Transportation Option Provides Convenience, Freedom
As part of the full range of home care services Comfort Keepers® provides, affordable transportation is a key part of maintaining independence. That’s why we’ve partnered with Lyft, the fastest growing on-demand transportation service in the nation as one more option for quick, safe, and easy-to-schedule rides to virtually anywhere you want to go.
Clients may travel with their caregivers, or, rides can be requested any time, day or night, simply by calling your local Comfort Keepers office. Adding this option to our highly customized care offering allows clients the highest level of independence and mobility possible.
Simple. Safe. Reliable.
Independence is important, so leave the driving to Comfort Keepers. We will coordinate with Lyft to ensure safe and reliable transportation. Additionally, every Lyft driver is required to pass a rigorous background check, vehicle inspection, and possess a good driving record.
Ready to get started?
Arranging a Ride is Simple
Check to see if Lyft is in your area, then call your local Comfort Keepers office.
Tell your Comfort Keepers office where you want to go and they’ll make arrangements with the Lyft Concierge.
The Lyft driver will pick you up and take you to your destination.
Rides are automatically charged to your invoice. Tips are not required.
Together, we’ll build the best ride experience possible. For more information, check to see if Lyft is available in your area, then call your local Comfort Keepers office today.
Who do I call when I need a ride?
It’s easy. Just call your Comfort Keepers office when you need to be picked up. Tell us the address of where you’re located and where you would like to go, and we’ll arrange everything for you. You can also schedule a ride up to one week in advance.
Do I need to download an app to use the ride service?
No, there’s no need to download anything. Just call your local Comfort Keepers office and we’ll make the arrangements for you.
How do I get back home once I’m dropped off at my destination?
When you’re ready to return home or travel to another destination, call your Comfort Keepers office, provide the address of your location and tell us where you need to go.
Do I tip the Lyft driver?
If you’d like to tip the driver for their service, you certainly can. However, it’s not required.
How will I be charged for the ride service?
Your ride will be included on your invoice. There’s no need to exchange cash or credit card information with the Lyft driver.
Can my Comfort Keeper® ride with me?
Yes, your caregiver can ride along with you if you prefer.
How long will it take my ride to arrive?
Each arrival time varies, however, you should typically expect between 10 and 20 minutes.
What if my ride never shows up or the driver can’t find me?
Don’t be alarmed. Call your Comfort Keepers office to let us know and we’ll arrange for another driver to pick you up.