West Chester, Pennsylvania
103 S High St #5, West Chester, PA 19382
(610) 628-9272

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West Chester, Pennsylvania
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Call (610) 628-9272 | 103 S High St #5, West Chester, Pennsylvania 19382 Coronavirus update
103 S High St #5, West Chester, Pennsylvania 19382 Coronavirus update

Trusted In-Home Senior Care Serving West Chester

Comfort Keepers In-Home Care of West Chester.

Meet Our Senior Caregivers in West Chester, PA

Our team of senior caregivers is uniquely qualified and ready to help families in West Chester and the surrounding areas

Comfort Keepers Home Care of West Chester, PA has been providing exceptional care to seniors in the West Chester and Chadds Ford area of Pennsylvania for over 14 years. We hire exceptional senior caregivers to continue to provide the high quality of care that the Comfort Keepers brand is known for.

Every member of our care team is professional and well trained. We conduct a thorough screening and interviewing process to identify the best care providers and only those who pass this process go on to complete training to become Comfort Keepers® and deliver our special brand of home care. All candidates who join our Comfort Keepers team exceed the standard care requirements of other home care agencies. What truly sets our senior caregivers apart, though, is their natural gift for caring for others.

At Comfort Keepers West Chester, PA, we are currently looking for people to join our team who would love to have a rewarding career providing care for seniors and their families in their homes. If you are in the West Chester and Chadds Ford area of Pennsylvania and think you have what it takes to join our team, view our Job Openings page to see how you can start your rewarding career with Comfort Keepers.

All of our senior caregivers pass extensive background checks and complete continuing education. They are bonded, insured and covered by workers' compensation insurance to protect our clients and their families. When choosing the right home care agency, it is important to know about the agency as well as the care team that will be caring for your loved ones. Read the bios below to learn more about our caregivers and their home care experience.

Clark Bongaardt

Owner | 17 Years

Clark was born and raised in the Delaware County PA area. After graduating from Delaware Law School of Widener University, he practiced law in Media PA for over 20 years. He also graduated from the Villanova Law Graduate Masters Tax program and taught in the Villanova University Paralegal program for 15 years.

After being a caregiver for both his mother and father in law, he and his wife, Sallie saw a significant need for quality in-home care for seniors and opened their Comfort Keepers' office in Springfield, PA in 2002. As the first employee, Clark opened the doors to this new opportunity that would ultimately prove to be more rewarding than he ever imagined. In their twelfth year of operation, Sallie and Clark continue, as they did when they first opened their doors, to both be in the office every day helping clients and their families.

In 2011, Clark expanded the area of service offering into Montgomery County by opening their King of Prussia Office. Their commitment to overall quality and service has been the key focus in the development of Comfort Keepers.

As a testament toward those overriding goals, Clark and Sallie were awarded the newly established Operational Excellence Award in 2013 for superior operations in both of their offices. This honor was testimony to their strong commitment that the industry has a significant place within the continuum of care of an elderly individual and in order to achieve the best possible outcome, must work closely with the family and medical community around that individual.

In addition to their Operational Excellence Award, Sallie and Clark have been recognized every year since 2005 by the corporate office of Comfort Keepers with the President's Club Award which acknowledges the top 25 franchises in the entire Comfort Keepers franchised system. Nine years of continuous President's Club Awards has been a proud accomplishment.

Clark's dedication to the mission of Comfort Keepers to treat each and every client with the dignity and respect they deserve as if she were caring for a member of his own family has been acknowledged by the community in the form of several prestigious awards. His Comfort Keepers offices in Springfield and King of Prussia PA have been named Best of Home Care and Employer of Choice in both 2013 and 2014.

This recognition, awarded by Home Care Pulse, is determined by the scored results of independent surveys conducted monthly of their clients and caregivers. Few competitors in the area have attained the level of distinction that must be achieved in order to qualify for these awards.

In 2012 the Mainline Chamber of Commerce awarded the Clark and Sallie's Comfort Keepers offices the 2012 Large Business of the Year Award. Their Springfield Office has been the recipient of the Town Talk's Talk of the Town Award in 2010, 2011 and 2012.

But even more important to Clark has been a consistent history of local and national awards received by their caregivers while working under Comfort Keepers' banner from both the Corporate Office – National Comfort Keeper of the Year in 2006 -- as well as from the County of Delaware, including the John F. Bauer and the Barbara White Direct Care Worker of the Year Awards. While the County awards are no longer given, Clark is proud to know that for the four years the awards were issued, their caregivers won one of the top two awards each year!

Clark and Sallie are committed to giving back to the community as well. Clark has participated in the national Comfort Keepers campaign to Nourish Senior Lives by collecting and donating canned goods and dry foods to local low income seniors. To date, this campaign led by Clark and Sallie has donated almost 20,000 pounds of food locally to low income seniors. For his efforts she received the First Annual Mainline Chamber of Commerce Give Back Award in 2011.

For three years, Clark was a member of the National Advisory Council for the Comfort Keepers Franchise. In 2007, Clark served as its Vice Chairman, and in 2008, Clark followed for a year term as its Chairman. During a period of system change, Clark provided a significant leadership role throughout the franchise community. His impact still remains today. Recently in January of 2014 Clark was elected to a Director position with Greater Springfield Business Association as the Vice Chair, and continues to be an active member of the Delaware County Bar Association.

Clark currently resides in Springfield PA with his wife Sallie and their dogs.

Sallie Bongaardt

Owner | 17 Years

Prior to owning the Comfort Keepers’ franchise, Sallie had been working as a paralegal for 25 years in Media, PA.  After being a caregiver for her own parents, she and her husband Clark opened the Comfort Keepers’ office in Springfield, PA in 2002.  Within a year of opening, Sallie left her employment and began oversight of the operational end of the Comfort Keepers’ business, the role she maintains today.  While the office has expanded considerably since those early years, Sallie is on site in the office every day and continues to remain involved and available to clients and their families as well as caregivers.

This role along with being a mother of three and a grandmother of two would be one of the most important to Sallie. Considering she herself had gone through the experience of hiring a caregiver agency she understood the importance of customer service, communication, quality care and most of all helping families with changing needs.

Sallie and her husband Clark’s commitment to quality has been recognized by the Comfort Keepers’  Corporate Office nine years in a row with the President’s Club Award.   In furtherance of their commitment to quality, last year Sallie and Clark were proud recipients of the first Operational Excellence Award awarded by the corporate office in Dayton, Ohio to recognize their commitment to ensuring quality throughout their organization.

The purpose of the Operational Excellence Award is to recognize those business owners who live their commitment to quality every single day; and for that reason, the Award is especially meaningful.  A dedication to quality is the centralized mindset of her Operations’ Team and the business as a whole every day.

Sallie’s dedication to the mission of Comfort Keepers to treat each and every client with the dignity and respect they deserve as if she were caring for a member of her own family has been acknowledged by the community in the form of several prestigious awards. Her Comfort Keepers’ offices in Springfield and King of Prussia PA have been named Best of Home Care and Employer of Choice in both 2013 and 2014. This recognition, awarded by Home Care Pulse, is determined by the scored results of independent surveys conducted monthly of their clients and caregivers. Few competitors in the area have attained the level of distinction that must be achieved in order to qualify for these awards.

In 2012 the Mainline Chamber of Commerce awarded the Sallie and Clark’s Comfort Keepers’ offices the 2012 Large Business of the Year Award. Their Springfield Office has been the recipient of the Town Talk’s Talk of the Town Award in 2010, 2011 and 2012. But even more important to Sallie has been a consistent history of local and national awards received by her caregivers while working under Comfort Keepers’ banner from both the Corporate Office – National Comfort Keeper of the Year in 2006 -- as well as from the County of Delaware, including the John F. Bauer and the Barbara White Direct Care Worker of the Year Awards. While the County awards are no longer given, Sallie is proud to know that for the four years the awards were issued, her caregivers won one of the top two awards each year!

Sallie and her husband Clark are committed to giving back to the community as well. Sallie has participated in the national Comfort Keepers campaign to Nourish Senior Lives by collecting and donating canned goods and dry foods to local low income seniors. To date, this campaign led by Sallie and Clark has donated almost 20,000 pounds of food locally to low income seniors. For her efforts she received the First Annual Mainline Chamber of Commerce Give Back Award in 2011.

Recently in January of 2014 Sallie began a three-year term on the Comfort Keepers’ National Advisory Council. This is a position in which she will work closely with the Corporate Office to identify strategic priorities for the network and the tactics to implement the strategies.

As their third child recently headed off to college, Sallie and Clark currently reside in Springfield PA with their two dogs that accompany them to the office every day.

Ian Bongaardt

Co-Owner | 10 Years

Son and Co-Owner with Sallie and Clark Bongaardt, Ian’s first experiences with caregiving came about when helping his grandparents.  During this time, he grew to understand the needs of older adults and realized how assisting with daily tasks could make a tremendous difference in the life of a senior.  When his parents purchased the Comfort Keepers franchise, he saw the opportunity to continue to help families who were like his own.

Before his current role, Ian worked diligently as a Project Manager (May 2003 – August 2007) and then as a Financial and IT Admin (October 2012 – December 2015).  Family remains a high priority in his life.  When he is not working closely with them at Comfort Keepers, he is spending time with them at home and also refereeing soccer.­

Ian graduated East Stroudsburg University with a B.A in Economics.  His past work experience outside of Comfort Keepers includes working in Financial Services for Vanguard, New York Life, and PNC Bank.

Sandy Smith

Client Care Coordinator

I joined Comfort Keepers of Chadds Ford and West Chester many years ago as a caregiver. I worked in the field for 7 years.

Currently, I am the Client Care Coordinator for the Chadds Ford / West Chester office.  I have met so many wonderful clients and caregivers. I look forward to this new journey and making a big difference in everyone's life.

Interested in joining the Comfort Keepers West Chester care team?

We offer competitive compensation, a highly flexible work schedule, and opportunities to impact someone’s life in a meaningful and fulfilling way. Whether you’re looking for a part-time job senior care job or the start of a new career, we’d love to hear from you.

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