Question 1

What Is Comfort Keepers?

Accepted Answer

Comfort Keepers is a company that offers quality in-home care to seniors. Each of the more than 700 Comfort Keepers locations is an independently-owned business. But in each location, our commitment remains the same: to help people live better lives. We’re a community of full of compassion that spans the entire globe. This is more than an assisted living job. Comfort Keepers is a family united by a culture of care. We only hire the best to be caregivers, because that's what our clients deserve. We want to give clients the same level of care we would offer to our own loved ones.

Question 2

What Tasks Would I Perform?

Accepted Answer

This depends on your skills, availability, and the position that you desire. Some of our caregivers act only as companions for our clients. This means spending time with them and performing light tasks as needed. Other clients need extra support, such Alzheimer’s care or assistance with some other health condition. Every open position listed in our career center will describe the requirements of the job. Some in-home care requires light housekeeping, meal preparation, and other household chores. Each client has a unique care plan that is tailored to his or her particular needs, where we list the services we are expected to provide. Before accepting a client, your supervisor will go over this list with you. Our most important job, no matter who our client is, is to be there for them. The role of the caregiver is an important one. Clients depend on us to help them live a more enriched and fulfilling life. This is why we’re proud to call ourselves Comfort Keepers.

Question 3

What Does a Supervisor Do?

Accepted Answer

Your supervisor is the person at your local office who matches you with your clients. He or she will answer your questions and track your performance.

Question 4

What Is a Plan of Care?

Accepted Answer

Every client receives a plan of care. This document outlines the duties and responsibilities expected by the senior that is in your care. We believe that caring for our clients is about more than performing tasks for them. The plan of care includes activities designed to promote a healthy body and mind.

Question 5

Can I Work in My Hometown?

Accepted Answer

Yes, if there is an assignment located there. We have more than 700 offices worldwide, including many offices in every state. View our career portal to find the office closest to you.

Question 6

Do I Need Any Special Training?

Accepted Answer

As a caregiver, the most important thing for you to possess is compassion.   We want caring individuals, and will train them with the skills that they need to perform their jobs. Our entry-level caregiver jobs do not require any special training before applying. We will help you learn the skills that you need to succeed. Some towns or states might require caregivers to have special certifications. Some senior care jobs require higher levels of skill than others. Check with your local office to see if this is necessary for you. If you do need training, your local office can help you get certified. If you want to grow in your career with us, we offer many online courses and certification options.

Question 7

How Far Will I Have to Travel?

Accepted Answer

Most Comfort Keepers locations cover a small number of towns or counties. This allows them to provide immediate care to their clients. It also allows our caregivers to work within a close distance to where they live. The page for your local office will list all the communities it covers.

Question 8

Do I Need to Provide Transportation?

Accepted Answer

Yes, you need a valid driver’s license to be a caregiver. Part of your duties might include driving your client to health appointments, social events, or going shopping. You may also need to run errands for them. Having a reliable vehicle is a critical part of being a caregiver.

Question 9

Will I Get Compensated for Mileage?

Accepted Answer

Yes, mileage compensation for transporting your client is one of the benefits we offer.

Question 10

Am I covered if There Is an Accident on the Job?

Accepted Answer

Yes. Caregiver jobs can be physically strenuous, which is why we offer workers compensation for all of our caregivers. This means that if you’re injured on the job, you’re covered.

Question 11

Can I Choose My Own Clients?

Accepted Answer

Your supervisor will match you with clients who fit your availability and personality, as we feel it is the best plan for both of you. When your supervisor has found a good match for you, he or she will go over that client’s plan of care with you. If you feel that the plan is outside what you’re capable of offering, simply tell your supervisor and a suitable caregiver will be found for the client.

Question 12

Can I Be a Caregiver to My Family Member?

Accepted Answer

Caring for a loved one is important, but at Comfort Keepers we assign clients to you. This is the best way to make sure that they get the care and support they need. While you can care for your family member in the time that you are not working, you cannot do it as part of your job with Comfort Keepers.

Question 13

I Go to School, Can I Schedule Work Around My Classes?

Accepted Answer

Many caregivers are students or recent graduates. Let your supervisor know when you have classes, and they can build a work schedule around it. When your classes change, let your supervisor know as soon as possible. This allows them to update your schedule. Being a caregiver is a great way to earn money and gain experience at school.

Question 14

What Happens If I Get Sick?

Accepted Answer

Getting sick is natural, and we don't want you to get your client sick. Contact your supervisor as soon as you’re feeling ill so they can get coverage for your client.  Caregiver jobs require that you be there for your client when you are scheduled. This reliability is an important part of Comfort Keepers. We expect sickness to occur, but it should be an uncommon occurrence. This allows us to give the best service to our clients.

Question 15

Can I Have Another Job and Be a Comfort Keeper?

Accepted Answer

In most cases, we recommend against having another job if you choose to be a caregiver. Elderly care jobs can be very demanding. A second job can interfere with your ability to provide your client with the care that they require and deserve. If you want to get a second part-time job, ask your supervisor. They will ask about the schedule requirements and duties to look for potential conflicts. They will approve your request if it will not risk your client's care. If they do not approve the request, you cannot take the second position.

Question 16

Can I Get a Promotion?

Accepted Answer

Comfort Keepers offers annual reviews. If you perform well, you can earn a raise and a promotion. We believe in rewarding excellence. If you get extra certifications, or a new position opens up, you could also get a promotion*.

Question 17

How Do Taxes Work?

Accepted Answer

With Comfort Keepers, you are an employee at your local office. This means we take care of all taxes, just like other employers.

Question 18

How Much Will I Get Paid?

Accepted Answer

We pride ourselves on compensating our caregivers well. The amount you make will depend on your position, experience, and where you live.

Question 19

If I Have a Certification, Do I Get Paid More?

Accepted Answer

This is possible and can be discussed. We value that you are investing in your own education and we will try to reward you for doing so. Certifications make you eligible for higher paying positions. Speak with your supervisor about building an education plan. This will help you advance to the job that you want*.

Question 20

Is There a Bonus If I Refer a Friend to Comfort Keepers?

Accepted Answer

Yes! If you refer a friend or family member to work with us, you get a special bonus as a thank you for helping us grow our team.

Question 21

Can I Earn Other Bonuses?

Accepted Answer

We offer merit-based bonuses throughout the year. If you help us excel at our mission of helping our clients, we want to reward you*.

Question 22

Can I Get Health Insurance?

Accepted Answer

Full-time Comfort Keepers are eligible for comprehensive health coverage. Part-time caregivers do not get personal insurance, but they do enjoy full Workers Comp protection*.

Question 23

Do You Offer a Pension or 401k?

Accepted Answer

We offer a 401k retirement plan for all full-time associates*.

Bring Joy to Seniors as a Comfort Keepers Caregiver

Comfort Keepers Rochester, NY

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