Our owner, Lisa Carson, was recently awarded the Operational Excellence award at the 2019 Comfort Keepers Leadership Conference in Atlanta, Georgia at the Omni Atlanta at CNN Center. We are honored to receive this reputable award as it is bestowed upon franchisees whose local businesses demonstrate consistent delivery of exceptional service to clients, employees, and their local community. Significantly, out of 657 franchises, only 40 received the 2019 Operational Excellence award!
This recognition requires hard work by the franchise owner and award recipients are selected based on overall client satisfaction for exemplary service and quality of care, which requires compliance with stringent quality standards. When being considered for this highly sought-after award, the level of local community involvement also comes into play.
“This is a real honor,” said Carson. “It’s great to be recognized not only by our clients, but also by our caregivers who regularly provide the type of personal care that is the hallmark of Comfort Keepers, and by Lubbock, TX, the local community in which we serve. It just doesn’t get any better than this.”
About Comfort Keepers
Comfort Keepers, a growing franchise offering personalized in home care and senior care services to adults needing assistance, allows clients to live comfortably in their own homes, maintain their independence and realize everyday joy. Comfort Keepers caregivers focus on a unique, individualized approach to care and socialization that helps clients thrive and achieve greater well-being. All caregivers are employees who undergo criminal, driving, and credit background checks that ensure dependability and reliability. Our owner, Lisa Carson has owned the Lubbock Comfort Keepers franchise for 17 years.
Call us today to learn more about Comfort Keepers and our commitment to offering exceptional care services to the Lubbock, TX and the surrounding community!