Memphis, Tennessee
5668 S Rex Rd #200, Memphis, TN 38119
(901) 207-8209
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Call (901) 207-8209 | 5668 S Rex Rd #200, Memphis, Tennessee 38119
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Specialized Care
We create individualized plans of care for seniors based on their needs and personality.

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Memory Care Services — Memphis, TN

Specialized Memory Care That Honors Who They Are

Comfort Keepers® of Memphis provides dedicated, Alzheimer’s Association-recognized dementia care — preserving dignity, promoting safety, and supporting meaningful quality of life in the comfort of home.

22+Years in Mid-South
24/7Live Support
  Alzheimer's Assoc. Recognized Training
48hrCaregiver Match

Understanding the Difference

What Makes Dementia Care Different

Dementia is not a single disease — it is an umbrella term for progressive neurological conditions. Unlike general aging-related needs, dementia care requires a fundamentally different approach built on specialized knowledge, patience, and clinical awareness.

Standard home care addresses physical needs. Memory care addresses the entire person — their history, their routines, their emotional world. It requires caregivers who understand the disease, not just the tasks.

Key Differences in Dementia Care


  • Communication StrategiesSimple language, visual cues, patient redirection — not correction

  • Behavioral UnderstandingAgitation, wandering, sundowning — symptoms of disease, not willfulness

  • Safety & EnvironmentFall risks, wandering, home modifications, consistent routines

  • Person-Centered FocusCare shaped around life history, preferences, and personality

Our Training Program

Positive Pathways®Person-Centered Dementia Care

Positive Pathways® is a training program that ensures that our caregivers have the special skills needed to offer the best memory care available.


Alzheimer's Association Recognized

CareAcademy Dementia Care Certification recognized by the Alzheimer's Association — the gold standard in dementia education.


Evidence-Based Techniques

Behavioral management, de-escalation, sensory stimulation, communication methods, and safety protocols grounded in research.


Comprehensive Curriculum

Full-spectrum training covering all stages of cognitive decline — from early memory loss through advanced dementia care needs.


Ongoing Education

Continuous training on the latest care techniques and research. Regular workshops and case reviews keep skills sharp and current.

A Closer Look at Memory Care

Watch our overview to understand how specialized support can transform the daily experience for those living with memory loss.


Why It Matters

Why Specialized Training Is the Foundation of Safe Care

Up to half of all home care clients have a dementia diagnosis. Yet many agencies assign caregivers with little to no specialized dementia training — resulting in frustration for the caregiver, distress for the client, and anxiety for the family.


Up to 50% Have Dementia

Up to half of all home care clients live with some form of dementia — making specialized training essential, not optional.


Untrained Caregivers Struggle

Without specialized training, caregivers misinterpret behaviors, escalate situations, and burn out — putting both themselves and clients at risk.


Families Feel the Gap

When care isn't specialized, families carry the emotional weight — anxiety, guilt, and the constant worry that something will go wrong.


Training Changes Everything

Specialized training is the foundation of safe, effective, compassionate memory care — transforming outcomes for clients and families alike.

The Difference Training Makes

What Our Trained Caregivers Do Differently

Every Comfort Keepers® memory care caregiver approaches their work through a specialized lens.

Comfort Keepers caregivers

See Behavior Differently

They see symptoms, not defiance — understanding behaviors as expressions of the disease.


Communicate with Purpose

Simple language, visual cues, gentle redirection — meeting clients where they are.


Prioritize Safety

Wandering risk assessment, fall prevention, and medication management — always proactive.


De-escalate with Calm

Recognize triggers, respond with a calm tone, and use familiar routines to restore comfort.


Person-Centered Approach

Individualized care built around life history, preferences, and personality — not a one-size-fits-all plan.


Continuity & Coverage

A Team-Based Model Built for Consistency

For individuals with dementia, consistency is not a luxury — it is a clinical necessity. Our team-based care model ensures your loved one always has trusted, trained support.


Our Services

Dementia Care Services Available

Comprehensive in-home memory care services designed to maintain dignity, safety, and quality of life at every stage of cognitive decline.

Memory Care Service 1
Memory Care Service 2

Personal care — bathing, dressing, grooming

Medication reminders and management

Meal preparation and nutrition monitoring

Companionship and cognitive stimulation activities

Mobility assistance and fall prevention

Transportation to appointments

Light housekeeping and home safety modifications

Wandering prevention and behavioral support

Respite care for family caregivers

Hospital and facility accompaniment

Flexible Scheduling

From 12 hours per week part-time support to comprehensive 24/7 care with coordinated caregiver shifts — we build a schedule around your family's needs, not ours.

Family Resources

Family Education Resource Center

Knowledge is one of the most powerful tools a family caregiver can have. Our team has curated these resources to help you understand, prepare, and navigate the journey ahead.

Family Education Resource Center

Dementia Education · 8 min read

Not All Caregiving Is Equal: Why Dementia Training Matters

When a family first hires in-home care for a loved one living with Alzheimer's, warmth alone is not enough. Dementia care and general home care are fundamentally different disciplines.

Read Article →
Family Guidance · 9 min read

The First Signs of Memory Loss: When Families Should Seek Help

It usually starts with something small. A name forgotten. An appointment missed. For families watching a parent or spouse, those small moments can carry enormous weight.

Read Article →
Safety & Prevention · 8 min read

Preventing Falls & Hospitalizations in Dementia Patients

Falls are the leading cause of injury-related death among older adults. For individuals with dementia, that risk is dramatically higher.

Read Article →
Family Support · 9 min read

How Professional Dementia Care Reduces Family Burnout

There is a moment many family caregivers recognize — exhausted, running on poor sleep, realizing they cannot remember the last time they thought about anything other than caregiving.

Read Article →

Communication Tips for Families

  • Use simple, direct sentences
  • Maintain eye contact, use a calm tone, be patient
  • Redirect rather than correct
  • Focus on feelings, not facts

Trusted External Resources

Recognizing the Signs

When It's Time to Bring Help In

Knowing when to seek professional memory care support is one of the most difficult decisions a family can face. These are some of the signs that it may be time.

  • Forgetting medications, meals, or important appointments
  • Increased confusion, wandering, or difficulty with familiar tasks
  • Behavioral changes: agitation, aggression, or withdrawal becoming more frequent
  • Personal hygiene and self-care declining
  • Safety concerns increasing — leaving stove on, getting lost, falls
  • Family caregiver feeling exhausted, overwhelmed, or unable to provide the level of care needed
  • Doctor has recommended additional support or supervision
“Bringing in professional care is not about giving up — it is about giving your loved one the specialized support they deserve while preserving your own health and your relationship with them.”

Frequently Asked Questions

Your Questions, Answered

 Will my loved one see the same caregiver every visit?
Consistency is a clinical necessity in memory care. We prioritize caregiver-client continuity above all else. We evaluate temperament, communication style, patience threshold, and experience with specific stages of cognitive decline. Once established, the primary caregiver is maintained as the default assignment. We also assign a small team of trained backup caregivers who are introduced gradually, so your loved one always has familiar faces.
 What happens if my caregiver calls out sick?
We maintain a rapid-response coverage system specifically for memory care clients. Every backup caregiver on our team has completed specialized dementia training and has access to detailed client profiles including routines, preferences, triggers, and behavioral patterns. Coverage is confirmed within 1–2 hours of a call-out, ensuring your loved one is never without qualified, familiar support.
 Do your caregivers have specialized dementia experience?
Every caregiver assigned to memory care clients completes advanced training covering the full spectrum of cognitive decline — Alzheimer's disease, Lewy body dementia, vascular dementia, and frontotemporal dementia. They are trained in Validation Therapy, reminiscence activities, sensory stimulation, and behavioral and psychological symptoms of dementia (BPSD). Ongoing education is mandatory, with regular workshops and case reviews.
 Can caregivers accompany my loved one to the hospital?
Yes. Our caregivers serve as a familiar anchor during what can be a disorienting and frightening hospital experience. They carry documentation of routines, medications, dietary preferences, known triggers, and behavioral patterns. They also support discharge planning and help ensure a smooth transition back home.
 How do you create a personalized memory care plan?
We begin with a comprehensive in-home assessment evaluating the stage of cognitive decline, physical health, daily capabilities, safety risks, social engagement, and emotional wellbeing. We also learn about your loved one's life history, personality, interests, and preferences. The care plan is a living document — revisited regularly and adjusted as needs evolve.
 What safety measures are in place?
A home safety evaluation is included in our initial assessment. This covers door alarms, trip hazard removal, stove knob covers, medication storage, improved lighting, and other modifications tailored to your loved one's specific risks. Caregivers actively monitor changes in gait, balance, mood, and appetite. Structured routines provide predictability, which is one of the most effective tools for reducing anxiety and behavioral episodes.
 How does your program support family caregivers?
We offer respite care scheduling so family caregivers can take predictable, guilt-free breaks. We provide educational resources on dementia communication, behavioral management, and disease stages. We also connect families to local support groups, elder law attorneys, and long-term care planning resources — because supporting the family is an essential part of supporting the client.

Family Experiences

What Families Are Saying

The trust Memphis families place in our memory care team is something we never take for granted.

“We could not have been able to ensure his safety without your wonderful staff. Schedulers were always so helpful in responding quickly to needs and always maintained the coverage we needed.”
— The Siegfried Family
“One family described being in a ‘near-crisis situation’ before reaching out to us. Once our care team was in place, they finally felt ‘peace of mind’ knowing their loved one was in good hands.”
— Memphis Family
“The caregivers were always kind and gentle and he greatly enjoyed their time with him. I highly recommend Comfort Keepers to anyone looking for compassionate care for their loved ones.”
— Kara Bierman

Take the Next Step

Ready to Take the Next Step?

Our Memphis memory care coordinators are available to answer your questions and build a personalized care plan for your loved one. Whether you are just beginning to explore options or need immediate support, we are here.

5668 S Rex Rd #200, Memphis, TN 38119
Serving Memphis, Germantown, Collierville, Cordova & Surrounding Areas

We'll reach out within one business day. No commitment required.