Meet Our Senior Caregivers in King of Prussia, PA
Choose always "Best of Home Care" in Philadelphia suburbs for your loved one -- Comfort Keepers King of Prussia and Springfield, the 2016 Leader in Excellence and 2016, 2015, 2014 and 2013 Best of Home Care Provider and Employer of Choice!
In 2002, Clark Bongaardt, Esquire and his wife Sallie Bongaardt opened the doors of Comfort Keepers in Springfield, PA. A few years later they added on a King of Prussia office and over the last several years the team has grown to include a Care Coordination Department, a Scheduling Team, a Finance Department, a Human Resource Department, a Recruiting, Hiring and Onboarding Team and the Sales and Marketing Team. Our goal is to provide quality home care assistance in Penn Valley, Dresher, Willow Grove and surrounding areas.
We encourage clients and families to communicate any concerns, changes in care or questions to our senior caregivers. Comfort Keepers offers 24-hour live answering service to serve you better. We are here to be your Senior Care Consultants in The Main Line area, Blue Bell, Chestnut Hill, Plymouth Meeting, Collegeville, and towns in Montgomery County, The Main Line and Delaware County, PA. Let us help you keep your loved one at home. Choose the "Best" - 2016 Leader in Excellence Award. Offering the best post hospital care for your loved one.
Owner | 17 Years
Clark was born and raised in the Delaware County PA area. After graduating from Delaware Law School of Widener University, he practiced law in Media PA for over 20 years. He also graduated from the Villanova Law Graduate Masters Tax program and taught in the Villanova University Paralegal program for 15 years.
After being a caregiver for both his mother and father in law, he and his wife, Sallie saw a significant need for quality in-home care for seniors and opened their Comfort Keepers' office in Springfield, PA in 2002. As the first employee, Clark opened the doors to this new opportunity that would ultimately prove to be more rewarding than he ever imagined. In their twelfth year of operation, Sallie and Clark continue, as they did when they first opened their doors, to both be in the office every day helping clients and their families.
In 2011, Clark expanded the area of service offering into Montgomery County by opening their King of Prussia Office. Their commitment to overall quality and service has been the key focus in the development of Comfort Keepers.
As a testament toward those overriding goals, Clark and Sallie were awarded the newly established Operational Excellence Award in 2013 for superior operations in both of their offices. This honor was testimony to their strong commitment that the industry has a significant place within the continuum of care of an elderly individual and in order to achieve the best possible outcome, must work closely with the family and medical community around that individual.
In addition to their Operational Excellence Award, Sallie and Clark have been recognized every year since 2005 by the corporate office of Comfort Keepers with the President's Club Award which acknowledges the top 25 franchises in the entire Comfort Keepers franchised system. Nine years of continuous President's Club Awards has been a proud accomplishment.
Clark's dedication to the mission of Comfort Keepers to treat each and every client with the dignity and respect they deserve as if she were caring for a member of his own family has been acknowledged by the community in the form of several prestigious awards. His Comfort Keepers offices in Springfield and King of Prussia PA have been named Best of Home Care and Employer of Choice in both 2013 and 2014.
This recognition, awarded by Home Care Pulse, is determined by the scored results of independent surveys conducted monthly of their clients and caregivers. Few competitors in the area have attained the level of distinction that must be achieved in order to qualify for these awards.
In 2012 the Mainline Chamber of Commerce awarded the Clark and Sallie's Comfort Keepers offices the 2012 Large Business of the Year Award. Their Springfield Office has been the recipient of the Town Talk's Talk of the Town Award in 2010, 2011 and 2012.
But even more important to Clark has been a consistent history of local and national awards received by their caregivers while working under Comfort Keepers' banner from both the Corporate Office – National Comfort Keeper of the Year in 2006 -- as well as from the County of Delaware, including the John F. Bauer and the Barbara White Direct Care Worker of the Year Awards. While the County awards are no longer given, Clark is proud to know that for the four years the awards were issued, their caregivers won one of the top two awards each year!
Clark and Sallie are committed to giving back to the community as well. Clark has participated in the national Comfort Keepers campaign to Nourish Senior Lives by collecting and donating canned goods and dry foods to local low income seniors. To date, this campaign led by Clark and Sallie has donated almost 20,000 pounds of food locally to low income seniors. For his efforts she received the First Annual Mainline Chamber of Commerce Give Back Award in 2011.
For three years, Clark was a member of the National Advisory Council for the Comfort Keepers Franchise. In 2007, Clark served as its Vice Chairman, and in 2008, Clark followed for a year term as its Chairman. During a period of system change, Clark provided a significant leadership role throughout the franchise community. His impact still remains today. Recently in January of 2014 Clark was elected to a Director position with Greater Springfield Business Association as the Vice Chair, and continues to be an active member of the Delaware County Bar Association.
Clark currently resides in Springfield PA with his wife Sallie and their dogs.
Owner | 17 Years
Prior to owning the Comfort Keepers’ franchise, Sallie had been working as a paralegal for 25 years in Media, PA. After being a caregiver for her own parents, she and her husband Clark opened the Comfort Keepers’ office in Springfield, PA in 2002. Within a year of opening, Sallie left her employment and began oversight of the operational end of the Comfort Keepers’ business, the role she maintains today. While the office has expanded considerably since those early years, Sallie is on site in the office every day and continues to remain involved and available to clients and their families as well as caregivers.
This role along with being a mother of three and a grandmother of two would be one of the most important to Sallie. Considering she herself had gone through the experience of hiring a caregiver agency she understood the importance of customer service, communication, quality care and most of all helping families with changing needs.
Sallie and her husband Clark’s commitment to quality has been recognized by the Comfort Keepers’ Corporate Office nine years in a row with the President’s Club Award. In furtherance of their commitment to quality, last year Sallie and Clark were proud recipients of the first Operational Excellence Award awarded by the corporate office in Dayton, Ohio to recognize their commitment to ensuring quality throughout their organization.
The purpose of the Operational Excellence Award is to recognize those business owners who live their commitment to quality every single day; and for that reason, the Award is especially meaningful. A dedication to quality is the centralized mindset of her Operations’ Team and the business as a whole every day.
Sallie’s dedication to the mission of Comfort Keepers to treat each and every client with the dignity and respect they deserve as if she were caring for a member of her own family has been acknowledged by the community in the form of several prestigious awards. Her Comfort Keepers’ offices in Springfield and King of Prussia PA have been named Best of Home Care and Employer of Choice in both 2013 and 2014. This recognition, awarded by Home Care Pulse, is determined by the scored results of independent surveys conducted monthly of their clients and caregivers. Few competitors in the area have attained the level of distinction that must be achieved in order to qualify for these awards.
In 2012 the Mainline Chamber of Commerce awarded the Sallie and Clark’s Comfort Keepers’ offices the 2012 Large Business of the Year Award. Their Springfield Office has been the recipient of the Town Talk’s Talk of the Town Award in 2010, 2011 and 2012. But even more important to Sallie has been a consistent history of local and national awards received by her caregivers while working under Comfort Keepers’ banner from both the Corporate Office – National Comfort Keeper of the Year in 2006 -- as well as from the County of Delaware, including the John F. Bauer and the Barbara White Direct Care Worker of the Year Awards. While the County awards are no longer given, Sallie is proud to know that for the four years the awards were issued, her caregivers won one of the top two awards each year!
Sallie and her husband Clark are committed to giving back to the community as well. Sallie has participated in the national Comfort Keepers campaign to Nourish Senior Lives by collecting and donating canned goods and dry foods to local low income seniors. To date, this campaign led by Sallie and Clark has donated almost 20,000 pounds of food locally to low income seniors. For her efforts she received the First Annual Mainline Chamber of Commerce Give Back Award in 2011.
Recently in January of 2014 Sallie began a three-year term on the Comfort Keepers’ National Advisory Council. This is a position in which she will work closely with the Corporate Office to identify strategic priorities for the network and the tactics to implement the strategies.
As their third child recently headed off to college, Sallie and Clark currently reside in Springfield PA with their two dogs that accompany them to the office every day.
Co-Owner | 10 Years
Son and Co-Owner with Sallie and Clark Bongaardt, Ian’s first experiences with caregiving came about when helping his grandparents. During this time, he grew to understand the needs of older adults and realized how assisting with daily tasks could make a tremendous difference in the life of a senior. When his parents purchased the Comfort Keepers franchise, he saw the opportunity to continue to help families who were like his own.
Before his current role, Ian worked diligently as a Project Manager (May 2003 – August 2007) and then as a Financial and IT Admin (October 2012 – December 2015). Family remains a high priority in his life. When he is not working closely with them at Comfort Keepers, he is spending time with them at home and also refereeing soccer.
Ian graduated East Stroudsburg University with a B.A in Economics. His past work experience outside of Comfort Keepers includes working in Financial Services for Vanguard, New York Life, and PNC Bank.
Business Development Manager | 1 Year
Maura is the face of Comfort Keepers. As the Business Development Manager, she educates families and professionals about the benefits of Comfort Keeper’s one-on-one professional caregiving and takes pride in serving as a resource for any senior need. Maura’s goal is to provide families and their senior loved ones the ability to live comfortably and independently at home. Maura enjoys spending time with family and friends. She also enjoys tennis, piano and reading non-fiction.
Maura attended West Chester and Rosemont Universities and studied business and communications. She has over twenty-five years of experience in the pharmaceutical and health care industries. She realized her passion for helping seniors while working in hospice.
Danielle is our weekend warrior and caregiver match maker. Her abilities go beyond finding the right caregiver for our clients. In the end, she helps our seniors find new friends. She’s also great when weekend emergencies arise. Having experienced helping those with dementia within her own family, she joined Comfort Keepers to continue bringing joy to others.
When she isn’t in the office, she enjoys spending time with her son and her dogs- Dachshunds, her favorite! Danielle graduated Real Estate School. Before coming to Comfort Keepers, she worked 10 years at the Delaware County Courthouse. If you’re looking for a delicious meal, you can also look no further than Danielle. She has created a number of dishes for our events, staff, and seniors.
Scheduling Coordinator | 3 ½ years
Amey is a master of the calendar, with her main role consisting of managing the schedules of our clients and caregivers. In the event emergency services are needed, or a caregiver cannot make a visit, she is right on top of things so no one is without help. All the while bringing joy and peace to others.
No stranger to caregiving, she acted as one for her grandparents at age 15 then continued with family, friends and neighbors as time progressed. When she isn’t at Comfort Keepers, she’s managing the responsibilities required in maintaining the property of New Life United Methodist Church as the Trustee Chairperson. She is also the Co-chairperson of the Usher Board, providing cosmetology services.
Amey graduated with a B.A. in Science of Information Technology and is also a licensed Cosmetology Editor. Her past work experience outside of Comfort Keepers includes working as a Paraprofessional, Teaching Assistant, Special Education Teacher, Case Manager, Administrative Assistant, TSS worker, and Cosmetology Educator.
Human Resources | 3 Years
"Today you are you, that is truer than true. There is no one alive who is you-er than you. Unless someone like you cares a whole awful lot, nothing is going to get better. It’s not.”
Beth is responsible for everything from recruiting, hiring, trainings, and monitoring employee’s performance/attendance. She works diligently with the other departments to make sure our employees are being setup for success. Bringing joy to both our caregivers and clients is what she does best. When not in the office, she enjoys spending time with her extremely large family and continuing to learn their ancestral history. You may also catch her doing various volunteer work around the community!
Beth earned her Associates degree for Early Childhood Education from Delaware County Community College, going on to teach preschool for 4 years. Prior to that she worked as a Retail Manager.
Care Management | 5 Years
“Make each day count because life truly is short.”
Cindy is an expert at working with families, with her main responsibilities including introducing clients to our services, managing their assessments, and the coordination of their Client Care Plans. She is the person that is always on the lookout to make sure you are getting the support you need, when you need it.
Cindy has a great respect for “The Greatest Generation”, and with her parents being 15 years older than most of her peers, she has had much interaction with those that are part of it. She truly treasures their values, work ethic, loyalty, honesty, humility, family, God-centeredness, and generosity. When not working at Comfort Keepers, she likes to read, keep up on current events, or go on long road trips. She will also tap into her love of felines by joining them bird watching.
We would like to note, that unlike her feline companions, she does not bring any birds home as a sign of affection.
Cindy has a long history before working for Comfort Keepers. The first 7 years of her career she worked with physically and mentally challenged children and adults as a child care worker, teacher’s aide, and physical therapy assistant. She then spent her next 16 years working for a computer company. Starting as a terminal technician and ending her chapter as the Regional Administrative Assistant in the Service Division. There, she oversaw 20-30 Account Engineers and 3 parts rooms. She also moved 9 times!
A lover of animals, especially feline, she then spent 12 years as a Veterinary Receptionist before finding a new home with our agency.
Client Care Coordinator | 7 Years
We’ve got this!
Jennifer is one of the first people you’ll meet when calling our office. She is a beacon of knowledge for clients and caregiving staff. Working closely with families and team members, she ensures all client notes, their care plans, and the caregiver’s schedule are all entered accurately into our database. When she isn’t working hard at the office, Jennifer enjoys gardening, cooking, and spending time with her family and rescue beagle, Chance (they gave him a second).
Jennifer graduated with a B.A. in Hospitality Management. Her past work experience outside of Comfort Keepers includes being a Staff Accountant at the Union League of Philadelphia, a Receptionist at Main Line Health and Fitness, and an Exton Accountant at Post College Hotel.
Team Leader Client Coordination, Dementia Trainer, Teepa Snow Coach In Training | 10 Years
“Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that.” Martin Luther King, Jr.
Judy is responsible for performing our in home consultations and assessments. She will sit with families to help plan their loved one’s care, and ensure you are getting what you need when you need it. She is also an expert when it comes to caring for those with dementia. Educating family members on their ever-important role during each stage of the disease. When she isn’t at Comfort Keepers you can find her exploring museums, going to the theater, or hitting the pool for some water aerobics.
Scheduling Team Leader | 3 Years
“We got this!”
Starting out as a receptionist, Kayla now works with multiple departments to ensure that all clients and caregivers have been staffed daily and on a permanent basis. Through her leadership clients can have peace of mind that they are always being provided the highest quality services, and that caregivers are getting the hours they need. Her love of helping others is in her DNA, as her family was involved in the medical industry and long term care facilities during her upbringing.
Kayla studied Social Work and Medical Billing in college. Her past work experience includes working in social services at a geriatric nursing facility for short or long term patients. When she isn’t at the office, she enjoys spending time with her family. She is especially fond of being part of her brother’s cheer squad while watching him play sports.
Receptionist | 1 Year
Whether you're a client or a caregiver, Laurie is a special individual that will always be there by your side. Along with helping to take in new clients, she is also there to help our caregivers stay on schedule. Bringing joy to all those around her is what she loves most, and does best. When you don't see her at the office, Laurie is spending time with her family and sharing her compassion with the world.
Laurie graduated Elizabethtown College with a Bachelors in Business Administration (specifically with a concentration in marketing). She is also certified as a Therapeutic Staff Support (TSS), working with children and behavior/social challenges. Before coming to Comfort Keepers she was an Environmental Claims Representative for Transamerica Insurance Co. and General Accident Insurance for many years. She also worked as the assistant to the director of a pre-school after-school program, was a database manager, a processing manager for Weichert Realtors, a TSS, and a reception team leader/market researcher for a management consulting firm.
Bookkeeper | 3 Years
Roberta called Comfort Keepers home about 3 years ago and is responsible for our daily accounting needs. When she isn’t working at Comfort Keepers she is acting as one for her father. This gives her the unique perspective of personally knowing the ups and downs of caring for an elderly parent. While a master of numbers, she certainly doesn’t paint by them! In her free time she enjoys creating works of art with heart (and maybe some charcoal or acrylic paint).
Roberta graduated Peirce College with a Bachelor of Science. Prior to working for Comfort Keepers, she acted as a Bookkeeper for the R.W. Group, and an accountant for the Energy Coordinating Agency and DMI Partners
Care Coordinator | 1 Year
Sharon is responsible for managing the care all clients receive. This includes ensuring their 90-day assessments are completed in a timely manner, their Care Coordination Plans are updated based on the assessment, and that all parties involved have the most up to date information. She also develops and maintains relationships with Case Workers, Care Managers, and Social Workers for all third party providers in an effort to maintain and accurate care plan. When not at Comfort Keepers, she enjoys spending time with her children and grandchildren.
Sharon graduated with an Associate in Paralegal Studies as well as Criminal Justice. She also earned a Bachelor of Sociology at Rosemont College and is a certified Sexual Assault/ Domestic Violence counselor. Prior to working with Comfort Keepers she was a Care Manager at COSA for 5 years, and an operating room technician for the US Army for 6 years. She then worked sterilizing surgical instruments for the OR at Lankenau Hospital for 20 years. During that time, she also completed internships at the Norristown Court House, Victim’s Crisis Center in Norristown, Adult Probation and Philadelphia Courts.
Chuck is a master of numbers, and who we rely on to keep our financial affairs in order. Clients can rest easy knowing they are being billed only for the services they need, and are saving money where they can. Instead of dancing around a problem, he favors getting right to the point of the matter- saving his dancing shoes for celebrating on the golf course!
After graduating from Monclair University, Chuck spent 15 years doing accounting work for the manufacturing industry, and 20 for the construction industry. He joins us now to be able to grow and build a place of love and support. When he isn’t in the office, Chuck enjoys fishing, traveling to new sights, and having fun with his grand kids.