Reading, Pennsylvania
2209 Quarry Dr STE A12, Reading, PA 19609
(610) 678-8000
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Frequently Asked Questions
Frequently asked questions about in-home care by Comfort Keepers®

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Contact us today to learn more about how we can help.

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Frequently Asked Questions about our In Home Care Agency in Reading and West Lawn, PA

Families tend to have similar questions about Comfort Keepers services. These are the answers to the most popular questions about our in home care agency in Reading, Berks County, West Lawn and the surrounding area.

When looking for professional care for an aging loved one, you are bound to have many questions, like:

  • "What is the average cost of assisted living?" 
  • "How much does it cost to hire an in home caregiver?" 
  • "Is there health insurance that can cover care costs?" 
  • "What are the qualifications for a nursing home aide?"  

We created this page to answer questions like these and provide the information necessary to make an informed decision. To learn more, contact our one of our in home care agency today or continue reading below.



How do I know when my loved one needs help?

There will be signs and often your “gut” will tell you so.

What does Comfort Keepers do?

At Comfort Keepers, we offer a wide variety of services:

In-Home Services

Specialized Services

  • 24 Hour Care - around-the-clock care and monitoring for seniors needing help with specialized needs.
  • Dementia Care - specialized memory care for seniors experiencing cognitive decline.
  • End of Life Care - compassionate and essential care for seniors with a limited life expectancy.
  • In-Facility Care - we provide our senior care services within assisted living facilities and nursing homes.
  • Post-Hospital Care - we help seniors make a safe recovery after a hospital stay.

What are the minimum services offered?

Services are offered in 3-hour visits. Services up to 24/7 are also available.

How do I know how much care my loved one might need?

Comfort Keepers will help families determine how much help is needed during a complimentary in-home assessment.

Is Comfort Keepers covered by Health Insurance or Medicare?

No. Those with Long Term Care Insurance policies may qualify.

How is Comfort Keepers paid?

Clients are billed weekly for Comfort Keepers in home care agency services.

Are there any programs that pay for Comfort Keepers services?

Yes….maybe!  Financial and medical criteria apply. Programs include:
1. Aging Waiver & Options program through the Berks Co. Office of Aging
2. Aid & Attendance program through the Veterans Affairs office
3. Long Term Care Insurance (for those with an existing policy).
Call us. We can help you understand your policy and specific benefits.

How quickly can Comfort Keepers start?

Possibly tonight!  Advance planning is best for non-urgent needs.

How long must we sign up for services?

Until services are no longer needed. 

Who are your caregivers?

Comfort Keepers has professional caregivers who are trained by a registered nurse to help people with all types of assistance, dementia and end-of-life care needs.  Caregivers have passed a stringent hiring process with extensive background checks, pre-employment drug screenings, and child clearances. They are trusted, caring, compassionate and reliable individuals.  

How can I learn more about Comfort Keepers from families who have used your in-home care services?   

 Families often share their thoughts about our services. Read their feedback on our testimonials page.

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Schedule a Free Consultation Today

If you have any questions regarding our in home care agency and the services we provide in Reading, West Lawn, and the surrounding areas of Berks County, please contact us today. We will happily answer your questions and schedule a free, no-obligation consultation with our care advisors. To connect with a staff member, please click one of the buttons below.