Franchisor Executive Bios
Sarosh Mistry, Chief Executive Officer (CEO)
Sarosh Mistry became CEO of CK Franchising, Inc., the franchisor of Comfort Keepers®, in December 2012 following his role in strategic business development at Sodexo North America. A people-focused leader, Sarosh has enjoyed an illustrious career as a senior executive in international business as evidenced by his time with multiple international organizations and in a variety of industries, including healthcare, financial services, and hospitality services.
Prior to joining Sodexo, Sarosh was CEO of EUREST, the U.S. division of Compass Group providing services in the corporate environment, and previously was Vice President of Retail Sales for Starbucks. Leading up to his tenure at Starbucks, Sarosh held the responsible role of President of Aramark Healthcare Support Services. During his early career, he also held numerous positions with Pepsi/Yum! Restaurants.
Sarosh obtained his Bachelor of Arts degree in business administration from St John’s University and his Master of Business Administration from the University of California.
Proficient in three languages, Sarosh is an avid runner who enjoys the outdoors and spending time with his family.
Mary Bowman, Executive Vice President, Marketing & Communications
Mary Bowman joined CK Franchising, Inc. in January of 2005. Mary's professional expertise lies in brand positioning, communication strategy development, media planning, and creative design and implementation. Her professional roots are in retailing in a variety industries including optical, home improvement, and most recently with FACS Group, a division of Federated Department stores.
Mary graduated magna cum laude from the University of Texas in San Antonio with a Bachelor of Science degree in marketing and advertising. A voracious reader and collector of antiques, Mary and her husband enjoy scouring auctions and estate sales, gardening, and spending time with their children and their families.
Lisa Ripley, Vice President, Strategic Relations
Lisa Ripley joined CK Franchising, Inc.(CKFI) in August 2003. Lisa has extensive management experience with home healthcare companies, including Medicare-certified, private duty, and medical staffing services. Before beginning with CKFI, Lisa functioned as Corporate Director of Operations for Nurses Calling, Inc. Her previous positions in the healthcare industry include serving as the Vice President of Operations for IHS Home Care and the Vice President of Operations for Partners Home Health. Prior to moving into the home care industry, Lisa taught and administered programs for special needs children and adults.
Lisa holds a Bachelor of Science in education from The Ohio State University.
She has volunteered for many organizations, including The United Way and Special Olympics, that support independence for individuals of all ages. Lisa and her husband are enthusiastic sailors and travelers and are devoted to spending time with their family.
Robert Johnson, Senior Vice President, Human Resources
Robert has held diverse, progressive human resources experience in a variety of senior-level positions across a wide range of industries, including healthcare, management services, food and beverage and financial services, with such prestigious organizations as McKinsey, Aramark, WellPoint, and Liberty Mutual.
Robert graduated from Morehouse College with a Bachelor of Arts in English and holds a Master of Business Administration from Emory University, both in Atlanta, GA. Additionally, Robert received a Human Resources Executive Certificate from the Wharton School of Business, University of Pennsylvania, and holds a Global Professional Human Resources (GPHR®) certification.
When not working, Robert volunteers for Open Hand, an organization that helps people prevent or manage chronic illness through better nutrition choices. He spends his free time cooking, collecting wine and keeping up with Formula 1 racing.
Martin Ng, Global Chief Information Officer (CIO) of Home Care Domain
Martin Ng became Global Chief Information Officer (CIO) of Home Care Domain in February 2016. He has provided strategic direction and leadership to the Information Systems and Technology (IS&T) team.
Known for his strong people development skills, Martin has been a valued employee of Sodexo since 2001, working in variety of IS&T, Finance, and Operational roles. In these roles, he has accumulated a wide knowledge of design/development, and deployment of operation optimization systems and customer-facing technology. In addition to these business-facing systems, Martin was also responsible for the Sodexo’s core systems, such as the Supply & Food Management System, Payroll, HRIS, Benefit Administration, Time and Attendance, and Health and Safety Management.
Martin obtained both his Bachelor of Business Administration and Master of Business Administration from Trinity Western University. When not working, he enjoys playing ice hockey and spending quality time with his family.
Carl McManus, Chief Operating Officer (COO)
Carl McManus joined CK Franchising, Inc. in January 2014. Carl began his career in public accounting in New York with Arthur Andersen and Co. as a certified public accountant. He also worked as a management consultant with Deloitte in Los Angeles. His experience includes several years with YUM! Brands in operations and franchising, and he was a director in Acquisitions and Divestitures during Taco Bell's re-franchising process, transforming the network into a franchise business model. He also worked for Gateway as a Director for Retail Strategy and focused on growing the business-to-business market through their Country stores.
He has spent the last several years working with private equity, focusing on company operations, franchise development, and strategy. Carl earned a Bachelor of Science degree from the University of North Carolina-Chapel Hill and a master of business administration from the Harvard Business School. He enjoys playing basketball and the great outdoors.
Patrick Billiter, Chief Financial Officer (CFO)
Patrick Billiter became CFO of CK Franchising, Inc. in 2014 following his role leading the global finance team at Experian Consumer Services. Prior to Experian, Patrick was the director of finance, planning, and accounting for Aramark Healthcare. During his early career, he also held leadership positions within finance at Fidelity, Gateway and Pepsi/Yum! Brand Restaurants.
Patrick obtained his Bachelor of Science degree in Economics from University of California, Riverside; Master of Business Administration from Pepperdine University; and doctorate in Organizational Behavior and Leadership from Pepperdine University.
Patrick coaches his children’s soccer teams and enjoys spending quality time with his family.