About Our San Fernando Valley Home Care
Our mission since 2002 has been helping seniors and other adults live full, independent and dignified lives in the comfort of their own homes. As the leading provider of in-home care, we offer a full range of services that enrich our clients’ lives physically, mentally, emotionally and socially, helping them enjoy the highest level of independence and quality of life possible.
At Comfort Keepers, we partner with our clients’ families, assisting them with the responsibility of in-home caregiving to assure their loved one’s safety, happiness and independence—and helping family members realize the fulfillment that comes from caring for a loved one.
How We Got Started
Sharon Sherbert and Lynn Estrada, who were experienced in serving seniors as Certified Financial Planners and Certified Senior Advisors, opened their first Comfort Keepers office in 2002. They decided to open a business where they could continue to make a positive difference in seniors’ lives.
With a heart for serving the elderly, they were attracted to Comfort Keepers’ reputation for providing seniors the best care possible. They have set their franchise’s standards high, to provide families peace of mind that their loved ones are in caring, capable hands when they are not available to provide care themselves. They inspire this peace of mind with our commitment to hire only people they would feel comfortable caring for our own loved ones.
Before deciding to open a Comfort Keepers franchise, Sharon and Lynn visited Comfort Keepers’ corporate office and came away impressed by the company’s philosophy, business plan and respect for their employees.
The caregivers are the best; they make all the difference. For them, senior caregiving is a calling and a passion. It shows every day in the positive difference they make in our clients’ lives, and that’s what makes Comfort Keepers a very rewarding experience.
The Comfort Keepers Team
Here is the team responsible for supporting our team of skilled and caring Comfort Keepers:
Owner Sharon Sherbert represents Comfort Keepers in the community. After over twenty years as a Certified Financial Planner specializing in assisting seniors with their investments and financial planning, Sharon decided it was time for a change. Having cared for aging family members including her mother-in-law who was diagnosed with Alzheimer's and spent her last years living with Sharon and her family, she quickly became aware and educated about the needs of seniors. As a result, in 2002, Sharon and her partner, Lynn Estrada, purchased a Comfort Keepers franchise to provide non-medical in-home care to seniors and assist them with the everyday activities that become difficult as we age. In addition, she also obtained the designation of Certified Senior Advisor.
To further her need to be of service, Sharon has served on the committee for the annual Caregiver Wellness Day, which is part of the Greater San Fernando Valley office of the Alzheimer's Association. She also participates in and sponsors numerous community fundraising events for the Alzheimers Association, Parkinson's Resource Organization, One Generation Senior Center, Ovarian Cancer Coalition of Greater California, and weSPARK Cancer Support Center. Recently much of her time is dedicated to serving as a board member of SFV M.A.P.S. Charities, Inc., raising funds to assist seniors in need.
Owner Lynn Estrada serves as Supervisor of Operations, providing support to the office staff and implementing procedures to assure that our clients receive the best customer service. Her prior experience had been in the area of investments with the designation of Certified Financial Planner and Certified Senior Advisor, and had her Series 7 and Series 24 registration.
Client Care Coordinator: Ensures that each client receives personal attention and addresses any client and caregiver issues that arise. The Client Care Coordinator proposes and supervises care plans, matches caregivers with clients, performs supervisory visits and updates in-home assessments as needed.
Schedule Coordinator: Responsible for the weekly assignment of caregivers, makes revisions as necessary, and works in conjunction with the Client Care Coordinator to provide the best possible match of client and caregiver.
Human Resource Director: Our greatest asset is the ability to hire and train the best caregivers in the market. The Human Resources Director manages hiring, benefits and training services, and plans yearly continuing education for our caregivers.
Office Manager: Provides administrative support to facilitate efficient daily operations, processes long-term care insurance claims, and oversees client billing.
Payroll Operator: Compiles, prepares and maintains payroll reports and statistics.
Community Involvement
We Sponsor:
- Alzheimer's Association Annual Caregiver Wellness Day (Sharon Sherbert is a member of the Planning Committee)
- The San Fernando Valley M.A.P.S. Charities, Inc., (Sharon is a board member)
We Support:
- Alzheimer's Association - Annual Memory Walk
- Encino Chamber of Commerce - A Taste of Encino
- weSpark Cancer Support Center
- Ovarian Cancer Coalition
- ONE Generation Senior Enrichment Center
Awards Received:
- Each year since 2007, we received the DAILY NEWS "READER'S CHOICE AWARD FOR FAVORITE IN-HOME CARE"!
We Partner With:
To provide our clients and their families access to a full range of senior care services, Comfort Keepers partners with other senior and health care providers in the San Fernando Valley. These include home health care and hospice agencies, assisted living, hospitals and nursing homes. In addition, we are:
- Members of the Encino Chamber of Commerce
- Members of The Better Business Bureau
- Members of the National Private Duty Association
- Associate Members of the Southland Regional Association of Realtors
