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Franchisor Executive Bios

Sarosh Mistry | CEO, Sodexo Home Care Worldwide

Sarosh D. Mistry, Chief Executive Officer

Sarosh Mistry became CEO of Sodexo Home Care Worldwide in September 2015, following his role as CEO of CK Franchising, Inc., franchisor of Comfort Keepers. Sarosh oversees the Comfort Keepers brand in six countries, the Amelis Groupe in France and Prestige Nursing + Care in the United Kingdom, and Elite Care in Scotland. Additionally, Sodexo Home Care has invested in a home care company called Active Global doing business in Hong Kong, Singapore, and China. Sarosh sits on the board of Active Global.

A people-focused leader, Sarosh has enjoyed an illustrious career as a senior executive in international business as evidenced by his time with multiple international organizations and in a variety of industries, including healthcare, financial services, and hospitality services.

Prior to joining Sodexo, Sarosh was CEO of EUREST, the U.S. division of Compass Group providing services in the corporate environment, and previously was Vice President of Retail Sales for Starbucks. Leading up to his tenure at Starbucks, Sarosh held the responsible role of President of Aramark Healthcare Support Services. During his early career, he also held numerous positions with Pepsi/Yum! Restaurants.

Sarosh obtained his Bachelor of Arts degree in business administration from St John’s University and his Master of Business Administration from the University of California.

Proficient in three languages, Sarosh is an avid runner who enjoys the outdoors and spending time with his family.


Carl McManus | Chief Executive Officer, Comfort Keepers, North America

Carl McManus joined CK Franchising, Inc. in January 2014. Carl began his career in public accounting in New York with Arthur Andersen and Co. as a certified public accountant. He also worked as a management consultant with Deloitte in Los Angeles. His experience includes several years with YUM! Brands in operations and franchising, and he was a director in Acquisitions and Divestitures during Taco Bell's re-franchising process, transforming the network into a franchise business model. He also worked for Gateway as a Director for Retail Strategy and focused on growing the business-to-business market through their Country stores.

He has spent the last several years working with private equity, focusing on company operations, franchise development, and strategy. Carl earned a Bachelor of Science degree from the University of North Carolina-Chapel Hill and a master of business administration from the Harvard Business School. He enjoys playing basketball and the great outdoors.


Mary Bowman | Global Executive Vice President, Marketing & Communications

Mary Bowman joined CK Franchising, Inc. in January of 2005 as the Vice President of Marketing and Communications. Mary's professional expertise lies in brand positioning and strategy, creative design and implementation, digital and traditional marketing and advertising, and corporate communications. Her professional roots are in retailing in a variety of industries including optical, home improvement, and department stores where Mary consistently accepted roles of increasing responsibility. She also spent time working at Fogarty & Klein advertising agency, a full-service agency in Houston, TX.

Mary now leads global marketing and communications as the EVP of Marketing and Communications for Sodexo Global Home Care.

Mary graduated magna cum laude from the University of Texas in San Antonio, TX with a Bachelor of Science degree in marketing and advertising. A voracious reader and collector of antiques, Mary and her husband enjoy scouring auctions and estate sales, gardening, and spending time with their children and their families.


Robert Johnson | Senior Vice President of Global Human Resources, Home Care

Robert has held diverse, progressive human resources experience in a variety of senior-level positions across a wide range of industries, including healthcare, management services, food and beverage and financial services, with such prestigious organizations as McKinsey, Aramark, WellPoint, and Liberty Mutual.

Robert graduated from Morehouse College with a Bachelor of Arts in English and holds a Master of Business Administration from Emory University, both in Atlanta, GA. Additionally, Robert received a Human Resources Executive Certificate from the Wharton School of Business, University of Pennsylvania, and holds a Global Professional Human Resources (GPHR®) certification.

When not working, Robert volunteers for Open Hand, an organization that helps people prevent or manage chronic illness through better nutrition choices. He spends his free time cooking, collecting wine and keeping up with Formula 1 racing. 


Martin Ng | Global Chief Information Officer (CIO) of Home Care Domain

Martin Ng became Global Chief Information Officer (CIO) of Home Care Domain in February 2016. He has provided strategic direction and leadership to the Information Systems and Technology (IS&T) team.

Known for his strong people development skills, Martin has been a valued employee of Sodexo since 2001, working in variety of IS&T, Finance, and Operational roles. In these roles, he has accumulated a wide knowledge of design/development, and deployment of operation optimization systems and customer-facing technology. In addition to these business-facing systems, Martin was also responsible for the Sodexo’s core systems, such as the Supply & Food Management System, Payroll, HRIS, Benefit Administration, Time and Attendance, and Health and Safety Management.

Martin obtained both his Bachelor of Business Administration and Master of Business Administration from Trinity Western University. When not working, he enjoys playing ice hockey and spending quality time with his family.


Natalie Black | Senior Vice President, Finance & Accounting, Global Home Care

Natalie BlackNatalie Black joined CK Franchising, Inc. in January 2015. Natalie began her career in finance and has progressed with experience in varying roles and industries at Twentieth Century Fox and Experian. Additionally, she has also spent time directing strategy at CK Franchising, focusing on network development, growth and compliance. Natalie focuses on financial and accounting integrity, analysis and business partnering.

Natalie obtained a Bachelor of Science degree in Financial Mathematics and Statistics from University of California, Santa Barbara and a Master of Business Administration from Pepperdine University. She spends her free time with her family – husband, son and dogs.


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