Lindsey Lean

Owner/Administrator

Lindsey Lean is the Administrator and Owner of Comfort Keepers®, proudly serving Jericho and the greater Long Island, New York area. Under New York State licensure, Comfort Keepers provides high-quality personal care and nursing services.  In addition, Comfort Keepers provides companion services designed to help clients remain safe, comfortable, and independent in their own homes.  Companion services are not operated under the Comfort Keepers license.

Lindsey holds a Bachelor of Arts in Psychology and a Master’s Degree in Elementary Education from Hofstra University. She spent over ten years as a Public School teacher, where she developed a deep appreciation for individualized care, patience, and meaningful human connection; values that strongly align with the Comfort Keepers philosophy.

Comfort Keepers has been part of Lindsey’s life since her parents opened the franchise in 2008. While continuing her teaching career, she remained actively involved in the business, gaining firsthand experience and preparing to step into leadership. Today, Lindsey works closely with the Comfort Keepers Registered Nurse to personally conduct all initial client assessments, whether in the home or at a client’s current facility. She takes the time to learn each client’s story and is committed to thoughtfully matching every client with a caregiver who best supports their needs, personality, and lifestyle.

Lindsey is passionate about helping seniors and adults of all ages maintain independence and dignity through compassionate, interactive caregiving. Inspired by her father’s career as a hospital and nursing home administrator, she developed an early respect for quality healthcare and a strong commitment to supporting both clients and caregivers with integrity and care.

In addition to overseeing daily operations, Lindsey manages billing and payroll and coordinates long-term care insurance approvals to help eligible clients begin services smoothly and efficiently. Her hands-on, attentive approach reflects Comfort Keepers’ mission to elevate the human spirit by providing care that is personal, reliable, and centered on enhancing quality of life.

Mark Margulies

Business Coach

Mark Margulies began his career in healthcare administration in 1973. He earned a Bachelor’s Degree in Food Science and Management from Pratt Institute in 1971 and went on to receive a Master’s Degree in Hospital Administration from Columbia University in 1973. He completed his administrative residency at Goldwater Hospital on Roosevelt Island in New York, where he specialized in long-term care.

Throughout his career, Mark has demonstrated exceptional leadership within the healthcare community. He previously served as President of the Healthcare Executives’ Club, an organization comprised of more than 100 healthcare executives across the tri-state area. In recognition of his contributions to the field, he received the organization’s Distinguished Service Award in 2011.

In 2008, Mark purchased the Comfort Keepers franchise and has since led the organization to new levels of excellence. His commitment to quality, innovation, and compassionate care earned him the Comfort Keepers Quest for Excellence Award in 2015, an honor presented to only the top 15 offices worldwide among more than 700 Comfort Keepers locations.

Mark’s career has been defined by integrity, dedication, and a deep passion for serving older adults. He continues to advocate for the elderly and has devoted his professional life to ensuring that individuals in need receive the highest standard of care, dignity, and compassion throughout their later years.

Gina Pasquale

Director of Patient Services/Registered Nurse/Back Up Administrator

Gina Pasquale, RN, joined Comfort Keepers as Director of Patient Services and Registered Nurse, bringing a strong clinical background and extensive experience in home care and care coordination. She previously worked for three years within the Office for People With Developmental Disabilities (OPWDD) as a Case Manager, supporting individuals with developmental disabilities and coordinating comprehensive services.

Gina has several years of experience as a Registered Nurse in home care and brings in-depth knowledge of New York State regulatory standards and best practices. In her role at Comfort Keepers, she is responsible for overseeing nursing services in accordance with the agency’s New York State license. Her duties include admissions and initial assessments, development and implementation of individualized plans of care, supervision and ongoing evaluation of Certified Home Health Aides and Personal Care Aides, and the orientation and training of clinical staff. She also ensures compliance with policies and procedures that directly impact client safety, quality of care, and regulatory adherence.

In addition to licensed nursing services, Gina oversees Comfort Keepers’ Companion Services program, which operates separately from the agency’s New York State license. In this capacity, she supervises companion caregivers, develops care plans, and conducts six-month reassessments to ensure services continue to meet each client’s needs.

Gina is currently pursuing a Master’s Degree as an Adult-Gerontology Nurse Practitioner, reflecting her ongoing commitment to professional growth and excellence in geriatric care. Her clinical expertise, leadership, and dedication support Comfort Keepers’ mission to deliver compassionate, high-quality care that promotes safety, independence, and quality of life.

Nancy Finkelstein

Client Care Coordinator

Nancy Finkelstein joined the Comfort Keepers team in February 2017 and brings more than 25 years of experience in the healthcare field. She holds a Master’s Degree in Social Work with a concentration in Gerontology and has over 12 years of experience working as a social worker and discharge planner in long-term care facilities.

As Client Care Coordinator, Nancy plays an essential role in scheduling and care coordination, ensuring that clients receive consistent, reliable support. She is deeply committed to helping older adults maintain their independence and quality of life by thoughtfully coordinating services that meet their individual needs.

Nancy is known for her strong communication skills and works closely with clients, families, and caregivers to support positive outcomes and continuity of care. She is passionate about applying her expertise in geriatric care to help Comfort Keepers continue to grow while upholding its mission to deliver compassionate, high-quality home care.

Anne Bales

Client Care Coordinator

Anne Bales began her career with Comfort Keepers in 2014 as a caregiver, where she gained hands-on experience supporting a diverse range of clients, including individuals living with Alzheimer’s disease and other forms of dementia. Her direct caregiving experience provided a strong foundation in compassionate, personalized care.

After more than a year in the field, Anne transitioned into an office role in October 2015 as an Office Assistant and Scheduler. In this position, she maintained caregiver records, supported the coordination of client and caregiver schedules, and conducted telephone interviews, contributing to the efficiency and organization of daily operations.

Anne was promoted to Scheduler in May 2016, where she assumed responsibility for managing client and caregiver hours and ensuring consistent, reliable coverage. She valued daily interaction with both clients and caregivers and worked diligently to support continuity of care.

In February 2022, Anne was promoted to Client Care Coordinator. In her current role, she manages a caseload of clients and caregivers while overseeing day-to-day scheduling needs. Anne is known for being caring, dependable, and highly organized, and she places a strong emphasis on communication, recognizing it as essential to delivering high-quality, individualized care that meets each client’s unique needs.

Barbara DeSantis

Office Purchasing

Barbara DeSantis joined Comfort Keepers in 2010 and brings a strong background in organization and office operations. With prior experience at Fortunoff, Barbara plays a key role in supporting the day-to-day administrative needs of the office.

She is responsible for office purchasing and inventory coordination, ensuring that supplies and resources are efficiently managed. Known for her exceptional organizational skills and attention to detail, Barbara contributes significantly to the smooth operation of Comfort Keepers and supports the team in delivering high-quality care to clients.