Johns Creek, Georgia
6290 Abbotts Bridge Rd Suite 302, Johns Creek, GA 30097
(770) 233-7494
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Call (770) 233-7494 | 6290 Abbotts Bridge Rd Suite 302, Johns Creek, Georgia 30097 | Coronavirus resources
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Comfort Keepers In-Home Care of Johns Creek.

Client Care Coordinator/Scheduler Full Time (Johns Creek, GA)

Hire Healthcare John Creek, GA

Comfort Keepers of Johns Creek is looking for a Client Care Coordinator/Scheduler for our location in Johns Creek, GA (Gwinnett County).

We are seeking a candidate that is friendly, outgoing, and possesses a great work ethic.

The candidate must be professional, able to multitask efficiently, work well under pressure, and must be detail oriented.

  • Computer skills and organizational skills a must.
  • Candidate must have a positive and proactive attitude and possess excellent customer service skills.
  • Candidate must be both a self-motivated individual and a team player.

Responsibilities and Duties

  • Welcomes and greets all visitors
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Always have professional appearance
  • Return all administrator phone calls and text promptly
  • Responsible for keeping the reception area clean and organized
  • Intake of new clients and updates existing client demographics
  • Scheduling of open and new shifts
  • Facilitates client flow by notifying the caregiver of any changes in address or care, being aware of delays, and communicating with client and staff
  • Responds to inquiries by caregivers, clients, client’s family members, prospective clients, and visitors in a courteous manner
  • Participates in in-service and continuing education programs, staff meetings, and client conferences as requested by immediate supervisor.
  • Assist with/organize agency outreach programs, Alzheimer’s walk etc.
  • Protects patient and employee confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
  • Other reasonable related duties as assigned.

Qualifications and 

  • High school diploma or GED
  • Computer skills, proficient in Microsoft Office
  • Must possess and demonstrate excellent communication skills as well as positive professional, business image.
  • Knowledge of customer service principles and practices, customer service orientated
  • Valid driver’s license with valid auto insurance.
  • Must submit to a criminal background check
  • Must submit to random drug testing

Have a question? We’re here to help.

Call us at (770) 233-7494 to learn more about in-home care, senior home care, respite care, and other Comfort Keepers services.  We have dedicated staff available around the clock to meet all your home care needs today!

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