Frequently Asked Questions About In-Home Senior Care Services From Comfort Keepers
What is home care, and how does it differ from home healthcare?
Typically, home care refers to non-medical care services such as companionship and assistance with activities of daily living, whereas home healthcare is used to describe qualified nursing care, including speech, physical, and occupational therapy.
What services does Comfort Keepers provide?
At Comfort Keepers, we offer a wide array of in-home senior care services that range from companionship, light housekeeping, meal preparation, laundry, shopping, errands, medication reminders, and incidental transportation to personal care, mobility assistance, toileting and incontinence care, and more. Most of our offices also provide specialized services such as dementia care, end-of-life care, and transitional care, and we also offer a selection of safety products and technology solutions for seniors.
How do you select Comfort Keepers?
All our caregivers were carefully selected and screened before joining our ranks. Each caregiver underwent rigorous background checks and received extensive training. Furthermore, all Comfort Keepers are treated as employees, which means they are bonded, insured, and covered by Workers’ Compensation insurance. For your peace of mind, we only work with dedicated professionals whom we would gladly choose to look after our own families.
How much does in-home care cost?
The cost of our services is typically determined by the level of care and the number of hours we put in. Each Comfort Keepers office is independently owned and operated. For a complete list of products, services, and rates for your area, it is best to directly contact your local office.
Are services available 24 hours, 7 days a week?
Certainly, in-home senior care can be arranged from a few hours a week to full-time or around-the-clock coverage, depending on your needs.
Can you provide services on short notice?
Yes, we can. Some caregiving situations require short-notice solutions, which we can promptly arrange on an as-needed basis.
Do you provide services in nursing homes or assisted living communities?
We do. Our in-home senior care experts can provide additional assistance and companionship to those placed in facilitated care.
Is there a written plan of care for each client? Do these plans get modified, and if so, how often?
All Comfort Keepers locations develop fully personalized and completely confidential care plans for each client. Once the client and family caregiver are satisfied with this plan of care, we proceed by establishing a schedule of visits and recommending a skilled caregiver. Care plans are usually reviewed every six months, but they can be reviewed more frequently on demand to ensure appropriate care is provided at all times.
Will I have the same Comfort Keeper all the time? How will I meet my Comfort Keeper?
During the initial meeting, your client care coordinator will carefully detail the required in-home senior care services and your loved one’s preferences to recommend a compatible caregiver for your parent. Before our services commence, you get to meet the referred caregiver and approve the match.
What if my Comfort Keeper is sick or on vacation?
Each Comfort Keepers location has a roster of trained professionals ready to fill in for their colleagues when one of them calls in sick or takes a vacation. If your assigned Comfort Keeper is unavailable, our client care coordinator will let you know in advance and arrange an interim replacement.
What are ADLs and IADLs?
Activities of Daily Living (ADLs) comprise essential, basic tasks such as bathing, dressing, grooming, eating, mobility, and toileting.
On the other hand, Instrumental Activities of Daily Living (IADLs) include non-basic activities that are also important to maintaining one’s quality of life. For example, these are shopping, paying bills, homemaking, and meal preparation.
How does Comfort Keepers Salem incorporate local community events and cultural activities into client care plans?
We believe that staying socially engaged and connected to the community is essential for overall well-being. That’s why we encourage participation in local Salem events, cultural festivals, farmers’ markets, and seasonal celebrations whenever possible. Whether it’s attending a neighborhood concert, visiting an art exhibit, or simply taking a scenic walk through a local park, we thoughtfully incorporate community-based activities into individualized care plans to help clients feel involved, inspired, and uplifted.
What innovative communication tools are used to keep families connected with their loved ones in care?
We understand how important it is for families to feel close and informed, even from a distance. To support this, we use easy-to-access tools such as digital care logs, regular caregiver updates, and scheduled video calls to keep everyone in the loop. These tools provide peace of mind by offering real-time insights into daily routines, mood, and activities. Open communication between families, clients, and caregivers is a priority—ensuring transparency, trust, and connection every step of the way.
How does Comfort Keepers Salem collaborate with local veterans’ organizations to provide specialized support?
We proudly support veterans and work closely with local veterans’ organizations to ensure that those who served receive the care, respect, and resources they deserve. Through these partnerships, we help coordinate access to available benefits, provide companionship custom to veterans’ unique experiences, and incorporate meaningful activities that honor their service. Our team is committed to fostering a sense of dignity and connection for every veteran we care for.
Long-term care Insurance options for home care
- AARP Long-Term Care Insurance
- Mutual of Omaha
- Genworth Financial
- State Farm Mutual
- Thrivent Long-Term Care Insurance
- National Guardian Life Long-Term Care Insurance
- Northwestern Mutual Long-Term Care
- Transamerica Long-Term Care Insurance
- Bankers Life and Casualty Long-Term Care Insurance
- Met Life Long-Term Care Insurance
- John Hancock Long-Term Care Insurance
- Prudential Long-Term Care Insurance
- UNUM Long-Term Care Insurance
- CNA Long-Term Care Insurance
