Carlsbad, New Mexico
2402 W Pierce St #3A, Carlsbad, NM 88220
(575) 887-4999
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Steps for Choosing the Right In-Home Care Agency for Your Loved One

Comfort Keepers In-Home Care in Carlsbad, New Mexico.

Steps for Choosing the Right In-Home Care Agency for Your Loved One

We simplify the process for you:

Virtual or In-Home Assessment

Care Plan Creation with the Client Care Coordinator

Assigned to a Care Team

Call for a Virtual or In-Home Assessment

Deciding to seek in-home care for a loved one is not an easy one. You want to ensure they receive the best possible care but also want to be sure that you are making the right choice for your family. There are many different in-home care agencies available, so how do you select the right one? Here are a few steps to help you narrow down your options and make the best decision for your loved one.

1. Research

The internet is typically the first place most people go when they need to find information on in-home care. When you have an idea of what kind of care you are looking for, you can begin searching with key phrases on the internet to start you on the right path to finding a reputable in-home care agency. Key phrases that can help in your search can include home care, senior care, dementia care, or personal care. Before you start your search, you should discuss with your loved ones what their needs are to understand the level of care they will need to remain at home safely.

Once you start finding agencies, you will want to dig deeper to find the valuable insights you’ll need. Review the agency’s information along with the services that they offer. Look over any award logos and certifications that can signify they’re doing something well and going above and beyond to provide quality service to clients. 

An online source that can be helpful in your search is the Better Business Bureau (BBB). They list basic business information as well as customer reviews and complaints. Of course, there can be mixed experiences and reviews, but multiple complaints about the company could be a red flag about their service and quality.

2. Recommendations

Personal recommendations can help find a trusted home care agency. Ask other family members, friends, co-workers, and neighbors for recommendations. They may have experience with a home care agency or know someone who has needed in-home care. You can also ask your medical providers if they refer their patients to certain home care agencies. If you have already found some during your research, you can ask for their feedback on those agencies. 

 If your loved one has a particular medical condition, such as Alzheimer’s disease or Parkinson’s disease, you may find it helpful to contact associations that are related to that condition, like Alzheimer’s Association. They can provide information about how to get the appropriate care needed.

3. Interview

After you have a few agencies picked out, you can start making phone calls and setting up in-person meetings. Like an interview, this allows you to ask questions, find out more information and decide which agency will be the best choice before you hire them.

During your interview, ask the agency if they are licensed to provide in-home care, as most states require in-home care agencies to be licensed. You can also research any complaints and inspections about the agencies with the state board that licenses home care providers in your state. 

 No matter your loved one’s needs, it is crucial to find an in-home care agency that can provide the best possible care. At Comfort Keepers in Carlsbad, we tailor each care plan to our client’s individual needs and wants, so you can be sure your loved one will receive the highest level of personalized care. If you have any questions about our services or would like to schedule a consultation, please don’t hesitate to contact Comfort Keepers today at  (575) 887-4999. We look forward to hearing from you!