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Central Florida Entrepreneurs Honored as Comfort Keepers IFA Franchisees of the Year
Exceptionally high customer satisfaction ratings factor into award
DAYTON, Ohio (April 12, 2006) - CK Franchising, Inc, an international franchisor that offers companionship and other non-medical services primarily for seniors under the COMFORT KEEPERS® brand, recently named two Gainesville, FL. entrepreneurs as 2005 Comfort Keepers IFA Franchisees of the Year. The mother/daughter team of Lynn Domenech and Jocelyn Holt, own three Comfort Keepers offices in Florida - one in Gainesville, a second in Ocala and the third in Lake County.
Domenech and Holt have owned Comfort Keepers offices since late 2003. The two were selected for the award based on hour and revenue growth, exceptionally high customer satisfaction ratings, social responsibility and exceptional support for the company.
"Winning this award is truly an honor, particularly because of the client component" stated Domenech. "As entrepreneurs, we appreciate what continued growth means for our business. However, it is the client satisfaction rating that is most humbling and gratifying for us."
Comfort Keepers, a growing international franchise offering in-home, non-medical services for aging adults and others needing assistance, allows seniors to live in their own homes independently.
"Our mantra in all of the offices is teamwork," added Holt. "We understand that our overall success depends on it. Comfort Keepers has been a fantastic business opportunity that has allowed us to work together and meet an incredible need in our community."
The annual IFA Franchisee of the Year award is given at the International Franchise Association convention and honors many of the best owners and operators from franchise businesses across the country. This year's convention was held at Palm Springs, CA., and both Domenech and Holt were on hand to receive their award from David Jordan, Vice President, Food Service National Accounts, Pepsico Food Service, sponsor of the award.
"Comfort Keepers is very fortunate to have Lynn and Jocelyn as owners," said Jim Booth, President and CEO] of Comfort Keepers. "Their hard work, tenacity and commitment to clients truly deserve to be recognized and applauded. In addition, their work in the community is an inspiration in itself worthy of this incredible honor."
Both women have been and continue to be very active with their local Alzheimer's Association. Holt was the team captain for the 2004 and 2005 Memory Walks, and in 2004 was individually recognized for having raised more than $1,000 for this event. In 2006, Holt was the Memory Walk chair. She is also a member of SPICE, a volunteer group who raises funds for needy seniors in Alachua County.
Domenech is a member of Core Services Committee for the Alzheimer's Association and a committee member for the Alzheimer's Caregiving conference in both Gainesville and Ocala. In addition, she serves in the following capacities:
- Board member for the Pace Center for girls
- Member of SPICE
- Member of the Networking Marketing Group
- Board member for the Florida Non-Medical Care Association
- Past chair for the American Heart Association's Heart Ball