New York, New York
1120 Avenue of the Americas, 4th Floor, New York, NY 10036
(212) 221-3262
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24-Hour & Live-In Senior Care in Manhattan & Brooklyn, NY

When a senior in your life needs around-the-clock attention, the responsibility can feel overwhelming — especially while balancing work, your own family, and everything else life asks of you. Comfort Keepers of New York City provides 24-hour care and live-in care that lets your loved one stay safely at home across Manhattan and Brooklyn.

Our trained, screened caregivers are there day and night, so your family can rest. We serve families from our Midtown Manhattan office at 1120 Avenue of the Americas and can typically begin care within days of your first call.


What Is 24-Hour Care for Seniors?

Around-the-clock care is in-home care that provides assistance 24 hours a day for seniors and other adults who need more support than loved ones can safely provide alone. It allows your family member to remain in the home they love and avoid the upheaval of moving to a facility. This level of care usually involves a small team of caregivers working in shifts to meet a senior’s needs day and night.

With 24-hour care, consistent caregivers cover rotating shifts so someone is always awake and attentive. With live-in care, typically two caregivers take turns staying in the home to provide continuous monitoring throughout the day and night. Comfort Keepers of New York City provides round-the-clock care to seniors with complex non-medical needs — helping your loved one stay safe, comfortable, and engaged at home.

Interactive Caregiving™ — A Different Approach to Around-the-Clock Care

Our approach is built on Interactive Caregiving™, a philosophy that sets Comfort Keepers apart from every other home care agency in NYC. Instead of doing things for your loved one, our caregivers work alongside them — cooking together, walking together, solving puzzles together, keeping them physically active and mentally engaged at every hour of the day. This is not passive supervision. It is active partnership in your loved one’s daily life.

What Does 24-Hour Care Include?

Our 24-hour and live-in care services are tailored to the specific needs of each client through a personalized care plan developed during a free in-home consultation. Some of the most common forms of support your loved one can benefit from include:

Medication Reminders and Tracking

Our caregivers help ensure your loved one takes their medication on time and as directed, reducing the risk of missed or doubled doses and supporting compliance with their doctor’s instructions throughout the day and night.

Personal Care

When daily tasks like bathing, grooming, dressing, and moving around the home become difficult, our personal care services provide respectful, hands-on assistance. Our caregivers encourage your loved one to participate as fully as they are able, preserving dignity and self-confidence at every stage.

Meal Preparation

We prepare nutritious meals and encourage regular eating throughout the day, including support for seniors with special dietary needs related to conditions such as diabetes or heart health.

Light Housekeeping

General cleaning, dishwashing, laundry, and vacuuming keep the home tidy and easier to navigate — especially important for seniors with mobility challenges in walk-ups and older buildings.

Companionship and Engagement

Through Interactive Caregiving, our caregivers engage your loved one in hobbies, conversation, games, and meaningful activities that support emotional and mental well-being. Your loved one always has someone to talk to and share a meal with, around the clock.

Errands and a Safe Home Environment

From grocery shopping and prescription pickups to monitoring for fall risks and other safety concerns, our caregivers help maintain a secure, comfortable home at all hours of the day and night.

24-Hour Care vs. Live-In Care vs. Nursing Home

Families often weigh several options when a senior needs more support. Understanding how 24-hour care, live-in care, and a nursing home differ can help you choose what fits your loved one best.

Feature24-Hour CareLive-In CareNursing Home
Where care happensIn your loved one’s own homeIn your loved one’s own homeIn a residential facility
Caregiver structureA team on rotating shifts; a caregiver is always awakeTypically two caregivers alternating, living in the homeRotating facility staff shared across many residents
One-on-one attentionDedicated, one-on-oneDedicated, one-on-oneShared among many residents
Familiar surroundingsYes — ages in place at homeYes — ages in place at homeNo — relocation required
Best forSeniors needing continuous, awake supervisionSeniors needing steady support with overnight presenceThose needing 24/7 skilled medical care
Type of careNon-medical, personalized in-home supportNon-medical, personalized in-home supportSkilled medical & nursing care

Comfort Keepers provides non-medical 24-hour and live-in care. If your loved one is transitioning from a facility or you’re weighing whether home care is the right fit, our team can help you understand every option. Services may vary by location.

Manhattan and Brooklyn Neighborhoods We Serve

Comfort Keepers of New York City brings around-the-clock and live-in care to seniors and families throughout Manhattan and Brooklyn. Wherever your loved one calls home, our caregivers can be there day and night.

Manhattan Neighborhoods

We serve families across Manhattan, including the Upper West Side, Upper East Side, Midtown, and Downtown. From a brownstone near Central Park to a high-rise in Midtown, our caregivers provide consistent, compassionate support right where your loved one is most comfortable.

Brooklyn Neighborhoods

In Brooklyn, our 24-hour and live-in care reaches Park Slope, Bay Ridge, Williamsburg, Crown Heights, and Flatbush. Whether your family is in a Park Slope townhouse or a Bay Ridge apartment, we tailor care to your loved one’s home, routine, and needs — including the practical challenges of walk-ups and older buildings.

Not sure if we cover your neighborhood? Call (212) 221-3262 — we serve seniors throughout Manhattan and Brooklyn and are happy to confirm availability in your area.

Why NYC Families Trust Comfort Keepers

Inviting a caregiver into your loved one’s home is a deeply personal decision. Families across Manhattan and Brooklyn choose Comfort Keepers of New York City for the care, screening, and consistency behind every caregiver we place. We have served NYC families since 2014, maintain an average rating of 4.8 stars across more than 120 client reviews, and provide care availability around the clock, 365 days a year.

Our Caregiver Screening Process

Every Comfort Keepers caregiver is carefully vetted before they ever enter a client’s home. Our screening process includes thorough background checks, reference verification, in-person interviews, and ongoing training. Every caregiver is also bonded and insured. We then match caregivers to each client for compatibility — considering personality, interests, and care needs — so your loved one feels comfortable with the person providing their care. We do not simply assign the next available person. We find the right person.

What Are the Benefits of 24-Hour Care?

Safety and Security

With a caregiver always present, your loved one is monitored and supported at all times. Caregivers watch for fall risks, provide medication reminders, and respond quickly if a concern arises — day or night.

Emotional and Social Support

Round-the-clock companionship combats isolation and loneliness, supporting your loved one’s emotional well-being and outlook through genuine connection and Interactive Caregiving.

Peace of Mind for the Whole Family

Knowing your loved one is never alone allows you and your family to rest, work, and recharge — confident that experienced caregivers are providing the continuous support your loved one needs.

Frequently Asked Questions About 24-Hour Care

Here are answers to the questions Manhattan and Brooklyn families most commonly ask when exploring around-the-clock care options.

What is the difference between 24-hour care and live-in care?

With 24-hour care, a team of caregivers works rotating shifts so someone is always awake and attentive throughout the night. With live-in care, typically two caregivers alternate staying in the home and may sleep during designated rest periods. Both keep your loved one safely supported at home in Manhattan or Brooklyn — the right choice depends on how much overnight supervision your loved one needs.

What does 24-hour in-home care include?

Our 24-hour care includes non-medical support such as personal care, medication reminders, meal preparation, light housekeeping, errands, mobility assistance, and companionship. Every care plan is personalized to your loved one’s specific needs and routine.

Which NYC neighborhoods do you serve for 24-hour care?

Comfort Keepers of New York City provides 24-hour and live-in care across Manhattan — including the Upper West Side, Upper East Side, Midtown, and Downtown — and throughout Brooklyn, including Park Slope, Bay Ridge, Williamsburg, Crown Heights, and Flatbush. Call (212) 221-3262 to confirm availability in your area.

Is 24-hour care better than a nursing home?

It depends on your loved one’s needs. 24-hour care lets seniors remain in their own home with dedicated, one-on-one support, while a nursing home provides skilled medical care in a facility setting. For seniors with non-medical needs who wish to age in place, around-the-clock home care offers familiar surroundings and personalized attention. A free care consultation can help you decide what fits best.

How are your caregivers screened and trained?

Every caregiver undergoes background checks, reference verification, and in-person interviews before joining our team, plus ongoing training. All caregivers are bonded and insured. We then match each caregiver to your loved one for compatibility, so your family feels confident and comfortable with the care being provided.

How quickly can 24-hour care begin in Manhattan or Brooklyn?

In most cases, care can start within a few days of your initial consultation. For urgent situations such as a hospital discharge, we do our best to arrange services within 24 to 48 hours. Call us at (212) 221-3262 to get started.

Schedule a Free Care Consultation for Your Loved One

Every family’s care needs are unique. The best way to find out how Comfort Keepers can help with around-the-clock care across Manhattan and Brooklyn is to schedule a free, no-obligation care consultation. We will visit your loved one’s home, learn about their needs and daily routine, and walk you through every option available.



About Comfort Keepers of New York City: Comfort Keepers of New York City has served families across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island since 2014. Our office is located at 1120 Avenue of the Americas, 4th Floor, New York, NY 10036. We are a locally owned and operated franchise of Comfort Keepers, a national in-home care provider founded in 1998 with over 700 offices worldwide. Our mission is to elevate the human spirit by providing uplifting, personalized care that helps seniors thrive at home.