A Nurse-Led Care Team Dedicated to Your Loved One
When you choose Comfort Keepers of Cherry Hill, you’re not hiring a single caregiver — you’re gaining an entire care team built around your loved one’s well-being. At the center of every care plan is a Registered Nurse who provides clinical oversight from the very first phone call through every stage of care.
How Our Care Team Works
Registered Nurse (RN) — Clinical Lead
It starts with a no-cost consultation — by phone or in person — where our RN listens to your family’s situation, answers your questions, and helps you understand your options. Once you choose Comfort Keepers, the RN conducts a comprehensive clinical assessment: a full evaluation of your loved one’s physical health, cognitive function, mobility, and medication needs, along with a thorough home safety evaluation covering fall risks, lighting, bathroom accessibility, grab bars, and clear mobility paths. If your loved one is being discharged from a hospital or rehab facility, our nurse can conduct this assessment right there — meeting your family wherever you are. Based on this clinical evaluation, the RN develops a detailed, individualized plan of care. From there, our RN checks in every 30 days to monitor your loved one and supervise caregiver performance, and creates a completely new plan of care every 60 days to ensure it always reflects current needs. Our RN can also attend doctor’s appointments with your loved one to advocate on their behalf, ask the right clinical questions, and bring insights back into the care plan.
Care Coordinator — Your Single Point of Contact
Your dedicated care coordinator handles scheduling, caregiver matching, and day-to-day communication with your family. They’re the person you call when you have questions, need to adjust hours, or want an update on how things are going. Available by phone during business hours and on-call for urgent needs.
Certified Home Health Aides (CHHAs) — Your Loved One’s Daily Caregivers
Every caregiver on our team is a Certified Home Health Aide who has completed state-required training plus additional Comfort Keepers training in companion care, personal care, dementia care techniques, safe patient transfers, fall prevention, nutrition support, and emergency protocols. We don’t send untrained aides into your home — our caregivers are skilled, compassionate professionals who understand that their role is about more than completing tasks. It’s about helping your loved one feel valued, capable, and connected.
What Makes Our Approach Different
Many home care agencies send a caregiver and hope for the best. At Comfort Keepers of Cherry Hill, our RN is involved before, during, and after care begins:
- When you first call: A no-cost consultation with our nurse — by phone or in person — to understand your loved one’s situation and discuss how we can help. No pressure, no obligation.
- Before care starts: Once you choose Comfort Keepers, our RN conducts a comprehensive clinical assessment and home safety evaluation — at your loved one’s home, in the hospital, or at a facility — and develops a detailed plan of care.
- When care begins: The RN briefs your matched caregiver on the care plan, introduces them to your loved one, and ensures a smooth transition.
- Every 30 days: Our RN checks in to supervise caregiver performance, assess your loved one’s well-being, and make sure care is on track.
- Every 60 days: Our RN develops a brand-new plan of care — not just a quick review, but a fresh clinical assessment to keep the plan aligned with your loved one’s evolving needs.
- At doctor’s appointments: Our nurse can attend medical appointments with your loved one, serving as an informed advocate who brings clinical context from daily care into the conversation with physicians.
- When needs change: If there’s a fall, hospitalization, or new diagnosis, our RN reassesses immediately and adjusts the care plan in coordination with doctors and your family.
This is what it means to elevate the human spirit through care: clinical excellence that keeps your loved one safe, combined with the warmth and personal attention that helps them thrive. Delivered by a local team serving families in Cherry Hill, Voorhees, Haddonfield, Marlton, Moorestown, Mount Laurel, and throughout Camden and Burlington Counties.
Ready to learn more? Call (856) 878-2442 for a no-cost consultation with our nurse — by phone or in person, whatever works best for your family.
Frequently Asked Questions About Our Care
Q: Does a Registered Nurse oversee my loved one’s care at Comfort Keepers of Cherry Hill?
Yes. Every care plan at Comfort Keepers of Cherry Hill is developed and supervised by a Registered Nurse. Once you become a client, our RN conducts a comprehensive clinical assessment — including a thorough home safety evaluation — and creates a personalized plan of care. From there, the RN checks in every 30 days and develops a completely new plan of care every 60 days. This clinical oversight is included as part of our standard care — not an add-on or upgrade.
Q: What happens when I first call Comfort Keepers?
We start with a no-cost consultation with our Registered Nurse — most families do this by phone, though we’re happy to meet in person if you prefer. Our nurse listens to your situation, answers your questions, and helps you understand your options. There’s no pressure and no obligation. Once you choose Comfort Keepers, our RN conducts a comprehensive clinical assessment — evaluating your loved one’s physical health, cognitive function, mobility, medication needs, and home safety, including fall risks, lighting, and bathroom accessibility. This assessment can happen at home, in the hospital, or at a rehab facility. Based on this evaluation, the RN develops a detailed plan of care and matches your loved one with the right caregiver.
Q: How are your caregivers trained and supervised?
All of our caregivers are Certified Home Health Aides (CHHAs) who have completed state-required certification plus additional Comfort Keepers training in companion care, personal care, dementia care techniques, safe transfers, fall prevention, and emergency response. Once on assignment, our RN checks in every 30 days to supervise caregiver performance, assess your loved one’s well-being, and ensure clinical standards are being met. We also provide ongoing continuing education to keep our caregivers current on best practices.
Q: How often is my loved one’s plan of care reviewed and updated?
Our Registered Nurse checks in every 30 days and develops a brand-new plan of care every 60 days — not just a quick review, but a fresh clinical assessment to make sure the plan reflects your loved one’s current needs. If there’s a health event like a fall, hospitalization, or new diagnosis, our RN reassesses immediately and adjusts the plan of care in coordination with your loved one’s physicians and your family. You’re never left wondering if the plan still fits.
Q: Can your nurse attend doctor’s appointments or meet us at the hospital?
Yes — and this is one of the things families value most. Our Registered Nurse can accompany your loved one to doctor’s appointments, providing physicians with daily care observations and advocating on your loved one’s behalf. If your loved one is being discharged from Virtua Voorhees Hospital or another facility, our nurse can conduct the initial assessment right there — coordinating with discharge planners to ensure a smooth, safe transition home. Having a nurse who bridges the gap between daily care and medical appointments means nothing falls through the cracks.
Q: What makes Comfort Keepers different from other home care agencies in Camden and Burlington Counties?
We provide a level of clinical oversight most agencies can’t match. Every care plan is led by a Registered Nurse who checks in every 30 days, creates a new plan of care every 60 days, conducts home safety evaluations, and can attend doctor’s appointments with your loved one. Our caregivers are Certified Home Health Aides with advanced training, not just companions. And we’re locally owned and operated, serving families in Cherry Hill, Voorhees, Haddonfield, Marlton, Moorestown, Mount Laurel, and throughout Camden and Burlington Counties with the personal attention that comes from being part of your community. Call us at (856) 878-2442 to experience the difference.
Jim Winn
Principle/President, Employee and Client Servant
Jim purchased his first Comfort Keepers in April of 2013, with his wife Anne Hamilton Winn who is an Occupational Therapist. He was greatly influenced to purchase the business based upon his own experience with his father who was suffering from cancer and needed round-the-clock care. Jim saw a great opportunity when he purchased the agency from the previous owners, who had run it successfully for 13 years prior. He has continued to provide the same great care while further enhancing the client experience. Jim most enjoys meeting with clients and gets great satisfaction helping people and further enhancing their lives.
Charice Creecy
Staff Utilization Manager
Charice (“CC”) has been with the organization for three years. For the past 2 years, she has served as our Staff Utilization Manager. Charice has an Associate’s Degree in Early Childhood Development and Special Education and was a Kindergarten Teacher for 10 years! She has worked in home care for the past 12 years. It is her experience as a caregiver that that enables her to approach her scheduling responsibilities with a unique insight as to what she is asking our Comfort keepers to do. Charice approaches her responsibility with a great deal of motivation and focus. Charice is a proud parent of a teenage daughter!
Carol Feliciano
Director of Nursing BSN, RN
Carol is a cornerstone of our care team, bringing over 30 years of nursing expertise to Comfort Keepers of Cherry Hill and Pitman. A lifelong Moorestown resident, she earned her BSN from Rowan University and has extensive Continuum Care experience—ensuring seamless transitions for patients from hospital to home, as well as allowing our clients to age in place. As our Director of Nursing, Carol supervises and mentors caregivers with a compassionate, hands-on approach, always making sure every client receives the highest quality of care and dignity.
Beyond her professional achievements, Carol’s heart for service extends into the community. She volunteers with Farmers Against Hunger, participates in animal rescue efforts through Recovery of Lost Animals, and is heavily involved in church outreach—organizing programs and weekly meals for homeless veterans. Her dedication to giving back reflects the same empathy she brings to every care plan.
When she’s not overseeing patient care or coordinating caregiver training, Carol enjoys spending time in her garden and volunteering at local events. Her blend of clinical mastery, community passion, and warm leadership makes her an invaluable asset to our team—and to every family we serve.
Kyra Reese
Territory Manager, The "Yes-We-Can" Person
Kyra serves as the Territory Manager at Comfort Keepers, where she's able
to support families in finding dependable and compassionate care for their
loved ones. She's known for her natural ability to connect with people.
She is a graduate of Temple University, where she studied Speech and
Language Sciences. During her college years, Kyra spent time observing and
assisting Speech Language Pathologists in a variety of care settings,
allowing her to see how personalized in-home support can significantly
improve independence and overall well-being.
A true people person, Kyra finds fulfillment in conversation and helping
others, and she values the opportunity her role provides to engage with
individuals throughout the community.
Amanda Soto
Human Resource Coordinator, The Hiring Guru
Amanda began her career with Comfort Keepers in 2018 as a Companion, quickly demonstrating a strong commitment to quality care and client support. Through Comfort Keepers, she earned her Certified Home Health Aide (CHHA) license and was recognized as Comfort Keeper of the Month after completing over 500 service hours within her first six months. In 2021, Amanda was nominated by office staff to become Administrative Assistant following the retirement of the former administrator. In April 2024, she was promoted to Human Resources Coordinator. With experience in both the field and office, Amanda brings a well-rounded understanding of caregiver operations and employee support.
Interested in joining the Comfort Keepers Cherry Hill care team?
We offer competitive compensation, a highly flexible work schedule, and opportunities to impact someone’s life in a meaningful and fulfilling way. Whether you’re looking for a part-time job senior care job or the start of a new career, we’d love to hear from you.
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