full-time Human Resources Assistant. Michele is very personable, poised, and detail oriented. Her calm demeanor and professional outlook bring a sense of comradery and a consistent workflow to our team.

Headshot of Medical Waivers Specialist, Angela Hicks

Angela Hicks

Medicaid Waivers Specialist

Angela joined our Comfort Keepers team in October 2016.  She handles all Medicaid  Community Waiver Program referrals and authorizations.  In addition, she maintains appropriate documentation to ensure compliance for all community based waiver programs and provides excellent customer service.

Kelly Provost

Caregiver

Kelly joined Comfort Keepers just shy of three years ago and has been an incredible asset to our team. Her compassion, reliability and sweet demeanor make her stand above. She always creates a wonderful connection with her clients and they adore her.

Sherry

Comfort Keeper

Coming Soon!

Celia Neff

Office Manager

Celia , Director of Operations, has been with Comfort Keepers since 2008. She has a B.A. degree from Old Dominion University in Human Resources Training with a minor in Marketing. She has an extensive background in hospice and caring for the senior community. Celia left hospice because she saw the significance of the care that Comfort Keepers provides their clients and the community. Celia’s goal is to provide the senior community with continuing dignity throughout the aging process, recognizing the importance of keeping seniors and the elderly in their preferred environments. Her compassion to serve the senior community provides her great joy.

Michaela Williams

Internal Care Coordinator

Michaela has over three years of experience in home care. Michaela is able to take pleasure in the day and share the experience with the office team, clients, and caregivers. Enjoys making a connection with everyone on a daily basis. Over the many years of customer service experience, it has helped make a difference every day to provide peace of mind to our clients and our caregivers.

Adam Jones

Owner / Client Care and Sales Management

Welcome to our Comfort Keeper family. My name is Adam Jones, I have been with the company since 2003. The Jones' started as family caregivers to my grandmother, Dorothy. She is the reason why we do what we do and how we do it. We deliver freedom, peace of mind, and renewed independence and we do that by caring for our clients and their families as if they are our very own relatives. Along with Joyce, I build relationships with businesses and community leaders in order to better serve our senior community. I also field all advertising calls and decisions. You may see me in your living room doing an assessment or out in the community promoting our company, either way I am always here to help. Feel free to contact me.

Amanda Gates

Service Coordinator

 

Shawna Walsh

Care Supervisor

Please welcome Shawna Walsh. She is our new HR Assistant working alongside Kayleen. She will be hiring, training, and supervising the caregivers as well as assisting with scheduling and answering the phones. She has been an LNA for 8 years in a nursing home setting. When she is not at work, she is spending time with her 3 year old son and her husband in their Danbury home.

Megan Durbin

Territory Manager - Robbinsville

Our Robbinsville Territory Manager, Megan Durbin, has been with Comfort Keepers since 2013. She recently transferred from our Toms River office to our Robbinsville location. Prior, she was the Lead Staffing Coordinator in Robbinsville. Although she will miss Toms River clients and caregivers, she is excited to be back where it all started for her. Before joining Comfort Keepers, Megan worked as a private caregiver. She had many clients whom she loved dearly. Megan will admit she is not a good cook, but her one client loved her spaghetti, even though she had to put two packets of sweet and low in it! Megan loved taking care of her clients, especially singing and dancing with them. She even gave one of her clients the nickname of “hummingbird” because her client would hum all day long.

Megan formerly resided in Maryland for seven years. Prior to Comfort Keepers and private caregiving, Megan helped care for her grandmother and was a manicurist at an upscale salon for 21 years. Megan loved doing nails, but she felt it was time for a change and decided it was time to revisit her passion in helping the elderly.

Zachary Saunders

Zachary Saunders

Administrative Assistant Lori Nesler, CSA Certified Senior

Coming Soon

Lacey Osborn

Executive Director

Lacey graduated from the University of Indianapolis with her Bachelor of Arts in Chemistry as well as from IUPUI with her Masters in Healthcare Administration. Lacey has been instrumental in the growth and success of Comfort Keepers since joining our team in 2011. She enjoys working with older adults, individuals with disabilities, and those who cannot always help themselves. In her free time, Lacey visits her family often in her home town of Bluffton, Indiana where she enjoys spending time with her three beautiful nieces.

Laurie Renzi

General Manager/Sales

Laurie manages Altamonte Springs and Port Orange offices.  Laurie just celebrated her 10th year anniversary with Comfort Keepers. Laurie’s passion for the elderly began long ago with her grandparents, whom she was very close with. In 2005, when her two boys began kindergarten she put herself full-time in caring for seniors and families, and co-owning a senior home care company in Seminole County. Laurie’s passion is meeting families and seniors and providing them with our services and/or resources for their loved ones.  Laurie provides free, in-home no obligation meetings with anyone who is looking to learn about services Comfort Keepers can provide, as well as offer resources when necessary.

Lin Benitez

Scheduler

Lin’s role is making sure that operations and scheduling at Comfort Keepers are smooth and efficient and that all the clients’ needs are addressed and met. As trusted partners, our caregivers provide everyday support and other non-medical services so loved ones can confidently maintain independent living right in their own homes.

Lin's background and passion is in helping those who are in need. She carefully matches our caregivers with clients whose personalities and interests are compatible.

Headshot of Comfort Keepers Owner, David Coker

David Coker

Franchise owner since 2003 in Florence, Sumter, Columbia and Charleston

David and his wife Julie married in 2000 and have three children.  They opened their first Comfort Keepers office in Florence in 2003.  David expanded services by opening Offices in Sumter in 2008, Columbia in 2013 and Charleston in March 2019. He graduated from Clemson University with a Bachelor of Science in Biological Sciences in 1997.

Jen Gump

Scheduler

Jen started out as a caregiver for Comfort Keepers and was then promoted into the office as our scheduler. She has lived in the Akron area all of her life. She has 2 children and volunteers at Akron Children's Hospital as a parent mentor

Lydia Bushman

On Call Coordinator

Lydia joined Comfort Keepers as a Caregiver in 2010 and currently serves as a weekend on call coordinator. In this role her responsibilities include facilitating communication between clients, caregivers, and office staff to help provide 24/7 support for our clients and care team.

Charice Creecy

Staff Utilization Manager

Charice (“CC”) has been with the organization for three years. For the past 2 years, she has served as our Staff Utilization Manager. Charice has an Associate’s Degree in Early Childhood Development and Special Education and was a Kindergarten Teacher for 10 years! She has worked in home care for the past 12 years. It is her experience as a caregiver that that enables her to approach her scheduling responsibilities with a unique insight as to what she is asking our Comfort keepers to do. Charice approaches her responsibility with a great deal of motivation and focus. Charice is a proud parent of a teenage daughter!

Kris May, LPN

Care Coordinator

 

David Reams

Vice President of Marketing

Being Julie’s husband wasn’t the only qualification Dave brought to the table when Comfort Keepers decided to add a full-time marketer to the staff in 2004. Dave’s warm personality and 15 years of experience in sales and customer service and have made him a welcome face throughout Central Illinois.

Natika Pearson

Marketer

Natika’s educational background includes the nursing program at The University of Akron and Stark State College for Business Administration. Natika is a huge sports fan, who volunteers her time as a Youth Basketball Coach. She also has a love for animals and has 2 years of experience in breeding dogs. She currently resides in Akron with her fiancé Robert, along with their children and dogs. Natika has been with Comfort Keepers since July 2014.

Deborah Williams

Office Manager and Scheduling Coordinator

Office Manager and Scheduling Coordinator

Denise Magill

Owner

The three Comfort Keepers offices under the Magills’ leadership have been recognized as one of the top 25 offices nationwide for Operational Excellence.

Operating the Comfort Keepers business isn’t the only area of focus for the Magills. Seeing the constant need for well-trained medical staff in the Omaha area, Rick and Denise decided to open a medical certification school in 2012. Quality Career Pathways provides the area with over 1,000 newly certified CNAs and CMAs each year.  Many of those become Comfort Keepers Employees. It is like an 80-hour interview as we can see their personality and ability in the school. This is how we are able to hire the best of the best.

 “We can do so much more for this community and are ready to help,” Denise says. She and Rick are constantly pursuing additional opportunities to assist the area seniors and medical community, including adding more certification options to their school.

Ashley Parker

Marketing

Ashley Parker has been a part of the team since 2013. She had the opportunity to work in multiple positions within the company allowing for first hand experience in company expectations. This insight helps to provide a well rounded outlook when speaking with families about our In-home care services. Prior to working with Comfort Keepers, Ashley completed her undergraduate work from Eastern Kentucky University, where she received a Bachelor's Degree in Music for Violin Performance.

In addition to working at Comfort Keepers, Ashley volunteers in the community by performing at senior facilities, and is an avid supporter of Music Therapy and other holistic approaches to healthcare. She is also a proud wife and mother of 2 children. 

Ashley is dedicated to helping others, and with her passion for holistic medicine, she hopes to positively influence an already stellar team at Comfort Keepers Eastern Shore.

Kelly Kaiser

Office Manager

 

Natalie Morris

Client Care Coordinator

Natalie joined Comfort Keepers in 2018 as a client care coordinator.  

Megan James

Outreach Ambassador - Bridgewater, Morristown and Warren

Megan James is our Outreach Ambassador for the Bridgewater, Morristown and Warren territories.  She believes home healthcare services are priceless, as in-home services allowed her grandmother who suffered from Alzheimer’s disease to thrive and live with dignity until her passing.  The memories of her grandmother’s home healthcare aide made an indelible impression on her and solidified her strong opinion that home healthcare can be a necessary component at various stages of life. 

A native Oregonian, Megan moved to Washington, D.C. in 1994 to work for the late U.S. Senator, Mark O. Hatfield. There, she immediately developed the skill of working on behalf of constituents while advancing policies. After the senator retired, Megan served as lobbyist for an agency that represented non-profits.  She leveraged her experiences in the public-affairs and -relations industries for the next several years, and was most recently Director of Social Responsibility where she identified community need and developed programs to address these issues head on.

When Megan isn’t busy supporting her family and spending time with friends, you can find her outdoors running/walking, hiking, biking and/or gardening. 

Chuck Pulsfort

Finance Department

Chuck is a master of numbers, and who we rely on to keep our financial affairs in order.  Clients can rest easy knowing they are being billed only for the services they need, and are saving money where they can.  Instead of dancing around a problem, he favors getting right to the point of the matter- saving his dancing shoes for celebrating on the golf course!

After graduating from Monclair University, Chuck spent 15 years doing accounting work for the manufacturing industry, and 20 for the construction industry.  He joins us now to be able to grow and build a place of love and support.  When he isn’t in the office, Chuck enjoys fishing, traveling to new sights, and having fun with his grand kids.

Samantha Wagner

Care Coordinator

“I love working with the elderly because they share their wisdom and amazing experiences.”

Sam is a mother of two and enjoys being outdoors and doing crafts. Her favorite way to spend time is with her family.

Sam helped her grandma care for her great grandma in the summertime growing up and really enjoyed being with her. This was the beginning of her career in senior services. Since then she has worked in various positions serving seniors in home health care and at long-term care facilities as a CNA, staffing coordinator, central supply manager.

Julie Avalos

Director of Business Development

Julie Avalos has worked in the field of both medical and non-medical care since 2005. Seeing a great need for compassionate care for the senior community is what drives her. Julie says“Our seniors deserve respect and a quality life. We can be a part of that by the way we care for them”.  Julie rejoined Comfort Keepers as Director of Business Development in 2020. Her role is to build strong relationships within communities and organizations in order to serve our clients with excellence. 

Angela Scott

Office Receptionist

Angela has been working with Comfort Keepers since December of 2017. Prior to working with Comfort Keepers she worked for a Dental Office as an Office Receptionist and Scheduler. She finds deep satisfaction in bringing a smile to our caregivers and clients faces. 

Outside of work she enjoys spending time with her family, traveling internationally, and engaging in volunteer work with her congregation. 

Dana Wilk

Human Resources Manager

Dana joined Comfort Keepers in 2006 as HR Generalist and has been since promoted to the HR Manager position in 2013. Her role is dedicated to recruiting our caregivers, meeting company’s policies and compliance requirements. Dana is also very involved in employee trainings and performance reviews. Dana has administrative assistant certificate form College of Lake County and is an active member of the SHRM (Society of Human Resource Management). Dana is married and resides in Lake Zurich with her husband and daughter.

Linda Ramey

Linda Ramey

Marketing Liaison

Linda’s broad experience includes serving as vice president of a North Georgia acute care facility and director of business development for a 22-county primary health care provider.  She currently serves on multiple area boards and committees for healthcare and economic development.

Erin Couchell

Chief Executive Officer

ErinC@ckupstate.com

Erin, a lifelong Upstate resident and Converse College graduate, began her home care provider journey at the age of 30 when her mother was diagnosed with Alzheimer’s. During her mother’s illness, Erin learned to wear many hats- mother, wife, daughter, friend and caregiver. During her journey, she discovered a need for and the value in keeping loved ones in their own homes. In 2006, this passion led Erin to open Comfort Keepers Spartanburg. Since that time, she and her husband, Chris, have expanded into Greenville, SC and Tryon, NC, earning a reputation for excellence in care. To date, the Couchells have positively impacted several thousand lives through their commitment to helping seniors remain in their homes. When Erin is not at Comfort Keepers she is spending time with her three energetic daughters.

Heather Tabares

External Care Coordinator

Heather feels fortunate to work in a place where she can take an individual’s toughest days and turn it into some of their best days. Sometimes all it takes is a smile, some reassurance and finding the right caregiver match. Heather enjoys working with an energetic group of talented individuals that make up a wonderful and loving team and she sincerely loves what she does everyday.

Heather has worked with Comfort Keepers for a total of 4 years, with many more to come. And an additional 7 years in the health care field in various settings.

Heather holds a B.A.S. in Health Care Management and Administration. 

Alan White

Alan White

Owner

Alan White opened the Comfort Keepers office almost 18 years ago with a vision of providing exceptional senior care services to North Georgia. Since then Comfort Keepers has assisted thousands of North Georgia families who wished to live independently at home.   A native North Georgian and graduate of the University of Georgia, Alan is a member of the Society of Certified Senior Advisors.  

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Caroline Nyvall

Care Coordinator

 

Michele McNeil

Lead Scheduler

Michele’s role is to face each day’s new challenges when it comes to scheduling care visits for our clients.  Her journey with Comfort Keepers began when she was supporting her grandmothers in nursing facilities.  There, she learned about in home caregivers and how people can support seniors and help them foster their independence.

When she isn’t assisting our clients and caregivers, Michele enjoys spending time with her loved ones as much as possible.  She is currently learning a lot about home renovation work, a result of her pursuit to always provide those she cares for a home they can grow and remain in.

Words of wisdom from Michele:

“Remember to often reflect on the simple things we take for granted every day.”

Lisa Grim

Director of Client Services

Lisa’s passion in life has always been helping people. As the Director of Client Care Services, she truly enjoys doing exactly that each and every day at Comfort Keepers of Haddonfield.

Her responsibilities include the coordination of care from the initial intake call to our office, to the placement of the caregiver in the home and the subsequent needs of the client throughout the duration of care for them. She is relentless in following-up and seeking feedback from the family members and/or legal guardian of the client. She is also responsible for insuring that our caregivers have access to the proper equipment, supplies and latest developments in caregiving in order to provide the optimum customized care for each client.

Lisa graduated from Rutgers University with a BA in Literature, working in the advertising and publishing industries for several years. She later earned her teaching certification from the University of Connecticut - Southern, teaching pre-school for many years in Connecticut. In 2004, Lisa returned to South Jersey to help with the daily care of her elderly mother.

Lisa is the proud parent of three wonderful grown children and their amazing spouses, and at last count, two very beautiful grandsons!

Toni Schmidt

Head Scheduler

Toni has been with Comfort Keepers for many years.  She came to us with an extensive background in geriatrics and started out as a caregiver.  It was obvious that she cared for her clients and they loved her. Her commitment to quality senior care makes her the perfect person the match the right caregiver to the right client.

Stephenie Joe

Staffing Care Coordinator

Stephenie may be new to Comfort Keepers, but she is not new to caregiving and helping others.  Before working for our agency, she spent a decade working alongside caregivers to help seniors and their families.  Now she is here to make sure all of our seniors are cared for as well as our staff as a leader in scheduling.  When not in the office, she enjoys volunteering at the Norfolk Food Bank and spending time with her family.

Words of wisdom from Stephenie:

“It took me quite a long time to develop a voice, and now that I have it, I am not going to be silent.”

Lisa Sevigny

Caregiver

Lisa S has made Caregiver of the second quarter of the year. Lisa has been an exceptional Comfort Keeper since 2014. She is a great example of what a wonderful caregiver should be. Lisa is a reliable, dependable and goes above and beyond for her clients every weekend. Thank you for all of your hard work, Lisa!

Patty Zaucha, RN

Client Care Manager

 

Melinda Falcon

Internal Client Care Coordinator

I have been a caregiver since 1989, working in several facility’s and as a private aide throughout Ohio and Kentucky, I started at Comfort Keepers in 2012 as a caregiver then making the switch to Internal Care Coordinator in 2018, as the Internal Care Coordinate my responsibilities include but are not limited to, assisting potential clients and current clients with all care planning and caregiver needs, maintaining  caregiver needs and assisting with daily operations along with maintaining our social media platforms to insure Comfort Keepers clients and employees are receiving the best care possible.

Julie Carnegie Reams

Owner

Julie is the general manager and co-owner of Comfort Keepers of Peoria, IL. In this role, Julie leads the support team by providing vision, training, developing and coordinating systems and processes.

Julie holds a bachelor’s degree in Liberal Arts from Northern Illinois University.

Julie has more than 30 years of sales and customer service experience including nearly 20 years of experience in health care and 15 years in health care management.

Julie’s passion for seniors, creating processes, her natural affinity for connecting with people and her strong problem solving skills provide the framework for Comfort Keepers of Peoria, IL. She yearns to offer every client and their families top-rated in home care that allows seniors to age safely and comfortably in their homes. 

Mayme O'Brien

Director of Client Care

Hello my name is Mayme O’Brien.  I have been a part of the Comfort Keepers team for over 15 years. I began as a caregiver and worked privately for Al and Deb Jones for several years, as Dorothy Jones' primary caregiver. I have been a Client Care Coordinator and Lead Scheduler over my years including being a caregiver as well. After managing our office at Genesee Gardens for the last 5 years, I am back in the Burton office managing the Client Care Coordination Department. I also helped to facilitate the introduction of the Relias Learning System and helped create our current comprehensive training program. I have worked closely with many Veterans through the many VA programs to get them the care they need. I have seen many changes as the company has grown. I look forward to being a part of its continued growth. Please feel free to contact me.

 

Michael Craig

Owner

For Michael Craig, nothing is more important than helping people in the greater Los Angeles and inland Empire areas live full, independent and dignified lives within the comfort of their own homes. Over the past several years, Mr. Craig has been serving the communities’ diverse needs by providing quality and personalized in-home care.

Lauren Wilhide

Human Resources Generalist

Lauren Wilhide is our Human Resources Generalist that is responsible for compliance in our employee files among other duties. Lauren graduated from Mercer County Community College where she studied Radiography. 

Prior to working for Comfort Keepers Lauren had extensive experience in the retail and customer service industry and she finds that these talents have been very helpful to her developing her career. Her communication, organization, and people skills are a great asset to our Human Resources Department at Comfort Keepers.

Lauren leads a very active lifestyle and exemplifies this in her work to make sure that our caregivers are physically fit for the job. She is also obsessed with dogs and puppies of all types!

Charlsie Fine

Client Services Manager

 Charlsie is a very energetic and passionate leader who is currently serving as our Client Services Manager. Charlsie has been with Comfort Keepers for 3 years now. She brings with her 26 years of experience. She has worked in Nursing Homes, Assistant Livings & Home Health as a CNA or Manager. Home Health is her favorite because that's where she feels the clients are at their happiest!

Charlsie was born and raised in Colorado. She is married to a loving husband and two amazing children, Hailie who has graduated from CSU & Colton a Jr. at GCU. She is a rancher and loves being outside either riding horses, spending time at the lake, camping and hiking in the mountains. 

What I love about Comfort Keepers 

EVERYTHING!! I love our amazing team we have from Managers to Caregivers! I always feel supported, appreciated and enjoy every workday because of the amazing staff that works for this company!!

Jack Warren

President

Mr. Warren joined his mother in the family enterprise in 2005, bringing a strong background of business and entrepreneurship to the operation.  Following Bonnie’s retirement from day-today operations, he assumed the role of President of Comfort Keepers of Northern Ohio, and is most proud of his team of Caregivers and office staff who run the company.  Jack has been married to his lovely wife, Jenifer for more than 30 years.  Together they raised three wonderful children who are now raising four OUTSTANDING grandchildren.  Jack and Jenifer now live in Concord Township with their English Bulldog, Winston.

Jessica Martinez, Owner

Jessica Martinez

Caregiver

Jessica Trained as a caregiver with Comfort Keepers through the Silverchair Training Program. "I love providing care to the elderly. I find satisfaction in what I do. I have clients that I have cared for up until that last moment and although I will miss them dearly, the fact that they are in a better place is a consolation for me as a caregiver. I hope I was able to provide comfort and care in those sorrowful times. I feel very lucky to provide the service that I do."

Brooke & John Reynolds

Owner

John and Brooke Reynolds started with Comfort Keepers in August 2007 as owners of the South Charlotte office. When looking for help for their family members, John and Brooke recognized the need in the community for a quality home care agency focused on interactive care and engaging seniors. They are proud to have filled that role, providing seniors an option to maintain their independence while aging gracefully in the comfort of home.

John and Brooke opened a new office in Union County, NC in January 2008. In May 2015, they acquired the West Charlotte territory. Then in January 2019 they expanded greatly, with offices serving communities throughout the Greater Charlotte area including the communities in Mooresville, Statesville, Cornelius, Lake Norman, Salisbury, Concord and Hickory.

Brooke has a BA in Communication Disorders/Speech Therapy from the University of Wisconsin-Madison. She has experience as an Activities Director in an Adult Day Center in Wisconsin, and was a Behavior Therapist for individuals with Autism from 1995-2000.

Corliss Gainey Bradford

Internal Care Coordinator/Scheduler

Corliss loves working for a company that's mission is to bring to the hearts of our seniors. She believes we elevate spirits every day when we show up and commit to doing what we say we’re going to do.

Corliss' Comfort Keepers experience began in 2013 as a Receptionist in the Gainesville, FL location. After a short break, she's happy to be back as an Internal Care Coordinator/Scheduler in The Villages office.

Ashley

Internal Client Care Coordinator

Coming soon

Bre Carlson, LPN

Bre Carlson, LPN

Nurse

Since joining our team in 2016, Bre has visited hundreds of clients across multiple counties.  Her experience includes working as a school nurse as well home health and assisted living facility assignments. Bre’s attention to detail and nurturing manner make her a favorite with clients she sees.

Joyce - Home Health Aide

Comfort Keeper

Joyce is a licensed Home Health Aid.  She transferred to Austin from the Indianapolis Comfort Keepers office.  She came highly recommended and has proven to be a very dedicated and loyal caregiver.  Before working for Comfort Keepers, Joyce was her mother's personal caregiver for many years.  Joyce treats all of her clients as if they were her own mother and continues to improve the lives of those around her. Joyce loves being a caregiver and her clients love her!

Jorge

Owner/Operator

Owner/Operator

Jennifer Beck

Client Care Manager

Jen has over 20 years experience in the medical field and healthcare industry and is Manager of the Comfort Keepers Client Care Department.  

Jen relates her role to "senior dating without the romance".  She oversees and performs a wide range of duties as primary liaison to each caregiver and every client. Providing quality and safe care that is tailored to individual needs requires solid groundwork built on trust. Jen's success is attributed to her compassion, commitment and communication.    

Jen has two grown children with her husband of 27 years.  In June 2020, she welcomed her new role as Nana to a healthy grandson.  

Gina Brooks

Owner

Gina Brooks is an owner of Comfort Keepers Oviedo. She provides in-home care to clients to help them live a long healthy happy life in the comfort of their own home. Her duties include management, marketing, and customer service. She is also actively involved in the Oviedo Community, her family, and lives her life to its fullest!

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“Life’s not over just because you’re older – mine’s not! I’m going to sky dive, I'm going to have fun. And I’ll take anyone that wants to go with me. I like to live life on the edge and to the fullest because you never know if you’re going have tomorrow.” - Gina Brooks

___________________________________________________

 

Gina has been in caregiving for decades, and has helped launch not just one but two Comfort Keepers locations in Florida. Her primary interests include team building and creating and maintaining relationships with clients, their families, employees and the community. 

She loves to make people laugh - to literally bring comfort and joy to anyone, anywhere.  

 

Her efforts have helped her offices earn the following awards: 

  • Operational Excellence, Comfort Keepers 
  • Best of Senior Living/Care in Seminole County, Ovation Awards, Oviedo-Winter Springs Chamber of Commerce.

 

Prior to starting these Comfort Keepers offices, Gina was a Domestic Engineer - that’s right she was a housewife! She has been a mother to three children, a family caregiver to her grandmother, and a wife to her business partner, Tony Brooks, for over 33 years.

 

Gina is a board member for Community Education & Resource Affiliation, Inc. (CERA). That organization helps to provide education and resources to seniors, caregivers and families through health fairs, networking meetings, and educational seminars.

 

Gina graduated from Polk State College with a degree in Physical Education. She loves reminding seniors and their families that, “Just because you’re older doesn’t mean that you can’t still go and do. You may be a little slower at it, but you can still have fun!”


Lana Strunk

HR Director

Lana came to Comfort Keepers with over 30 years experience in Human Resources ranging from long-term care to medical practice.  Lana is the proud mother to her daughter who is studying nursing at The University of Indianapolis. She is very dedicated to her faith as well as her four-legged fur babies. 

Jennifer Bauernfeind

Owner

 

Betty O'Donnell

Quality Care Liaison

Betty O’Donnell is our Quality Care Liaison ensuring that each and every client receives the quality of service that they deserve and have come to expect at Comfort Keepers. She began her career at Comfort Keepers as a companion caregiver and transitioned to working in the offices because of her excellent phone and communication skills.

She has over 25 years of extensive experience in sales and marketing in the technology industry. She graduated with a B.S. from Farleigh Dickinson University in Marketing and has also dabbled in culinary arts as a chef. She enjoys teaching others some of her tricks of the trade in the kitchen. 

As a mother of two, Betty is naturally compassionate and patient, a quality that our clients and caregivers find comforting and reassuring. Betty extends her interest in public education by being an active member of her community. Not only does she organize the St. Patrick’s Day parade in Robbinsville, but she is also an advocate for all types of recreation events in her local community.

Lisa Huschle

Client Experience Manager

Lisa holds a Bachelor’s in Human Services and brings nearly 20 years’ experience in sales, case management, and customer service to her role as Client Experience Manager.  As all Comfort Keepers, Lisa's role is pivotal to the success of Comfort Keepers of the Black Hills as she is the liaison between clients and Comfort Keepers wherein she performs home assessments, creates service plans for new clients, and oversees all service plans. 

Lisa is a wife and mother of three awesome kids and enjoys the outdoors, music, and spending time with her family.


Lisa’s favorite aspect of being a Comfort Keeper is positively impacting the lives touched through the collective work and care we all provide as Comfort Keepers.

Mardeena Bentz, RN

Nurse Educator

Mardeena brings a wealth of expertise and decades of experience to Comfort Keepers of the Black Hills. Her nursing career includes hospital, clinic, private and public health nursing. She holds a nursing degree from Sacred Heart School of Nursing and is known for providing superior care.  Mardeena is responsible tending to private nursing duties for clients as well as leading and training all students in the Certified Nurse Assistant and Med Aide training courses. 

When not training Comfort Keepers, Mardeena is a grandmother of one who enjoys church activities, attending the Black Hills Symphony and Theatre, reading and cooking.

Mardeena’s favorite aspect of being a Comfort Keeper is interacting with the wonderful staff and serving a need that our clients have. She also loves seeing her students grow in knowledge, skills and confidence to become great caregivers.

Jamie Wright

External Care Coordinator

Jamie joined our Comfort Keepers in May 2020.  She works closely with our clients and caregivers to accommodate their weekly scheduling needs and provides excellent customer service.  She also supervises and trains caregivers in the field.  In addition, Jamie meets with each new client to assist with on-boarding process.  

Marie Rice, LCSW

Vice President, Co-Owner

As the senior population ages, we receive an increasing amount of calls from their families with questions on how to keep their aging parents in their own home, independent and safe. Families are now assuming the responsibility of helping them to do this, even at the expense of their own family.

I listen to their needs, offer suggestions and together we work out a specific plan to help their aging parent. They are so grateful for the time spent and for the help given. I find this is very rewarding. Even after a worker has been placed in the home- they share how happy their parent is - it's so wonderful!

Joseph Cullen

Sr. Personal Care Attendant

Joseph Cullen

Melissa Thornton

Internal Care Coordinator

Melissa came to Comfort Keepers with a background of scheduling in a medical office setting, as well as work with charitable organizations. The mission that Comfort Keepers believes in, to help those in need, has always been her passion. 

As the Internal Care Coordinator most of Melissa's job is inside the office. She takes pride in being able to create a schedule that matches the best caregiver with each clients individual needs. When she speak to the clients or their families and hear the joy that having the help they need brings them, she leave work smiling knowing that what we do as a company makes a difference!   

Edna Newman

Sales and Marketing Director

Edna has over 15 years of experience serving the senior care market in the greater Knoxville area.  She brings enthusiasm and compassion to every contact and provides exemplary customer service.  Prior to her senior healthcare background, she has held various leadership positions with the Better Business Bureau and Mary Kay Cosmetics.

 

She has been married to her wonderful husband Bob for over 30 years.


Larisa Uster

Billing Manager

Larisa joined Comfort Keepers team in December of 2014 as a Staffing Manager. Prior to joining Comfort Keepers she spent 10 years working as supervisor in Rehab Department at Holy Family Health Center, and prior to that 10 years as Health Insurance Coordinator and Medical Claims Reimbursement Specialist at Life Watch Cardiac Monitoring Co.  Larisa holds nursing and estheticians degrees from Ukraine. She enjoys working with seniors and takes pride in serving their every need. Larisa resides in Buffalo Grove with her husband and two children.

Joe Giauque

Executive Director

Watch Joe's video to learn more about him!

Joe began his work in home care with Comfort Keepers in 2004. He is passionate about finding ways to help seniors who may not otherwise have the ability to be cared for at home, find a care solution.

Outside of work, Joe enjoys playing his guitar, hiking, and spending time with his beautiful wife and 2 children.

Stephanie Parish

Administrative Assistant

Stephanie has a bachelor’s degree in Fine Arts-Scenic Design and worked in the theater world for most of her career but changed careers to look for a chance to find a more engaging and fulfilling lifestyle. Stephanie has been working for Comfort Keepers since 2019 and has enjoyed making life easier for those that need care most.

She has two teenage daughters active in the arts (one plays the Cello!)

Sheryle Sims

Scheduling Coordinator & Human Resources Director

Sheryle Sims joined the Comfort Keeper family in 2006, first working as a caregiver for area seniors and then joining the administrative staff as the Scheduling Coordinator for all our Comfort Keepers.

Mayme O'Brien

Director of Client Care

Hello my name is Mayme O’Brien.  I have been a part of the Comfort Keepers team since the beginning, 15 years ago. I began as a caregiver and worked privately for Al and Deb Jones for several years. Currently, I am the Director of Client Care at Comfort Keepers. Having been here for as long as I have I have sat in the seat of every role in our company. I have seen many changes as the company has grown. I look forward to being a part of its continued growth. Please feel free to contact me.

Alicia

Scheduler

I joined Comfort Keepers in January 2021 as scheduler. Previously, I spent eleven years with MedStar, the emergency medical transportation co., in communications (their call center), logistics (scheduling) and operations.

Kimberly Harrington

Billing & Payroll

Our clients know they don’t have to stress with a caregiver by their side, but they can have peace of mind knowing Kim will also be there to properly and accurately bill their services.  Our caregivers know that they will be fairly compensated for all the work they do as well.  No stranger to helping seniors, Kim previously worked as an Activity Director at an Assisted Living Community, as well as a Care Manager for those with developmental disabilities.  Now she happily joins her twin sister to be part of our team of home care heroes!

Words of wisdom from Kim:

“Always do what’s right, even when no one is looking.”

Leslee Bibb

Owner

Leslee has a diverse educational background in Social Work (BSSW from Middle Tennessee State University) and Engineering (BE in Mechanical Engineering from Vanderbilt University). She spent 19 years in corporate America as an Engineer where she gained experience in problem solving, business, customer service, quality assurance, and teambuilding. During this time, she became aware of and concerned for the difficulties of aging. In 2002, she left her job to follow her passion for seniors and started Comfort Keepers in Jackson TN. Thirteen years later she is still serving the senior community through the care that Comfort Keepers gives to each of its clients and their families and through her involvement with the Alzheimer’s Association and their Walk to End Alzheimer’s.

Cindy Straw

Care Management | 5 Years

“Make each day count because life truly is short.”

Cindy is an expert at working with families, with her main responsibilities including introducing clients to our services, managing their assessments, and the coordination of their Client Care Plans.  She is the person that is always on the lookout to make sure you are getting the support you need, when you need it.

Cindy has a great respect for “The Greatest Generation”, and with her parents being 15 years older than most of her peers, she has had much interaction with those that are part of it.  She truly treasures their values, work ethic, loyalty, honesty, humility, family, God-centeredness, and generosity.  When not working at Comfort Keepers, she likes to read, keep up on current events, or go on long road trips.  She will also tap into her love of felines by joining them bird watching.

We would like to note, that unlike her feline companions, she does not bring any birds home as a sign of affection. 

Cindy has a long history before working for Comfort Keepers.  The first 7 years of her career she worked with physically and mentally challenged children and adults as a child care worker, teacher’s aide, and physical therapy assistant.  She then spent her next 16 years working for a computer company.  Starting as a terminal technician and ending her chapter as the Regional Administrative Assistant in the Service Division.  There, she oversaw 20-30 Account Engineers and 3 parts rooms.  She also moved 9 times!

A lover of animals, especially feline, she then spent 12 years as a Veterinary Receptionist before finding a new home with our agency.

Carolyn G.

Caregiver

Carolyn is a fun and peppy caregiver from Federal Way, WA who loves hearing stories from her clients and making friends with them.

"The biggest impact that my clients have had on my life is their gratefulness. They are grateful for so much! It reminds me to be grateful for what I have."

Jessica Bednarski, RN, BSN

Director of Nursing

As director of nursing, Jessica creates all client care plans derived from Comfort Keepers interactive client assessment. Jessica is responsible for all clinical protocols and private duty nursing services and provides clinical supervision to our caregivers to ensure that our clients are getting the best care possible. 

Jessica and her husband Christopher live in Euclid and enjoy rooting for local Cleveland sports teams.

Clark Bongaardt

Owner | 17 Years

Clark was born and raised in the Glen Mills area of Pennsylvania. After graduating from Delaware Law School of Widener University, he practiced law in Media PA for over 20 years. Clark subsequently earned a Masters of Law in Taxation degree from Villanova University where he also taught in the Villanova University Paralegal program for more than 15 years.

After being a caregiver for both his mother and father in law, he and his wife, Sallie saw a significant need for quality in-home care for seniors and opened their Comfort Keepers' office in Springfield, PA in 2002. As the first employee, Clark opened the doors to this new opportunity that would ultimately prove to be more rewarding than he ever imagined. In their nineteenth year of operation, Sallie and Clark continue, as they did when they first opened their doors, to both be in the office every day helping clients and their families.

The intent for Comfort Keepers since its inception was always to maintain the values of a family business.  True to that philosophy, Sallie and Clark’s son, Ian, who had been involved in Comfort Keepers for many years, became a partner in 2016 adding to its growth and commitment to excellence.  

In 2011, Clark expanded the area of service offering into Montgomery County by opening an office in King of Prussia.  Their commitment to overall quality and service has been the key focus in the development of Comfort Keepers.  As the footprint expanded in Montgomery County, a third office was opened in Oreland in 2017.  Very recently in 2020, Clark, Sallie and Ian purchased the existing Chester County Comfort Keepers’ Office are excited to be bridging their commitment to the Chester County area

As a testament toward those overriding goals, Clark and Sallie were awarded the newly established Operational Excellence Award in 2013 for superior operations in both of their offices. This honor was testimony to their strong commitment that the industry has a significant place within the continuum of care of an elderly individual and in order to achieve the best possible outcome, must work closely with the family and medical community around that individual. Each year since 2013, the Operational Excellence Award has been presented to them and their team representing a continued focus on quality in operations.  

In addition, Sallie and Clark have been recognized every year since 2005 by the corporate office of Comfort Keepers with the President's Club Award which acknowledges the top 25 franchises in the entire Comfort Keepers franchised system. Nineteen years of continuous President's Club Awards has been a proud accomplishment.

Clark's dedication to the mission of Comfort Keepers to treat each and every client with the dignity and respect they deserve as if he were caring for a member of his own family has been acknowledged by the community in the form of several prestigious awards. His Comfort Keepers offices have been given top honors in multiple successive years by an independent home care survey company, Home Care Pulse.  The awards culminated in three consecutive years of Best of Home Care Leader in Excellence Awards based on scored results from monthly surveys of both clients and caregivers.  Less than 4% of home care companies nationwide have earned this honor.  


In addition, over the years, Clark and Sallie’s Comfort Keepers offices have earned multiple local Awards.  The Mainline Chamber of Commerce awarded them the Large Business of the Year Award in 2012 and the Give Back Award in 2011 for the more than 20,000 pounds of food collected locally and donated to low-income seniors.  Their Springfield Office has received Town Talk’s Talk of the Town Awards over several years as well as the Best of Montgomery County Awards.  

Their amazing caregivers have been honored with direct care worker awards by the County of Delaware – the John F. Bauer Award and the Barbara White Award; and while these awards are no longer presented, Clark is proud to know that for the four years the awards were issued, their caregivers won one of the top two awards each year!  One of those caregivers went on to win the National Comfort Keeper of the Year Award in 2006.  

Presently, Clark is in his second three-year term serving on the National Advisory Council for the Comfort Keepers’ franchises.  In 2007, as a member of the Council, Clark served as its Vice Chairman, and in 2008, Clark followed for a year term as its Chairman. During a period of system change, Clark provided a significant leadership role throughout the franchise community. His impact still remains today. Clark continues to be an active member of the Delaware County Bar Association and the Greater Springfield Business Association where he has served terms as both Vice Chairman and Chairman.  

The apples of Clark’s eyes are his three children and his three grandchildren.  He currently resides in Springfield, PA with Sallie and their three dogs.

Claire Bauernfeind

Care Coordinator

 

Carolyn McGoldrick

Owner

Head of Human Resources Carolyn oversees all aspects of Human Resources and is committed to building a high caliber team of motivated caregivers and management staff.  Carolyn brings to Comfort Keepers a wide array of skills honed through 14 years Human Resources experience with a global financial services firm.  Carolyn graduated from the State University of New York at Albany with a BA in Economics.  She is actively involved in her community as a long term volunteer with her church, public school, local recreational organizations and the National Charity League.

Krista Grinstead

Owner/ Administrator

With more than 30 years of healthcare experience –  Krista Grinstead brings a comprehensive range of knowledge to her role as owner of Comfort Keepers® in Bend. 

"It is my privilige to ensure this agency is run with integrity and honesty. And to make certain we always follow our mission "treat all of our clients as we would members of our own family". The clients are at the forefront of all we do. It is also my privilege to take exceptional care of our exceptional team so they can in turn take exceptional care of our clients!"

In her free time she loves spending time with her family and enjoying all the Pacific Northwest has to offer.

Laura Irons

Marketing Director

I have been in the healthcare industry for over 25 years.

Starting off as a homecare pediatric nurse, intake nurse, clinical liaison for business development of homecare and Marketing Director for Comfort Keepers.

My passion is taking care of people and giving them a better quality of life. I’ve dedicated my life to doing this.

Comfort Keepers embodies the whole concept of “elevating the human spirit” to a higher level. The compassion and genuine care that this company offers our clients is the best I’ve seen in this industry over the last two decades.

We strive to always keep the client at the forefront of everything we do. Compassion, care and kindness is what we provide all of our clients with.

Connie Todd, RN

External Care Coordinator

Connie joined the Comfort Keeper team in February of 2019. Connie has been an RN for 40 years, her experience includes Acute care, Education and Electronic medical record development and support. 

Connie loves when she sees the clients transition from being reluctant to receive care to truly enjoying the companionship and care they now receive from their caregiver and office staff. Connie loves to share her RN knowledge and experience for the benefit of all clients and cargivers. Connie's goals are keeping the clients living safely at home and improving their quality of life.

Erin Treat, Regional Recruiter

Erin Treat

Regional Recruiter

Erin became a caregiver right out of high school after seeing her grandfather receive amazing care from an in home health agency. She began caring for her grandmother when her grandfather passed, and then continued to dedicate herself to many clients over the years. Erin provided joy and positive energy to her clients in multiple agencies for over 18 years, the last 5 years being with Comfort Keepers. Erin also spent 9 years as Regional Coaching Administrator while caregiving. The role and the requirements of that previous job have helped Erin in her new role as Regional Recruiter. Erin’s knowledge and expertise as a caregiver will also help to bring in joyful people that can elevate the human spirit.

Elevating the human spirit to Erin means giving of your heart 100 percent to the people needing care. Always showing up with a smile no matter what is going on, and making sure that you leave your client with a smile at the end of the visit. 

Kristina Butler, RN

Owner/Founder

Kristina Butler, RN founded the Comfort Keepers organization in 1998. Kristina worked as a home health care nurse for several years prior to starting Comfort Keepers. Kristina currently owns four franchise territories in the Miami Valley and one office West Chester; providing the leading home care services in the area.  

Mia TerBeek

Care Coordinator

MiaT@ckupstate.com


Scott Register Owner of Comfort Keepers in Valdosta

Scott Register

Owner/Administrator

Scott opened our local office in April 2009 with his wife Lisa, after seeing the need for Comfort Keepers in our community. Scott overseas and manages all aspects of Comfort Keepers. Scott has over thirty-five years of executive business experience. Scott is married to Lisa and has one son, Ethan and three daughters Morgan, Mary Kate and Georgiana.

Erin LaBrada

Receptionist

 

Vicki Watkins RN< BSN

Registered Nurse Care Coordinator

Vicki Watkins RN, BSN, earned her Associates Degree in Applied Science (AAS) in Nursing from Northern Virginia Community College and her Bachelor of Science Degree in Nursing (BSN) from George Mason University, and further studies towards her Master’s Degree (MSN/MPH). She has a background as a primary nurse working in a busy family practice, and also worked as a clinic nurse for a local health department where she currently holds a position as a Long Term Care Services Screener (LTSS-C).

Ann Harrison, RN

Owner

Ann Harrison, a registered nurse, worked in a hospital and in a home health care agency and discovered the unmet needs of seniors who required non-medical assistance that a home health care agency couldn’t provide, as it would often not be covered by insurance. It was difficult for Ann to tell these seniors and their families that her agency couldn’t provide the kinds of assistance they needed to remain in their homes and even more difficult knowing they would have to move into a room in a nursing home and lose 95 percent of their belongings in the process.

So, Ann began researching a way to provide this type of care needed by a growing number of seniors. In doing to, she discovered Comfort Keepers and its effective brand of in-home elder care and helped found her own local Comfort Keepers franchise.

Andrea (Andee) Jeans, Owner and President

Andrea (Andee) Jeans

Owner and President

   

Marc S. Jeffries

Administrator

Marc S. Jeffries is the hands-on owner of Comfort Keepers of Flemington, New Jersey. Comfort Keepers has been providing in-home care services in Western New Jersey since 2006. Marc has been involved in the in-home care field since graduating from Indiana University in 1987. Marc is responsible for promoting Comfort Keepers customized senior care services and developing lasting partnerships with other health care organizations to offer families in the community a comprehensive support network of senior care solutions. Marc volunteers on various boards and committees within the community including the Hunterdon County Senior Coalition, the Somerset County Senior Networking Coalition, the Warren County Senior Coalition and the Warren County Caregivers Coalition.  In addition, Marc is an active Board of Trustee for Volunteer Guardianship One on One, a Flemington, New Jersey, based non-profit organization made of caring individuals dedicated to serving the needs of others who are all alone. If you are ever in the Flemington area, please feel free to stop in and say hello. His office door is always open!

Susan Lennox

Caregiver

Susan Lennox joined Comfort Keepers in May of 2019 and has been a rock star from the beginning! Susan came to Comfort Keepers after retiring from being a retired registered nurse. She is compassionate, caring and great at creatively problem solving. She is wonderful at making any situation a success and does it with a positive attitude! Susan enjoys the Lakes Region of New Hampshire and gardening.

Ashley

Recruitment and Development

 

Chuck Pulsfort

Finance Department

Chuck is a master of numbers, and who we rely on to keep our financial affairs in order.  Clients can rest easy knowing they are being billed only for the services they need, and are saving money where they can.  Instead of dancing around a problem, he favors getting right to the point of the matter- saving his dancing shoes for celebrating on the golf course!

After graduating from Monclair University, Chuck spent 15 years doing accounting work for the manufacturing industry, and 20 for the construction industry.  He joins us now to be able to grow and build a place of love and support.  When he isn’t in the office, Chuck enjoys fishing, traveling to new sights, and having fun with his grand kids. 

Andie Kosko

Human Resource Manager

Andie comes to Comfort Keepers with 17 years’ experience in the Human Services field.  She was attracted to Comfort Keepers philosophy and mission statement.  Her friendly, energetic and goal oriented personality fits well with the challenging position of recruiting and retaining quality caregivers for Comfort Keepers.

Dorene Fridy, LPN

​Community Liaison

DoreneF@ckupstate.com


Butch Irwin - Owner

Butch Irwin

Owner

Butch worked as a Respiratory Therapist for a National Respiratory Co. for 28 years. He found first hand the need many people have in their home. In transitioning patients from Sub-Acute to home on ventilators, I found the reward to the patient and myself beyond description. Unfortunately, I was only able to assist with ADL’s/IADL’s occasionally. Knowing the need was far beyond the time I spent with them pushed me to find a way to help in an ongoing manner. Enter Comfort Keepers to allow me to “Elevate the Human Spirit” on a daily basis   through Non-Medical In-Home care.    

Sheila Truncellito, CDP

General Manager

Sheila Truncellito is the General Manager with oversight of all services in the six territories of the franchise. She began her career with Comfort Keepers as Client Care Coordinator in 2012. She is a Certified Dementia Practitioner (CDP) endorsed by the National Council of Certified Practitioners.

Sheila hails from Indiana where she grew up in a farming family. She received a B.A. from DePauw University and went to work on the start-up staff of People Express airlines. She gained human resources experience there which she put to work in a career as a human