Frequently Asked Questions about Our In-Home Care Agency in Reading and West Lawn, PA
Families often have similar questions when exploring care for a loved one. Below are answers to some of the most common questions about Comfort Keepers and our in-home care services in Reading, West Lawn, Berks County, and the surrounding areas.
When you’re looking for professional care for an aging parent or loved one, you may wonder:
- What is the average cost of in-home care?
- Does health insurance cover in-home care services?
- What qualifications do your Caregivers have?
We created this page to help you find clear, helpful answers so you can make informed decisions with confidence. To learn more, please reach out to our caring team today at 610-678-8000 — or keep reading below to explore our most frequently asked questions.
How do I know when my aging loved one needs help?
It’s not always easy to know when it’s time to get extra support for an aging parent or loved one. Some signs to look for include:
- Changes in personal hygiene (not bathing, wearing the same clothes, neglecting grooming)
- Unexplained weight loss or poor nutrition (spoiled food in the fridge, empty cupboards)
- Increased forgetfulness or confusion (missing appointments, getting lost, repeating questions)
- Difficulty with mobility (frequent falls, trouble getting up or moving around safely)
- Loneliness or withdrawal (loss of interest in hobbies, isolation from friends or family)
- Neglected household chores (unpaid bills, clutter, dirty dishes, unsafe living conditions)
- Caregiver stress (if you’re feeling overwhelmed, burned out, or unable to manage their needs alone)
What does Comfort Keepers do?
At Comfort Keepers, we provide a full range of in-home and specialized care services to support seniors and their families.
In-Home Services:
- Companion Care — help with daily activities and companionship
- Personal Care — dignified support with personal needs
- Senior Transportation — driving for errands, shopping, and appointments
- Interactive Caregiving — our holistic, engaging approach to care
Specialized Services:
- 24-Hour Care — round-the-clock support and monitoring
- Dementia Care — compassionate memory care and supervision for cognitive decline
- End of Life Care — comforting care during life’s final stages
- In-Facility Care — extra 1:1 care within assisted living or nursing homes
- Post-Hospital Care — support for safe recovery at home
How do I know how much care my loved one might need?
Every senior’s needs are unique. The right amount of care depends on their daily routines, health conditions, safety concerns, and how much family can realistically help. Some need just a few hours of companionship or help with errands each week, while others may need more hands-on personal care, dementia support, or even 24-hour care.
Comfort Keepers will help families determine how much help is needed during an in-home care consultation.
Is Comfort Keepers covered by Health Insurance or Medicare?
No — traditional Health Insurance and Medicare typically do not cover non-medical home care services like those provided by Comfort Keepers. However, if your loved one has a Long-Term Care Insurance policy, it may help cover some or all of the costs. We’re happy to help families understand their policy and work with their insurance provider whenever possible.
How quickly can Comfort Keepers start?
In many cases, we can start care very quickly — even as soon as tonight if needed! For non-urgent needs, advance planning is always best to ensure we find the right Caregiver and create the best possible care plan for your loved one.
Who are your Caregivers?
Our Caregivers — who we call Comfort Keepers — are compassionate, dedicated professionals who truly love helping seniors live safely and comfortably at home. Each Caregiver is carefully selected, thoroughly screened, background-checked, and trained to provide personal care, dementia care, companion care, and more.
All Comfort Keepers receive in-person, hands-on training in our dedicated skills center to ensure they are confident, capable, and prepared to deliver the highest level of care.
Above all, our Comfort Keepers are kind, trustworthy people who treat your loved ones with the same respect and dignity they would want for their own families.
How can I learn more about Comfort Keepers from families who have used your in-home care services?
One of the best ways to learn about us is through the words of families we’ve cared for. You can read reviews and testimonials on our Google page, our testimonials page, and our social media channels, where families share their real experiences with our Caregivers and services.
We’re also happy to connect you with references who can speak directly about what it’s like to have Comfort Keepers by their side. Please reach out — we’d love to share how we’ve helped other families just like yours!
