Lubbock, Texas
2517 74th St, Lubbock, TX 79423
(806) 687-7800
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Top 10 Considerations When Choosing a Home Health Agency

Comfort Keepers In-Home Care in Lubbock, Texas.

lubbock home health agency

Top 10 Considerations When Choosing a Home Health Agency

We at Comfort Keepers of Lubbock, TX, understand how important it is to choose the right agency for your loved one's care. To help simplify this choice, we've put together a list of 10 key factors to think about when selecting a home health agency.

1. Compassion

Compassion is essential for any home care or home health agency since it greatly impacts the quality of care provided to individuals needing daily support. At Comfort Keepers, we recognize the value of compassion and prioritize it in our hiring process.

Our professional caregivers understand the importance of showing empathy, understanding, and kindness to establish trust and connection with those in their care. Being compassionate allows caregivers to meet not only physical needs but also support emotional and social well-being, extending beyond basic care responsibilities.

2. Flexibility

When choosing a home care agency for your loved one, it's important to consider flexibility. Each person has unique needs and preferences that a flexible agency can support well.

3. Clear Communication

When choosing an agency, consider their ability to provide clear communication. Effective communication allows the care recipient and their family to make informed decisions. 

At Comfort Keepers, our caregivers ensure clear communication with those in their care and family members. We get to know each client personally to fully understand their needs and preferences and provide the best care.

4. Services Offered

Choosing a home care or home health agency for your loved one involves ensuring they offer the essential services needed for their well-being. Providing quality services can significantly affect their quality of life.

Comfort Keepers offers various services tailored to individual needs, such as personal care, medication reminders, meal preparation, transportation, companionship, mobility assistance, and light housekeeping to help your loved one with their daily activities.

5. Specialized Care Options

If your loved one has a chronic condition or requires specialized care, selecting a home health agency that can accommodate those needs is crucial. Specialized care options may include support for conditions such as Alzheimer's, Parkinson's disease, diabetes management, or post-operative recovery.

6. Vetted, Professional Caregivers

In the field of home care, safety is a top priority. For any care agency, the safety of their clients should be first and foremost when hiring caregivers.

At Comfort Keepers, we carefully screen our caregivers, including empathy screenings, background checks, and drug tests, to guarantee safety and quality care. All of our caregivers are licensed, bonded, and insured.

7. Reputation and Accreditation

An agency's reputation relies on past client experiences. Positive reviews and testimonials indicate quality care and satisfaction with client needs. They also imply that the agency is reliable and professional. Choosing a home care or home health agency with a good reputation helps ensure your loved ones receive quality care and support.

8. Affordability

The cost of care plays an important role in determining the level of support available to individuals. When services are affordable, people can access the assistance necessary to remain independent and sustain a good quality of life. At Comfort Keepers, we offer personalized care plans that accommodate your budget while ensuring quality care.

9. Personalization

Creating a personalized care plan is important to address the unique needs and preferences of each person the home health agency serves. This helps ensure your loved ones get the appropriate care and support suited to their requirements.

10. Free Care Assessments

Free care assessments are important in the care process because they enable the home care agency to evaluate your individual situation and create a customized care plan tailored to your loved one's specific needs. No home health agency should charge to assess one's care needs, as both parties want to be sure it's the right fit. 

Comfort Keepers of Lubbock, TX, offers free in-home care assessments. Our care team will discuss your needs, preferences, and routines with you or your loved one in need. They will also learn about the home environment to help us to create a customized care plan. We aim to ensure your loved ones receive the care they need and deserve. Contact us today to schedule a free assessment and begin working with our trusted home care agency.


By: Our Care Team