Comfort Keepers of Rochester, New York

Our Story

Comfort Keepers East has been assisting seniors since 2002.  The geographic area we serve spreads throughout parts of Monroe, Ontario, Wayne, Livingston, Steuben and Yates counties.  You can be sure there is a Comfort Keeper helping a senior in your neighborhood.  We make it possible for seniors and other adults to remain safely and independently in their own home.  Our mission is to provide our clients with the highest level of quality of life that is achievable.  We shall treat each of our clients with the respect and dignity they deserve, as though we were caring for a member of our own family.  My wife Donna and I understand personally, how important that promise is.  We have been dealing with the care of our own parents for several years now.  We know how vital it is to have excellent caregivers you can trust to be with your loved ones.  It gives us enormous joy to provide clients and their families with excellent care and peace of mind.

Terry and Donna Hafler, Owners
1163 Pittsford-Victor Road
Suite 215
Pittsford, NY 14534

Compassionate Caregivers

The quality of Comfort Keepers' service is a direct reflection of the excellence of our caregivers. Our carefully selected caregivers provide a range of services to clients on a part-time or full-time basis. Before a candidate can become a Comfort Keeper, they are rigorously interviewed and evaluated and extensive background checks are conducted on each potential hire. Each and every Comfort Keeper is our employee and is insured, bonded and covered by Workers' Compensation. This is for our clients', and their families', peace of mind. In addition, we are committed to ensuring that our caregivers receive essential training to do their jobs to your complete satisfaction.

Alzheimer's and Dementia Care

Our Pittsford Comfort Keepers office specializes in Alzheimer's and Dementia care. We have gone through extensive training and have used that knowledge to educate our Caregivers how to effectively care for those with Alzheimer's and Dementia. In addition, several of our Caregivers have been trained at the Alzheimer's Association to become certified Dementia Care Specialists. The Alzheimer's Association utilizes the Dementia Care Specialists to provide respite care for those family caregivers who could use a much needed break.

Services We Offer

Conversation and Companionship. Whether it’s conversation and company, or just eating a meal together, having someone to sit and visit with can help make for a happier, healthier life.

Meal Preparation. Many seniors do not have the opportunity to eat a well-balanced meal. Let our Caregivers prepare a hot, delicious, nutritious meal. This service gives our elderly clients the opportunity to eat the nutritious meals they need to enjoy healthier living.

Light Housekeeping. Vacuuming, dusting, sweeping and mopping floors, cleaning bathrooms to include sinks, showers, tubs and toilet, cleaning kitchens, sinks, appliances, counters, taking out the trash, straightening all rooms, organizing closets and drawers, cleaning any interior windows that can be reached without a ladder.

Errand Services. Caregivers can run errands such as picking up prescriptions, going to the post office, etc.

Grocery Shopping. Caregivers will shop with or without the client accompanying them. They can shop at any store the client prefers.

Respite or Relief for Families. Rest and relief for family members who are assisting with the care of their loved ones. Comfort Keepers can provide assistance so you can run errands, go shopping or get some much-needed rest.

Medication Reminders. Although our Caregivers cannot administer medications they can assist the individual who shares in the responsibility of taking their own medication. Assisting with opening medication containers or medpaks, reading labels and reminding the person to take their medications are all ways in which we can assist.

Grooming and Dressing Guidance. We can help our elderly clients button buttons, tie shoes, put on socks, etc.

Incidental Transportation. Trips to doctor appointments, barbershops, beauty salons, shopping, wherever the client likes to go. Getting seniors out and about is good for their mind, body and spirit. Our Caregivers will stay with our elderly clients wherever they decide to go.

Laundry and Linen Washing. This can be done in either the client’s home or the Laundromat, includes washing, drying, ironing and putting things away.

Recreational Activities. Whether it’s cards, board games, or a walk in the park, Comfort Keepers can help our clients stay active in mind, body and spirit. We also can take the client out to enjoy their favorite activities.

Mail Assistance and Organization. We can assist the client in separating the junk mail from the important mail, and let them know when bills are due.

Periodic Review and Communication with Family. On a recurring basis we can contact the family to discuss how things are going, answer any concerns or redefine any services that may be needed. This is a great service for clients whose families live far away and may not be in daily contact with their loved ones. We communicate with families by phone, email and text, and we are available 24/7 in case they have concerns and need to reach us.

Emergency Monitoring Systems. Independence, Safety and Peace of Mind. Comfort Keepers can help you provide all of these to you or your elderly parents. Help when you need it, in the event of an emergency virtually anywhere in your home at the touch of a button. 24-hour or live-in care (available in most areas) For those clients who can’t be left alone, we can be there 24 hours a day.

Local Communities

Our office gives a helping hand to those seniors who live in the communities listed below. Please call us for more information on how we can give you peace of mind, and enhance your parents' quality of life.

What Our Clients Have Said About Us

Again I would like to personally thank you for the additional attention and assistance you have provided to mother and dad and hope that we can continue to build upon the relationship you have established with my parents. THANK YOU

I can't thank you enough for all you did for Mother – It was such a blessing and. relief to have found you!!! Hope things are going well for you.
Joy

It is with a sincere heart that I write to thank you for all that you've done to allow us to help our father stay as independent as possible while he lived at PPM. I can tell from the love and respect that your staff has for you that you are a very special person. Also, the daily problem-solving staffing for 24 hour care is an unbelievable headache and yet you and your staff always came through-Amazing! A thousand blessings to you and your family for the wonderful work you do!
Sincerely, Bobbie

This letter is to thank you for the professional, courteous and highly thoughtful service that you and your entire staff provided me with after my recent surgery. For those of us living on our own, having someone of your caliber to provide for our needs when we are unable to do so is a tremendous benefit. Your staff was universally committed to providing me with competent and compassionate care, even when I might not have been the most cooperative of patients.  They reflect well on you and your organization, and you should be proud of the work they did for me.

Rarely in today's world are we presented with service that exceeds our highest expectations. In this case you not only exceeded my highest expectations, you blew them out of the water. Thank you very much for providing so ably for my care when I was unable to for myself. Should anyone have any questions about the quality or competency of your service you may feel free to refer them to me.
Warmest Regards, Bernice

A short note of thanks for being so kind to my mother. May you be blessed this year with all good things that God can provide. Again thanks for your visits and genuine compassion toward Mom.

Love to you.
Nancy (Ruth's daughter)

Location

Email: fairport@comfortkeepers.com