Career Opportunities with Comfort Keepers^®

Comfort Keepers offices offer a wide selection of rewarding career opportunities—part-time and full-time—for people who have a heartfelt desire to help seniors and other adults live safely, independently and happily in the comfort of their own homes.

At the very heart of each Comfort Keepers operation are the Comfort Keepers—the people who bring the unique Comfort Keepers brand of caregiving to clients. There are also opportunities for people to work in and manage offices, coordinate client care, and market Comfort Keepers services.   Each franchised office does its own hiring.

Companion/Homemaker

Responsible for non-medical, in-home support services which provide for the comfort, safety, and general supervision of clients as well as home management services.  Provides companionship to those individuals requiring socialization and/or minimum guidance to assure a safe, protected, clean, and orderly environment.
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Personal Care Aide

Provides personal care and support services to clients in a Comfort Keepers established Personal Care Program.
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Additional Career Opportunities

Bookkeeper

Under the general supervision of the General Manager, provides assistance with bookkeeping and related accounting systems.  Enters data, generates and prepares reports, maintains records and files.
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Client Care Coordinator

Under the general supervision of the General Manager/Franchisee, provides continuity of care for clients after referral.  Facilitates the provision of in-home care and support services to clients.  Arranges for the uninterrupted continuing care of the client.  Assists in the organization of family resources for the effective care of the client. Routinely interacts with other Comfort Keepers staff as well as clients, family members, community providers/ referral sources, insurance companies, care managers, and other third party payors.
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General Manager

Provides direction and leadership and is responsible for managing the daily operations within Comfort Keepers.  Is responsible for the development, education, implementation, operational, clinical, and financial performance. Ensures quality outcomes in a cost-effective manner. Will be accountable for the provision of the quality care provided. Provides supervision, counseling, teaching and assists with the coordinating services. Participates in the development, implementation of agency philosophy, policy and program. Collaborates with the Franchisee, Marketer and supervisors in implementing office philosophy and policies and planning for future programs.
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HR Specialist

Under the general supervision of the General Manager/Franchisee, coordinates human resources activities for the office.  Responsible for overall recruitment and retention activities including employment, compensation, benefits and related actions.  Complies and maintains office personnel records.  Orients and supervises Comfort Keepers and maintains complete personnel files according to Comfort Keepers policies and procedures.
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Intake Coordinator

Under the general supervision of the General Manager/Franchisee, is responsible for conversion of inquiries for service requests to in-home visits.    Routinely interacts with other Comfort Keepers staff as well as clients, family members, community providers/ referral sources, insurance companies, care managers, and other third party payors.
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Marketing Assistant

Under the general supervision of the Marketing Coordinator, contacts, presents, and develops referral relationships to insure a continuous flow of referrals. Works with scheduler to monitor referrals and client assessments and intake to insure that growth goals are met. Responsible for reporting results to supervisor on a weekly basis, discuss successes and opportunities, and revisit Marketing/Business Plan.
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Marketing Coordinator

Under the general supervision of the General Manager/Franchisee, contacts, presents, and develops referral relationships to insure a continuous flow of referrals. Works with scheduler to monitor referrals and client assessments and intake to insure that growth goals are met. Responsible for reporting results to supervisor on a weekly basis, discuss successes and opportunities, and revisit Marketing/Business Plan.
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Office Manager

Under the general supervision of the General Manager/Franchisee, coordinates and supervises all receptionist, secretarial, and clerical duties within the office.
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On-Call Responder

Under the general supervision of the General Manager/Franchisee, this position will be the lead responder to all calls. The responder will be responsible for providing exceptional customer service and employee supervision throughout the call period. This person is also responsible for maintaining accurate records of all activities and to communicate with office staff regarding all call activities.
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Receptionist

Under the general supervision of the General Manager/Franchisee, receives callers in person or by phone, determines nature of business, and directs callers to destination.  Assists with projects and other assignments as needed or directed.
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Scheduling Coordinator

Under the general supervision of the General Manager/Franchisee, is responsible for accurately scheduling of qualified Comfort Keepers based on all new and current clients.
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Scheduling Assistant

Under the general supervision of the Scheduling Coordinator, is responsible for accurately scheduling of qualified Comfort Keepers based on all new and current clients.
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Territory Sales Manager

Under the general supervision of the General Manager/Franchisee, the Sales Manager is responsible for ensuring achievement of revenue objectives.  The Sales Manager will generate sales through cold calling, attending conferences, networking with key influence groups and relationship building with key referral sources.  Calls are required in both medical and non-medical environments. Responsible for reporting results to supervisor on a weekly basis, discuss successes and opportunities, and revisit Marketing/Business Plan.
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