Comfort Keepers Durango, Colorado

691 CR 233 A-2, Durango, CO, 81301
(970) 344-9717
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Comfort Keepers Named in Newsweek’s America’s Best Customer Service List

Comfort Keepers In-Home Care in Durango, Colorado.

Comfort Keepers has been named to Newsweek’s 2019 list of America’s Best Customer Service. We received the top score for the Home-Care Services category.

You can see the entire list, and our score, here.

The America’s Best Customer Service 2019 ranking is based on an independent survey from a sample of more than 20,000 U.S. customers who have either made a purchase, used a service or gathered information about a product or service in the last three years.

The criteria that these customers rate includes:

  1. Quality of communication: measures whether the contact was friendly or polite.
  2. Technical competence: measures the quality of the information received and whether questions were answered correctly and in sufficient detail.
  3. Range of services: measures whether one’s personal expectations and requirements were fulfilled.
  4. Customer focus: measures whether a personal concern/requirement was addressed with a tailored/specific solution.
  5. Accessibility: measures the availability of customer service in a shop or on a helpline.

Comfort Keepers is proud to receive this award and will continue our mission to elevate the human spirit within the community and for seniors in Durango, CO!