About Our Home Care Services in Columbus, Ohio

We help seniors in the Columbus, Ohio area to live happy, healthy lives in the comfort of their own homes.

Comfort Keepers®, with several offices in central Ohio, provides seniors and other adults a special brand of in-home caregiving, Interactive Caregiving™. Our professional, compassionate caregivers—whom we call Comfort Keepers—actively engage clients as they care for them, enhancing their quality of life physically, mentally, emotionally and socially.

In addition to our wonderful personal at-home care and companionship caregivers, we also have nurses available. These private duty, in-home nurses are available by the hour, by the visit, or round the clock.

Our Beginnings and Purpose

Tim and Tricia McConnell opened the first of five central Ohio Comfort Keepers franchises in March 2000.

This opportunity was the answer to Tricia’s prayers for a new direction in her life and career. And it has been the answer for thousands of senior citizens and their families served by Comfort Keepers.

Comfort Keepers has two primary purposes:

Helping senior citizens continue to live independently at home, happily, healthfully and safely
Helping the “sandwich generation” manage the challenge of providing elder care for their parents while working and caring for children

Tim and Tricia McConnell know this challenge from personal experience.

When Tricia was a teen—the oldest of eight children—her grandfather had emphysema and severe arthritis. Her mother went to his apartment three times a day, for five years, to make sure he ate and took his medicine.

“Mom could have really benefitted from a little help from a home care provider like Comfort Keepers,” says Tricia. “But there was nothing like this available to her then. I started our Comfort Keepers office to honor my Mom by helping the thousands of families trying to care for an aging loved one alone. Many of these families fall into the sandwich generation, caring for children as well as aging parents and grandparents. Today, they do not have to do it on their own. They can call Comfort Keepers. We find that by helping the elderly we are actually helping their whole family.”

Before her two daughters were born, Tricia was a middle school science and math teacher. When she decided it was time to return to work, she felt called to a new career. Soon after praying about it, she says, “I heard about a new company called Comfort Keepers. Providing in-home care for seniors seemed perfect for me when I remembered what my mom went through.”

Tim’s Mom passed away in 2004 and his father is now 89 years old. Caring for them long distance has resulted in a greater understanding of the struggles of adult children caring for aging parents that live in a different state.

Tim and Tricia completely understand the situation that families face when caring for an aging loved one, whether that loved one lives across town or across the country.

“We are passionate about helping families care for their aging loved ones. Home health care is our ministry in life,” says Tim. “It is more than a job for us. We take our calling in life very seriously and understand that we are working with someone’s mother or father”

“Our business has grown faster than we could have ever asked or imagined,” Tricia said. “We find comfort knowing that we help the adult children as much as we help their elderly loved ones, if not more. They truly appreciate the assistance Comfort Keepers provides, giving them the freedom and time to enjoy their relationship with their parent.”

We would be honored to care for you or your aging loved one.

Our Team Is Ready to Serve You

Owners Tim and Tricia. In his role as Sales Director, Tim markets Comfort Keepers, making more people aware of its beneficial services. Tricia serves as Operations Director and works on a daily basis with the office staff to coordinate care.
Elaine M., Client Care Coordinator, conducts initial in-home visits to determine prospective clients’ needs, proposes plans of care, matches caregivers with clients and schedules visits.
Michelle G., Scheduling Coordinator, schedules caregivers for in-home care visits.
Mary Beth O., Quality Assurance, makes certain our Comfort Keepers franchises maintain their high standards of at-home care.
Jackie M., Human Resources Director, manages employment, employee benefit and training services, enabling Comfort Keepers to hire and retain the best caregivers in the market.
Krista C., helps with day-to-day office operations.
Katie M., Internet Sales Manager, helps build Comfort Keepers’ referral network with other senior care and service providers.
Jennifer L., Intake Coordinator, who takes phone calls and assists potential clients.
Anne M., Registered Nurse, who coordinates Comfort Keepers’ home health care nursing services.
Tammy C., who answers the after-hours phone calls 24 hours per day, 7 days week.

Our Partners

To provide seniors and their families a complete care solution, Comfort Keepers in Columbus, Ohio builds and maintains partnerships and referral relationships with other senior care and service providers in the communities we serve, including home health agencies, hospitals, assisted living facilities, nursing homes and rehabilitation facilities. In addition, we are a member of Angie’s List, which helps members of our local communities find needed services, such as in-home care, basic nursing services and home safety technology solutions.