At Comfort Keepers, trust is the foundation of every caregiving relationship. For over 20 years, we have served families in Franklin, VA, and the Western Tidewater area with an unwavering commitment to integrity. We are proud to be a BBB Accredited business with an A+ Rating, a distinction reflecting our 23-year dedication to providing the highest standard of local home care.


The BBB Gold Standard: Our A+ Rating
We hold an A+ Rating with the Better Business Bureau, the highest grade possible. This rating represents the BBB’s confidence that we operate transparently and make a good-faith effort to resolve all consumer concerns. Since 2002, Comfort Keepers has been a pillar of the Franklin community, maintaining our commitment to the BBB Standards for Trust through every client interaction.

Professional Licensing & Verified Authority
Your safety is our priority. We maintain rigorous credentials to provide professional care in the State of Virginia:
- Virginia Department of Health (VDH) License: As a licensed Home Care Organization Provider (License #0001002), we meet strict state health and safety mandates.
- National Provider Identifier (NPI): As a recognized provider (NPI #1316327513), we adhere to national healthcare administrative standards.

Why Our BBB Status Matters to You
Choosing an accredited provider means choosing accountability. We adhere to the highest standards of truth in advertising and transparency in our business operations. Furthermore, our accreditation ensures we protect sensitive client data in accordance with both BBB and HIPAA privacy standards, giving your family total peace of mind.

Responsiveness and Integrity
Being BBB Accredited means we listen. We are committed to addressing all client feedback with professional integrity. Our long-standing history in Western Tidewater is a testament to our reliability and the high-quality standards we bring into every home.
Experience the Comfort Keepers Difference
If you are looking for dependable, award-winning care in the Franklin area, choose a team with a proven track record of excellence. At Comfort Keepers, trust isn't just a word—it’s our promise.
View Our Full BBB Profile or contact us today to connect with a team you can rely on.